Skullcandy Jib+Active Wireless Earbuds User Manual
- June 15, 2024
- Skullcandy
Table of Contents
Skullcandy Jib+Active Wireless Earbuds User Manual
JIB™+ ACTIVE WIRELESS
TROUBLESHOOTING
EARBUDS WON’T CHARGE?
ISSUE: Not seeing the LED light on Jib™+ Active Wireless that indicates earbuds are charging. Or, not seeing LED light on Jib™+ Active Wireless that indicates headphones are finished charging, despite charging for 1+ hours.
- Wait momentarily after plugging the earbuds in, occasionally it takes a few seconds to begin charging.
- Check to see if any debris is inside or otherwise blocking the charging port
- Be sure to charge your earbuds on a flat surface to ensure the USB connector on the charging cord is flush and securely inserted into the charging port.
- When charging the device, we recommend using a cable, charger, or outlet with a power output that does not exceed 18-Watt (5 Volts/3.6amps).
If you’ve checked everything above and are still experiencing issues, please visit our warranty page where you can file a claim to receive a replacement product. All Skullcandy products have a 1-year warranty.
FAQS
WARRANTY
DOES JIB™+ ACTIVE HAVE A WARRANTY?
Yep! 1 year. For more information, click here.
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