BENFEI 30 USB to VGA Adapter User Manual

June 14, 2024
BENFEI

BENFEI 30 USB to VGA Adapter

Introduction

The USB to VGA Adapter is a consumer electronic device designed to provide a VGA output from a USB 3.0 port. It is suitable for HD video and audio accessories, hub, data storage, and Ethernet connection. This adapter is trusted by over 20 million users in more than 60 countries and is committed to providing high-quality products, friendly design, and premium service.

Specifications

  • Input: USB 3.0 Male
  • Output: VGA Female
  • Audio Support: No
  • Maximal Resolution:
    • USB 3.0: 1920×1080@60Hz
    • USB 2.0: 800×600

Product Usage Instructions

Connection

To use the USB to VGA Adapter, follow these steps:

  1. Connect the USB 3.0 male end of the adapter to the USB 3.0 port on your computer.
  2. Connect the VGA female end of the adapter to the VGA cable from the display.

Compatibility

Please note the following compatibility information:

  • This USB-A to VGA monitor adapter is designed and used for the WINDOWS OS.
  • It does not support Linux OS, Android, Chromebook, or Windows XP.
  • For MacOS, there is only a beta version available.
  • The supported Mac OS versions are:
    • Big Sur (11)
    • Mojave, Catalina (10.14.2-10.15)
    • High Sierra (10.13.4-10.14.1) – Clone Mode Only
    • High Sierra (10.13-10.13.3)
    • Sierra (10.12)
    • El Capitan (10.11) – No Mirror Mode

FAQ

The screen display abnormally?

If you are experiencing abnormal screen display, please check the following:

  • Check if your system display adapter driver is installed properly.
  • If you have DisplayLink devices installed in your system, please remove the driver from Control PanelPrograms and Features, as these devices may influence the performance.
  • If you have the USB to VGA adapter connected to a USB 3.0 Hub, connect it directly to a USB 3.0 port on your computer instead.

Why only 800×600 resolution?

If the product is operating at 800×600 resolution, follow these steps:

  • Ensure that your computer has a USB 3.0 port. USB 3.0 ports have an SS next to the USB symbol and most have blue plastic centers.
  • If your computer does not have a USB 3.0 port, the maximum resolution will be 800×600.
  • If your computer has USB 3.0 ports, make sure to connect the USB to VGA adapter to one of those ports.
  • If the resolution is still 800×600, try different USB 3.0 ports on your computer.

Could the adapter work under secure desktop?

The USB to VGA adapter is not compatible with secure desktop environments. It can only work under regular Windows settings. Under secure desktop, the driver of the graphics card cannot be opened.

BENFEI Since our foundation in 2014, we’ve been dedicated to building consumer electronic devices and accessories with leading technological innovations.
We focus on HD Video& Audio accessories, Hub, Data Storage and Ethernet connection. We has steadily grown into a brand trusted by over 20 million users in more than 60 countries.
BENFEI is committed to providing high-quality products, friendly design and premium service to our customers.

BENFEI-30-USB-to-VGA-Adapter-FIG-1

Introduction

The BENFEI USB 3.0 to VGA Adapter provides a cost-effective and easy solution for connecting a desktop, laptop with USB 3.0 Port to a VGA display such as monitor, projector or TV.
Functioning as an external graphics card, this USB to VGA adapter provides a convenient way to add multi-monitor capability to a USB 3.0-enabled desktop or laptop computer (optimal performance from USB 3.0, backward compatible with USB 2.0).
The adapter can be used to mirror your primary desktop, showing the same image on each display, or to extend your desktop to double your workspace and increase your productivity.
To save space while travelling, this ultra-portable USB to VGA adapter features a lightweight, small footprint design that fits easily in a laptop carrying bag.

Specifications

  • Input: USB 3.0 Male
  • Output: VGA Female
  • Audio Support: NO
  • Maximal Resolution: USB 3.0: 1920 1080@60Hz (at USB 2.0 only operate at 800 600)

How it works

Install driver

  • A, The USB-VGA Adapter requires the driver installation, please install from CD in the package.
    If there is no CD Reader in the computer, please don’t worry, there is a flash in the adapter with driver, please go to “my computer”, the adapter appear as a USB flash, just like “C:D:”, double click it, the OS will manually install the driver and then the monitor will be turned on. If the screen is zoomed, please manually adjust the resolution setting.
    Or download from BENFEI website: http://www.think-benfei.com/p_driver.html

  • B, The Mac OS need open the screen recording->fl2000_display.

Connection
Connect the USB 3.0 male end to the USB 3.0 port of your computer, and connect the VGA female end to VGA cable from the display.

What’s in the Box

  • USB to VGA Adapter
  • Installation Driver CD
  • User Manual

Important Note

This USB-A to VGA monitor adapter is design and used for the WINDOWS OS Does Not Support Linux OS/Android/Chromebook/Windows Xp For MacOS, there is only a beta version. The supported Mac OS version is

  • Big Sur (11)
  • Mojave, Catalina (10.14.2-10.15)
  • High Sierra (10.13.4-10.14.1) Clone Mode Only
  • High Sierra (10.13-10.13.3)
  • Sierra (10.12)
  • El Capitan (10.11) No Mirror Mode

FAQ

The screen display abnormally?

Please check the following to see if something caused this issue: Check if your system display adapter driver is installed properly. If you have DisplayLink devices installed in your system, please remove the driver from Control Panel Programs and Features Since these kinds of devices may influence the performance. If you have the USB to VGA adapter connected to a USB 3.0 Hub, connect it directly to a USB 3.0 port on your computer instead.

Why only 800x600?

Want to try more monitors?

This adapter needs a lot of data to keep working properly. Most computer systems can’t send enough data over USB 3.0 for two usb to vga adapters. This means that one or both monitors will start flickering or go completely blank. Here are some rules to give you the best chance. No Hubs! USB hubs provide more ports but can't increase the amount of data a USB port can send. If your system has more than one USB 3.0 Host controller, connect one usb to vga adapter to each controller. You can also try adding an additional PCIe to USB 3.0 adapter card to your system.

Could the adapter work under secure desktop?

The USB to VGA adapter could work under regular Windows setting, but it couldn’t work under secure desktop. That’s because, under secure desktop, the driver of the graphics card couldn’t be opened.

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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