Sengled A19 LED Smart Light Bulb User Manual

: June 15, 2024
: Sengled

Table of Contents

Sengled ACK Matter Bulb Amazon Listing Q&A
References
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A19 LED
Smart Light Bulb

Sengled ACK Matter Bulb Amazon Listing Q&A

Q: What is Matter? Is my Sengled Matter bulb compatible with all major smart home systems?

A: Matter is a new smart home connectivity standard developed to ensure that all smart home devices, systems, and voice assistants speak the same language. Yes, Sengled Matter bulb can be set up and controlled with Alexa as well with other smart home systems like Google Assistant, Apple HomeKit, Samsung SmartThings. Note: This smart bulb is not compatible with Sengled app.

Q. Which Echo devices support Matter today?

A. Matter support has been added to over 100 million Echo devices through software updates. You can set up and control Sengled Matter bulb seamlessly with any of the Echo devices in this list.

Q: How can I set up my Sengled Matter smart bulb with Alexa and other smart home systems?

 Please ensure you have a Matter-compatible hub, like an Echo device and 2.5Ghz Wi-Fi network at home.  To enable seamless setup with Alexa, you can check “Link your device to Alexa and Sengled account to simplify setup” during checkout on Amazon. As you receive the Sengled Matter bulb, screw in the fixture, open the Alexa app, and get started once notified “First light bulb found”.  Otherwise, you can add the smart bulb directly from the Alexa app. If prompted by app, scan the QR code on quick start guide. For details, check here  In case you want the ability to control this Sengled bulb with another assistant e.g., Google/Apple Home, go to bulb’s settings page on Alexa app and select “Other Assistants and Apps” and select “Add another”. This step will generate a pairing code that can be used to setup with other smart home apps.

Q: What should I do if my light bulb is unresponsive or goes offline on Alexa app?

1. Please make sure to switch on the relevant light switch. If still an issue, try 2 option nd 2. Power off light bulb and power it back on, wait for a minute and check the status. Power off and on the corresponding Matter hub (e.g., Echo device). If still an issue, try 3 rd option. 3. Please ensure that your smart bulb, mobile and Matter hub are connected to the same 2.4GHz Wi-Fi network. If none of this work, please factory reset the bulb (steps detailed in the next FAQ). If still an issue, try 4 option. 4. It may be possible your account has multiple Wifi network credentials, in such a case, please delete these multiple WiFi passwords from Amazon App with following steps:  On Amazon app, go to “Your Account”, then click “Content & Devices”.  Click the “Preferences” tab, under “Saved Network Passwords”, click “Delete”.  Now add the Sengled smart bulb from Alexa app and get started. th For more solutions, visit here.

Q: How do I factory reset the Sengled smart bulb?

Use a light switch to turn on and off the bulb 5 times. During the 6th power on cycle, light bulb will flash few times progressing through multiple colors, indicating you have successfully factory reset your light bulb, and it is ready for setup again. For details, check our user guide.