2312 Smart Door Lock Keypad
User Manual

2312 Smart Door Lock Keypad

Please Read The User Manual Carefully Before Installation!
Letter of thanks to clients
Hi dear client,
First of all, thank you so much for choosing the hornbill brand among plenty of products.
Hornbill aims at the “safe, simple, smart life”. Hornbill has its own manufactory and mainly produces locks selling all around the world, such as the United States, Europe, Japan, etc.
We started online sales in 2016 and hornbill has brought security and smart technology to more than 8 million families worldwide.
Further, all products are the most assuring products selected after countless uses, tests, and personal experiences of staff. Up to now, we have also received the encouragement and love of numerous customers, for which we are also very gra­teful. In the future, all staff of our company will work harder and hornbill will always study and integrate the world’s most cutting-edge technology into our products that will exceed customers’ expectations. We are also very willing to listen to every customer’s opinions and advice to make more improv­ emends and efforts in the future. Last but not least, if you have any issues such as installation or suggestions about the product, please do not hesitate to contact us by phone or email at any time, “Customer forego­ st” will always be our constant principle. Wish you all the best and luck. Please continue to support hornbill in the future, thank you-
Scan me
APP download:

http://onelink.to/xf7eah http://onelink.to/ttlock

After-Sales Contact Information
E-mail: [email protected]
6 Toll Free(us): (888)666-9309
Toll Free(ca): (855)832-2847

ABOUT PRODUCT

Package Included Product Overview

 Specifications

GETTING STARTED

Identify Left/Right Hand Door
Stand by OUTSIDE facing the keypad. Check Door Measurements Download the smart lock APP

http://onelink.to/xf7eah http://onelink.to/ttlock

 INSTALL THE LOCK

Adjust the Latch A Measuring if the latch is long enough, pull it to adjust from 60mm to 70mm. B Please keep the ‘square’ latch hole in front or behind (not centered)
Install the Latch and Strike Plate

A Insert the latch and keep the latch quire hole horizontal.| B use related screws to tight up.

Adjust the Handle Direction A Left Hand Door: Turn the front handle to Left and turn the back handle to Right.
Right Hand Door: Turn the front handle to Right and turn the back handle to Left.
B After the adjustment, tighten the screws according to the pictures in the corresponding direction.
Install the Front Panel

A Insert the flat ruler and keep it horizontal.| B The IC wire needs to pass under the latch.

Route the IC Wire & Install the Mounting Plate A Connect the IC wire of front and back panel. B Tighten up 3mounting plate screws to fix the mounting plate.
Note: If the thickness of your door is greater than 48 mm, please use longer screws.
Install the Back Panel

A Tighten the 3back panel screws.| B Install the batteries and cover.

Test
A Press the handle of the back panel to see whether the latch can retract normally.
B Before the lock is paired, the default administrator passcode is 123456, please enter 123456# on the keypad to check if it can unlock it. How to reset
A: Remove the battery cover when powered on, press and hold the reset button for about 5s, and release it after hearing the voice “Please input the initialization passcode”.
B: Input 000# and you will here the voice “Deleting the administrator successful”.
C: If you don’t have a screwdriver or tool of sufficient size to press he reset button, you can remove the back panel and hold the reset button directly (also ensure that it is powered on).

APP Guide

1. Account Registration
   1. Download the Smart Lock app from Google Play or App Store.
   2 Search “Next Lock” or “TT Lock”. 3 Click register to get started.
   4.  Enter the email or phone number (e.g. 8669859909), and set the password, click Get Code and enter the verification code. (Please select the correct Country/Region.)

2. Pair Your Lock with APP
   Step 1: Click “Big Plus” Please make sure your phone Bluetooth is turned on, and make sure you are nearby the lock within 1 O feet. Step 2: Touch the keypad and click “Next”.
   Step 3: Click the red plus sign to add the lock, please name the lock like front doors Step 4:
   Note: The default code will be invalid after pairing successfully. Set your new Admin passcodes: Click settings> Basics> Admin Passcode.

3. Lock Page Overview
   | Unlock/Lock Unlock/Lock using phone’s bluetooth
   ---|---
   | 3 Remote Unlock unlock remotely if G2 Gateway is conn­ected nearby
   | eKeys Others can control the lock via the app
   | Passcodes Generate 5 different types of passcodes
   | cards Set up your fobs here
   | Fingerprints Set up fingerprints
   | Authorized Admin create and edit admins
   |  Records View entry times, attempts and methods
   |  settings get auto lock and passage mode here

4. APP to Lock/Unlock Unlock: Tap this big icon once.
   Lock: Press this big icon for seconds.
   Tap to remotely unlock (Need Gateway).

5. Passcodes
   Step 1: Click passcodes to code page.
   Step 2: Click Generate passcode.
   Step 3: Name your code> Set Time Duration> Set 4-9 digits code > Click Generate (Set passcode).
   NOTE: To generate custom codes or change any type codes, please make sure you are nearby the lock within 10 feet and the Bluetooth is turned on, unless you have the G2 gateway and it is connected.Here are some illustrations for 6 different codes.

6. eKeys
   NOTE: eKeys are different from passcodes. eKeys require the other user to download the Next Lock app and then they can lock/unlock by APP too.
   Step 1: eKeys works by sharing app access of your lock with another Next lock account. eKey recipients will also be able to use their phone to unlock/lock the smart lock.
   Step2: Enter recipient’s account, it can be the phone number or email address used during registration.
   Step3: The recipient needs to log into their Next lock account to receive the eKey

7. Authorized Admin
   NOTE: Authorized Ad min is similar to eKeys but has more rights than eKeys.
   An authorized admin can do the following:
   1. Unlock/lock via the app.
   2. Generate, Edit, or Delete passcodes, IC cards, and fingerprints.
   3.  Adjust settings like passage mode, auto-lock timer, and turn on/offthelocksound.
   Step1: Click Authorized Admin.
   Step2: Enter recipient’s account, it can be the phone number or email address used during registration.
   Step3: Name it and click Send

8. IC Cards
   1. Click “Cards”.
   2. Click “Add Card”
   3. Set up the valid period of the IC card.
   4. Once the lock says “Please swipe your card”>place the IC card against 5 on the keypad.
   5. If you hear prompt voice “input successful”, the IC card can be used to unlock your door.

9. Fingerprints
   Stepl: Tap on Fingerprints.
   Step2: Tap on “Add Fingerprints”.
   Step3: Set up the validity period of the fingerprint.
   Step4: Follow instructions on app, you will be asked to place your finger on the sensor 4 times.

10. Auto Lock/ Passage Mode
    Auto Lock: Tap “Settings”> Tap “Auto Lock”> Auto-lock will automatically lock the lock when it has be opened after 5 seconds by default.
    Passage Mode: Tap “Settings”> Tap “Passage Mode”> set up the specific time period> During the specific time period, the lock will remain unlocked until it is manually locked. (Auto lock will be disabled during Passage Mode validity period.)

11. Lock SettingBasic: You can view and Lock basic information, lock name etc.
    Door Sensor: You will be able to get door status and auto-lock the door with a door sensor (Sold separately). Remote Unlock: Allows you to unlock the smart lock remotely via a gateway (Sold separately) . This feature can only be turned on/ off via Bluetooth.
    Lock Sound: Turn on/off the sound of the lock. Adjust the lock prompt voice volume.
    Reset Button: Turn on/off the reset function via the reset button on the back panel.
    Import from another lock: Allows for the transfer of eKeys, Author­ razed Admin, passcodes and IC cards from one lock to another.
    Lock Clock: Calibrate the Time of the lock
    Firmware Update: Check for update of the lock

Pair Your Gateway with the Locks and Alexa Device

1. Pair the Gateway
   1. After pairing, check the signal: Gateway> choose the gateway connected> Nearby locks> Check if the signal is Strong> Move the gateway closer to lock if the signal is weak. Please make sure the distance between the gateway and the smart lock is within 16 feet, and make sure your phone and the gateway are connected to the same WiFi. (The gateway only works with 2.4 GHz WiFi.)2. Hit Settings > Turn on remote unlock > Check if the little icon shows in the main page> Hit to unlock remotely.­

2. Pair the Alexa
   (1) Alexa home page> Hit More> Skills and Games> Search “Nextlock” > Enable to use.
   (2) Sign in the Nextlock account> Hit close after the successful connection).
   (3) Home page> Device> Find your lock and hit it.
   (4) Hit setting (on the upper right)> Turn on the “unlocked by voice” set the code for unlocking by voice every time).

Troubleshooting

After replacing the new battery, the App shows that the Battery level is incorrect.| A:Open the Next Lock APP > Go to the Settings(main page) > Basics

Battery > Update.
B:If it still fails, Open the Next Lock App > C- lick Settings > Click Basic > Lock Number, and send it to the customer service to update.
Keypad do not respond.| A:Check if the batteries are new.
B:Check if the IC wire is installed correctly. (Refer to the step “Install the Back Panel”)
Can not pair the gate- way. Can not remotely control after connecting with the gateway.| A:Check if the distance between the lock and the gateway is within 16 feet.
B:Check if the phone and the gateway are connected with 2.4Ghz wifi.
C:Open Next Lock APP > Gateway (upper left corner), if the gateway shows blue lighting, succeed.
D:If it still fails, unplug it for minutes and reconnect doing the above steps again.
Fingerprints is not sensitive and seldom works,| A:Delete the fingerprint and add it again.
B:Next Lock > fingerprints > choose to delete > add the new one.
C:Completely put your finger on the reader and let it to collect more angles of your finger.
The handle is hard to rotate.| A:Take off the back panel and mounting panel.
B:Check if the IC wire is installed correctly. (Refer to the step “Install the Back Panel”)
When turning the back handle, the latch won’t move.| Please check if the latch length is enough and the ‘square’latch hole in front or behind.
---|---
Can not pair the lock with APP.| A: Turn on the Bluetooth and near your lock> Open the Next Lock App > click “+” button >
Choose “All Locks’ > Touch the lock keypad to lit up it> Click the “+” to add the lock during
the time when the keypad is lighted. B: lf no lock shows(all gray), please reset your
lock.
C: Follow the above steps to add the lock again after the reset.

FAQ

Q1: How to lock/unlock via keypad?

A1: Lock: light up the keypad and press the # for 2 seconds. Unlock: Enter

passcodes#.

Q2: How many different passcodes/fingerprint /IC card can I set?

A2: One lock has only one admin code while it can generate at least 300 guest passwords/ 120 fingerprints/ 200 IC cards. Note: All the guest passcode needs to be us ed at least once, otherwise it will be invalid.

Q3: How long is the lock warranty period?

A3: 1-year smart lock warranty, including the free replacement if confirmed and lifetime customer service.

Q4: Does it support Wi-Fi connection(Remotely unlock)?

A4: Yes it supports Wi-Fi connection which needs to purchase the G2 gateway (sold separately).

Q5: Can I remotely share/ generate a guest passcode?

AS: Yes you can generate remotely and share the passcode even far away from the home (without Wi-Fi). Note: Only Custom code changes need to turn on the Bluetooth and near the lock/ G2 gateway.

Q6: How to set the account password?

A6: Next Lock or TTLock- Upper left corner(menu button) - Click on your profile picture(edit) ­ Reset Password.

Q7: What is the eKeys?

A7: eKeys could be Sent to other accounts by the administrator, the recipients will have permission to control the lock via their phone APP. Note: The recipient also needs to download the APP and register an account.

Q8: Can I use one IC card to match different door locks from the same brand?

A8: Yes, you can use one IC card to match different door locks. It will be risky in case you lose it.

Q9: How to make my family members to control the lock via APP?

A9: They have to download the Next Lock APP and register their account first. Then admin Opens Next Lock App > Click Authorized Ad- min > Create Admin > Select Permanent > enter family's account> give a name> Turn on allow remote unlocking> Send.

Q10: How to unlock if battery power runs out?

A10: USS cable can directly power the lock and activate the keypad. Charging it via the ports on the lock.

Q11: How to set auto lock?

A11: Open the Next Lock > Settings > Auto Lock> Turn on and set the timer.

How to program by KEYPAD

B: Open Next Lock > Settings > Basics > Admin code> Upload the new admin code.
Set general passcode.| Enter 85# New admin code# new passcode # new passcode

.

Set fingerprint.| Enter 85# New admin passcode# Program fingerprints
Set IC cards.| Enter 85# New admin passcode# Program IC cards.
Delete all fingerprints.| Enter 70# Admin code #.
Delete all IC cards.| Enter 69# Admin code #.
Set English as language| Enter 39# Admin code #2#.

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