Benrocks BIZ Wi-Fi Enabled Electric Fireplace User Manual
- June 15, 2024
- Benrocks
Table of Contents
Benrocks BIZ Wi-Fi Enabled Electric Fireplace
Specifications
- Model: Benrocks BIZ
- Size: Refer to the main image for overall and insert size
- Glass Front: Yes, removable
- Mounting Brackets: Included
- Heating Function: Optional, can be used with or without heating
- Noise Level: Minimal electric sound, barely noticeable
- Power Cord Length: Approximately 6 feet
- Color Options: 13 adjustable flame colors, 13 adjustable fuel bed flame colors, and three top light colors (yellow, blue, purple)
- Controls: Remote control, touchscreen control, and app control supported
- Installation: Recessed or wall-mounted style, instructions included in the manual
- Assembly: Required, but easy
- Heating Coverage: Approximately 400 sq ft
- Customer Service: Contact information available in the manual
- Safety Certification: CSA Certificated, equipped with overheat protection
- Blower: Yes
- Alexa Compatibility: Supports Echo Dot for voice control
- Usage: Can be used with or without heating as a home decoration
- Made in: China
- Outdoor Use: Not recommended
- Cool-to-Touch Exterior: The outside remains cool to the touch during heating, only the air vents may become hot
Installation
The Benrocks BIZ fireplace offers two installation options: recessed or wall- mounted style. Please refer to the attached manual for detailed installation instructions.
Assembly:
To assemble the fireplace, follow these steps:
- Remove the tempered glass front by unscrewing several screws.
- Place the provided logs and crystals in the bottom tray.
- Reattach the glass screen by securing the screws.
Operation
To operate the fireplace, you have multiple control options:
- Remote Control: Use the included remote control to adjust settings and functions.
- Touchscreen Control: The fireplace features a built-in touchscreen for convenient operation.
- App Control: Download the dedicated app on your smartphone to control the fireplace even when you’re not at home.
Heating Function
The Benrocks BIZ fireplace can be used with or without heating. To enable heating, simply activate the heating function using the preferred control option (remote, touchscreen, or app). Adjust the temperature and fan speed according to your preferences.
Flame and Lighting Effects:
The fireplace offers adjustable flame and fuel bed colors. You can choose from 13 different flame colors and 13 different fuel bed flame colors. Additionally, there are three top light colors available: yellow, blue, and purple. Use the controls to adjust these settings to your desired ambiance.
FAQ:
-
Q: Can it stand alone? Not be inserted or wall-mounted?
A: No, it has to be inserted or wall-mounted. -
Q: What is the actual size?
A: The overall size and insert size can be seen from the main image. -
Q: Does it have a glass front? And can it be removed?
A: Yes, it has a glass front, and it can be easily removed by lifting it up and removing the clip. -
Q: Does it come with Mounting brackets?
A: Yes, mounting brackets are included. -
Q: Can this be used without the heating function?
A: Sure, this electric fireplace can be used with or without heating. -
Q: How much noise does it make?
A: It makes no noise. Nothing more than a very tiny electric sound, but it is barely noticeable. -
Q: How long is the power cord?
A: The power cord is approximately 6 feet long. -
Q: Can I replace the log & crystal with any type of colorful one?
A: Surely, it is very easy to replace the log and crystal with any type of colorful ones. -
Q: Can I use app controls even when I’m not at home?
A: Yes, no matter how far away you are, you can control this fireplace with your phone using the dedicated app. -
Q: How do I install this fireplace?
A: There are two installation options: recessed or wall-mounted style. Installation instructions are included in the attached manual, and the process is very easy and convenient. -
Q: Do I need to assemble it?
A: Yes, but it is very easy. You just need to remove the tempered glass front by unscrewing several screws, place the logs and crystals in the bottom tray, and then replace the glass screen. -
Q: How many sq ft does this heat?
A: It can heat approximately 400 sq ft. -
Q: Is there a customer service number?
A: Yes, you can find the customer service number in the manual. -
Q: Does the unit have a remote?
A: Yes, the unit comes with a remote control. Additionally, it also supports touchscreen control and app control. -
Q: Does it have fire sounds?
A: No, it does not have fire sounds. -
Q: Is the heater Alexa-compatible?
A: This heater supports Echo Dot, allowing you to use simple voice control to turn it on/off. -
Q: Is this safe to insert into the wall?
A: Absolutely, it is safe to insert into the wall. The fireplace is CSA Certificated and equipped with overheat protection. -
Q: Can I use it as home decoration without heating?
A: Yes, all functions of the fireplace can be used independently. You can choose to heat it only or use it solely as a home decoration. -
Q: How many colors are the flames? What about ember beds?
A: There are 13 adjustable colors for flames and 13 adjustable colors for ember beds. Additionally, there are three colors for the top lights: yellow, blue, and purple. -
Q: Where is it made?
A: The fireplace is made in China. -
Q: Does this unit have a blower?
A: Yes, the unit has a blower. -
Q: Can I use it outside?
A: No, it is not recommended to use it outside. -
Q: When heating, does the outside stay cool to the touch?
A: Yes, during heating, the outside of the fireplace remains cool to the touch. Only the air vents may become hot.
Brief of FAQ for Benrocks
Model : BIZ
Can it stand alone? Not be inserted or wall-mounted?
No, it has to be inserted or wall-mounted.
What is the actual size?
Includes the overall size and insert size, you can see from main image
Does it have a glass front? And can it be removed?
Yes, it has. And you can remove the glass easily, just lift it up and remove the clip.
Does it come with Mounting brackets?
Yes, of course.
Can this be used without the heating function?
Sure, this electric fireplace can be used with or without heating.
How much noise does it make?
It makes no noise. Nothing more than a very tiny electric sound, but it was barely noticeable.
How long is the power cord?
About 6 feet.
Can I replace the log & crystal with any type of colorful one?
Surely, and it's very easy.
Can I use app controls even when I'm not at home?
Yes. No matter how far away, you can control this fireplace with your phone
How do I install this fireplace?
Two installations. Recessed or wall mounted style. Installation instructions are included in the attached manual. Very easy and convenient.
Do it need to be assembled?
Yes, but very easy. You just need to remove the tempered glass front by removing several screws and then placing the logs & crystals in the bottom of the tray and replace the glass screen.
How many sq ft does this heat?
About 400 sq ft
Is there a customer service number ?
Yes, in the manual.
Does the unit have a remote?
Yes. Remote control & Touchscreen control & APP control supported.
Does it have fire sounds?
No. it doesn't have
Is the heater Alexa compatible?
This heater supports Echo dot, you can use simple voice control to turn on/off
Is this safe to insert into the wall?
Absolutely safe. CSA Certificated and equipped with overheat protection.
Can I use it as home decoration without heating?
Yes, all functions of the fireplace can be used independently. You can heat it only or just use it as a home decoration.
How many colors are the flames? What about ember beds?
13 adjustable colors of flame, 13 adjustable fuel bed flame. And there are three colors of top lights: yellow, blue, purple.
Where is it made?
China
Does this unit have a blower?
Yes, it has.
Can I use it outside?
No, I don't recommend you do this.
When heating, does the outside stay cool to the touch?
Just the air vents are hot. It's safe to touch the outside.