VERMEIREN One Purchase 4 Wheel Electric Scooter User Manual

June 15, 2024
VERMEIREN

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VERMEIREN One Purchase 4 Wheel Electric Scooter

VERMEIREN-One-Purchase-4-Wheel-Electric-Scooter-
product

Preface

Congratulations! You are now owner of a Vermeiren scooter!

  • This scooter is made by qualified and committed personnel. It is designed and produced according to high quality standards guarded by Vermeiren.
  • Thanks for your trust in the products of Vermeiren. To support you on the use of this scooter and its operating options, this manual is offered. Please read it carefully; it will help you to get familiar with the operation, capabilities and limitations of your scooter.
  • If you still have questions after reading this manual, do not hesitate to contact your specialist dealer. He/she will be glad to help you on this subject.

Important note

  • To ensure your safety and to prolong the lifetime of your product, please take good care of it and have it checked and/serviced on regular base.
  • This manual reflects the latest product developments. Vermeiren has the right to implement changes to this type of product without being imposed to any obligation to adapt or replace similar products previously delivered.
  • Pictures of the product are used to clarify the instructions in this manual. Details of the depicted product may deviate from your product.

Information available

  • On our website http://www.vermeiren.com/ you will always find the most recent version of the information in this manual. Please consult this website regularly for possible updates.
  • Visually impaired people can download the electronic version of this manual and have it read out by means of a text-to-speech software application.
  1. This user manual
  2. For user and specialist dealer
  3. User manual of battery charger
  4. For user and specialist dealer
  5. Service manual for scooters
  6. For specialist dealer
  7. EC declaration of conformity

Your product

Description

VERMEIREN-One-Purchase-4-Wheel-Electric-Scooter-fig-1.

  1. Backrest
  2. Armrest / Armpad
  3. Seat
  4. Rear wheel
  5. Footplate
  6. Front wheel
  7. Handgrips
  8. Basket
  9. Freewheel lever
  10. Battery
  11. Antitipping
  12. Identification plate

Before use

Intended use

In this paragraph a brief description of the intended use of your scooter is given. Additionally, relevant warnings are added to the instructions in the other paragraphs. In this way we would like to make you aware of the possible misuse that may appear.

  • This scooter is classified as a Class A or Class B product and is intended primarily for indoor use.
  • This scooter is designed and produced solely to transport one (1) person with a maximum weight of 136kg. It is not designed to transport goods or objects, or for any other use than the transport previously described.
  • You should NOT use this scooter if you suffer from physical or mental impairments that may put you, or other people, in danger when driving the scooter, such as; visual impairment, mental disorder, hemiplegics or paraplegics. For this reason, consult your doctor first and make sure that your specialist dealer is informed about his advice.
  • If applicable, only use accessories and spare parts approved by Vermeiren.
  • Please read all technical details and limits of your scooter in chapter 6.
  • The warranty on this product is based on normal use and maintenance as described in this manual. Damage to your product caused by improper use or lack of maintenance will cause the warranty to lapse.

General safety instructions

Caution

  • Risk of injuries and/or damage
  • Please read and follow the instructions in this manual. Otherwise you may get injured or your scooter may get damaged.

Keep the following general warnings in mind during use:

  • Do not use your scooter if you are under the influence of alcohol, medicines or other substances that may influence your driving abilities.
  • Be aware that some parts of your scooter may get very hot or cold due to ambient temperature, solar radiation, heating devices or due to the motor drive during the ride. Be careful when touching. Wear protective clothing if the weather is cold. After a ride, wait until the scooter/motor has cooled down.
  • Before switching the scooter on, be aware of the environment/situation in which you are located. Adjust your speed to this before driving off. We advise you to use the slowest speed setting to drive indoors. For outdoor driving you can adjust the speed to a suitable speed at which you feel comfortable and safe.
  • ALWAYS keep in mind that your scooter may stop suddenly due to a discharged battery or a protection that prevents your scooter from further damage. Also check the causes mentioned in chapter 6.
  • Your scooter has been tested for electromagnetic compatibility and complies with the standard. Nevertheless, sources of electromagnetic fields, such as the fields of mobile phones, power generators or high-power energy sources, may influence the driving performance of your scooter. On the other hand, the electronics of your scooter may affect other electronic appliances as well, such as alarm systems of shops and automatic doors. We therefore advise you to check your scooter regularly for damage and wear, since these may enlarge the interference (see also chapter 4).
  • Only drive on flat surfaces where all four wheels touch the ground and where there is sufficient contact to operate the scooter safely.
  • Make sure that your hands, clothes, belts, buckles or jewellery don’t get caught by wheels or other moving parts during use.

Any serious incident [MDR (EU) 2017/745 §2 (65)] that has occurred in relation to the device should be reported to the manufacturer and the competent authority of the Member State in which the user and/or patient is established.

Symbols on the scooter

The symbols in following list are applicable for your scooter. Missing symbols can be found in the relevant ISO standard (ISO 7000, ISO 7001 and IEC 417).

Transport

Moving the scooter

The best way to carry the scooter is to make use of the neutral mode. Place the scooter in neutral and roll the scooter to the desired place.
If this is not possible, you can carry the scooter according to the following steps:

  1. Switch the scooter off.
  2. Remove loose parts (seat and batteries).
  3. Store loose parts in a safe place.
  4. Carry the frame + steering unit with 2 persons to the desired place. Hold the frame to the chassis or fixed parts of the frame, not the bumpers or the plastic parts.

Transport in the car

_ Warning: _Risk of severe injuries

  • Do NOT use your scooter as seat in a vehicle, see the following symbol. The best way to transport your scooter is to disassemble and lift it (with help) in the vehicle. Secure the scooter to the vehicle to make sure that it won’t move during cornering and that it won’t be launched during sudden full braking.
  • Remove all loose parts prior to transportation.
  • No people or objects should be under the scooter, on the footplate or seat during transportation.
  • Do not place fingers between the components of the scooter.

The best way to transport your scooter in the car is to drive the scooter in the car using ramps.
When you are not experienced to drive the scooter using ramps, you can also put the scooter in neutral mode and push the scooter in the car using ramps.

When the scooter does not fit in the car, it is also possible to transport the scooter according to the following steps:

  1. Disassemble the scooter (see §2.5).
  2. Place all parts of the scooter in the car.
  3. Attach the frame and other parts of the scooter securely to the vehicle.
Assembly/Disassembly

CAUTION: Risk of injury

VERMEIREN-One-Purchase-4-Wheel-Electric-Scooter-fig-4

  • Turn the scooter off before disassembly / assembly.
  • Make sure that your fingers don’t get trapped between moving parts.

The scooter can be disassembled into four main pieces without any tools: the seat, the front frame,the rear frame, and the battery housing.

Assembly upon delivery

To assemble the scooter upon delivery:

  1. Take all parts of the scooter out of the packaging.
  2. Fold the steering column up and tighten into place (see §3.5.1).
  3. Mount the shopping basket.
  4. Place the seat support in the desired seat height (see §3.5.2).
  5. Mount the seat (see §3.5.2) and fold the backrest up. Make sure it is securely fixed into place.
  6. Mount the armrests and tighten them into place with the star knobs (see §3.5.3).
  7. Mount the battery pack.
  8. To change the colour accents, pull off the coloured plates and replace with the desired colour. A patch of Velcro holds them into place.
  9. Place the freewheel lever in drive mode (see §3.4).

Assembly/Disassembly

To disassemble:

  1. Switch the scooter off, remove the key and place the scooter in driving mode with the freewheel lever.
  2. Remove the seat by lifting it straight up and off of the scooter frame (see §3.5.2).
  3. Remove the battery pack by lifting the pack straight up and off of the scooter.
  4. Remove the shopping basket.
  5. Fold the steering column down (see §3.5.1).
  6. Pull the release lever (1) and separate the front and rear frame from each other. Hold the front frame to the chassis or fixed parts of the frame, not the plastic parts or steering column.

To assemble:

  1. Attach the front and rear frame to each other by pulling the front frame hooks over the rear frame tube.
  2. Fold the steering column up (see §3.5.1).
  3. Mount the shopping basket.
  4. Mount the battery pack.
  5. Mount the seat (see §3.5.2). Make sure it is securely fixed into place.
  6. Place the freewheel lever in drive mode (see §3.4).

First use and storage

CAUTION: Risk of battery damage

  • Never completely discharge the battery.
  • Do not interrupt the charging cycle; only disconnect the battery charger when the battery is fully charged.
  • Make sure that your scooter is stored dry and indoors to prevent mould from growing and the upholstery from being damaged. If necessary, use a protective cover.
  • Check the technical details for storage, see chapter 6.

Ensure that the battery has been fully charged before using your scooter, ask your dealer if this has already been done or not. To charge, follow the charging instructions in §3.6.

Using your scooter

WARNING: Risk of injuries

  • First read previous chapters and inform yourself about the intended use. Do NOT use your scooter unless you have read and fully understood all instructions.
  • In case of doubts or questions, do not hesitate to contact your local specialist dealer, your care provider or technical adviser to help you with this.

First ride

CAUTION: Risk of injuries and damage

  • Make sure that your scooter is switched OFF when getting on and off.
  • Always unplug the battery charger from the scooter before starting to drive.

Make sure you are familiar with the operation of your scooter before using it on crowded and possibly dangerous places. First exercise at a specious, open area with little bystanders and ask someone to accompany you.

  1. Make sure that:
    • the scooter is on a flat surface with all wheels touching the ground;
    • the battery is fully charged , see § 3.6;
    • the motor is coupled, see § 3.4;
    • the tyres have the correct tyre pressure, see § 6;
    • you have the correct sitting position;
    • all adjustments have been fixed securely.
  2. Switch your scooter on, see § 3.2.
  3. Set the speed to lowest speed setting, see § 3.2.
  4. Put both hands on the handgrips of the tiller.
  5. Slightly pull the right operating lever to drive to the front. Use the left operating lever to drive backwards. Release the lever to stop. Repeat this a few times.
  6. If you feel confident enough, repeat this at a higher speed.
  7. Now try to turn, in forward and backward direction. Repeat this a few times.
  8. Make sure your scooter stands stable when ending the ride.
  9. Switch off the scooter and remove the key to protect against theft.

Operating your scooter

WARNING: Risk of injuries or damage

  • Do NOT drive on slopes, obstacles, steps or kerbs larger than the size described in the technical specifications in chapter 6.
  • Take the local road traffic law into consideration; it may differ per country.
  • Do not adjust the speed while you are driving.
  • Take the weather conditions into consideration. Avoid driving by moist weather, extreme heat, snow, black ice, freezing temperatures; see technical specifications in chapter 6.
  • To prevent tipping over, try to drive with a large turning radius at corners and curves. Do not cut corners and don’t drive with sharp bends. Try to drive straight in small passages to prevent getting entrapped.
  • Do not lean too far to the left/right/front/back of the scooter to prevent tipping over. Please pay specially attention when you are negotiating slopes and obstacles.
  • Be aware of other road users to whom your scooter may be an obstacle. Pay special attention when turning, reversing or driving backward. If you are not acquainted with driving backwards, first practice in an open area. Indicate the direction you intend to go before cornering.
  • When driving indoors, only use the lowest speed setting.
  • Do not turn your scooter “OFF” while driving as this will lead to an emergency stop and possible risk of accident and injury.
  • Keep the braking distance in mind, see also the technical specification in chapter 6. Be aware that the braking distance depends on speed, surface, weather conditions, slope and weight of the user.
  • Pay attention if the road has holes or gaps that may cause entrapment of the wheels.

Operator control

  • Switch the scooter ON by inserting the key (4).
  • The battery level indicator (1) will light up and show the current level of your batteries.
  • Turn the speed control switch (2) to the desired driving speed.
    • Turn clockwise to increase speed control.
    • Turn counterclockwise to lower speed control.
  • To sound the horn, press the horn button (3).

VERMEIREN-One-Purchase-4-Wheel-Electric-Scooter-fig-5

  1. Battery level indicator
  2. Speed control (slow/fast)
  3. Horn
  4. Key
  5. Speed levers

Operating the brakes

To apply the electromagnetic brakes:

  1. Let go of the speed lever. The electromagnetic brake in the motor will be activated, the scooter will stop.

Driving the scooter

_ WARNING: _Risk of injuries

  • Do not use both sides of the speed lever simultaneously. This might leave you unable to control your scooter.

Move the speed lever in the required direction:

  • PULL ACTION BY THE RIGHT HAND = FORWARD MOVEMENT
  • PULL ACTION BY THE LEFT HAND = BACKWARD MOVEMENT

Pulling the lever more will increase the speed within the selected speed setting. Only use higher speed settings when you are confident that you can easily operate and control your scooter. When you switch on the scooter, wait for 3 seconds before pulling the speed lever. Otherwise, the horn will sound as a warning and the scooter will not move. If this is the case, switch OFF the scooter and switch ON again.

Braking

  • To brake, let go of the speed lever. It will return to the neutral position and slow down your scooter to a gentle stop.
  • Practice pulling away and braking to get accustomed to the scooter. You need to be able to estimate how your scooter will react when you drive or brake.

Driving around corners and in bends

WARNING: Risk of tipping injuries

  • Reduce your speed before you enter a curve or corner.
  • Always maintain an adequate distance from corners and obstacles.
  • Do not drive your vehicle in an “S” pattern or make erratic turnings.

For corners and bends, use both hands to turn the handle bar in the direction you wish to take. It is very important that you ensure that there is enough space allowing you to go around bends and corners. Narrow passages must preferably be approached in a large curve so as to allow you to enter the narrowest part as straight from the front as possible. Bear in mind that your scooter’s back part will in most cases be wider than the front part.

Backward movement

  • The speed of rearward movement is automatically reduced in comparison with forward driving. We also recommend that you use the slowest speed setting when you drive backward.
  • Do not forget that the steering direction with rearward driving is the opposite of when you go forward, and that your scooter will turn directly in the required direction.
  • The horn will beep while driving the scooter backwards.

Taking slopes

_ WARNING: _Risk of injuries and/or damage

  • Never put your scooter in free-wheel mode on a slope. The scooter may start moving, causing injuries to you or bystanders.
  • Do not turn when driving down a slope, since the weight of the scooter may cause tipping over.
  • Make sure all four wheel touch the ground while driving up or down.

Driving up

  • Drive in a straight line and with higher speed on a slope, and lean slightly forward. When you drive in an angle or too slow, there is a risk of tipping over or falling.
  • Never reverse on a slope.

Going downhill

  • Drive in a straight line (forward or backward) and with lower speed on a slope. When you drive in an angle or too fast, there is a risk of tipping over or falling.
  • Lean slightly backward during a forward descent; lean slightly forward during a backward descent.

Coping with obstacles

_ WARNING: _Risk of injuries by unexpected movement

  • Do not use your scooter on an escalator.
  • Always approach a kerb from the front.
  • Make sure that all wheels make contact to the ground when driving up or down.

It is possible to drive with your scooter over steps of 45 mm maximum. Take a short run-up to take these steps if necessary.

Transfer in and out of the scooter

  1. Park the scooter as close as possible to the place where you want to transfer.
  2. Make sure that the scooter is switched off.
  3. Turn the armpad upwards on the side where you want to transfer.
  4. Swivel the seat until it is facing you (see §3.5.2).
  5. Transfer to / from the seat of the scooter.

Correct position in the scooter

Some recommendations to comfortably use the scooter:

  1. Position your lower back as close as possible to the backrest.
  2. Make sure your upper legs are horizontal.

Brake and free-wheel lever

Risk of injuries and/or damage

  • Only operate the free-wheel lever when your scooter is turned OFF!
  • An attendant should operate the free-wheel lever if you have impaired mobility. NEVER operate it from sitting position.

The scooter is fitted with a free-wheel device that is accessible and operable by the attendant, or the user when he/she is not sitting in the scooter. You should only put the scooter in neutral to transport the scooter or to move it out of a danger zone.

  • Drive
    1. While the scooter is OFF, switch the freewheel lever to “drive”.
    2. Switch the scooter ON.
    3. Electronically controlled driving is now possible.
  • Neutral
    1. Switch the scooter OFF.
    2. Switch the freewheel lever to “neutral”.
    3. The scooter can now be pushed without electronic drive.

Comfort adjustments

_ WARNING: _Risk of injuries and/or damage

  • Never perform adjustments while driving.
  • The allowed adjustments can change the stability of your scooter (tilting back or sideways).

Adjusting the steering unit

Risk of injury

  • Turn the scooter off before you adjust the angle of the steering unit.
  • Do not lean with your whole body on the steering unit.

The steering unit can be adjusted to many different positions (stepless) to suit each driver.

  1. Loosen the star knob (6).
  2. Adjust the steering unit to the desired position.
  3. Fasten the star knob (6).

Adjusting the seat

Risk of injury

  • Make sure that the seat is locked securely.

Removing the seat

  1. Hold the seat on the sides and lift the seat out of the adjustment bar. If you encounter resistance when removing the seat, swivel the seat slightly back and forth while lifting up the seat.

Placing and locking the seat into place

  1. Pull up the seat lever.
  2. Place the seat on the adjustment bar and, at the same time, keep the seat lever pressed in.
  3. Release the seat lever.
  4. Make sure that the seat is firmly secured.

Swivelling the seat

  1. Pull up the seat lever.
  2. Turn the seat in the desired direction.
  3. Release the seat lever.
  4. Make sure that the seat is firmly secured.

Seat height adjustment

The seat height can be adjusted in 4 positions (range 45 mm).

  1. Remove the seat and battery pack.
  2. Remove the locking pin that holds the seat support into place.
  3. Raise/Lower the seat support to the desired height.
  4. Insert the locking pin to secure the seat support into place.
  5. Replace the seat and battery pack. Make sure everything is firmly secured.

Adjusting the armrests

_ Caution: _Risk of tipping over

  • Make sure that the armrests are positioned symmetrically from the seat.

The armrest can be adjusted in width.

  1. Remove the star knob underneath the seat.
  2. Grasp the inner tube.
  3. Move the tube to adjust the armrest to the desired width (range: 70 mm each side, no further inward than indicated by the stickers).
  4. Retighten the star knob.
  5. Make sure that the armrest is well secured.

Charging the batteries

_ WARNING: _Risk of injuries and damage due to fire

  • Only use the battery charger delivered with the scooter. The use of any other charger may be dangerous (fire hazard).
  • The battery charger is only intended to charge the batteries delivered with the scooter, not to charge any other batteries.
  • Do not adapt any of the delivered parts, like cables, plugs or battery charger. Never open or change the battery or the connection points.
  • Protect the battery and battery charger against flames, high and low temperatures (see chapter 6), moisture, sunshine, severe shocks (for example dropping). Do NOT use the battery if this has been the case.
  • Charge the battery with the battery charger, indoors, in a well-ventilated area, out of children’s reach.

_ CAUTION: _Risk of damage

  • Battery self-discharge and the quiescent current of the connected users will drain the battery charge slowly. The battery may be irreversibly damaged if the battery is fully discharged. Therefore, make sure that the battery is charged on time:
    • With intensive use (long distances, daily use): Immediately recharge after use.
    • With average use (short distances, daily or a few times a week): Charge when battery indicator shows 50% discharge.
    • With little use or storage: Charge once a week.
  • Read the storage and maintenance instructions in chapter 4 and technical details in chapter 6.
  • Only disconnect the battery charger when the battery is fully charged, see the following symbols on the charger.
  • Do not charge batteries below 0°C. Move the battery to a warmer place and start charging.
  • Keep the connection point for the battery charger free of dust and other contamination.
  • In case of any problems whereby the battery cannot be charged according to following instructions, please contact your specialist dealer.

Attention: It is recommended to unplug the battery charger from the mains when not in use. This is to prevent unnecessary energy consumption.

The light emitting diode (LEDs) in the steering unit indicates the remaining capacity of your batteries. If the battery charger is turned on and no LED’s are lit, check the fuse. If the red LED does not illuminate, the charger is defective.Consult your specialist dealer.

  1. Switch the scooter OFF and remove the key.
  2. FIRST connect the battery charger to a 230V AC power socket.
  3. If applicable, open the cover of the charging point on the scooter.
  4. Connect the charger.
  5. When the battery is fully loaded, disconnect the scooter from the charger.
  6. Switch the scooter ON and check if all lights of the battery status indicator are ON.
  7. Remove the charger from the socket, let it cool down and store it in a dry location.

Attention: When the operating console displays the warning code “Drive inhibit” after charging, make sure that the battery charger is disconnected. This safety measure prevents driving with the charger still connected to the supply grid.

Socket battery charger

VERMEIREN-One-Purchase-4-Wheel-Electric-Scooter-fig-13

  1. Battery pack
  2. Operator control

Thermal fuses

To protect the motor against overload, your scooter has a thermal safety mechanism on the rear. The thermal fuse will automatically cut off the motor to prevent overheating and thus rapid wear and tear or breakdowns. You can access the thermal safety device through a gap in the back of the synthetic cover.

The thermal safety device can be activated if you go up or down slopes that exceed the maximum specified gradient. Nominal loads that exceed the permitted maximum could also cause the device to jump out. Likewise, if you keep on driving with the engine brake on, it could result in overload. The maximum values not to exceed are indicated in §6. To be able to use the scooter again, remove the overload and wait until the motor has cooled down. Then gently press the thermal safety mechanism back in. Your scooter is now ready for use again.

Anti-tipping

  • An anti-tipping (1) is fixed to the frame of the scooter on the rear side. It is not possible to remove them. The anti-tipping is there for your safety.
  • It prevents the scooter from tipping over backward when you drive over small obstacles that do NOT exceed the maximum height as specified in §6.

Maintenance

Regular care ensures that your scooter is preserved in a perfectly functional condition. For the maintenance manual, refer to the Vermeiren website: www.vermeiren.com.

CAUTION: Risk of injuries and damage

Repairs and replacements may only be undertaken by trained persons and only genuine replacement parts of Vermeiren should be used.

Attention: The last page of this manual contains a registration form for the specialist dealer to record each service.

The service frequency depends on the frequency and intensity of use. Contact your dealer to agree to a common timetable for inspection/maintenance/repair.

Before each use

Visually inspect the following points:

  • Battery status: Charge the battery when necessary, see § 3.6.
  • Condition of wheels/tyres: Correct pressure, profile, no damage.
  • General condition.

Contact your specialist dealer for possible repairs or part replacements.

Monthly

  • If your scooter is stored for a longer period, you still need to charge the batteries monthly. For more information, see § 3.6.

Yearly or more often

  • Have your scooter inspected and serviced by your specialist dealer at least once a year, or more often.
  • The minimum maintenance frequency depends on the frequency of use and should therefore be commonly agreed upon with your specialist dealer.

If stored

  • Make sure that your scooter is stored in a dry environment to prevent mould from growing or the upholstery from being damaged. Remove the battery pack to prevent it from being damaged.

Cleaning

_ CAUTION: _Risk of damage by moisture

  • Keep the operating console clean and protect it from water and rain.
  • Never use a hose or high-pressure cleaner to clean the scooter.

Wipe all rigid parts of the scooter with a damp cloth (not drenched). If necessary, use a mild soap, suitable for varnishes and synthetics. The upholstery can be cleaned with lukewarm water and a mild soap. Do not use abrasive cleaning agents to clean. Keep the ventilation openings of the battery charger clean and free of accumulated dust. Blow away the dust and clean the battery charger enclosure with a slightly moistened cloth, if required.

Expected lifespan

  • The average lifespan of your scooter is 5 years.
  • Depending on the frequency of use, driving circumstances and maintenance, the lifespan of your scooter will increase or decrease.

Reuse

  • Before each reuse, have the scooter disinfected, inspected and serviced according to the instructions in the maintenance manual.

End of use

  • At end of life, you need to dispose of your scooter according to the local environmental legislation.
  • The best way to do so, is to disassemble the scooter to facilitate the transport of recyclable parts. Usually, batteries are collected separately.

Warranty

  • The warranty on this product is subject to the general terms and conditions of each country.

Troubleshooting

Even if you use your scooter properly, a technical problem may occur despite this. In this case, contact your local specialist dealer.

_ WARNING: _Risk of injuries and damage to the scooter

  • NEVER attempt to repair your scooter yourself.
  • For problems in the operating console you need to contact your specialist dealer. He/She will decide if the console needs to be reprogrammed.

The following symptoms may indicate a serious problem. Therefore always contact your specialist dealer if you spot any of the following deviations:

  • Strange sound;
  • Frayed/damaged wiring harnesses;
  • Cracked or broken connectors;
  • Uneven tread wear at one of the tyres;
  • Jerky movements;
  • Scooter deflects to one side;
  • Damaged or broken wheel assemblies;
  • Scooter does not switch on;
  • Scooter is powered, but does not move to the front or back.

In case of a possible problem, a system code is displayed by the blinking LED of the possible problem indicator, see §3.2.1. The following table summarises the possible system codes (number of blinks). Some problems can be solved by yourself. For all problems marked in grey, consult your specialist dealer.

Table 1: Troubleshooting

Code Possible problem Meaning
1 Low battery Recharge the battery immediately.

__

2

| Low battery| Recharge the battery. Check the battery and all associated connections and wiring. If the problem is not solved, contact your specialist dealer.
3| High battery| If traveling down a slope, stop / reduce your speed. Take less steep slopes.
__

4

| Current limit time-out OR Controller too hot| Turn off the scooter, leave for a few minutes and turn back on.

Check the motor and associated connections and wiring. If the problem is not solved, contact your specialist dealer.

__

5

| Parking brake| Check the parking brake / free-wheel lever and associated connections and wiring. If the problem is not solved, contact your specialist dealer.
__

6

| Drive inhibit| Disconnect the battery charger. OR Release the speed lever before switching on your scooter.
__

7

| Speed pot| Check the throttle and speed pot, as well as all associated connections and wiring. Contact your specialist dealer.
__

8

| Motor voltage| Check the motor and associated connections and wiring. Contact your specialist dealer.
9| Other| Check all connections and wiring. Contact your specialist dealer.

Technical specifications

The technical specifications below are valid for the scooter in standard settings and optimum environmental conditions. If other accessories are used, the tabulated values will change. Changes in outdoor temperatures, humidity, uphills, downhills, soils and battery levels can reduce output.

Brand Vermeiren
Type Rear wheel drive scooters
Maximum occupant mass 136 kg
Model One
Description Dimensions
  Class A
Length 1030 mm
Width 490 mm
Height 880 mm
Folded / dismantled length 840 mm
Folded / dismantled width Not foldable
Folded / dismantled height 330 mm (seat removed; steering unit folded)
Total mass 44,9 kg
Mass of heaviest part Front frame: 14,65 kg
Maximum safe slope
Ground clearance 35 mm
Obstacle climbing 45 mm
Max. speed 6 km/h

8 km/h

Continuous driving distance range*| 16 km| 30 km
Min. battery| 15 Ah (C20), 24V DC, gel battery, maintenance-free| 25 Ah (C20), 24V DC, gel battery, maintenance-free
Seat plane angle| 0°
Effective seat depth| 370 mm
Seat surface height at front edge (measured from ground)| 525 – 570 mm
Seat surface height at front edge (measured from footplate)| 420 – 465 mm
Height footplate| 110 mm
Backrest height| 390 mm
Distance between armpad and seat| 190 mm
Front location of armrest structure| 300 mm
Motor| Nom. 270 Watt, electromagnetic brakes
Battery charger| 2 Amp (external)
Protection class| IPX5
Battery charger protection class| IPx1
Battery charger insulation class| II
Minimum turning diameter| 1150 mm
Reversing width| 1250 mm

Brand Vermeiren
Type Rear wheel drive scooters
Maximum occupant mass 136 kg
Model One
Description Dimensions
  Class A
Diameter rear wheels (number) 8×2.5” (2)
Diameter steering wheels (number) 8×2.5” (2)
Tyre pressure NA
Storage and use temperature -10 °C to +50 °C
Storage and use humidity 30% – 70%

We reserve the right to introduce technical changes. Measurement tolerance ± 15 mm / 1,5 kg / 1,5°.

  • The theoretical driving distance will be reduced if the scooter is used frequently on slopes, rough ground or to climb curbs.

Service registration form

  • This product (name): ……………………………………..
  • was inspected (I), serviced (S), repaired (R) or disinfected (D):

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Vermeiren GROUP

Instructions for specialist dealer

This instruction manual is part and parcel of the product and must accompany every product sold.

Version: C, 2023-11
Basic UDI: 5415174OneHU

All rights reserved, including translation.

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