Fossil FTW6080 Women Gen Touchscreen Smart Watch Instruction Manual
- June 15, 2024
- Fossil
Table of Contents
- GENERAL SETUP & PAIRING
- NOTIFICATIONS
- SMARTWATCH FEATURES & FUNCTIONS
- GOOGLE FEATURES
- BATTERY
- SYNCING & TROUBLESHOOTING
- ACCOUNT & DEVICE SETTINGS
- SMART BATTERY MODES
- USING SPEAKER
- WHAT IS THE WARRANTY ON MY SMARTWATCH?
- GEN 6 ALEXA FAQS
- SPO2
- CHRM
- WELLNESS WATCH APP FAQS (LINK)
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
FTW6080 Women Gen Touchscreen Smart Watch
Instruction Manual
GENERAL SETUP & PAIRING
1.1 WHICH PHONES ARE COMPATIBLE WITH MY SMARTWATCH?
Wear OS by Google works with phones running Android 6.0+ (excluding Go
edition) or iOS 10+. Supported features may vary between platforms and
countries. All devices are Bluetooth® smart-enabled with an improved data
transfer of 4.1 Low Energy.
1.2 HOW DO I DOWNLOAD THE WEAR OS BY GOOGLE™ APP?
iOS: Go to the App Store® and select Search from the bottom menu. Type “Wear
OS by Google” in the search bar, select the Wear OS by Google App, and tap
Get. Wait for the app to download to your phone.
ANDROID: Go to the Google Play™ store, type Wear OS by Google in the search
bar, select the Wear OS by Google App, and tap Install. Wait for the app to
download to your phone.
1.3 HOW DO I POWER ON MY SMARTWATCH?
Make sure the smartwatch is charged before trying to power it on. Press and
hold down the middle pusher button for at least three seconds. The smartwatch
will also power on when connected to the charger.
1.4 HOW DO I SET UP MY SMARTWATCH?
To set up your smartwatch, reference the Quick Start Guide that accompanied
your smartwatch or follow these steps:
- Connect your smartwatch to the charger by placing it against the back of the smartwatch. Magnets in the charger will hold it in place.
- On your phone, download and install the Wear OS by Google App from the App Store or Google Play store.
- Open app on your device and follow the prompts to pair your smartwatch.
- Plug the included charger into a USB outlet.
1.5 HOW DO I PAIR MY SMARTWATCH TO MY PHONE?
To pair your smartwatch, follow these steps:
- On watch: Select language, then scroll down to find watch name.
- On phone: Open the Wear OS by Google app and tap Get Started. Select your watch name. Allow Bluetooth to connect to your watch.
- A pairing code will appear on your watch and phone. Confirm that they match.
- You’ll see a confirmation message once your watch is paired. This can take a few minutes.
- Follow the onscreen instructions on your phone and watch to complete pairing and setup.
Note: Your watch may automatically install an update and restart after
it’s paired with your phone. If it begins downloading an update, keep the
phone near your watch and ensure your watch stays charging until the update is
finished.
1.6 HOW FAR AWAY CAN MY SMARTWATCH BE FROM MY PHONE AND STILL BE
CONNECTED?
The range of the wireless Bluetooth connection between your phone and your
smartwatch can vary greatly depending on the environment. In general, you
should have at least 10 meters (or 30 feet) of connectivity.
1.7 HOW DO I CONNECT THE SMARTWATCH TO WI-FI?
- Press the middle button or swipe down from the top of your screen.
- Scroll and tap on Settings.
- Tap on Connectivity.
- Tap on Wi-Fi.
- Tap on Add network.
- Scroll to find your network, and tap.
- Power on phone and start Wear OS by Google app.
- Tap Enter on phone to complete password entry.
- Enter password on phone.
If your watch is paired with an Android phone and has Wi-Fi, your watch can
automatically connect to saved Wi-Fi networks when it loses the Bluetooth
connection with your phone. That way, you can get notifications and use voice
search on your watch throughout your home and work even when you leave your
phone in a different room.
1.8 HOW DO I POWER OFF MY SMARTWATCH?
- Press the middle button or swipe down from the top of your screen.
- Scroll and tap on Settings.
- Tap on System.
- Swipe up and tap Power Off.
- Tap the checkmark to confirm.
1.9 WHY CAN’T I PAIR MY SMARTWATCH TO MY PHONE?
Ensure that your smartwatch is powered on and Bluetooth is enabled on your
phone. Launch the Wear OS by Google App and follow the on-screen instructions
for pairing your watch. If it fails to connect, check the Bluetooth menu on
your phone. If you see the smartwatch in the device list, remove it. Launch
the Wear OS by Google App and repeat the pairing process.
1.10 HOW MANY SMARTWATCHES CAN I PAIR WITH THE APP AT ONE TIME?
iOS: Only one watch can be paired with the app at a time.
ANDROID: Multiple watches can be paired with the app simultaneously.
1.11 HOW DO I UNPAIR MY SMARTWATCH FROM MY PHONE?
- Open the Wear OS by Google app and scroll down to Advanced Settings.
- Tap the Forget Watch button at the bottom of the screen to disconnect and reset your device.
- Remove the smartwatch from your phone’s Bluetooth settings.
1.12 HOW DO I UPDATE WEAR OS BY GOOGLE THROUGH THE GOOGLE PLAY STORE?
You can check for and download updates through the Play Store on your
smartwatch.
- Make sure your smartwatch is connected to Wi-Fi or 3G.
- Access the app menu on your smartwatch, and open the Play Store.
- Find and tap Wear OS by Google.
- On the details page, tap Update. If you don’t see Update, Wear OS by Google is up-to-date.
1.13 HOW DO I UNINSTALL THE WEAR OS BY GOOGLE APP?
iOS: On phone, long press the Wear OS by Google App until the home screen
icons shake and a red “X” appears. Click the red “X” on the Wear OS by Google
App to remove it.
ANDROID: The specific steps may vary depending on your phone manufacturer.
Generally, on the phone enter the Settings menu, select Applications or
Application Manager, click on Wear OS by Google and select Uninstall.
1.14 HOW DO I RESET MY SMARTWATCH TO FACTORY SETTINGS?
By resetting your watch to the factory settings, you will erase all data
stored on the smartwatch. This data cannot be restored. Data includes your
active notifications and cards, fitness data, any installed third party apps,
and any data they have stored, system settings, and preferences. The data
stored in your Google Account, however, is not affected. Resetting your watch
will not factory reset your phone or tablet.
To reset to factory settings, follow these steps:
- Press the middle button or swipe down from the top of your screen.
- Scroll and tap on Settings.
- Tap on System.
- Tap on Disconnect & Reset.
- Tap the checkmark to confirm.
- Remove the smartwatch from your phone’s Bluetooth settings.
- After you reset your watch to factory settings, you need to pair your smartwatch with your phone again.
NOTIFICATIONS
2.1 HOW DO NOTIFICATIONS WORK?
Your watch uses the notification settings you have for each app on your phone.
If the alert vibrates or makes a sound for notifications on your phone, your
watch will vibrate. If your app doesn’t vibrate or make a sound for
notifications, your watch won’t vibrate but you’ll still see a card on your
watch.
2.2 WHICH NOTIFICATIONS WILL I RECEIVE?
Most notifications you see on your phone will also show up on your watch.
These include notifications for missed calls, texts, event reminders, and
more. When you get a notification, your watch will only vibrate (i.e. it will
not make any sounds).
2.3 HOW DO I CONTROL WHICH NOTIFICATIONS I CAN RECEIVE ON MY SMARTWATCH?
If you get notifications on your phone that you don’t want to see on your
watch, you can stop specific apps from showing up on your watch. You can edit
your notification preferences in the Wear OS by Google app. Tap Notifications
under the Settings menu on the main screen. In the Notifications menu, you can
toggle off any apps you don’t want to receive notifications for on your watch.
When you listen to music on your phone, you’ll always see the music card with
options to pause and play. You can’t turn this card off.
2.4 HOW DO I USE DO NOT DISTURB MODE?
Do Not Disturb mode removes vibration alerts, but notification cards will
still appear.
- Swipe down from the top of your screen.
- Android: Tap the circle with a strikethrough icon to enable.
- iOS: Tap the half moon icon to enable.
- Tap the icon again to disable Do Not Disturb.
2.5 HOW DO I USE THEATER MODE?
You can use Theater mode to temporarily turn off your watch’s screen. This
prevents any vibrations or visual notifications from coming through.
- Swipe down from the top of your screen.
- Tap the watch icon to enable theater mode.
- Press the middle button to turn screen back on.
2.6 I’M NOT RECEIVING NOTIFICATIONS ON MY SMARTWATCH. HOW DO I FIX THIS?
The Wear OS by Google app must be running on your phone at all times to ensure
a connection with the watch. Closing the app disconnects the watch from your
phone, and prevents notifications from coming through. Make sure the app is
open on your phone any time you are wearing your smartwatch.
- A Connected message will appear in the app.
- If a Disconnected message appears in app, swipe up from your watch face and tap the refresh circle on the Reconnect card.
Make sure your phone’s Bluetooth is on and your smartwatch is synced to your
device.
Check your phone’s software version in the settings to make sure it is
compatible with your smartwatch. If your phone software is out of date, update
to properly sync devices.
Make sure your watch’s software is up-to-date.
- Swipe down from the top of your watch screen.
- Tap Settings, then tap System at the bottom of the menu.
- Tap About, then tap System updates. If your system is not up-to-date, it will prompt you to download the latest software build at this time.
iPhone users: Go to your phone’s settings and tap Notifications. Scroll down to Messages, then scroll down to Options. When you tap Show Previews, either choose Always or When Unlocked. If Never is selected, your iPhone won’t push the messages to a paired device.
SMARTWATCH FEATURES & FUNCTIONS
3.1 HOW DO I CHANGE MY WATCH FACE?
Press and hold the current dial to access the watch face menu. Scroll through
the options and select the watch face you want by tapping it.
3.2 HOW DO I CUSTOMIZE THE WATCH FACE DESIGN?
If your watch face can be customized, you’ll see a gear below the watch face
when scrolling through the list of options. Tap the gear to access
customization settings (press and hold a watch face to alternately access
these settings).
3.3 HOW DO I CHANGE THE DATA POINTS ON MY WATCH FACE?
To change the information featured on your watch face, press and hold to
access the customization settings. Tap the data point you want to change, then
select what information you want to view from the list of options. Press the
middle button to go back to the main watch face after you’ve set the option
you want.
3.4 HOW CAN I SAVE A CUSTOMIZED WATCH FACE DESIGN?
Press and hold the watch face to access customization settings. Scroll to the
bottom and tap Save Look. Your customized watch face is now saved in the brand
app and can be accessed and set in the app menu.
3.5 HOW DO I GET THE LATEST WATCH FACES?
Make sure you’re connected to Wi-fi in the Connectivity menu of your watch’s
Settings.
- Press the middle button, then open the Play Store.
- Scroll down and select My Apps from the menu.
- Make sure the brand app is up-to-date. You will have all available watch faces once the latest version is downloaded.
3.6 HOW DO I CHANGE THE ORDER OF THE APPS IN THE MENU ON MY SMARTWATCH?
To adjust the order in your app menu, press and hold the app icon to move your
favorites to the top. Recently opened watch apps automatically move to the top
of the menu.
3.7 HOW DO I TAKE CALLS ON MY WATCH?
TITAN – During initial setup, you should receive a prompt to set up your
watch to make and receive calls. If you don’t see this prompt, check the
notification drawer for Phone Setup notification to start the setup. You can
also go to the Phone app on your watch, and it should launch the prompt for
phone setup. Follow the instructions to enable phone functionality. If you
still don’t see the prompt, you can initiate setup by opening Settings in the
Phone app on your watch, tapping Troubleshooting, and following the steps
there.
Once you finish setup, you can reject or receive incoming calls or place a
call, directly from the watch. Please note, using your watch for calls can
consume battery at a faster rate.
3.8 WHY WON’T MY WATCH LET ME ANSWER A CALL?
TITAN – It may be due to battery optimization. If your watch is in
Extended or Time Only Mode, answering is disabled. If you want to save battery
without losing access to calls, try creating your own experience in Custom
Mode.
It could also be an issue with Bluetooth connectivity. Make sure your phone is
close by and Bluetooth is connected. See the troubleshooting steps in “Why
aren’t calls showing up on my watch?”
3.9 WHY AREN’T CALLS SHOWING UP ON MY WATCH?
TITAN – Make sure you’ve been through onboarding in the Phone Setup watch
app. If you’ve gone through setup and still aren’t receiving calls, try
turning your Bluetooth off and on again to reestablish connection.
Android users – Go to main watch Settings > Connectivity > Bluetooth, and
check if ‘Play phone voice call on watch’ is turned on. This should be visible
in the “Phone” app under Answer Preferences where you can select to “Accept on
watch, answer on watch”.
iPhone users – Check the device list in your phone’s Bluetooth settings. Your
watch should be listed twice (one connection is for the Wear OS Bluetooth LE
connection and the other is for the watch’s “Phone” app headset connection).
- If your watch is listed twice but one is disconnected, tap the disconnected listing to reconnect.
- If both are disconnected, first reconnect your watch with your phone by ensuring the Wear OS app is open on your phone and tap the reconnect notification on your watch.
- If your watch is only listed once, try going through setup again by going to Settings in Phone app, Troubleshooting, and following the steps there.
3.10 WHY ISN’T CALLER ID WORKING ON MY WATCH, EVEN WHEN I HAVE THE NUMBER
SAVED IN MY PHONE?
You need to allow permission for your watch to receive information from your
phone. Android users (in general, these settings may be moved around or named
differently depending on the manufacturer of your Android phone):
- Settings → Privacy → Permission Manager, tap on both “Phone” and “Contacts” to make sure the Wear OS app has permission for both.
- Older phones may list “Calls” or “Telephone”, make sure Wear OS has permissions for both of these as well.
- It may be located under Wear OS Permissions in the Apps & notifications section of Settings
- It may be located under Settings → Connected devices → Bluetooth, tap the settings icon next to your watch, and make sure to allow “Phone Calls” and “Contacts Sharing”.
iPhone users:
- Settings → Wear OS by Google app → make sure Bluetooth and Contacts are given access (at all times).
- There is a chance these options might not appear if you denied access during setup. You may have to factory reset your watch and repair to get iOS to ask for the permissions again.
3.11 HOW DO I TAKE A HEART RATE MEASUREMENT?
FALCON/RAVEN/QUAIL/TITAN – Wear the smartwatch above your wrist bone with the
watch still and flat against your skin.
Assign Heart Rate to one of your watch face’s data points from the brand watch
app options. Your BPM reading will automatically update every twenty minutes
after the first reading, or you can prompt a reading at any time by tapping
the icon. You will see dashes on your screen after tapping the heart rate
icon; be patient. It can take 10-15 seconds to capture a reading. If the
sensors have trouble capturing your heart rate, the smartwatch will walk you
back through wear recommendations.
Take a manual reading at any time in the Google Fit watch app by tapping the
heart button. Manual readings taken in Fit will appear here with time stamps.
Your heart rate will automatically track during workout sessions. The stats
will appear with the rest of your data in the Workout History section of the
Google Fit watch app.
3.12 MY HEART RATE IS NOT PROPERLY TRACKING. HOW CAN I FIX THIS?
FALCON/RAVEN/QUAIL/TITAN –
- Make sure you are wearing your smartwatch higher and tighter on the arm with the sensors flat against your skin above the wrist bone.
- Temperature, sweat, irregular movement, and tattoos can cause interference. Keep the smartwatch as still as possible and remove any condensation between device and skin.
- If you have tattoos on your wrist, the sensors may not be able to get a reading. Wear your watch on the other hand if the skin is clear.
- If you have poor circulation or are cold, warm up first before starting your exercise to help improve heart rate readings.
3.13 HOW DO I TURN OFF GPS ON MY SMARTWATCH?
FALCON/RAVEN/QUAIL/TITAN – To turn off location and GPS tracking for your
watch and phone, open Settings in your watch, then tap Connectivity. Scroll to
Location, and toggle off.
3.14 IS MY SMARTWATCH WATER RESISTANT?
FALCON/RAVEN/QUAIL/TITAN – Yes, your smartwatch is Swimproof. In addition to
being water resistant up to 30M, this device passes a 10,000-stroke swim test
and can be worn while swimming in shallow water or showering. Microphone and
touchscreen may not work properly while the watch is in water or not
completely dry.
3.15 HOW DO I TRACK SWIM WORKOUTS?
FALCON/RAVEN/QUAIL/TITAN – To capture lap exercises on your smartwatch, you
will need to download a third party swim tracking watch app from the Google
Play Store.
- Make sure you are connected to Wi-Fi.
- Press the middle button to enter app menu.
- Tap Google Play Store.
- Search for Swim Tracking.
- Download one of the options.
- Open the app and start a workout to track your laps.
3.16 WHY DOES MY SMARTWATCH ACT SPORADICALLY IN WATER?
FALCON/RAVEN/QUAIL/TITAN – The touchscreen often processes water contact as
user touches, and keeping the screen at full functionality while in water can
trigger multiple unprompted actions.
Putting the screen in Theater Mode during water activities prevents unprompted
actions and loss of battery life from false interactions.
– Swipe down from the top of your screen.
– Tap the watch icon to enable theater mode.
– Press the middle button to turn screen back on.
3b.17 WHY IS MY TOUCHSCREEN NOT RESPONDING TO TAPS IN WATER?
When a majority or the entirety of your smartwatch is wet, the screen can have
trouble picking up specific promptings. Wipe off the screen, either with a
towel or with your forearm if still immersed, and try again.
3.18 HOW DO I LISTEN TO AND STORE MUSIC ON MY SMARTWATCH?
To store music on your smartwatch, you must have a paid music subscription.
Download the watch app for your preferred music service and log into a paid
account. Follow the instructions in your chosen music app to download music
directly to the smartwatch. Once downloaded, you can connect Bluetooth
headphones to listen phone free at any time.
3.19 HOW DO I USE BLUETOOTH HEADPHONES WITH MY SMARTWATCH?
From the watch face, swipe down from the top of the screen. Tap the gear icon
to access Settings. Tap Connectivity to access Bluetooth settings. Once in
Bluetooth menu, select the headphones you want to pair with from the list.
3.20 CAN MY SMARTWATCH TRACK MY SLEEP?
Sleep tracking is only available via third-party sleep tracking apps. Access
and download third-party sleep tracking apps by visiting Google Play.
3.21 DOES MY SMARTWATCH HAVE A MICROPHONE AND/OR SPEAKER?
FALCON/RAVEN/QUAIL- Your smartwatch does not have a speaker, but it is
equipped with a microphone. This means that you can ask questions or make
commands into the microphone and your watch will provide read outs of
responses, but cannot audibly answer your requests.
TITAN- Your smartwatch has both a microphone and speaker.
3.22 HOW DO I TURN THE SOUND OFF ON MY SMARTWATCH?
TITAN- To disable sound alerts, swipe down and tap the speaker icon. When it’s
no longer highlighted, your watch will only vibrate.
3.23 HOW DO I ENABLE MY SMARTWATCH SCREEN TO BE ALWAYS ON?
Swipe down from the top of your watch screen, tap the gear icon to access
Settings, then tap Display. Toggle on Always on screen. By default, this is
automatically off to conserve battery life.
3.24 ARE THE WATCH STRAPS INTERCHANGEABLE?
Yes, your smartwatch has interchangeable straps.
GOOGLE FEATURES
4.1 WHY DO I NEED TO LOG INTO A GOOGLE ACCOUNT TO FULLY ACCESS ALL THE
FEATURES ON MY SMARTWATCH?
Logging into a Google account in the Wear OS by Google app unlocks full
functionality for the best experience. This enables the following features on
your smartwatch:
- Google Assistant access
- Enriched Google Fit experience
- Google Play Store access
- Syncs with Google Calendar
- Syncs with Gmail
4.2 HOW DO I DOWNLOAD APPS ON MY SMARTWATCH?
The Google Play Store lets you download watch apps and watch faces to your
smartwatch to expand and personalize your features to your lifestyle. You can
search for apps and faces or check out top downloads and suggestions. Users
must be paired to a G-mail account to download from the Google Play Store.
- Make sure you are connected to Wi-Fi.
- Open the watch app menu and launch Play Store.
- Search for your favorite apps by voice or type, and follow the on-screen instructions to download.
4.3 HOW DO I SET UP AND USE GOOGLE ASSISTANT?
Press and hold the middle button on your smartwatch. Follow the prompts to set
up Google Assistant. Once you’ve enabled Assistant, press and hold the middle
button to ask questions or make commands at any time.
You can also access the proactive Google Assistant by swiping left to right on
your watch face. This feed uses your Google account to provide you with smart
suggestions throughout the day. You can see information such as your commute
time, weather, and travel plans. Google Assistant will become more helpful
over time as it gets to know you.
4.4 HOW DO I SET UP “OK GOOGLE” VOICE ACTIVATION FOR GOOGLE ASSISTANT?
To turn on voice activation, press and hold the middle button, then swipe up
from the ask screen and scroll past the suggestions to access Settings. Toggle
on “Ok Google” detection for hands-free Assistant on the wrist.
4.5 HOW DO I SET UP AND USE GOOGLE PAY?
Google Pay on Wear OS by Google is available in select markets.
Set up a Google Pay account to complete transactions right from the wrist. If
you add a card to you watch, you won’t need your phone to pay.
- On your watch, open the Google Pay app.
- Tap Get started.
- Set a screen lock pin.
- This pin will be used with your smartwatch and Google Pay account. Your watch can only be used to pay while unlocked and on your wrist.
- Tap “Add card” to add a payment method.
- Follow the instructions to finish setup on your phone.
Note: At this time, you can’t add a discount, loyalty, or rewards card to
Google Pay on your watch.
Make a payment in a store
- Open Google Pay.
- Hold your watch over the contactless payment terminal until you hear a sound or feel vibration from your watch.
- If asked, choose “Credit” regardless of your type of card.
- For debit card transactions, you may have to enter a PIN. Use the PIN you set up with your bank.
4.6 WHY DOES MY SMARTWATCH MAKE ME ENTER A PIN?
Your smartwatch can identify when you remove the watch from your wrist, and
asks for your PIN to re-access watch information and functionality. This is a
security measure to prevent strangers from accessing your personal data if the
watch has been recently removed from your wrist or stolen.
4.7 HOW DO I SET UP AND USE GOOGLE FIT?
Google Fit will track your daily steps with or without a Google account. If
logged in with a Gmail, Google Fit can track specific workouts, take heart
rate readings, map exercise routes, track calories burned, and help you define
and meet your fitness goals.
4.8 WHAT ARE MY MOVE MINUTES AND HEART POINTS BASED ON?
Move Minutes tracks all of your activity, no matter what gets you moving. Your
watch’s accelerometer will continue to show your step count, but now it will
also calculate the collective number of minutes you spend in motion during the
day. Heart Points gives you credit for activities that get your heart pumping
harder. Your watch’s accelerometer can also identify the difference between
light and intense activity. Google Fit will award a Heart Point for each Move
Minute that your watch identifies as moderately intense activity, and 2 points
for highly intense activity. It is not based on heart rate readings.
4.9 HOW DO I MANUALLY LOG EXERCISE USING GOOGLE FIT WORKOUT?
Open the Fit Workout watch app from the menu, or tap the Running icon at the
bottom of the screen in the Fit watch app. Select the workout type you want to
track, then tap Start. Tap pause to take a break or end the workout. Your
exercise history is available in the Fit watch app.
When exercising, make sure you wear your smartwatch higher and tighter above
the wrist bone with the caseback flat against the skin to better capture heart
rate readings. We recommend wearing a silicon strap for workout sessions.
Loosen the device for all other uses as prolonged rubbing and pressure can
irritate the skin.
4.10 HOW DO I EDIT MY DAILY STEP GOAL AND OTHER GOOGLE FIT SETTINGS?
The step goal is automatically set to 10,000 daily, but users can edit this at
any time. Open the Fit watch app from the menu, then scroll down to settings.
You can edit your goals and other Fit information here.
4.11 WHAT STATS ARE INCLUDED IN EXERCISE HISTORIES?
Logged exercises track distance, heart rate (FALCON/RAVEN/QUAIL/TITAN),
calories burned, and time/date. Your workout history is available by date and
type in the Fit watch app.
4.12 CAN I SEND MY ACTIVITY DATA TO OTHER APPS?
No, you can only view your activity data.
4.13 HOW DO I USE GOOGLE PLAY MUSIC ON MY SMARTWATCH?
- Open the Google Play Store on your smartwatch, then search for Google Play Music. Download the Play Music watch app. You must have a paid subscription to download music directly to your smartwatch.
- Connect your smartwatch to Wi-Fi in the Connectivity section of Settings. Open Play Music, then make sure the Google account synced to your smartwatch is tied to a paid subscription. Tap the download icon next to songs, playlists, and albums you want to save to your smartwatch.
- When the music is downloaded, you’ll see a check mark next to it. To delete a download, tap the check mark.
- Connect to Bluetooth headphones in the Connectivity section of Settings, then play any of your downloaded music to enjoy songs phone free.
BATTERY
5.1 HOW LONG WILL MY SMARTWATCH BATTERY LAST?
Your battery will last up to 24 hours, depending on usage.
5.2 HOW DO I CHARGE MY SMARTWATCH?
Please use the charger that was included in the smartwatch packaging. Do not
use a USB hub, USB splitter, USB y-cable, battery pack or other peripheral
device to charge. Place the charger on a flat surface in a well ventilated
area that is not in direct sunlight.
Place your smartwatch directly on the charger. The magnetic charger has two
pins that align with circular grooves in the caseback. Make sure your watch is
charging by looking for a lightning bolt at the top of the watch face, or by
swiping down to see a lightning bolt next to your battery percentage.
Even small amounts of sweat or moisture can cause corrosion of the electrical
contacts when connected to a charger. Corrosion can prevent charging and data
transfer. To prevent damage to your device:
- Wipe the device using a damp cloth.
- Wipe it dry.
- Allow the device to dry completely before charging.
5.3 HOW LONG DOES IT TAKE TO CHARGE MY BATTERY?
Your smartwatch’s battery can charge to at least 80% in one hour.
5.4 HOW CAN I TELL WHEN MY SMARTWATCH IS CHARGING?
A lightning bolt will be visible on the watch screen. You can also swipe down
to see a lightning bolt next to your battery percentage. Additionally, a
circle indicator will appear on the screen show the percentage of charge.
5.5 I’VE PLACED THE SMARTWATCH ONTO THE CHARGER. WHY DO I NOT SEE THE
CHARGING INDICATOR ON THE DISPLAY?
If the charging indicator (lightning bolt) is not visible, the charger does
not detect the watch.
Try the following tips:
- Reseat the watch on the charger.
- Make sure the charger pins align with the caseback grooves.
- Verify watch is seated snugly on charger with no gap.
- Verify nothing is between charger and device, i.e. no dust, tape, etc.
- Make sure the charger is getting power.
- Try changing the charger power source, i.e. move to wall outlet from laptop.
Sometimes if the device gets too hot while charging, it will go into a thermal
shutdown mode until it cools off and then, will continue charging once it is
safe again. Try removing the device from the charger, wait for it to cool
down, and place it on the charger again.
If your watch won’t turn on, it may be because its battery has been dead for
an extended period. Allow your watch to charge for up to 15 minutes, it will
turn on automatically once it has enough power.
5.6 WHAT ARE SMART BATTERY MODES?
Smart Battery Modes help you conserve battery life based on your daily needs.
You can use Daily to get the most out of your watch before putting it on the
charger at night, Extended for multi-day use, and Time Only for when your
battery is super low or you want to wear your watch without charging for
weeks. If you want to create your own ideal battery mode, Custom Mode allows
you to easily adjust settings all in one place.
5.7 WHY DID MY WATCH STOP WORKING AND ONLY SHOW THE TIME?
When your battery is running super low, your watch automatically switches to
Time Only Mode to keep going as long as possible before you get back to the
charger. Once you charge, your watch will restart. If you activate Time Only
Mode when you have a larger battery percentage, press and hold the watch
button to exit.
5.8 HOW DO I CONSERVE BATTERY LIFE?
To maximize the battery life of your watch, try the following tips:
CHANGE TO A BATTERY OPTIMIZED WATCH FACE: Some watch faces, especially those
with animations or interactive abilities and brighter colors, use up more
battery life than others.
ADJUST SCREEN BRIGHTNESS: The brighter your watch screen, the more battery
your watch will use. Turn down your watch screen brightness to save more
battery power. Swipe down, tap the gear icon to access Settings, then tap
Display to adjust brightness.
TURN OFF NOTIFICATIONS YOU DON’T WANT: Turning off notifications can save your
battery. Edit which alerts you receive in the Notifications section of the
Wear OS by Google app.
TURN ON THEATER MODE: Turn off the display and notifications by turning
Theater mode on temporarily. Swipe down from the top of your screen, then tap
the watch icon to enable Theater Mode. Turn your screen back on by pressing
the middle button.
AIRPLANE MODE: If your only interest is the time and functions that don’t
require connectivity for updates, airplane mode lets you keep seeing what you
care about most without draining your battery on other features. Swipe down,
then tap the airplane.
5.9 HOW FAST DOES MY WATCH CHARGE?
For watches with charging pucks that have 2-pins (the charging puck is what
came with a USB cord and attaches to the back of your watch), most USB wall
adapters with a minimum rating of 5V 500mA will typically charge your watch
from 0-80% in about 1 hour.
For watches with charging pucks that have 4-pins (the charging puck is what
came with a USB cord and attaches to the back of your watch), most USB wall
adapters with a minimum rating of 5V 1A will typically charge your watch from
0-80% in about 30 minutes.
For fastest charging speeds, only the 4pin charging cable and puck that came
with your watch should be used. 3rd party charging cables cannot be guaranteed
to provide fast charging.
5.10 MY WATCH IS TAKING LONGER THAN IT SHOULD TO CHARGE FROM 0% TO 80%.
Several factors can cause your watch to take longer to charge than the
advertised typical times.
System updates during the first few days.
Environment / temperature. Using in high ambient temperatures can force your
watch to stop charging.
Using a bad USB charger. We suggest using a UL approved wall adapter with a 5V
1A rating (minimum) to ensure the best performance. Not all USB adapters are
rated for 1A and while 500mA charges can be used, your watch may charge slower
so we recommend to check the rating and try another USB wall adapter if
necessary.
Using a non-Fossil charging cable and puck. Please make sure the charging
cable and puck that came with your watch is used. 3rd party charging cables
cannot be guaranteed to provide fast charging.
My watch is not charging when attached to the charger.
Make sure that the watch charging/data rings on the bottom of the watch are
clean and free of contaminants.
Check the four silver pins on the charger that connect to the watch. Make sure
they are not bent, broken or damaged in some other way.
If available, try using another charger (wall wart, computer port, etc)
connected to the cable.
5.11 CAN I USE DIFFERENT GENERATION CHARGERS ON MY WATCH?
For WearOS watches with charging rings on the watch case-back, any of the
charging cables with the circular charging pucks (2 or 4 pins) can be used to
charge the watch but performance may vary.
To note, the charging rings on our WearOS watch case-backs consist of either 2
concentric rings or 2 concentric rings that are split, creating 4 separate
electric contacts. The WearOS watches with split rings, 4-pin case-backs, can
charge at the higher and faster charge rates when paired with a 4-pin charging
puck. All WearOS watches with charging rings will always charge at the slower
rate when using the 2pin charging pucks. Watches with 2 concentric rings on
the case back (not split) will also charge at the slower rate even when paired
with a 4-pin charging puck. Which charger (wall adapter) is compatible with my
watch?
Any laptop USB port or UL approved USB wall adapter will charge your watch
5.12 AS A DEVELOPER, CAN I ACCESS YOUR WEAROS WATCHES VIA USB?
If you have one of our WearOS watches with the split rings (4-pin) case-backs
and a 4-pin charging puck, you can connect this to your computer using
developer tools and get developer access to the system so you can side-load
and test your apps. For best data connectivity, make sure that the cable wire
is aligned with the crown button. This position provides a more reliable data
connection for HS-USB data. Also make sure that the watch charging/data rings
on the bottom of the watch are clean and free of contaminants. If you have
connection issues, try disconnecting and reconnecting the charger to the watch
with the cable aligned with the crown button.
SYNCING & TROUBLESHOOTING
6.1 MY BATTERY WON’T CHARGE PAST A CERTAIN PERCENTAGE. HOW CAN I FIX
THIS?
Let the smartwatch run out of battery completely. Charge your smartwatch until
the screen indicates charging is complete. After the watch is at 100% battery,
press and hold the power button until the device restarts.
6.2 HOW DO I MAKE SURE MY SMARTWATCH’S SOFTWARE IS UP TO DATE?
Launch Settings on your smartwatch, then open System. Tap About, then tap
System updates. If your OS is on the most recent version, the screen will say
System is up to date. If not, it will pull the latest version for you to
initiate the update.
6.3 MY SMARTWATCH’S UPDATE DOWNLOAD FAILED OR IS TAKING TOO LONG.
HOW CAN I FIX THIS?
- Confirm watch is directly connected to a strong Wi-Fi network. You can add a network in the Connectivity section of Settings.
- Turn off Bluetooth after connecting to Wi-Fi to prevent interference.
- Make sure your watch is charged to at least 50%.
- Restart your watch.
- Restart your phone.
6.4 MY SMARTWATCH KEEPS DISCONNECTING WHEN IN BLUETOOTH RANGE OF MY PHONE. HOW CAN I FIX THIS?
- Make sure the phone is on.
- Make sure there is a data or wifi connection on the phone.
- Make sure the phone is not on airplane mode.
- Make sure Bluetooth is turned on.
- Make sure the app is open and the device shows as “Connected” in the app.
- Open the app and tap on the device to reconnect if it shows “Disconnected.”
- If user has an iPhone, make sure the Wear OS by Google app is running in the background.
- Make sure the phone has at least 70% charge.
- Make sure the watch has at least 70% charge.
- Make sure the watch is up to date.
- Make sure the phone is running the most recent operating system in your phone’s settings.
6.5 HOW DO I FACTORY RESET MY DEVICE?
If you continuously encounter issues that aren’t solved by other
troubleshooting methods, you may need to disconnect and reset your watch.
Because a factory reset removes all previous settings and accounts, you will
need to set up your watch again after resetting.
- Swipe down from the top of your screen.
- Tap Settings, then scroll down and tap System.
- Tap Disconnect & reset, then tap the checkmark to confirm.
- While the smartwatch resets, go into your phone’s Bluetooth settings and remove the device from your list.
6.6 HOW DO I RE-PAIR THE SAME SMARTWATCH WITH THE APP?
Once you’ve reset your device and removed it from your phone’s Bluetooth
settings, you can re-pair it in the Wear OS by Google app. Open the top left
menu and tap Connect a watch. This will take you back through the pairing and
setup process.
6.7 I FORGOT THE PASSCODE I SET TO MY SMARTWATCH AND AM LOCKED OUT.
HOW DO I FIX THIS?
To regain access to your smartwatch, you will need to prompt a Factory Reset.
Follow these steps:
- Enter an invalid passcode 3 times in a row. Wait 15 seconds.
- Enter an invalid passcode again, another 3 times in a row. Wait 15 seconds.
- Enter an invalid passcode for the last time, another 3 times in a row. Wait 15 seconds.
- The watch will produce a pop-up card prompting a Factory Reset. Tap on the check mark, or Done, button. language
- Once Factory Reset is complete, you will need to re-pair your smartwatch to your phone.
- Remove the device name from Bluetooth cache before pairing in app.
ACCOUNT & DEVICE SETTINGS
7.1 HOW CAN I ACCESS THE SETTINGS MENU?
Open the Wear OS by Google app. Notifications, Calendar, and Advanced Settings
can all be accessed and edited from the home screen. To access your watch
settings, swipe from top to bottom on your watch face and tap the gear icon.
7.2 HOW CAN I EDIT MY NAME?
Your name is based on your Google account settings. Change your name within
your Google account on your phone or computer.
7.3 HOW CAN I CHANGE MY PASSWORD?
Your password is based on your Google account settings. Change your password
within your Google account on your phone or computer.
7.4 HOW CAN I CHANGE THE LANGUAGE OF THE WEAR OS BY GOOGLE APP?
The language of the app is determined by the language set on your phone.
Change the language settings on your smartphone to affect language on your
smartwatch.
7.5 HOW IS MY PERSONAL DATA BEING USED?
To learn more about how your data is being used, follow these steps:
– Open the Wear OS by Google app, then open the menu in the top left corner.
– iOS: Tap Privacy Policy to learn more about data usage.
– Android: Tap About, then tap Privacy Policy.
SMART BATTERY MODES
8.1 HOW LONG DOES EACH BATTERY MODE LAST?
● On average, Daily Mode lasts between charges from morning to morning. Daily
Mode will continue to be targeted for enabling the most features and daily
charging.
● When using Extended Mode from a full charge, battery can last up to 2 days
and 2 nights. Extended Mode will continue to be optimized for enabling the
must-have features and the longest battery life for a “still smart” Wear OS
watch.
● When using Time Only Mode from a full charge, battery can last 3+ weeks, but
the primary intention of this mode is to keep your watch from dying before you
reach the charger. When the battery is extra low, it switches to Time Only
Mode so your watch can continue to function as a basic time teller for a bit
longer.
8.2 WHY IS MY BATTERY DRAINING FASTER THAN PREDICTED?
Battery life for each of our Smart Battery Modes will vary based on multiple
factors, from how often the watch is woken up and interacted with and how many
apps or tiles are launched or running in the background to whether the watch
is set up to take calls using the watch speaker and microphone. Performance
even varies greatly depending on which watch face is used as well as which
complications are used within a watch face. It’s worth noting that during the
first few days of use, there are various updates going on in the background
and users generally use the watches significantly more to play with different
watch faces, Tiles and apps. After the first few days, more average use
settles in and battery life becomes more consistent.
8.3 WHY IS MY BATTERY MODE NO LONGER SELECTED IN THE APP?
Making settings updates in the Wear OS menus outside of Smart Battery Modes
deselects your current mode due to manual changes. You will need to select
your mode of choice again in order to reset.
8.4 WHY ARE MY BATTERY MODES AND SETTINGS ARE CHANGING WITHOUT MY INPUT?
Bluetooth schedule- Sometimes in Extended Mode the underlying Wear OS System
Software unintentionally turns on Bluetooth during scheduled off times. This
impacts the overall battery savings possible when using Extended Mode and may
also result in users being switched into Custom Mode if the Smart Battery
Modes app is launched when Bluetooth is scheduled to be off but has been
turned on by the system.
Settings change after charging- After auto-switching to Extended Mode, the
system does not return to the previous settings. You can manually switch back
to Daily Mode if you haven’t changed any settings.
USING SPEAKER
9.1 WHY WON’T MY WATCH TAKE CALLS, EVEN THOUGH I ENABLED IT TO?
In addition to enabling call audio on watch, Huawei users also need to enable
it on their phone: Settings -> Accessibility -> Voice Control -> Turn ON
toggle “broadcast incoming calls”.
9.2 WHY ISN’T GOOGLE ASSISTANT WORKING WITH MY SPEAKER?
Some users are reporting that even when they turn ON the speaker, they still
do not hear the sound of Google’s voice assistant through the speaker.
- Double check that the Assistant voice output is turned on by going to the Assistant screen (swipe to the left screen from the watch dial/home screen), scroll down to the bottom of the Assistant screen and tap on the settings icon. In Assistant settings, make sure “Speech output” is turned ON. Finally, make sure the volume is up and the voice of the Google Assistant should play through the speaker.
- If Assistant fails to show your speech converted to text or is super slow in doing this, it may be caused by a slow or poor connection. Check your Bluetooth and WiFi connections and try again.
- If you are using an iPhone, the Bluetooth connection used is a low-power BLE connection that may take 3 to 5 seconds to transmit all the data back and forth to complete your speech to text. If you want to speed things up, check to make sure WiFi is connected by swiping down to look at the Quick Settings Shade and see if the WiFi symbol is there. If not, go into the WiFi settings page and tap on an available network, make sure you’re signed in, then try Assistant again.
WHAT IS THE WARRANTY ON MY SMARTWATCH?
Your smartwatch is warranted for a period of one (1) years from the original
date of purchase under the terms and conditions of the warranty. Except that
if you reside and purchased this product in the European Economic Area (EEA),
the United Kingdom (UK), or Switzerland (CH) the warranty period is two
years.that this product and accessories included in the packaging with the
product (the “Product”) are free from defects in material and workmanship
under normal use for the period commencing upon the date of purchase. A
printed copy of the receipt is required for warranty repairs.
The covered components will be repaired for free or the watch will be replaced
if it proves to be defective in material or workmanship under normal use. To
send your watch in for repairs, please click here. In case of replacement, we
cannot guarantee that you will receive the same model watch. If your model is
not available, a watch of equal value and similar style will be provided.
This warranty does not cover:
- Any defect in materials and workmanship of battery, case, screen/crystal, strap or bracelet; including plating on the case and/or bracelet.
- Damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging.
- Water damage if care instructions for the product’s water resistance levels (as marked on the product) were not followed.
- Products that are not purchased from an authorized retailer.
This warranty is void if the watch has been damaged by accident, negligence of
persons other than authorized sales or service agents, unauthorized service,
or other factors not due to defects in materials and workmanship. This
warranty is void if the serial number or product date codes or other tracking
marks have been removed, altered or obliterated.
The above reflects a summary of the terms of the manufacturer’s warranty.
Please refer to your warranty booklet for the full details.
Google, Wear OS by Google, Google Play, Google Fit, Google Pay, Google
Assistant, Google Calendar, Gmail, Android and Android Go Edition are
trademarks of Google LLC.
App Store is a trademark of Apple, Inc.
Bluetooth is a trademark of Bluetooth SIG, Inc.
GEN 6 ALEXA FAQS
11.1 WHAT IS REQUIRED FOR ALEXA TO WORK ON MY WEAROS WATCH?
- A supported watch in a supported country
- Only applies to products preloaded with Amazon Alexa for Smart Watches
- An updated list of Alexa supported countries can be found on Amazon’s website.
- An Android phone
- Phones running the latest version of Android™ (excluding Go edition and phones without Google Play Store). Supported features may vary between platforms and countries with compatibility subject to change.
- A Bluetooth connection to your phone (during setup and usage)
- For Alexa on your watch to work (i.e. respond to questions), your phone needs to be connected via Bluetooth as Alexa on your watch communicates with the Alexa app on your phone to process the questions.
11.2 HOW DO I SET UP ALEXA ON MY WEAROS WATCH?
The Amazon Alexa for Smart Watches app on our WearOS watches is developed by
Amazon and setting it up requires you to follow their instructions.
- Open the Amazon Alexa for Smart Watches app on your watch to get started. For further setup help, refer to Amazon’s support site.
- If the Amazon Alexa for Smart Watches app on your watch says “coming soon” when you open it, update the app by going into the Google Play Store app on your watch and to the My Apps page, find the Alexa app and tap to update.
- If you do not see the Alexa app on your watch or when you search for it in the Google Play Store, that means it is not currently supported on your watch or in your country.
11.3 HOW DO I USE ALEXA ON MY WEAROS WATCH?
After you set up Alexa on your WearOS watch, there are three main ways to
access Alexa.
- Open the Alexa App
- Press the crown pusher button to launch the app picker and locate the Alexa for Smart Watches app.
- Swipe to the Alexa Tile
- Swipe right from the watchface through the tiles. You may need to add the Alexa tile to your list. To add or reconfigure tiles, press and hold any tile.
- Configure a pusher to launch Alexa
- Set the Alexa app to launch at the press of your top or bottom pusher. Configure this by going to watch Settings > Personalization > Customize Hardware Buttons
11.4 WHAT CAN I ASK ALEXA ON MY WATCH?
Only applies to products preloaded with Alexa
You can ask Alexa just about anything and see the response right on your
watch.
- Get weather updates and multi-day forecasts
- “Alexa, what’s the weather?”
- Shop on Amazon
- “Alexa, order popcorn.”
- Set reminders and alarms
- “Alexa, remind me to call Margo at 3pm.”
- Control your smart home
- “Alexa, turn on the lights.”
- Review or Add items to your shopping list
- “Alexa, add milk to my shopping list”
- Check a live sports score
- “Alexa, what’s the score of the super bowl”
- Tell a joke
- “Alexa, tell me a joke”
- Ask just about any random question
- “Alexa, what’s the population of New York City”
11.5 WILL ALEXA IMPACT THE GOOGLE ASSISTANT EXPERIENCE ON MY WEAROS
WATCH?
No. The Alexa app on our WearOS watches does not affect the Google Assistant
app or experience. Google Assistant will continue to work and provide the
functionality Google offers. You are also not required to use Alexa or set it
up.
11.6 WHY ISN’T ALEXA WORKING WITH THE SPEAKER ON MY WEAROS WATCH?
At this time, Alexa responses are shown on the screen only.
SPO2
Only applies to products with Blood Oxygen Tracking
12.1 WHAT IS BLOOD OXYGEN (SPO2) TRACKING ON MY WATCH?
- Blood oxygen saturation level, also indicated as SpO2, is a measure of the percentage of oxygen carried by your blood. A normal SpO2 level ranges from 95% to 100%. However, this may change, depending on different factors, such as current health conditions, altitude, or exercising. Maintaining a normal blood oxygen level is necessary since, in some cases, blood oxygen levels can be indicative of health problems.
- You can keep track of your estimated blood oxygen levels in Wellness app on your watch, either by initiating a new reading or by allowing background readings.
- SpO2 measurements on your watch are not for medical use. Thus, please consult your doctor if you have any health concerns.
12.2 HOW DOES MY WATCH MEASURE MY BLOOD OXYGEN (SPO2) LEVELS?
- Your watch tracks your blood oxygen levels by measuring the reflection of red, green, and infrared light signals coming from the back of your watch.
12.3 HOW DO I SET UP BLOOD OXYGEN (SPO2) TRACKING ON MY WATCH?
- To set up Blood Oxygen (SpO2) Tracking on your watch:
- Open Wellness app on watch
- Enable Blood Oxygen Tracking
- Make sure all the required permissions are granted
- To enable background readings, please enable both Sleep Tracking & Blood Oxygen Tracking in Wellness app. Your watch will automatically track your SpO2 during sleep.
12.4 HOW DO I USE BLOOD OXYGEN (SPO2) TRACKING ON MY WATCH?
You can track your blood oxygen levels with your watch in one of the following
ways:
Take a new reading:
- Open Wellness app on your watch
- Select Blood Oxygen
- Tap “New Reading”
- Stay still until the reading completes
Allow background readings:
- Make sure that you enable both Sleep Tracking & Blood Oxygen Tracking in Wellness app
- Wear the watch to sleep for background SpO2 reading
12.5 WHAT ARE THE TIPS TO EFFECTIVELY MEASURE MY BLOOD OXYGEN (SPO2) LEVEL?
- Wear your watch slightly higher up your arm and avoid pressing your watch against your wrist bone.
- Make sure your watch fits comfortably on your wrist. Wearing your watch too tight constricts the blood circulation while wearing it too loose may let other light in, which affects the measurement.
- Place your hand on a flat surface with your fingers resting open. The back of your watch should be in contact with your skin.
- Stay still and avoid interacting with the watch during the measurement.
- Avoid direct bright light on the watch while reading. This may interfere with the photodiode which measures the reflection of light signals and produce inaccurate results.
- If your hands and arms are cold, try warming them up first.
- Tattoos may affect the measurement and the accuracy of the final results.
- Your blood oxygen level can also be influenced by different factors, such as current health conditions, altitude, breathing rate or exercising.
12.6 HOW DO I VIEW MY BLOOD OXYGEN LEVELS?
To view your Blood oxygen levels;
- Open Wellness app on your watch
- Select Blood Oxygen
- Your most recent Blood oxygen level is displayed on the screen. To view past data, please scroll up to access the history.
12.7 DOES ENABLING BLOOD OXYGEN (SPO2) TRACKING ON MY WATCH IMPACT THE BATTERY?
- Yes. However, the power consumption won’t considerably affect your normal usage.
CHRM
13.1 WHAT IS THE HEART RATE FEATURE WITHIN THE WELLNESS APP?
- The Heart Rate feature is a simple heart rate monitoring app that displays your real time continuous heart rate data in terms of average beats per minute (BPM). While you have this app running, the watch will continuously measure your heart rate (green LEDs flashing continuously on the watch caseback) and you will see HR BPM measurements updated every 1 second if your heart rate changes.
13.2 HOW DO I TAKE A HEART RATE MEASUREMENT?
- Wear the smartwatch above your wrist bone with the watch still and flat against your skin.
- Aside from the Heart Rate feature in the Wellness app, you can also take a heart rate measurement several other ways:
- Assign Heart Rate to one of your watch face’s complications, or data points, from the watch face app options. Your BPM reading will automatically update throughout the day after the first reading, or you can prompt a reading at any time by tapping the icon. You will see dashes on your screen after tapping the heart rate icon; be patient. It can take 10-15 seconds to capture a reading. If the sensors have trouble capturing your heart rate, the smartwatch will walk you through some recommendations.
- Take a manual reading at any time in the Google Fit watch app by tapping the heart button. Manual readings taken in Fit will appear here with time stamps. Your heart rate will automatically track during workout sessions. The stats will appear with the rest of your data in the Workout History section of the Google Fit watch app.
13.3 MY HEART RATE IS NOT PROPERLY TRACKING. HOW CAN I FIX THIS?
- Make sure you are wearing your smartwatch higher and tighter on the arm with the sensors flat against your skin above the wrist bone.
- Temperature, sweat, irregular movement, and tattoos can cause interference. Keep the smartwatch as still as possible and remove any condensation between device and skin.
- If you have tattoos on your wrist, the sensors may not be able to get a reading. Wear your watch on the other hand if the skin is clear.
- If you have poor circulation or are cold, warm up first before starting your exercise to help improve heart rate readings.
13.4 DOES ENABLING CONTINUOUS HEART RATE MONITORING ON MY WATCH IMPACT THE BATTERY?
- Yes. However, the heart rate monitoring settings will be automatically adjusted based on different battery modes to optimize battery usage.
WELLNESS WATCH APP FAQS (LINK)
14.1 WHAT FEATURES ARE AVAILABLE IN THE WELLNESS APP?
Activity, Sleep, Cardio Fitness, and Heart Rate are available on all touchscreen smartwatches powered with Wear OS by Google with the Wellness app. Our smartwatches with multi-color heart rate monitors (green and red LEDs) also include a Blood Oxygen feature in the Wellness app (estimated SpO2). All features can be accessed from the Wellness watch app. Sleep, Activity, and Blood Oxygen are also available as Tiles.
References
- Alexa Voice Service (AVS) International
- FG Services
- Fossil Support
- How to set up Alexa on your Alexa Built-in Fossil smartwatch
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