WOLF Daxys Electric Mountain Bike User Manual

: June 15, 2024
: Wolf

Table of Contents

WOLF
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WOLF

Electric MTB

WOLF Daxys Electric Mountain Bike

USER MANUAL v1.0

WOLF USER MANUAL

Please read this manual very carefully before using the product. The manual contains important instructions for the safe use and longevity of your bike.

RIDING INTRODUCTION

Do not use the product before carefully reading the instructions and understanding the performance of the product; Before cycling, check whether the brakes work. When braking, please brake rear first and then front. Pay attention to the brake tightness. If the brake is too loose, use an Allen wrench to tighten it. Pay attention to increase the braking distance when riding in rain and snow. Applicable age: 16 ~ 65 years old. Please wear safety helmets and obey the traffic rules when cycling. It is not allowed to drive in motor lanes and roads with more pedestrians. Please check the tyre pressure before cycling. The recommended tyre pressure is 40-50(max) PSI. When using the motor, pay attention not to hit it vigorously and keep the rotating shaft lubricated. The maximum load is 120kg.

SAFETY INFORMATION:

ALWAYS WEAR A HELMET AND SAFETY EQUIPMENT

Helmets significantly reduce the number and severity of head injuries. Always wear a helmet that complies with your state laws when riding your eBike. Make yourself more visible by wearing bright reflective clothing. Keep your reflectors clean and properly aligned. Use head and tail lights in reduced lighting conditions. Wear sturdy shoes and eye protection. Also check your state laws concerning other protective gear that may be required when riding your eBike.

KNOW YOUR EBIKE

Your new eBike incorporates many features and functions that you may be unfamiliar with. Read this manual thoroughly to understand how those features enhance your riding pleasure and safety.

RIDE WITHIN YOUR LIMITS

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure
Take it slow until you are familiar with the riding conditions, as traction can be greatly reduced and brakes become less effective. Never ride faster than conditions warrant or beyond your riding abilities. Remember that fatigue, and inattention can significantly reduce your ability to make good judgments and ride safely.

KEEP YOUR EBIKE IN SAFE CONDITIONS

For your safety and enjoyment, and to ensure a long life for your eBike, inspect and maintain your eBike regularly.
Follow the inspection and maintenance guidelines throughout this manual. Check critical safety equipment before each and every ride.

STATEMENT OF RESPONSIBILITY:

After riding, please store in a place without direct sunlight and away from rain; Check the motor and brakes frequently; Regularly check the screws of the eBike and the places to be tightened, and tighten them regularly. The front and rear wheels of the vehicle shall be located at the center of the front fork or frame; Frequently check whether there are scars, cracks or excessive wear in the rotation. The inner tube and air nozzle should be perpendicular to the wheel hub and should not be tilted. Damage or excessive worn outer tyres needs to be replaced immediately. Please find a professional technician to replace your outer tyre. If your outer tyre accidentally punctures and leaks, please contact a professional technician to repair or replace it.

PRODUCT DISCLAIMER:

The contents of the user manual shall not be copied, modified, reproduced, transmitted or published in any form without the prior written permission of the company.

Please read this manual carefully before using the product and operate in accordance with it, otherwise, the company will not be responsible for product damage or personal and property losses caused by improper and wrong use. The company reserves the right to modify and finally interpret the product models, specifications or relevant information mentioned in this manual; The functions of the specific model mentioned in this manual are only applicable to the specific model; The product models, specifications or relevant information mentioned in this manual are subject to any modification or change without notice; Please read this manual carefully before using the product and operate in accordance with it. Otherwise, the company will not be responsible for product damage or personal and property losses caused by improper and wrong use.

BEFORE YOU RIDE

Perform Regular checks and maintenance as outlined below

COMPONENT OR CONDITION

REPAIR / REPLACE
(IF NECESSARY)

---|---|---|---|---|---
Tire pressure| | | | |
Tire wear/damage| | | | |
Brake pad adjustment| | | | |
Wheel quick release adjustment| | | | |
Head and tail lights| | | | |
Controls and displays| | | | |
Seat post quick release adjustment| | | | |
Brake pad wear| | | | |
Brake cable tension wear| | | | |
Spoke tension| | | | |
Wheel true / Alignment| | | | |
Hub bearings| | | | |
Chain lubrication| | | | |
Derailleur adjustment| | | | |
Reflectors| | | | |
Battery and charger| | | | |
All bolts, nuts & mounting hardware| | | | |

MEET YOUR BIKE:

WOLF Daxys Electric Mountain Bike - a1

Stem
Controller
Electronic display
Rear gear switch
Brake lever
Handle
Handlebar
Headlights
Shock-absorbing front fork
Tyres
Brake Disc
Brake Caliper
Wheel Rim
Tube storage battery
Sprocket
Pedal
Seat adjustment quick release
Chain
Rear derailleur
Gear cassette (7 speeds/gears)
Drive motor
Seat tube
Saddle

DISPLAY GUIDE:

Battery level
Speed
Trip average speed
Error warning (Error + code error (displayed instead of current speed) – see page 23 for error descriptions)
Current speed in Mph / Kmh
Walk / PAS (gear 0-3 – see pages 20-21)
Automatic / manual speed mode
Headlight (ON if visible)
Total mileage (ODO), Trip distance 1 (TRIPA), Trip distance 2 (TRIP B), battery current voltage (VOL), Real time running current (CUR), Remaining mileage (RM), Single ride time (TM)
Numerical value for selected indicator (no. 9)
Mile / Km indicator

HANDLEBAR GUIDE:

WOLF Daxys Electric Mountain Bike - a3

Handlebar
Other Shifter (Lower Gear)
Main Shifter (Upper Gear)
Front brake lever
Handlebar grip
Stem
Stem cap
Stem rotation bolts
Bell
Electronic display
Option – (down) / Cruise mode button
Menu / On Off button
Option + (up) / Headlight button
Back brake lever

PRODUCT SPECIFICATIONS:

	Parameter	Value
Appearance Dimension	Body material	aluminum alloy
Vehicle color	black
Bike size	Lengthwidthheight:

Remarks:
Power, load, tyre pressure, road environment, chain and axle lubrication will affect the maximum speed; The endurance mileage is obtained from the continuous test with load of 60kg, speed of 15 ~ 25km / h, flat and hardened road surface, from full charge to complete power consumption; Driving habits, temperature, load, tyre pressure, road environment and other factors will affect the mileage.

ASSEMBLY INSTRUCTIONS:

1. UNBOXING & TOOLS

1. Unpack your new Daxys Wolf eBike.

2. Have the tools and parts ready.

3.Remove packing materials.

Be careful not to scratch the paint

4. Remove front wheel.
*Be careful not to cut the tyre

2. HANDLEBAR INSTALLATION

1. Loosen screws A and B.
*To confirm that the fork is in the right position, check if the brake disks are on the same side of the bike.

2. Rotate the handlebar riser 180° until it’s perfectly perpendicular to the bike axis.

3. Tighten A, B screws.

4. Remove the 4 front stem bolts, then the stem cover.

5. Place handlebar in stem and screw the bolts in.

It is recommended to angle the brake handles at approx. 45°

6. Adjust handlebar to the desired height and tighten the 4 bolts.

3. HEADLIGHT, MUDGUARDS & FRONT WHEEL

1. Attach the mudguard and head-light to the fork and suspension tube sockets, using an allen key to tighten the front and side bolts, and a socket key for the back.

2. Turn the bike upside-down.
*Before flipping the bike, make sure the electronic display is in a horizontal position, so it will not be damaged.

3. Remove the fork protector.

4. Remove the protective plastic cap then put the wheel on and insert the front wheel pin.

5.Tighten using the front wheel screw.

6. Secure with the quick release.

4. BRAKE ADJUSTMENT

1. Spin the wheel and listen for rubbing sounds.

2. Loosen A, B with the hex key and adjust brake pads.

3. Spin the wheel to check.

4. Tighten A, B.

5. PEDALS & SADDLE

1. Flip the bike in the normal position.

2. Identify Left & Right pedals.

3. Screw in “R” pedal in a clockwise motion then tighten with the provided multi-tool.

4. Screw in “L” pedal in an anti clockwise motion then tighten with the provided multi-tool.

5. Insert and adjust saddle height.

6. Secure with the quick release.

6. MOUNTAIN BIKE TRANSFORMATION

1. Remove the rack and mudguard top screws (3 bolts).

2. Deflate the rear tyre and remove the tube screw.

3. Disconnect the back light by pulling in opposite directions.

4. Remove the hub screws (4 bolts, 2 on each side), then remove the rack and back mudguard.

5. Secure and cable tie the back-light cable to the frame.

6. Remove the front mudguard. (see 3.1)

CHARGING THE BATTERY:

Using the charger and Battery guide, charging indicators, level indicators etc.

Connect the charger to the battery charging port first.
Plug in a power source
Check if the LED is RED. If the LED is GREEN, unplug from power source and repeat steps 1. and 2.
A full charge will require 4-5 hours, depending on current battery level.
Disconnect the charger when the LED turns green, it indicates Full Charge.

BATTERY AND CHARGER INFORMATION:

THIS APPLIANCE CONTAINS BATTERIES THAT ARE ONLY REPLACEABLE BY SKILLED PERSONS.
THIS APPLIANCE CONTAINS BATTERIES THAT ARE NON-USER REPLACEABLE.

Storage and Warnings

If the battery will not be used for an extended period of time store in a cool, dry place, and charge it for 5 hours every month.
Please use the original special charger for charging, not more than 6 hours, and the charging current shall not exceed 2 A (amperes).
If you notice unusual sounds, smells or temperature variations coming from the charger or the battery, unplug charger immediately and contact customer service.
Improper use of the battery will damage the battery and may cause fires or explosions.
Do not disassemble or alter the battery or battery charger.
Do no place the battery near fire or corrosive substances.
Protect the battery / charger from exposure to liquids and do not use when damp.
Do not expose the battery / charger to extreme conditions.
Do not operate if damaged.
Recharge the battery only with the charger specified by manufacturer.
Do not use the battery / charger for any other purposes except the intended ones.

GOOD PRACTICES

Control the temperature
Avoid charging in extreme temperatures that are outside normal comfort range.
If your battery does get very hot or cold, allow it to come to room temperature before you plug in the charger. Batteries get warm even during normal use – wait a few minutes post-ride before you start charging.

Use the right charger
For best performance, use the original charger that was supplied with your eBike. If you must use a different charger (for example: if the original charger is lost or damaged and replacements are no longer available) check carefully to ensure a 100% match before you charge.

Don’t take it to 0%
Lithium-Ion batteries have the longest service life when kept in the middle of their capacity. Sometimes, draining is unavoidable, but when possible, top off before 0%. Use the display or the battery indicator on your eBike’s battery to monitor the charge level.

Don’t overcharge
You can extend the lifespan of your lithium-ion batteries by charging to 80%, when possible.
Epic ride coming up tomorrow? Go ahead and charge to 100%. It’s totally OK and is an expected, normal use of your battery.

Keep it dry
Never charge in a damp or wet environment. If your eBike was ridden in the rain, ensure every component is completely dry before you charge.
Don’t pressure wash your battery, and never submerge it.

Give it some room
Both chargers and batteries can get warm during use. Make sure that any vents on the charger aren’t blocked and ensure that air can circulate around all the components. Place chargers on a hard surfaces only.

Don’t use an extension cord
Extension cords adds resistance. While extension cords can be convenient, some chargers may work poorly, or not at all, when plugged into extension cords. Plug your eBike charger directly into a wall outlet instead for best results. If required to use an extension cord, use the shortest length possible, and always check the specs so ensure it can handle your charger’s requirements.

OPERATING YOUR BIKE:

Display, Buttons, Power on, gears, brakes etc.

1. Display function
Speed display, Power indicator, Failure indication, Odograph, Trip distance.

2. Control and setting functions
Power switch control, Wheel diameter setting, Maximum speed setting, Idle automatic sleep setting, Back-light brightness setting, Voltage rating setting etc.

Set up
P01: Back-light brightness Settings: level 1 darkest, level 3 brightest; (Default: 002)
P02: Unit mileage Settings: 0 – KM; 1 – MILE (Default 000)
P03: Voltage level Settings: 24V, 36V, 48V, 60V (Default 36V)
P04: Display sleep time Settings: 0, no sleep; Numbers indicate time until sleep, in minutes, range: 1-60; (Default 10)
P05: Assist gear Settings: there are 3 possible gears (Default: 000)
P06: Wheel diameter Unit: inch value: 4.9” – 30.4”; precision: 0.1 (Default: 026)
*This parameter is related to the displayed speed and needs to be entered correctly!
P07: Speed gauge magnetic discs Range: 1-100 (Default: 001)
P08: The speed limit: Range: 0-25 km/h
Communication status (Speed control): drive speed remains at set value, error : ± 1km/h
Note: The value here is based on kilometers. When the unit is set to convert from kilometers to miles, the speed value of the display interface will be automatically converted to the correct value of miles, however, the speed limit data set at this menu under the mile interface are not converted, which is inconsistent with the actual speed limit value of the mile shown.

Note: Menu items P09-P15 are only available in COM mode

P09: Starting speed Settings 0: Zero start 1: non- zero start (Default: 000)
P10: Drive mode Settings 0 :Power-assisted drive (determines how much power is output).
1: Electric drive (the automatic assist is invalidated by turning the acceleration lever)
2: Both the power-assisted drive and the electric drive are active simultaneously
*(the electric drive is invalid under zero start condition).
P11: Assist sensitivity Settings range: 1-24; (Default: 003)
P12: Assisted start intensity Settings range: 0-5; (Default: 003)
P13: Magnetic disc booster Settings range:5,8,12 (Default: 012)
P14: Controller current limit value Settings: 1-20A (Default: 18A)
P15: Under-voltage value point Default: 029
P16: Reset ODO to 0 Settings: long press up key for 5 seconds to reset
P17: Walk mode on and off Settings, 0: Start walk mode 1: End walk mode
P18: Display speed ratio adjustment range: Settings: 50 % ~ 150 % (Default 100)
P19: Set gear 0, Settings: 0: includes PAS 0, 1: does not include PAS 0 (Default 0)
P20:0 Protocol 2; Do not set

KEY OPERATIONS:

The key operations are short, long and key combination long presses.

Short press is used for fast and frequent operations, for example:

When riding, press the or button to modify the power/speed gear
When cycling, press the power button to switch the multi-function display data.

Long press is mainly used for switching modes/states.
Combination key press (long press) is used to set system parameters.

In the setting interface, you can press the or key to add or subtract the setting value. After the parameter is modified, it will flash.

Long press the power button to save the current value;
Short press the power button to switch to the next parameter and save the set value of the previous parameter.

Press the and key to exit the Settings and save the parameters. If you do not press the combination keys, will exit automatically after 10 seconds and save the modified parameters.

Specific operation explanation:

1. Modify assist/power gear ratio
In assist mode:

Short press the key, assist level increases by 1;
Short press the key, assist level decreases by 1.

2. Switching speed display:
Long press key and key switch speed display mode.

3. Set/remove 6 Km/h walk mode, turn on and off the headlights, ODO zero
When the vehicle is static, long press the key, and it will enter the 6KM/h Walk mode;
Long press the key to turn on and off the headlights
P17 menu interface, long press the key for 5 seconds, Reset ODO to zero.

4. Startup
Long pressing the key will turn display on/off.

5. Change the multi-function display area content
Press the button to switch the value of the display area.

6. Set the parameters
Long pressing the and key will enter the parameter setting interface, the parameters that can be set include:
Wheel diameter(Unit: inch),Number of magnets, Liquid crystal brightness etc. (See Page 19).

Note: Due to ongoing product upgrades, it is possible that some icons and menu items will be different from the above specifications, but will not affect normal usage.

GUIDE TO ELECTRIC PEDAL ASSISTANCE MODES:

Walk mode – motor powered, no pedaling required, max speed 6 km/h
(Long press key on the controller. To exit either squeeze the brakes, or long press again)

PAS 0 – no motor assistance
PAS 1 – motor assisted, max speed 15 km/h
PAS 2 – motor assisted, max speed 20 km/h
PAS 3 – motor assisted, max speed 25km/h

Note: Using the brakes will interrupt the motor assistance, will resume at the PAS value displayed after pedaling again.

YOUR EBIKE KEYS:

Basic Key information

This model is not equipped with any locks / unlockable components.

TYRES:

Basic information and maintenance guide

Start by doing a visual check, looking for abnormal wear or cracks. If you think your tyre needs replacement based on this check up, you should follow your instincts. You may bring your tyres to your local bike shop for a competent opinion. While doing your visual inspection, check for proper tyre pressure by using a tyre gauge suited for testing bicycle tyres. The recommended tyre pressure is 40-50(max) PSI and is marked on the tyre’s sidewall. The maximum pressure will carry the maximum load capacity of your bicycle.
Should you need to replace a bike tyre, you will need to provide the e bike model / size to the supplier. You may discuss your style of riding, the type of bicycle you have etc. so your bicycle tyre supplier can offer you the correct tyre.

CLEANING YOUR E BIKE:

Basic cleaning information and maintenance guide.

Do not use a pressure washer to clean your eBike. eBikes are not built to withstand high pressure water jets. Using a pressure washer at full power has the potential to damage parts and can force excess water, dirt, and debris into places it shouldn’t be in and wreak havoc on the workings of the e bike.
Do not use special car cleaner and soaps on an eBike as most car soaps have wax in them which are not suitable for eBikes.

Typically, the best way to wash e bike accessories is to wipe them down with a dry rag. Avoid getting any water or soap on the following parts:
The hub bearing (the center of the wheel)
The bottom bracket (where the pedals connect together through the frame)
The headset bearing (where the handlebars connect to the frame)
The brake pads and rotor, or discs
Chains, gears and motor

The first step when it comes down to how to wash an eBike is to use a brush to clean the dry dirt from the rims and tyres of your e bike. After that, take a wet rag or sponge and wipe down the frame of your eBike. Make sure to get to the underside of the frame where dirt is most likely to gather. Once your eBike has been thoroughly cleaned, rinse off all the dirty water. After the dirt residue has been cleaned from the eBike use a clean, dry rag to wipe the bike dry.
Once you’ve wiped the bike dry, lube the chain to prevent it from rusting. To do this, take your chain and run it through a clean dry rag to wipe off any water that managed to get on it. Next, take chain lube and apply a slow but steady stream to the inside of the chain as you rotate the cranks until the whole chain got lubed.

TROUBLESHOOTING:

Troubleshooting information, fault codes, etc

Electronic display error code guide Status code (decimal)	Meaning

6

| Battery under-voltage

7

| Motor failure

9

| Controller failure

10

| Communication receiving failure

11

| Communication transmission failure

Other than error codes, here are some other possible issues:

1. E-bike cannot be turned on.
a) Check if the battery has run out of power;
b) Check if the battery switch is on;
c) Check if the display wire is connected well, and try a re-plug check;
d) Use a multimeter to check if the battery discharges normally;

2. E-bike cannot be charged normally.
a) Check if the AC and DC plug of the charger connects properly;
b) Check if the charger light is on after connecting to the power source, and swap check the charger if possible;
c) Check if the battery is working normally;

3. Headlight is not working when switched on
a) Check if the headlight wires are well connected or damaged;
b) Check if the headlight wires are well connected with the controller;
c) Check if the headlight switch works well, and if the headlight icon is lit on the display;

Quick troubleshooting steps:

Make a note of the event description;
Switch off the system;
Visually check for any obvious cause;
Solve any easy and obvious cause, if safely possible (e.g. re-connect the wire connectors of various parts).

Switch the system back on.

If the issue is solved:

Normal use may be continued.
Schedule a service check at an authorized dealer.

If the issue returns, repeat step 1-4.

If the issue persists:
a) Quit riding.
b) Contact authorized dealer for diagnose and repairs.

4. Riding range drop
The range on one charge strongly depends on several circumstances, such as (but not limited to):
a) The total vehicle weight including the rider, passengers and cargo loaded onto the bike;
b) Weather conditions, such as ambient temperature and wind;
c) Road conditions, such as elevation and road surface;
d) Bike conditions, such as tyre pressure and maintenance level;
e) Amount of charge and discharge cycles;
f) Age and condition of the battery pack;
g) Bike usage, such as acceleration and shifting;
h) Assist level(s) used;

5. The eBike makes abnormal noises during riding
a) Check if the chain tension is reasonable, and adjust the chain tension;

Note: Please contact an authorized dealer for further diagnose and repairs.

MINIMIZE YOUR ENVIRONMENTAL IMPACT THROUGH TROUBLESHOOTING:

Often issues that may arise are explainable and going through the process of troubleshooting will solve what may have seemed like a large problem.
To minimize the impact of unnecessary returns, travel to and from store, and your time, we recommend you proceed in this order:

Follow troubleshooting steps outlined
Reach out to your point of purchase for advice and/or contact support@panmi.com.au
By this point you will have either solved the problem or been instructed on the process if anything was found to have a possible fault worthy of professional inspection and/or replacement.

Replacing faulty parts instead of entire products is better for the environment. We will always aim to achieve the best resolution for our valued customers.

F.A.Q’S:

1. So how fast can you go on an eBike?****

In AU, an eBike must have a motor with a maximum power of 250W, assisting the eBike to a maximum speed of 25 km/h. If the pedal support still functions above these limitations, then the bike becomes a so-called speed pedelec.

2. So can it go faster than the motor supports?****

Yes, sure. It can go as fast as you can pedal, but the motor stops supporting you when you reach the max speed limitation. With an eBike, you have the ability to reach a speed that is suitable for your way of riding, whether that’s faster than the motor supports or at a speed that’s lower than the maximum motor support speed.

3.Can you get any exercise out of an eBike?****

The answer is that you can decide if you want to exercise with an eBike. There are several options to challenge yourself physically if you want to.
1. You can use your eBike without any support or in Eco mode and still feel your legs burn.
2. You can do several laps on the same ride.
3. You can ride farther and longer with an eBike.
4. On your eBike you are encouraged by the speed/fun factor, and you can keep going.
5. If you weren’t riding an eBike or regular bike before, what would you be doing otherwise? Empower yourself to get as much exercise as you want with your eBike.
And… If you prefer, you can also empower yourself to simply have a good time and enjoy the ride without any sweat.

4. Can I handle the eBike when the battery runs out?****

eBikes are supported by our SyncDrive motor technology, which provides support on the most challenging terrain. But if the battery runs out no worries, you can still pedal and get home safely. Will it be easy? That depends on what terrain you are riding. Empower yourself to ride your eBike even when the battery runs out.

5. Which E-MTB is for me?****

When choosing the right E-MTB, you can choose a Full Suspension or a Hard- tail. The Full-Suspension E-MTB offers front and rear suspension for more comfort and control. The Hard-tail E-MTB features only a front suspension. The first question should always be what kind of terrain are you going to ride? The Daxys Wolf is suitable for riding smoother terrain like XC trails and dirt paths.

6. How far can I expect to ride on a single battery charge?****

The range for a single battery charge can vary greatly depending on conditions such as the combined weight of the rider and cargo; wind resistance; tyre pressure and tread profile; terrain and elevation changes; road or trail surface; outdoor temperature; maintenance of the eBike; and the condition of the battery. Please refer to the spec sheet of the eBike you prefer for the typical range.

7. What is the charging temperature range of eBike batteries? Why can’t charge in high temperature or low temperature environment?****

The eBike battery charging temperature range is -10~45° C, The battery pack BMS will be automatically protected and cannot be charged if the temperature is too high or too low. When temperature returns to the required range charging function will return to normal. In this case, there is no need to report for repairs.

WARRANTY:

DOA:
Complete replacement

12 Month Warranty*:
All returns accepted excluding items that have received physical damage by the owner/end-user

Warranty does not apply to any:
a) Damage caused by nature or acts of God, for example, lightning strikes, tornadoes and the like;
b) Negligent or incorrect use of the product;
c) Commercial use of the product;
d) Modifications to any part of the product;
e) Damage caused by use with after-market products;
f) Damage caused by negligence, accident, abuse, misuse, flood, fire, earthquake or other external causes;
g) Damage caused by operating the product outside the permitted or intended uses described by the manufacturer’s instructions or with improper voltage or power supply;
h) Damage caused by servicing of the product (including upgrades and expansions) performed by any unauthorized personnel
i) Damage caused by natural wear and tear.