VIMUKUN CM7033-UL 3 In 1 Coffee Maker Instruction Manual

June 15, 2024
VIMUKUN

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VIMUKUN CM7033-UL 3 In 1 Coffee Maker

Product Information

Specifications

  • Product Name: 3 in 1 Coffee Maker
  • Model: CM7033-UL
  • Intended Use: Household use only

Important Safeguards
WARNING! To avoid the risk of serious injury, carefully read all instructions before operating your coffee maker. When using any electrical appliance, basic safety precautions should always be observed, including the following important information.

General Safety

  1. Close supervision is necessary when any appliance is used by or near children. Keep cord out of reach of children. This appliance is not a toy. DO NOT allow children to play with it.
  2. The appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
  3. This appliance is for household use only. DO NOT use this appliance for anything other than its intended use. DO NOT use in moving vehicles or boats. DO NOT USE OUTDOORS.
  4. Unplug appliance from outlet when not in use, before putting on or taking off parts, and before cleaning or attempting to move the appliance.
  5. Always make sure the unit is properly and completely assembled before connecting to power outlet and operating.
  6. DO NOT fill water reservoir above max fill line or use distilled water, milk, or other liquids.
  7. DO NOT run a brew cycle without water. This can cause damage to the unit and cause

Know Your Coffee Maker
The 3 in 1 Coffee Maker, model CM7033-UL, is a versatile coffee maker that allows you to brew regular coffee, espresso, and blended coffee. It is designed for household use only.

Before First Use

  1. Assembly: Follow the instructions provided in the assembly section of the user manual to properly assemble the coffee maker.
  2. Initial Cleaning Cycle: Before using the coffee maker for the first time, it is recommended to run an initial cleaning cycle. Refer to the user manual for detailed instructions on how to perform the cleaning cycle.

Coffee Brewing
To brew regular coffee using the 3 in 1 Coffee Maker, follow these steps:

  1. Ensure the coffee maker is properly assembled and connected to a power outlet.
  2. Fill the water reservoir with water up to the max fill line. DO NOT exceed the max fill line.
  3. Add your desired amount of coffee grounds to the filter basket.
  4. Place a coffee pot or carafe under the brew basket.
  5. Select the desired brew strength and brewing options using the control panel.
  6. Press the “Brew” button to start the brewing process.
  7. Wait for the brewing process to complete. The coffee will be dispensed into the pot or carafe.
  8. Once the brewing is finished, carefully remove the pot or carafe from under the brew basket.
  9. Enjoy your freshly brewed coffee!

Espresso Brewing
To brew espresso using the 3 in 1 Coffee Maker, follow these steps:

  1. Ensure the coffee maker is properly assembled and connected to a power outlet.
  2. Fill the water reservoir with water up to the max fill line. DO NOT exceed the max fill line.
  3. Attach the espresso filter basket to the brew basket.
  4. Add your desired amount of finely ground espresso coffee to the filter basket.
  5. Place an espresso cup or shot glass under the brew basket.
  6. Select the desired brew strength and brewing options using the control panel.
  7. Press the “Brew” button to start the brewing process.
  8. Wait for the brewing process to complete. The espresso will be dispensed into the cup or shot glass.
  9. Once the brewing is finished, carefully remove the cup or shot glass from under the brew basket.
  10. Enjoy your freshly brewed espresso!

Blended Coffee Brewing
To brew blended coffee using the 3 in 1 Coffee Maker, follow these steps:

  1. Ensure the coffee maker is properly assembled and connected to a power outlet.
  2. Fill the water reservoir with water up to the max fill line. DO NOT exceed the max fill line.
  3. Add your desired amount of coffee grounds and other ingredients (e.g., milk, syrups, etc.) to the blender jar.
  4. Select the desired blending options using the control panel.
  5. Press the “Blend” button to start the blending process.
  6. Wait for the blending process to complete. The blended coffee will be dispensed into a serving cup.
  7. Once the blending is finished, carefully remove the serving cup from under the blender jar.
  8. Enjoy your delicious blended coffee!

Additional Information
The user manual provides additional information on care and maintenance, troubleshooting, and customer service contact details. It is recommended to refer to the user manual for any further assistance.

FAQ

  1. Q: Can I use the coffee maker outdoors?
    A: No, the coffee maker is designed for household use only and should not be used outdoors.

  2. Q: Can I use distilled water or other liquids in the water reservoir?
    A: No, DO NOT use distilled water, milk, or other liquids in the water reservoir. Only use regular water up to the max fill line.

  3. Q: What should I do if the coffee maker is not functioning properly?
    A: Refer to the troubleshooting section of the user manual for possible solutions to common issues. If the problem persists, contact customer service for further assistance.

IMPORTANT SAFEGUARDS

WARNING! To avoid the risk of serious injury, carefully read all instructions before operating your coffee maker. When using any electrical appliance, basic safety precautions should always be observed, including the following important information.

GENERAL SAFETY

  1. Close supervision is necessary when any appliance is used by or near children. Keep cord  out of reach of children. This appliance is not a toy. DO NOT allow children to play with it.

  2. The appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

  3. This appliance is for household use only. DO NOT use this appliance for anything other
    than its intended use. DO NOT use in moving vehicles or boats. DO NOT USE OUTDOORS.

  4. Unplug appliance from outlet when not in use, before putting on or taking off parts, and before cleaning or attempting to move the appliance.

  5. Always make sure the unit is properly and completely assembled before connecting to power outlet and operating.

  6. DO NOT fill water reservoir above max fill line or use distilled water, milk, or other liquids.

  7. DO NOT run a brew cycle without water. This can cause damage to the unit and cause malfunction.

  8. Use coffee maker in upright position only. Allow unit to cool completely prior to moving it or turning it in any position other than upright.
    WARNING: The avoid the risk of injury, do not open the Pod Brew Area during a brew cycle.
    ELECTRICAL SAFETY

  9. To protect against fire, electrical shock, and injury to persons, DO NOT immerse the appliance, cord, or plug in water or any other liquid.

  10. Regularly inspect the power cord, plug, and actual appliance for any damage.

  11. DO NOT operate any appliance with a damaged cord or plug or after the appliance malfunctions, or is dropped or damaged in any manner. Contact VIMUKUN Customer Service for assistance at support@vimukun.com .

  12. The use of attachments not recommended or sold by VIMUKUN may cause fire, electric shock, or injury.

  13. A short power-supply cord (or detached power-supply cord) is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.

  14. Longer detachable power supply cord or extension cord may be purchased and used if care is exercised in their use.

  15. If an extension cord or longer detachable power cord is used:

  16. The marked electrical rating of the extension cord must be at least or greater than the electrical rating of the appliance.

  17. If the appliance is of the grounded type, the extension cord should be a grounding type 3- wire cord.

  18. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over.

  19. DO NOT let the power cord hang over the edge of a table or countertop.

  20. DO NOT let the power cord touch hot surfaces, or become knotted or tangled.

  21. To disconnect the Brew button at any time, remove the plug from the wall outlet.
    WARNING: To reduce the risk of fire or electric shock, never remove the bottom cover of the coffee maker, there are no user serviceable parts inside. Repair should be done by authorized service personnel only.
    HEAT SAFETY

  22. Ensure that the surface where the appliance operates is stable, level, clean, and dry. DO NOT place on or near a hot gas or electric burner, or in a heated oven.
    WARNING: Always make sure your mug or travel mug is positioned properly to accept the dispensed hot liquid. Overflow can lead to scalding hazards.

  23. Scalding may occur if the Pod Brew Area is opened during the brewing process.

  24. Never put your hands directly on hot surfaces. Use handles or knobs. Care must be taken, as burns can occur from touching hot parts or from spilled, hot liquid.

  25. Any significant spillage onto the surface under or around the appliance, or onto the appliance itself, should be cleaned and dried before continuing to use the appliance.
    DURING BREWING: The liquid coming out of the coffee spout will be HOT. USE CAUTION when touching the coffee maker. Avoid putting your hands beneath the coffee spout and always make sure your mug or travel mug is positioned properly to accept the dispensed hot liquid.
    POD SAFETY

  26. WARNING: Used *K-Cup® and **Nespresso® pods should be removed from the coffee maker after each brew cycle.

  27.  Only use Keurig® K-Cup® pods in the left inlet opening in the Pod Brew Area. There is an icon to indicate that this is the K-Cup® side. The use of non-K-Cup® pods may cause brewer malfunction or injury.

  28. Only use Nespresso® Original Line pods in the right inlet opening in the Pod Brew Area. There is an icon to indicate that this is the Nespresso® side. The use of
    non-**Nespresso® pods may cause brewer malfunction or injury.

  29. There are sharp needles that puncture the *K-Cup® and **Nespresso® pods. To avoid risk of injury, be aware of the needle locations. Never stick your fingers in the left or right pod openings.

  30. Never attempt to use an already used, damaged, or deformed pod.

  31. If a pod is blocked in the brew area, turn off the brewer and unplug it before continuing operation. Call our authorized representative for assistance.

  32. Only use pods intended for this brewer (*K-Cup®pods and/or **Nespresso®Original Line pods).

  33. If a pod does not fit, NEVER attempt to force the pod into the Pod Brew Area.
    VENTILATION WARNING: When using this appliance, provide adequate air space above and on all sides for circulation.
    ADDITIONAL SAFEGUARDS

  34. Remove and safely discard any packaging material or promotional labels before using this appliance for the first time.

  35. To eliminate a choking hazard for young children, remove and safely discard the protective cover fitted to the power plug of this appliance.

  36. Keep the appliance clean. Refer to the Care and Maintenance section for tips and best practices.

  37. Only operate and store this appliance above 32°F (0°C).

SAVE THESE INSTRUCTIONS HOUSEHOLD USE ONLY

ADDITIONAL IMPORTANT SAFEGUARDS

NOTES ON THE PLUG
This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug will fit in a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT modify the plug in any way.
WARNING: Improper use of the power cord may result in electric shock. Consult a qualified electrician if necessary.

NOTES ON THE CORD

  1. A short power-supply cord (or detachable power-supply cord) is provided to reduce risks resulting from becoming entangled in or tripping over a longer cord.
  2. Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in their use.
  3. If a long detachable power-supply cord or extension cord is used:
  4. The marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the appliance;
  5. If the appliance is of the grounded type, the extension cord should be a grounding- type 3-wire cord;
  6. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over.

PLASTICIZER WARNING

  • CAUTION: To prevent plasticizer from migrating from the finish of the counter top or table top or other furniture, place NON-PLASTIC coasters or place mats between the appliance and the finish of the counter top or table top. Failure to do so may cause the finish to darken; permanent blemishes may occur or stains can appear.

  • ELECTRIC POWER
    If the electrical circuit is overloaded with other appliances, your appliance may not operate properly. It should be operated on a separate electrical circuit from other appliances.

  • WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRICAL SHOCK, DO NOT REMOVE THIS COVER. NO USER SERVICEABLE PARTS INSIDE. REPAIR SHOULD BE DONE BY AUTHORIZED SERVICE PERSONNEL ONLY.

KNOW YOUR COFFEE MAKER

VIMUKUN-CM7033-UL-3-In-1-Coffee-Maker-01 \(1\) VIMUKUN-CM7033-UL-3-In-1-Coffee-Maker-01 \(2\)

BEFORE FIRST USE
Before using your coffee maker for the first time, please take a moment to perform the steps below.

  1. UNPACK
    Open the box and remove the appliance with its various components, placing all parts on a flat, level, and dry heat-resistant surface. Remove and/or discard any packaging material, promotional labels, and tape from the unit.

  2. CLEAN
    Immerse the Water Reservoir, Espresso Cup Platform and Pod Disposal Basket, and Mug Platform with Drip Tray Plate in warm, soapy water. Rinse and dry. Clean the outside of the Unit Base with a clean, damp cloth. Avoid using abrasive cleaners on the Unit Base. WARNING: Never submerge the Unit Base in water or any other liquid.

ASSEMBLY

  1. Plug in the unit. Insert the power cord into an electrical outlet, then press the Power Button to power the unit on. After power on, press the power button and the power button light flashes until the preheat is complete.
  2. Slide the Mug Platform into the bottom front of the Unit Base. Place the Drip Tray Plate on top of the Mug Platform. This part helps to catch excess drips from the coffee spout to avoid messes.
  3. Fill the Water Reservoir. Before brewing, ensure there’s enough water in the Water Reservoir.

WARNING: Be careful not to overfill the Water Reservoir.

NOTE: When the water in the reservoir is less than 12oz, the blue water droplet will illuminate and flash on the Control Panel. If this happens in mid- brew cycle, do not operate on the button and add water immediately.

INITIAL CLEANING CYCLE
Before indulging in your first brew, be sure to run an initial cleaning cycle through your brewer. NOTE: This initial cleansing brew cycle may take a few minutes longer than an average brew cycle, as the brewer is just heating up for the first time.

  1. Make sure the Pod Brew Area is completely shut. To secure, pull the Top Lid Handle down until the lid is tightly fastened. Do not insert a *K-Cup® or **NESPRESSO® pod.
  2. Place a cup on the Mug Platform beneath the coffee spout.
  3. BREWING WITH A *K-CUP®POD: Select maximum brewing capacity button on the left side of the control panel, then push the Brew Button to begin your cleaning brew cycle.
  4. BREWING WITH A **NESPRESSO® POD: Select maximum brewing capacity button on the right side of the control panel, then push the Brew button to begin your cleansing brew cycle.
  5. After the cleaning cycle is complete, carefully remove your cup from the Mug Platform and pour the hot water into the sink.

COFFEE BREWING

  1. Fill the Water Reservoir. Before brewing, ensure there’s enough water in the Water Reservoir. When the Water Reservoir is less than 12oz, there will be a water shortage alarm to remind, and other buttons do not work except for the Power button.

  2. WARNING: Be careful not to overfill the Water Reservoir.

  3. NOTE: When the water in the reservoir is less than 12oz, the blue water droplet will illuminate and flash on the Control Panel. If this happens in mid-brew cycle, do not operate on the button and add water immediately.

  4. Place your cup on top of one of the brewing platforms. Your brewer has three cup platforms — one suited for a small espresso cup, one suited for a medium-sized mug, and one suited for a travel mug.

  5. Access the Pod Brew Area. Place your hands on the Top Ring Handle and pull up until the lid is fully open (see Fig.1). This will give you access to where you’ll insert your *K-Cup®and **Nespresso® pods.

  6.  Insert a K-Cup® pod into the left side of the Pod Brew Area (see Fig.2). Inside the Pod Brew Area, there are two inlets of different shapes, sideby-side. The left inlet fits a K-Cup® pod, while the right inlet fits a *Nespresso® pod. To brew a cup of coffee, insert a K-Cup® into the left inlet making sure to secure it firmly in place.VIMUKUN-CM7033-UL-3-In-1-Coffee-Maker-01 \(5\)

  7. WARNING: Only *K-Cup® pods should be inserted in left inlet. Each side is designed to fit only one type of pod.

  8. Close the Pod Brew Area. Pull the Top Ring Handle down to close (see Fig.3). Once secured, it will click. The unit will not begin the brew cycle unless this lid is fully closed.
    NOTE: After the machine has warmed up, all icon and coffee brew size buttons will illuminate white.

  9. Select the icon on the left that matches your desired brew amount – small, medium and large cup icons, corresponding to 8, 10 and 12oz.
    NOTE: Which cup amount is selected, the corresponding button light turns blue, the same capsule type, only the last selected button light blue.

  10. Press the Brew Button to begin brewing. To cancel brewing at any time, push the Brew Button again. The machine will alert you the brew cycle has been cancelled.
    NOTE: Unit will not operate unless a brew size is selected and the lid of the Pod Brew Area is fully closed and locked.

  11.  Coffee maker will alert you when the brew cycle is complete. Remove your mug and enjoy!
    NOTE: Remember to dispose of any used pods left in the Pod Brew Area after each brew cycle. *K-Cup® pods can be recycled. Compost or throw out any leftover coffee grounds before recycling pods.

ESPRESSO BREWING

  1. Fill the Water Reservoir. Before brewing, ensure there’s enough water in the Water Reservoir. When the Water Reservoir is less than 12oz, there will be a water shortage alarm to remind, and other buttons do not work except for the Power button.

  2. WARNING: Be careful not to overfill the Water Reservoir.

  3. NOTE: When the water in the reservoir is less than 12oz, the blue water droplet will illuminate and flash on the Control Panel. If this happens in mid-brew cycle, do not operate on the button and add water immediately.

  4. Place your cup on top of one of the brewing platforms. Your brewer has three cup platforms — one suited for a small espresso cup, one suited for a medium-sized mug, and one suited for a travel mug (see Fig.4, Fig.5).

  5. Access the Pod Brew Area. Place your hands on the Top Ring Handle and pull up until the lid is fully open (see Fig.1). This will give you access to where you’ll insert your *K-Cup®and **Nespresso® pods.

  6. Insert a *Nespresso® pod into the right side of Brew Area (see Fig.6). Inside the Pod Brew Area, there are two inlets of different shapes, sideby-side. The left inlet fits a K-Cup® pod, while the right inlet fits a Nespresso® pod. To make a cup of espresso, insert a Nespres-so®Original Line pod into the right inlet making sure to secure it firmly in place. WARNING: Only **Nespresso® pods should be inserted in right inlet. Each side is designed to fit only one type of pod.

  7. Close the Pod Brew Area. Pull the Top Ring Handle down to close (see Fig.7). Once secured,
    it will click. The unit will not begin the brew cycle unless this lid is fully closed.
    NOTE: After the machine has warmed up, all icon and coffee brew size buttons will illuminate white. This will display 3 espresso brewing mode – Ristretto、Espresso、Lungo.

  8. Select the icon on the right that matches your desired espresso brewing mode – Ristretto, Espresso, Lungo.
    NOTE: Which cup amount is selected, the corresponding button light turns blue, the same capsule type, only the last selected button light blue.

  9. Press the Brew Button to begin brewing. To cancel brewing at any time, push the Brew
    Button again. The machine will alert you the brew cycle has been cancelled.
    NOTE: Unit will not operate unless a brew size is selected and the lid of the Pod Brew Area is fully closed and locked.

  10. Coffee maker will alert you when the brew cycle is complete. Remove your mug and enjoy!
    NOTE: Remember to dispose of any used pods left in the Pod Brew Area after each brew cycle. After the brewing of espresso, the **Nespresso® pod will automatically fall into the Pod Disposal Basket after open the lid. Please take it out and discard it in time (see Fig.8).

BLENDED COFFEE BREWING

Squeeze in an extra boost of caffeine by adding a shot of espresso to your coffee. When activated, Boost will illuminate on the Control Panel.

  1. Fill the Water Reservoir. Before brewing, ensure there’s enough water in the Water Reservoir. When the Water Reservoir is less than 12oz, there will be a water shortage alarm to remind, and other buttons do not work except for the Power button.
  2. WARNING: Be careful not to overfill the Water Reservoir.
  3. NOTE: When the water in the reservoir is less than 12oz, the blue water droplet will illuminate and flash on the Control Panel. If this happens in mid-brew cycle, do not operate on the button and add water immediately.
  4. Lift the handle and open the top lid (see Fig.1),insert a *K-Cup® pod (see Fig.2) and a *Nespresso® pod (see Fig.6) of the Pod Brew Area, then press the handle down to close the top lid (See Fig.7). Inside the Pod Brew Area, there are two inlets of different shapes, sideby-side. The left inlet fits a K-Cup® pod, while the right inlet fits a *Nespresso® pod. To brew a cup of coffee, insert a K-Cup® into the left inlet making sure to secure it firmly in place.
  5. After the machine has warmed up, all icon and coffee brew size buttons will illuminate white. Select the *K-Cup® brew size you want first then select the **Nespresso®Pod brew size. The corresponding will light up, and then press the Brew button to brew the coffee in order. NOTES: Which cup amount is selected, the corresponding button light turns blue, the same capsule type, only the last selected button light blue.
  6. Firstly, the *K-Cup® capsule brewing system is activated and the desired amount of coffee is brewed. And then the Nespresso® capsule brewing system is activated and the desired amount of coffee is brewed. The corresponding indicator of the selected cup size will flash in blue during brewing process.
    NOTES:** Only need to press any cup size button if need to exit from the “Boost” mode, at that time, the indicators of selected cup size and coffee type illuminate in blue, while other indicators illuminate in white and the indicator of “Water drop shape” turns off.

ADDITIONAL INFORMATION

BREW TYPE & BREW SIZE

  • If the *K-Cup® Pod Icon on the left side is illuminated, you’re brewing coffee.
  • If the **Nespresso® Pod Icon on the right side is illuminated, you’re brewing espresso. You must select a brew size. The unit will not brew until you push the button for the size you desire. When your water reservoir is completely empty, the blue water droplet will illuminate and flash on the control panel.
  • NOTE: This can happen mid-brew cycle. If this icon appears, add water immediately. The unit will not brew unless it has water in the reservoir. Once you add water, the Water Drop Icon will turn off.
  • WARNING: DO NOT attempt to run a brew cycle if blue Water Drop Icon is on.

Auto Shutoff: If the device is not brewing and has been inactive for 20 minutes, it will automatically turn off.

Turn Power Off And Unplug When Done: We recommend turning device power off and unplugging the unit when the machine is not in use.

WATER QUALITY

  • Water quality can vary depending on your location and what kind of water you use.
  • If you experience a strange or unpleasant taste (such as chlorine or mineral tastes), try using bottled water or filtered water.
  • DO NOT use distilled water.

TIPE & TRICKS

  • Brew a stronger, more concentrated cup of coffee by selecting a smaller pod size, like 8 or 10oz.
  • Always fill your Water Reservoir with fresh filtered water. The better the quality of your water, the better tasting your coffee will be.
  • Recycle or compost your used pods. If you purchase biodegradable pods, the entire pod can be added to a composter.

CARE & MAINTENANCE

Be sure to clean the unit after every use.

  1. Unplug the unit from the outlet and allow to cool completely before cleaning.
  2. To clean the Unit Base, Water Reservoir, Espresso Platform + Pod Disposal Basket, Mug Platform + Drip Tray Plate, and Control Panel, wipe with a damp cloth or sponge. Avoid
    scrubbing with harsh or abrasive cleaners to protect the exterior.

CAUTION: The Unit Base should only be cleaned with a damp cloth or sponge. Never place the unit in the dishwasher or submerge in water or any other liquid.

HOW TO STORE

  • Before storing or moving the unit, make sure to first turn it off, unplug it, and empty the Water Reservoir.
  • Make sure to store your device in a safe, dry and frost-free environment.
  • Store unit upright to avoid potential water leakage.
  • Any water in unit could potentially freeze if stored in a cold environment.
  • If you are about to use the unit after a lengthy storage period, rinse the water reservoir with fresh water before operation.
  • If the unit was stored in a below-freezing setting, allow the unit to warm up to room temperature for a minimum of 2 hours before operating.
  • Make sure unit is off and has cooled to room temperature before storing.

TROUBLESHOOTING

Brew will not start.

  • Plug the brewer into an electrical outlet of the appropriate voltage. If the circuit is overloaded, the brewer may not function properly.
  • The brewer should be operated on its own circuit, separate from other appliances.
  • Check to ensure that there is not less than 12oz of water in the reservoir.
  • The brewer may need to run a cleaning cycle.
  • For energy savings, the brewer automatically turns off 90 seconds after the last brew. Press the power button to restart.
  • Press and hold the “8oz” and “10oz” buttons at the bottom of the panel simultaneously to start the forced descaling program.
  • If the brewer still doesn’t have power, contact Customer Service at support@vimukun.com .

There are grounds in my coffee.

  • Grounds may have gathered in the exit or entrance needles and can be cleaned using a straightened paper clip or similar tool.
  • Finely ground coffee can clog the filter basket. For best brewing results, use a medium-grind coffee.
  • Using too many grounds can cause the filter basket to overflow. Once cooled, clean out the filter basket and refill using the appropriate amount of coffee. Coffee maker lid won’t stay on.
  • The K-Cup was not poked by the pin at the bottom.
  • The filter basket is not placed in the correct position.
  • There is a foreign object stuck in the top cover that prevents it from closing properly. Only water comes out.
  • Ensure that the top and bottom needles have pierced the capsule.
  • The exit needle may be clogged. Using a straightened paper clip or similar tool to clean the exit needle.
  • Clean the Capsule Holder.
  • The brewer may need to be descaled. If you have repeated the descale procedure on your brewer two times and it is still only brewing a partial cup, contact Customer Service at support@vimukun.com .

Brew basket overflowed.

  • Check that the basket is in place with the lid secured. If the lid is in place, the bottom of the filter basket may be clogged.
  • This can happen with finely ground coffee or too many coffee grounds in the filter holder.
  • Excessive coffee powder in the reusable capsule.
  •  The exit needle may be clogged.
  • Rinse the filter basket with water or use a straightened paper clip or similar tool to clean the exit needle.
  • NOTE: We recommend using medium-grind coffee when brewing coffee with the reusable capsule.

Brewing a partial cup.

  • The exit needle may be clogged. Using a straightened paper clip or similar tool to clean the exit needle.

Clean the Capsule Holder.

  • The brewer may need to be descaled. If you have repeated the descale procedure on your brewer two times and it is still only brewing a partial cup, contact Customer Service at support@vimukun.com .

Water level alarm error.

  • Press and hold the “8oz” and “10oz” buttons at the bottom of the panel simultaneously to start the forced descaling program.
    • If the problem persists, contact Customer Service at support@vimukun.com .
    The coffee is weak.
    • The capsule is not completely punctured by the upper and lower needles.
    • Try using higher roasted coffee beans or ground coffee.
    • The brewer may need to be descaled.

CUSTOMER SERVICE

One year warranty

  • Warranty scope: the quality of the product itself. Generally excludes failures caused by improper use, man-made damage or natural disasters that are not caused by the product itself.
  • During the warranty period, you can enjoy free repair as well as return and exchange services. If repair is not possible, we will provide a new replacement product

Life-time technical support
Online Customer Service is available ?? hours a day, if you have any dissatisfaction with our products or services, please contact us, we will do our utmost to resolve it for you.

support@vimukun.com We sincerely thank you for your trust and support, and we will wholeheartedly provide you with the best after-sales service.

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