VEVOR Y428 Bluetooth Thermal Label Printer User Guide

June 15, 2024
VEVOR

VEVOR Y428 Bluetooth Thermal Label Printer

INTRODUCTION

Congratulations on your purchase of Vevor Printer. Vevor is your loyal business partner offering commercial solutions to batch labels printing.

Please take a moment to read this user guide as incorrect operation mayresult in unsatisfactory print quality, reduced user experience, or even damage to your printer or injury.

VEVOR Y 428/Y 428BT is a thermal label printer which uses thermal label media without ink, toner and ribbon. It can print various labels for logistics, pricing, barcodes, QR codes, shipping address, badges, etc.

Original instructions for Thermal Label Printer, please read all manual

instructions carefully before operating. VEVOR reserves clear interpretation of our user manual. The appearance of the product shall be subject to the product you received. Please forgive us that we won’t inform you again if there is any technology or software updates on our product.

ITEM OVERVIEW

  • 1x VEVOR Label Printer
  • 1x Power Cable and Adapter
  • 1x USB 2.0 to USB C Adapter
  • 1x USB 2.0 Printer Cable
  • 1x User Guide
  • 1x Service Card
  • 1x USB Stick(Contains drivers for MacOS& Windows)
  • 30x Free Fanfold Labels

Must turn off the switch before you plugging the power cable into power port each time or it may cause sparks!

CONNECT TO YOUR PC/MAC

  1. Ensure the power is OFF(Press down “O” means Power OFF)

  2. Connect the USB cable.
    (Special Note: For Windows users, please connect the same USB port on your computer to avoid producing unwanted duplicates of Vevor printer in your system).

  3. Make sure the power adapter is tightly connected, then connect the power cable to the printer’s power port and the electrical sockets.

  4. Turn the power ON (Press down”-” means Power ON), now you will see the top feeder button flashing.

Must turn off the switch before you plugging the power cable into power port each time or it may cause sparks!

LABEL SETUP

Vevor is capable of working with labels in various sizes, and it needs to learn your label properties before its first use.

To initiate Automatic Label Identification and run Intelligent Label Study, please follow these steps:

  1. Power On
    Turn on the power and wait for about 5 seconds until the printer is initialized.

  2. Automatic Label Identification
    Insert the label from the backside of the printer, the printer will grab the label and move back and forth, then stop with the green light on. Not a single label will be wasted during this procedure.
    It’s suggested to adjust the label guide to match the width of the label if necessary before the label is pushed in.

  3. lntelligent Label Study
    Press and hold the feeder button for about 3 seconds until you hear one beep then release, the label will move back and forth several times to study the label size, then you can start printing.

Since the printer needs to measure the length of the thermal paper, a stack of labels with at least 3 sheets is required to complete the process.

DRIVER INSTALLATION

Driver Installation for MacOS

Please download the driver for Vevor Y428/Y428BT from our official website https://www.vevor.com/pages/downloadcenter-label-printer, or find it from the USB stick that comes with the package.

  1. Double-click the file “Vevor-Mac-Driver-Latest. pkg”.

  2. Click” Continue” and follow the on screen instructions.

  3. Click” Close” to finish.

  4. Open” System Preferences” ,and click” Printers & Scanners”.

  5. Power on the printer, you will see “VEVOR Y428/Y428BT” in the list, Now you can print labels.

Driver Installation for Windows

Please download the driver for Vevor Y 428/Y428BT from our official website https://www.vevor.com/pages/downloadcenter-label-printer, or find it from the USB stick that comes with the package.

  1. Open the “Vevor-Windows-Driver-Latest.exe” file with a double-click to start the installation process.
    If the file is named “Vevor-Windows-Driver-Latest.zip”, you need to decompress it to the .exe file.

  2. Click “Install” and follow the onscreen instructions.

  3. Click “Next” 0and “finish” to complete the driver installation.

MACOS &WINDOWS PRINTING SETUP

Vevor Y428/Y428BT is set for the most popular size of 4×6 inches (102 x 152mm) by default, therefore you need to make sure that the “Paper Size” is appropriately set in your computer, and corresponding with the label papers you are using. Please set as follows:

MacOS Printing Setup
  1. Open the PDF file named “Sample Label.pdf’ which can be found in USB stick;
    Select “File” ➔ “Print” (take Preview as an example).

  2. Choose 4.00×6.00″ under “Paper Size” drop-down menu.

  3. Select “Printer Features”, then change the settings of printer, e.g Speed, Darkness, Rotate.

Windows Printer Setup

Take Windows 10 as an example:

  1. Find “Vevor Y 428/Y 428BT” along the path: Control Panel ➔ Hardware and Sound➔ Devices and Printers.

  2. Right click on “Vevor Y428/Y428BT”, choose “Printing Preference”.

  3. Click “Page Setup” and choose the proper size of your label, and make sure the chosen size is corresponding to the label  paper you are about to use.

WIRELESS INSTALLATION

Wireless function only works with Y 428BT.

  1. Please search and download “Flushable” on App Store ( 10S) or Google Play (Android) ,and then follow the remainder of the app.
    You can also scan QRCode below to download APP.

iOS

Android

  1. 0pen “Flushable” run the app and click the red printer symbol on the upper right to use device Wireless.

  2. Connect Wireless to pair the printer.(Different printers have different device names to avoid connected wrong.)

    NOTE
    Android users need to enter “0000” in the Wireless settings for Wireless pairing before connecting to the printer.

(Setting< Wireless <Choose the printer<Pair)

  1. Load the file to print(PDF, Photo, Customize labels can be printed).

USER TIPS

  1. When you load the labels, the peeling-off side should face up. Or it
  2. Make sure there are no particles on the surface of labels to avoid damages to the TPH (Thermal Printer Head).
  3. For Windows users, please keep using the same USB Port on your computer to avoid producing unexpected duplicated copies of the printer on your computer.
  4. The label size of the Vevor Y 428/Y 428BT printer is default to 4×6″ (102mm x 152mm).Each time you change different label sizes, please run the Intelligent Label Study process before printing.
  5. In case labels keep coming out unexpectedly, just press the feeder button to pause the printer, and clear the printing job from your computer.
  6. If there are white spots on printed labels, it indicates that the printer head needs cleaning. Stop printing,and clean the TPH (Thermal Printer Head) after cooling to avoid burns.
  7. When the label is jammed accidentally, please open the lid and take out the jammed labels slowly and patiently. The printer will resume after cleaning.

If you have any other issues, please contact us via the following methods: Email: CustomerService@vevor.com

LED STAT

Light Status Description Solution
Green Normal (You are ready to print)
Blue Wireless connected You are ready to print using wireless (Applicable to

Y428BT only)
Every second (Every second)| This happens when the cover is not closed.| Close the lid properly
Flashing Red Slowly (Every 2 seconds)| This happens due to paper shortage.| Load Labels
Flashing Red and Green (Every second)| This happens when the printer head is overheated.| Wait until it cools down, the printing job will resume itself
Light off & Buzzer rang| Low voltage| Switch to 24V adapter

If you have any other issues, please contact us via the following methods: Email: CustomerService@vevor.com

FEDDER BUTTON INSTRUCTIONS

  1. Press once: Feed a blank page I Pause/ Resume
  2. When the printer is in ready status and there are no holding jobs, press the feeder button once, the printer will feed a blank page.
  3. When the printer is running, press once will pause the job, press once again will resume the job. (Although it is not recommended, if you want to urgently stop an unwanted printing task, you may turn off the power directly and don’t forget to cancel the print task from the computer at the same time).
  4. Press and hold the feeder button for about 3 seconds until you hear one beep, Vevor will run the Intelligent Label Study process. This process is recommended each time you change the label sizes.
  5. Press and hold the feeder button for about 5 seconds until you hear two beeps. Vevor will print a technical test page. If the test page looks good, it indicates that the printer head is working properly.
  6.  Press and hold the feeder button for about 15 seconds until you hear three beeps. This will reset the printer to the factory setting. This process is harmless to the printer and can be used if you want the printer to recover from an unknown error.

SAFETY NOTICES

  1. DO NOT touch the printer head after use.
  2. DO NOT disassemble or repair the unit by yourself.
  3. USE ONLY approved accessories.
  4. Keep the printer away from water, fire, or other objects that could destroy the components.
  5. Keep the printer away from children.
  6. DO NOT use the printer if you find any irregularities which could result in electrocution or fire.
  7. Please unplug the power when not in use for a long time.

MAINTENANCE

Printer Head Cleaning Steps:

  1. Please make sure that the printer is powered off and cooling down
    before cleaning;

  2. Push the Push Button on the left side to open the printer lid;

  3. Use the Printer Head Cleaning Wipes to gently apply onto the Thermal Printer Head(no water or other liquid should be applied).

SPECIFICATIONS

Model Y428/Y428BT
Printing Method Direct Thermal
Interfaces USB Cable
Resolution 300dpi
Max Printing Speed 150mm/s
Power Adapter 24V/2.5A
N. weight 2.86Ibs/1.3kg
G. Weight 3.45Ibs/1.57kg
TPH Printing Life 30km
Paper Width 40-110mm(±2mm)
Paper Thickness 0.06-0.25mm
Paper Height NO Limitations
Storage Environment Temperature: -20 to 80 •c Humidity: 5-95% (non

condensing)
Operating Environment| Temperature: -10 to 50 •c Humidity: 10-90% (non condensing)
Dimensions| L 175W109H94mm

DISPOSAL

This product is subject to the provisions of European Directive 2012/ 19/ EC. The symbol showing a wheelie bin crossed through indicates that the product requires separate refuse collection in the European Union. This applies to the product and all accessories marked with this symbol. Products marked as such may not be discarded with normal domestic waste, but must be taken to a collection point for recycling electrical and electronic devices.

EU Importer: WAITCHX
Address: 250 bis boulevard Saint-Germain 75007 Paris
UK Importer: FREE MOOD LTD
Address: 2 Holywell Lane, London, England, EC2A 3ET

EUREP UK LTD
UNIT 2264, 100 OCKSTREET,
ABINGDON OXFORDSHIRE ENGLAND OX14 5DH

****EUREP GmbH
Unterlettenweg 1a, 85051 Ingolstadt,
Germany

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