ZHIYUN Weebill 3S Gimbal Stabilizer User Manual

June 14, 2024
ZHIYUN

Weebill 3S Gimbal Stabilizer

Product Information

Specifications

  • Model: WEEBILL 3S
  • Function: Gimbal for stabilizing cameras
  • Axis: Three axes – roll, pan, tilt
  • Power: Rechargeable battery
  • Connectivity: Bluetooth
  • Screen: Display screen for menu navigation

Product Usage Instructions

Mounting and Balancing

Roll Axis Balance

  1. Unlock the roll axis and loosen the quick release plate
    leveling base latch.

  2. Push the camera to move left or right until the camera can stay
    still and horizontal to the ground.

  3. Tighten up the latch to secure the roll axis balance.

Pan Axis Balance

  1. Unlock the pan axis and loosen the pan axis latch.

  2. Hold and slightly tilt the handle, push the pan axis to move
    left or right until it can stay still in any position.

  3. Tighten up the pan axis latch to secure the pan axis
    balance.

Note: The balancing steps for portrait orientation are the same
as landscape orientation.

After balancing WEEBILL 3S, the motor torque needs to be
adjusted for proper function. For adjustment details, please refer
to the methods introduced in Motor Torque Adjustment.

How to Use WEEBILL 3S

Button Description

  1. Joystick: Push up/down/left/right to control the gimbal
    rotation.

  2. Photo/Video Button:

    • Half press: Activate auto-focus on certain cameras.
    • Long press: Take a photo.
    • Single press: Start/stop filming a video.
  3. Mode Switch:

    • Single press: Switch among PF/L/F mode.
    • Double press: Switch among POV/V/Portrait mode.
    • Long press: Sleep/wake mode for the gimbal motors.
  4. Power Button: Long press to turn on/off the gimbal.

  5. Menu/Return Button:

    • Single press: Enter/exit main menu.
    • When in the submenu, press to return to the previous menu.
  6. Fill Light Control Wheel:

    • Single press: When the fill light is on, press to switch
      between fill light brightness/color temperature level.

    • When in the menu, press to confirm.

    • Scroll: When the fill light is on, scroll to adjust fill light
      brightness/color temperature level.

    • When in the menu, scroll to select menu/adjust parameters.

    • Long press: Turn on/off the fill light.

  7. Trigger Button:

    • Single press: Switch to customized gimbal mode (Follow mode by
      default)/Return to the previous mode.

    • Double press: Gimbal reposition.

    • Triple press: Selfie mode.

    • Long press: Enter Go mode. Release to return to the previous
      mode.

    • When in portrait orientation, long press to lock the gimbal.
      Motors of three axes won’t move with the handle. Release to unlock
      the gimbal, and the motors of tilt axis and roll axis will move
      with the handle.

  8. Adjustment Wheel: Scroll to adjust parameters customized in the
    screen menu (aperture, shutter, ISO, digital focus/zoom, roll axis,
    tilt axis, pan axis).

Display Screen Description

  • Main page (set as default)

  • Main interface (when connected to camera)

  • Main Interface (when connected to camera and fill light is
    on)

  • Shooting a video

  • Fill light brightness/color temperature level adjustment
    interface

  • Motor Torque Parameter Settings

  • Bluetooth Shutter Control

  • Main menu

  • Axis locked

  • Standby

FAQ

Q: How do I adjust the motor torque?

A: For motor torque adjustment details, please refer to the
methods introduced in Motor Torque Adjustment.

Q: How do I connect the gimbal to a camera?

A: Ensure the camera and gimbal are successfully connected.
Refer to the user manual for camera-specific instructions.

Q: What is the battery life of WEEBILL 3S?

A: The battery life may vary depending on usage, but it is
designed to provide extended usage time.

Mounting and Balancingncing
3. Roll Axis Balance Unlock the roll axis and loosen the quick release plate leveling base latch . Push the camera to move left or right until the camera can stay still and horizontal to the ground . Complete this step by tightening up the latch .

4. Pan Axis Balance Unlock the pan axis , loosen the pan axis latch , hold and slightly tilt the handle, push the pan axis to move left or right until the pan axis can stay still in any position. Complete this step by tightening up the pan axis latch .

The balancing steps for the portrait orientation are the same as the landscape orientation.
After balancing WEEBILL 3S, the motor torque needs to be adjusted for proper function. For the adjustment details, please see the methods introduced in “Motor Torque Adjustment”.
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How to Use WEEBILL 3S
Button Description
1. Joystick Push up/down/left/right to control the gimbal to rotate.
2. Photo/Video Button Half press: Activate auto-focus on certain cameras. Long press: Take a photo. Single press: Start/stop filming a video. 3. Mode Switch Single press: Switch among PF/L/F mode. Double press: Switch among POV/V/Portrait mode. Long press: Sleep/wake mode for the gimbal motors.
4. Power Button Long press: Turn on/off the gimbal.
5. Menu/Return Button Single press: Enter/exit main menu. When in the submenu, press to return to the previous menu.
15

How to Use WEEBILL 3S
6. Fill Light Control Wheel Single press: When the fill light is on, press to switch
between fill light brightness/color temperature level. When in the menu, press to confirm. Scroll: When the fill light is on, scroll to adjust fill light brightness/color temperature level. When in the menu, scroll to select menu/adjust parameters. Long press: Turn on/off the fill light.
7. Trigger Button Single press: Switch to customized gimbal mode (Follow
mode by default)/Return to the previous mode. Double press: Gimbal reposition. Triple press: Selfie mode. Long press: Enter Go mode. Release to return to the previous mode. When in the portrait orientation, long press to lock the gimbal. Motors of three axes won’t move with the handle. Release to unlock the gimbal and the motors of tilt axis and roll axis will move with the handle.
8. Adjustment Wheel Scroll: Adjust parameters customized in the screen menu (aperture, shutter, ISO, digital focus/zoom, roll axis, tilt axis, pan axis).
Display Screen Description

Main page (set as default)

Main interface (when connected to
camera)

Main Interface (when connected to camera and fill light is on)

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How to Use WEEBILL 3S

Shooting a video

BRT % CT K
Fill light brightness/ color temperature level
adjustment interface

Motor Torque Parameter Settings Bluetooth Shutter Control
Main menu

Axis locked
Axis locked

Standby

Icon Description
Camera and gimbal are successfully connected Video transmission transmitter AI and gimbal are successfully connected Current gimbal battery level Indicates that the locks on the three axes have not been released Axis locked and an alarm will sound (press and hold the M button to release the locks, and resume operation) Standby icon, displayed when the motor is in sleep mode
Camera connected to gimbal
Camera shooting a video

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How to Use WEEBILL 3S
Fill light is on Gimbal connected to camera Bluetooth
PF Gimbal in Pan Follow Mode L Gimbal in Lock Mode POV Gimbal in Point Of View Mode V Gimbal in Vortex Mode F Gimbal in Follow Mode GO Gimbal in Go Mode P Gimbal in Portrait Mode AV Current camera aperture value TV Current camera shutter speed ISO Current camera ISO value
Current camera EV value
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How to Use WEEBILL 3S

Menu Description

Auto Calibration

Tilt axis

Custom

Roll axis

Motor Torque

Pan axis

Low

Level

Medium

High

Parameter Settings

Speed

Joystick control
Motor follow speed

Tilt axis Roll axis Pan axis Tilt axis Roll axis Pan axis Tilt axis

Smoothness

Roll axis

Pan axis

Tilt axis

Deadband

Roll axis

Pan axis

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How to Use WEEBILL 3S

Parameter Settings

Responsiveness

16/24/35/50/ 70/105mm

For better tracking results, please choose the current focal length corresponding to the lens in the menu. (For example, if the current focal length of the lens is 50mm then choose “50mm” in the menu.)

Restore Default Settings

Confirm Cancel

Bluetooth Shutter Control

Please check if you turn on the camera Bluetooth…

focus

Zoom

Electronic follow focus

Electronic zoom

Control Wheel Control Wheel

Setting

Setting

Aperture Shutter
ISO

Tilt axis

Roll axis

Pan axis

Disable control wheel

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How to Use WEEBILL 3S

Reverse

Control Wheel Setting

Sensitivity

Off On Low Medium

High

Off

Vertical

On

Joystick Setting

Reverse

Off

Horizontal

On

Trigger Button Function

PF/L/F/POV/V/P

Set the operation mode when pressing the trigger button once

Speed

Rotation speed

V Mode Settings*

Orientation Angle

Clockwise

Counterclockwise

Unlimited

Custom

Turns

Start

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How to Use WEEBILL 3S

Preset Mode

Two preset paths available: preset1/preset 2
Two modes available: photo/video

Motionlapse

Points Time Preview

Five at most key points can be set (A, B, C, D, E)
“interval” for the time interval of photo taking, “duration” for the total amount of time
Quick preview of the set path

Start

Enable motionlapse

Low

Sensitivity

Mediumn

High

Follow

A

Focus Motor Focus/zoom

Settings

AB**

B

Clear

Off Reverse
On

Angle Finetuning

Tilt axis Roll axis

Restore Default Settings

Confirm Cancel

Language

Simplified Chinese English

About

Product Name, Firmware Version, Bluetooth Name

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How to Use WEEBILL 3S
*To enter: Switch the gimbal mode to V mode, press the fill light control wheel in the V Mode Setting menu.
To exit: Single press the mode switch. **AB point settings are only available when connecting to ZHIYUN Servo Follow
Focus correctly.
Motor Torque Adjustment
After balancing WEEBILL 3S, the motor torque needs to be adjusted for proper function. You can adjust the motor torque according to the weight of your camera and lens, so that the WEEBILL 3S can be used in its ideal state. Following are three methods for adjustment. It is recommended to use auto- calibration.
1. Auto Calibration Auto calibration will adjust the motor torque according to the weight of the carried camera and lens.
Operation steps: Press Menu / Return button to enter the menu. Rotate the fill light control wheel to select”Motor torque”and press the wheel to enter the next menu. Rotate the control wheel to select”auto calibration”and press the control wheel to confirm. The gimbal will then enter auto calibration mode. Please don’t touch the gimbal and wait for the display screen to show the” “mark after the gimbal shakes. The auto calibration is then complete.
2. Custom The power determines the torque of the motor, and needs to be adjusted according to the camera and the lens on the gimbal. The power should be proportional to the weight of the load. A high power value will cause the gimbal itself to vibrate, while a value that is too low will affect the stability of the gimbal.
Operation steps: Press Menu/Return button to enter the menu and select “Motor Torque”. Press the fill light control wheel to enter the next menu. Rotate the control wheel to select”custom”and press the control wheel to enter the adjustment interface. Rotate the control wheel to select the axis you wish to adjust and press the 24 control wheel to confirm. To set the power value, you can rotate the control wheel. To complete the setting, press the control wheel to exit the interface, press the Menu/Return button to save the settings and return to the previous menu. When the display screen shows the” “mark, the adjustment is complete.
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How to Use WEEBILL 3S
3. Level Three motor torque levels from low to high are provided based on the combined weight of mainstream camera lenses available on the market. Users can select the corresponding motor torque level according to the weight of their camera and lens.
Operation steps: Press Menu/Return button and rotate the fill light control wheel to select”Motor torque”. Press the control wheel to enter the next menu and rotate the control wheel to select”level”. Press the control wheel to enter the next menu, select your desired level and press the control wheel to confirm. When the display screen shows the” “mark, the selection is complete.
When adjusting the motor torque, make sure that the lock switches of the three axes on the gimbal are turned on, and the gimbal is upright and placed on level ground.
If a load is changed, please readjust the balance and adjust the power values using the method mentioned above.
It is recommended to use auto-calibration first. If auto-calibration fails to meet your requirements, you can use custom settings to fine-tune the values. If the above two methods still do not meet your requirements, use the level adjustment to select the power.
Bluetooth Shutter Control
WEEBILL 3S supports Bluetooth shutter control, which allows you to wirelessly control the camera shutter without connecting a camera control cable. Before connecting the camera Bluetooth to WEEBILL 3S, please turn on the camera’s Bluetooth and enter pairing mode. Then press the menu/return button on WEEBILL 3S to enter the main menu, rotate the fill light control wheel and select Bluetooth shutter control, and single press the fill light control wheel to confirm. WEEBILL 3S will then automatically search for the camera Bluetooth name. Select the Bluetooth name that needs to be connected, press the control wheel to confirm the connection, and finally confirm the connection on the camera.
After WEEBILL 3S and the camera complete pairing and successfully connect Bluetooth for the first time, they can automatically connect to Bluetooth next time.
When WEEBILL 3S and the camera are connected through both camera control cables and Bluetooth at the same time, the gimbal prioritizes controlling the camera function through the camera control cable.
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How to Use WEEBILL 3S

After WEEBILL 3S and the camera are connected via Bluetooth, the Bluetooth connection can be disconnected in the Bluetooth shutter control menu.
For specific camera models that support Bluetooth control in WEEBILL 3S please visit the ZHIYUN official website www.zhiyun-tech.com to check the “WEEBILL 3S Camera Compatibility List” for the latest information.

Gimbal Mode Description

Motors circled in red are free to move in line with the movement of the gimbal handle while motors circled in grey are locked.

Pan Follow mode (PF):

The tilt axis and roll axis motors are

locked, and the camera rotates with the

handle while panning horizontally. Push

the joystick up / down to control the

tilt axis angle, and push it left/right to

control the pan axis of the camera.

Roll Axis

Tilt Axis Pan Axis

Lock mode (L):

All three motor angles are locked, and

the camera orientation will not move

with the rotation of the handle. Push

the joystick up / down to change the tilt

angle of the camera and left / right to

change the horizontal orientation of the

camera.

Roll Axis

Tilt Axis Pan Axis

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How to Use WEEBILL 3S
Follow mode (F): The roll axis motor is locked, and the tilt axis and pan axis motors follow the rotation of the handle. Push the joystick up/down to change the tilt angle of the camera and left/right to change the horizontal orientation of the camera.
Roll Axis

Tilt Axis Pan Axis

Point of View mode (POV): All three motors move when the handle is rotated. Push the joystick up/down to change the tilt angle of the camera and left/right to change the horizontal orientation of the camera.
Roll Axis

Tilt Axis Pan Axis

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How to Use WEEBILL 3S
Vortex mode (V): The tilt axis motor rotates upward by 90° , and the tilt axis, roll axis, and pan axis motors follow the rotation of the handle. Push the joystick to the left/right to control the rotation of the pan axis.
Roll Axis

Tilt Axis Pan Axis

Go mode (GO): The roll axis motor is locked, and the tilt axis and pan axis motors quickly follow the rotation of the handle. Push the joystick up/down to change the tilt angle of the camera and left/right to change the horizontal orientation of the camera.
Roll Axis

Tilt Axis Pan Axis

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How to Use WEEBILL 3S Portrait mode (P): The tilt axis motor rotates upward by 90° and the pan axis rotates counterclockwise by 90° . You can enter this mode for vertical shooting.
Manual Reposition In Pan Follow mode (PF), Lock mode (L), and Follow mode (F), the camera can be rotated by a certain angle by hand. Hold it for 2s and the camera angle will be fixed at that angle after you release the camera (tilt axis, pan axis).
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How to Use WEEBILL 3S Use with TransMount Video Transmission Transmitter (AI) (hereinafterreferred to as “transmitter AI”)
Installing 1. Take out the transmitter mounting plate, mount the transmitter mounting plate
to the bottom of the WEEBILL 3S’s level mount (note the direction of the notch), and use the wrench to tighten the screws.
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How to Use WEEBILL 3S 2. Place the transmitter AI with the mounting plate slot facing up, align the
transmitter mounting plate, push the transmitter AI toward the tilt axis motor until it clicks into the safety lock to make sure of a firm installation.
In order to have the best image transmission, please rotate the antenna to the position as shown in the image. The antenna can only be rotated in one direction. Please rotate properly. For more details, please read the user guide of transmitter AI.
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How to Use WEEBILL 3S
Connecting 1. Take the gimbal-only cable (Type-C to
Type-C LN-UCUC-A02), connect with the camera/image transmission control port of WEEBILL 3S and the Type-C charging/communication port of the transmitter AI.
2. Take the camera control cable corresponding to the USB port model of the camera, connect to the camera control port of the transmitter AI and the USB port of the camera. Use the HDMI cable corresponding to the HDMI port model of the camera, connect to the HDMI video input port of the transmitter AI and the HDMI output port of the camera.
WEEBILL 3S can also be used with TransMount Image Transmission Transmitter 2.0. The installation steps are similar to transmitter AI. Please choose proper cables when installing.
It is recommended that the WEEBILL 3S and transmitter AI be shut down and powered off before plugging in or out the cable. The actual color of the cable is black. The red color used in the manual is only used for illustrative purposes.
To know how you can connect the camera control cable and the HDMI cable, please visit the official website of ZHIYUN (www.zhiyun-tech.com) to find “TransMount Video Transmission Transmitter AI Camera Compatibility List”.
After installing the device, you need to adjust the balance of the WEEBILL 3S.
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How to Use WEEBILL 3S Using 1. Power on WEEBILL 3S, transmitter AI and camera. When the screen on WEEBILL
3S shows the icon[ ] and gives a”beep”sound, the connection is successful. You can then control the camera via the gimbal buttons. 2. Launch the ” ZY Play” app. Select the WEEBILL 3S page and tap to connect. Select the Bluetooth name of your WEEBILL 3S to connect. (the WEEBILL 3S Bluetooth name can be found on the tilt axis USER ID: XXXX). 3. When the app enters the image transmission interface, tap the Wi-Fi icon [ ] and follow the instruction to connect the transmitter AI Wi-Fi (default password: 12345678). Tap the image transmission icon[ ]to enable image transmission. You can then watch the real-time footage of the camera on “ZY Play”app. You can also use the virtual joystick on the app to control the camera to take photos/shoot videos or control the gimbal to rotate. The transmitter AI should be used with the”ZY Play”app. To know how you can download the app, please see the method introduced in”How to Use the App”.
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How to Use the App
Downloading the App Scan the QR code on the left (Android 5.0 and above, iOS 9.0 and above required) or search “ZY Play” in App Store or Google Play to download. “ZY Play is an app dedicatedly designed for WEEBILL 3S. When activated WEEBILL 3S via “ZY Play”, you can also use it for firmware upgrades, virtual joystick control, six-side calibration, etc. ZY Play is subject to updates without notice. Please always refer to the latest version.
How to Connect 1. Power on WEEBILL 3S and turn on Bluetooth on the smartphone. 2. Launch the”ZY Play”app. Select the WEEBILL 3S page and tap to connect.
Select the Bluetooth name of your WEEBILL 3S to connect (the WEEBILL 3S Bluetooth name can be found on the side of the tilt axis USER ID: XXXX). 3. If the WEEBILL 3S is being used for the first time, you need to activate the gimbal via “ZY Play” to use the advanced features in the app. Internet connection is required. 4. After the activation succeeds, you can enter the feature interface of ZY Play App.
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How to Use the App
WEEBILL S WEEBILL S_XXXX
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How to Use the App

ZY Play Feature Description

Virtual Joystick Control

Control camera to take photo/film video

Motion Sensor Control Firmware Upgrade

ZY Play

Timelapse Panorama

For more details of the”ZY Play”app features, please visit the official website of ZHIYUN (www.zhiyun-tech.com) and watch WEEBILL 3S video tutorials.

35

Firmware Upgrade & Calibration

Circumstances When Calibration Is Needed Calibrate the gimbal as needed.

Calibration Reason

Calibration Method

1. Slight deviation is found in the level position after the

initialization of the gimbal. 2. The gimbal has not been used for a long time. 3. The gimbal undergoes significant temperature differences in
operation environments.

Six-side Calibration

Slight deviation is found in the tilt or roll angle in level position after six-side calibration of the gimbal.

Motor finetuning

Six-side Calibration
1. Six-side calibration via APP According to the method introduced in “How to Use the App”, please connect the gimbal to the APP, and enter “Settings”- “Six-side Calibration”, then conduct the six-side calibration according to the prompt. 2. Six-side calibration via “Zhiyun Gimbal Tools”: Power on the gimbal and enter standby mode. Connect the charging/upgrade port of the gimbal to the computer with the Type-C USB cable, Open “Zhiyun Gimbal Tools”, click “open” on the top and click “calibration” on the bottom. Please conduct the process according to the following steps. A ” ” mark will appear after the calibration is completed.

Please refer to the six-side calibration steps below. After the calibration is completed, please restart the gimbal.
In simple terms, six-side calibration is to place all six sides of the quick release plate vertically to a level surface respectively.

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Firmware Upgrade & Calibration

Step 1

Step 2

Step 3 Step 5

Step 4 Step 6

37

Firmware Upgrade & Calibration
Motor Fine-Tuning Select”Motor Fine-tuning”in the main menu to fine-tune the value of the tilt axis and roll axis according to actual needs.
Firmware Upgrade You can use”Zhiyun Gimbal Tools”or”ZY Play”app to perform WEEBILL 3S firmware upgrade. Method One: 1. Visit the official website of ZHIYUN (www.zhiyun-tech.com), go to the WEEBILL
3S product page, click “Download”, find the USB driver, the calibration upgrade tool and the firmware and download. (USB drivers are not required for Mac OS systems) 2. Install the driver, unzip the firmware for the documents with the “.ptz” file extension. 3. Connect the Type-C charging/upgrade port of WEEBILL 3S to the computer with the Type-C USB cable, power on WEEBILL 3S. 4. Open “Zhiyun Gimbal Tools”, click “Open”, click “Firmware Upgrade”. Click “Browse” under “Path” to select the latest firmware downloaded (with the “.ptz” file extension), and click “Upgrade” at the bottom to upgrade firmware.
38

Firmware Upgrade & Calibration

Open

Path:

Firmware Upgrade Browse

Searching Files

File Name:

Open

Cancel

Upgrade

Path:

Firmware Upgrade Browse

Upgrade

Uploading, please wait
Cancel
Method Two: When WEEBILL 3S is connected to”ZY Play”app, if a firmware update prompt pops up on the app, please follow the instructions to upgrade. Internet connection is required. To know how you can connect WEEBILL 3S to”ZY Play”, please check the method introduced in “How to Use the App”.
When upgrading with Method 1, please wait until the screen displays that the upgrade is finished, then you can plug out the USB Type-C cable.
Before upgrading the firmware, please ensure that the WEEBILL 3S has more than 50% power remaining. You will not be able to exit the app interface or access in the background during the upgrading process. Pay attention to the prompts on the app. 39

Product Specifications

Product ModelCR128

Item
Operation Voltage
Operation Current
Output Voltage (Camera Control Port)
Output Current(Camera Control Port)
Output Voltage (Focus Motor Control Port)
Output Current (Focus Motor Control Port)
Tilt Mechanical Range
Roll Mechanical Range
Pan Mechanical Range
Controllable Tilt Angle
Controllable Roll Angle
Controllable Pan Angle
Operation Temperature
Battery Capacity
Battery Runtime
Charging Time

Min. 6.5V 150mA


9.9V
0.1A -130° -280°
-90° -30°
-10

Standard 7.4V 5V
1A


360° 360° 25 2600mAh 11H 30min 2H

Max. 8.4V 5300mA

Remark

12.6V

2A

+180°

60° –
+160°

Unlimited Rotation

+35°

45 –

Lab Data 1 Lab Data 2

40

Product Specifications

Item

Min.

Gimbal Net Weight

Quick Release Plate Weight

Tripod Weight

Sling Grip Weight

Wrist Rest Weight

Sling Grip/Wrist Rest Base Weight

Gimbal Size (Folded

Gimbal Size (Expanded)

Bluetooth

EIRP

Operation Frequency

Camera Charging

1/4″Rosette Mount Screw Thread Carry Weight

Standard 1054.8g
108.9g
157.1g 251.7g 139.4g
95g

Max. Remark

30521072.5mm

306.4181.4161.63mm
Bluetooth 5.0 10dBm

Without tripod

2.4GHz

Able to charge 5V 1A cameras

3000g

Lab Data 1: The above data is collected at a specified temperature of 25. The WEEBILL 3S is fully charged with 18650-2600mAh batteries and mounted with Nikon D850+Sigma 24-70mm f/2.8L DG. The WEEBILL 3S is properly balanced and put on a flat surface. The maximum runtime is 11 hours and 30 minutes. When the battery powers the gimbal, it also charges the camera simultaneously. The battery life will be shortened in this case, so you should determine whether to turn on the camera USB power supply function. The actual duration of use will vary depending on the length of time the WEEBILL 3S is used, the number of times the battery is charged and discharged, as well as the battery’s vitality. The longer the WEEBILL 3S is used, the more times the battery is charged and discharged, and the lower the battery vitality, the shorter the duration of use..

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Product Specifications Lab Data 2: The data is collected when charging with a 9V PD Fast Charging at a specified temperature of 25. The charging time is 2h. The actual charging time varies with environmental factors. In addition, the lower the temperature, the longer the charging time. All the data is collected from internal experiments of ZHIYUN laboratories. Under different scenarios, the above data is subject to a margin of error. Please refer to actual use of this product.
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Disclaimer and Warning

Thank you for purchasing this product. The information contains herein affects your safety, legitimate rights and obligation. Please read this instruction carefully to ensure proper configuration before use. Failure to read and follow this instruction and warnings herein may result in serious injury to you or bystanders, or damage to your device or property. Guilin Zhishen Information Technology Co., Ltd (hereinafter referred to as “ZHIYUN”) reserves all rights for final explanation on this instruction and other documents related to the product. The information is subject to update without notice. Please visit www.zhiyun-tech.com to obtain the latest product information.
By using this product, you hereby signify that you have read this document carefully and that you understand and agree to abide by the terms and conditions herein. You agree that you are solely responsible for your own conduct while using this product, and for any consequences thereof. You agree to use this product only for purposes that are proper and in accordance with all terms, precautions, practices, policies and guidelines ZHIYUN has made and may make available.
ZHIYUN accepts no liability for damage, injury or any legal responsibility incurred directly or indirectly from the use of this product. Users shall observe safe and lawful practices including, but not limited to, those set forth herein.
ZHIYUN TMTransMount TM are the trademark of Guilin Zhishen Information Technology Co., Ltd and its affiliates. All product names or trademarks referred to herein are trademarks or registered trademarks of their respective holders.
Reading Tips

Legends Hints and Tips

Important

WARNING

Read the ENTIRE User Guide to become familiar with the features of this product before operating. Failure to operate the product correctly can result in damage to the product or personal property and cause serious injury. This is a sophisticated product. It must be operated with caution and common sense and requires some basic mechanical ability. Failure to operate this product in a safe and responsible manner could result in injury or damage to the product or other property. This product is not intended for use by children without direct adult supervision. DO NOT use with incompatible components or in any way otherwise as mentioned or instructed in the product documents provided by ZHIYUN. The safety guidelines herein contain instructions for safety, operation and maintenance. It is essential to read and follow all of the instructions and warnings in the User Guide, prior to assembly, setup or use, in order to operate the product correctly and avoid damage or serious injury.
43

Disclaimer and Warning Safe Operation Guidelines
1. This product is a high-precision control device. Damage may be caused to this product if dropped or subject to external force, and this may result in malfunction.
2. Make sure the rotation of the gimbal axes is not blocked by external force when this product is turned on.
3. this product is not waterproof. Prevent contacts of any kind of liquid or cleaner with the this product. It is recommended to use dry cloth for cleaning.
4. Protect this product from dust and sand during use.
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WarrantyCard
Warranty Period
1. Customers are entitled to replacement or free repair service in case of quality deficits found in the product within 15 days upon receipt of the product.
2. Customers are entitled to free repair service from ZHIYUN for any product proven defective in material or workmanship that results in product failure during normal consumer usage and conditions within the valid warranty period, which is 12 months counting from the date of selling. However, warranty period varies by product component and country of purchase. Please contact our after- sales service team on ZHIYUN official website or your place of purchase for detailed warranty information.
Warranty Exclusions
1. Products subjected to unauthorized repair, misuse, collision, neglect, mishandling, soaking, accident, and unauthorized alteration.
2. Products subjected to improper use or whose labels or security tags have been torn off or altered.
3. Products whose warranty has expired. 4. Products damaged due to force majeure, such as fire, flood, lightning, etc.
Warranty Claim Procedure
1. If failure or any problem occurs to your product after purchase, please contact a local agent for assistance, or you can always contact ZHIYUN’s customer service through email at info@zhiyun-tech.com or website at www.zhiyuntech.com.
2. Your local agent or ZHIYUN’s customer service will guide you through the whole service procedure regarding any product issue or problem you have encountered. ZHIYUN reserves the right to reexamine damaged or returned products.
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WarrantyCard

Customer Information

Customer Name:

Address:

Sales Information

Sales date:

Distributor Name:

Distributor’s Contact Number:

First Maintenance Record

Service Date:

Cause of Problem:

Service Result:

Solved

Phone Number: Product Serial Number:
Repairman Signature: Unsolved Refunded/Replaced

46

Contact Card

Website Google+

Weibo

Vimeo

Facebook (Zhiyun Support)

Facebook (Zhiyun Tech)

Youku

Youtube

Wechat

Instagram

47

Contact Card Tel: +86 400 900 6868 USA Hotline: +1 808-319-6137,9:00-18:00 GMT-7,Mon-Fri Europe Hotline: +49061018132180,10:00-17:00 GMT+1,Mon-Fri Web: www.zhiyun- tech.com E-mail: info@zhiyun-tech.com Address: 09 Huangtong Road, Tieshan Industrial Zone, Qixing District, Guilin, 541004, Guangxi, China
For full product information, please visit ZHIYUN’s official website: Content on www.zhiyun-tech.com is subject to update without notice. ZHIYUN TM is a trademark of ZHISHEN
All product names or brands referred to hereunder may be trademarks or registered trademarks of their respective holders. Copyright © 2023 ZHISHEN. All rights reserved.
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References

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