FLEXISPOT EG1S-UK Electric Standing Desk Installation Guide

June 14, 2024
FLEXISPOT

FLEXISPOT EG1S-UK Electric Standing Desk

Product Information

Specifications:

  • Model: EG1B-UK/EG1W-UK/EG1S-UK
  • Manufacturer: Loctek Ergonomic Technology Corp.
  • Address: 588 Qihang South Road, Binhai Industrial Zone, Yinzhou District, Ningbo, Zhejiang, 315145, P.R. China
  • Importer: FLEXISPOT LIMITED, 3 GOWER STREET, LONDON, GREATER LONDON, WC1E 6HA

Product Usage Instructions

Section 1: Assembly

  1. Start by loosening the 4 bolts in the crossbeam (4) using Wrench A. This will allow you to lengthen the crossbeam.
  2. Connect the two columns (2,3) by inserting screw F and tightening them using Wrench A.

Section 2: Transmission Rod Installation

  1. Loosen Transmission Rod 5 from column 2.
  2. Extend the rod and insert it into Column 3 (with motor).
  3. Tighten the rod using Wrench A.

Section 3: Support Beam Connection

  1. Connect the support beam (6) with columns (2,3) using a screw F.
  2. Tighten screw C in holes on the side beam using a 5×5 wrench A.

Section 4: Frame and Desktop Attachment

  1. Align the frame with the pre-set screw holes on the bottom of the desktop.
  2. Attach the adapter holder (11) to the crossbeam (4).
  3. Attach the frame to the desktop using screws (D).

FAQ (Frequently Asked Questions)

Q: How should I insert the rod into the motor?
A: To ensure smooth lifting, rotate the rod less than 1/3 turn when inserting it into the motor.

Specifications

Accessory Package

The figures shown are for reference only. Please contact customer service if there are any accessories or tools missing.

Parts Included

Diagram of Components

Installation Steps

Step 1: Install desk feet
Attach the desk foot (1) to the lifting columns (2 & 3) using 8 M6 bolts (E) and a 5×5 hex key (A).

Step 2: Install crossbeam
Loosen 4 bolts in the crossbeam (4) by Wrench A to lengthen it to connect the two columns (2,3) with screw F, and tighten them by Wrench A.

Step 3: Install transmission rod

  1. Loosen Transmission Rod 5 from column 2;
    Note: Please insert the transmission rod until the shaft stopper touches the column (Figure 1 ).

  2. Extend the rod and insert it into Column 3 (with motor), then tighten it by wrench A.
    To ensure the lift is smooth, rotate the rod less than 1/3 turn when inserting into the motor.

Step 4: Install support plates
Connect support beam (6) with columns (2,3) by screw F, then tighten screw C in holes on side beam by 5×5 wrench A.

Step 5: Install adapter holder, desktop, and keypad

  • Align the frame with the pre-set screw holes on the bottom of the desktop.
  • Attach the adapter holder (11) to the crossbeam (4) (Figure.1.)
  • Attach the frame to the desktop with screws(D)(Figure. 2).

Step 6: Tighten the crossbeam and transmission rod
Tighten down the 4 bolts in the crossbeam with the 4×4 hex key (A), and the hex bolt in the middle of the transmission rod with the wrench (G).

Step 7: Install baffle and adapter
Attach the baffle (8) to the crossbeam using M4 bolts(B) and tighten with 2.5×2.5 hex key (A). Insert the adapter (7) into the holder (11 ).

Step 8: Install and sort out the power cord
Connect the power cord (9) to the adapter (7) as shown in the picture.

The cable tie (10) can be used to fasten the cables to the desktop.

Keypad Instruction

Keypad

Height adjusting function
Press the UP button or DOWN button to lift or lower the height of the desk surface.

Reset

  1. At the lowest position, long press the down button for 5 seconds to enter reset mode. The lifting system will then bottom out and rebound slightly, indicating that the reset is successful.
  2. If the lifting system fails, long press the down button until the lifting system bottoms out and rebounds slightly to reset the system.

Troubleshooting

  1. If there is no response to pressing the up or down button after a period of continuous work, please let the desk idle for at least 18 minutes before operating it again.
  2. During the lifting process, if the desk reverses its movement unexpectedly, please check whether the desk load is too heavy or if the desk experiences a lot of shaking while in use.
  3. If the lifting columns are uneven and/or not the same height, please refer to the “standing desk leg problem” video at https://www.flexispot.com/deskresources#3 for troubleshooting.

Attention

  • Power supply: AC100 – 240 V, frequency 50/60HZ;
  • Working environment: O – 40 °C;
  • Before cleaning, you have to unplug the power supply cable. Clean with a slightly damp cloth to wipe away the surface dust. Keep all electrical components away from liquids. Do not damage the connection line and keep the plug in a safe position.
  • Inside the control box, there are electronic components, metal parts, plastic parts, wires, and so on. They should be disposed of in accordance with the local laws and regulations. They cannot be disposed of as household waste.
  • Before using the product, please make sure the product has been installed correctly.
  • Before starting use of the product, please read the instructions to fully understand all the product’s functions and settings.
  • Keep children away from electric height-adjustable desks, control units, and handsets. The manufacturer is not responsible for any damages that result from children’s unpredictable behavior.
  • Slight noise caused by the multi-wedge belt or brake system will not impact the use of this product.
  • Do not use corrosive or abrasive materials to clean this product and please dispose of cleaning solutions in an environmentally friendly manner.
  • Understand the risks associated with using this product. Children or those with cognitive impairment should not use this product without supervision.
  • If the power supply cord is damaged or broken, it must be replaced by the manufacturer or a relevant specialist to avoid any injuries.
  • Please operate in a clean and safe environment. For example, do not leave around your tools. Always be careful to deal with packaging materials, in order to avoid any kind of possible danger. Potential choking risk exists when children play with plastic bags!
  • If necessary, retain the original package for future transportation.

Recycling and Disposal

This product cannot be disposed of as household waste. To prevent damage to the environment, this product should be recycled. Please use the relevant recycling systems available to you or contract the distributor or manufacturer for recycling assistance.

FlexiSpot Limited Warranty

This limited warranty offered by FlexiSpot covers defects in material or workmanship in new Flexispot products. This warranty extends to the original purchaser only and is non-transferable. Only consumers purchasing FlexiSpot products from authorized FlexiSpot retailers or resellers may benefit from our limited warranty.

What is Covered?
The FlexiSpot limited warranty covers our products against defects in material or workmanship as follows:

  • FlexiSpot Height Adjustable Desk Frames
    All height-adjustable desks purchased on or after October 1, 2016, include a 5-year warranty for the frame, and a 3-year warranty for the motor, controller, switch, and other mechanisms.

  • FlexiSpot Sit-Stand Desktop Workstations
    All standing desks purchased on or after October 5, 2016, including a 5-year warranty for the frame and medium-fiber desktop, and a 3-year warranty for the gas spring system and mechanisms.

  • FlexiSpot Desk Bikes
    All desk bikes purchased on or after October 5, 2016, include a 3-year warranty for the frame, and a 1-year warranty for the electronics and other mechanisms.

  • Accessories
    All monitor mounts purchased on or after October 5, 2016, include a 5-year warranty for the arms, and a 3-year warranty for the gas spring system and mechanisms.

What are your Remedies?
FlexiSpot will replace at no charge to the consumer the defective parts only or, at FlexiSpot’s option, replace any product or part of the product that is defective because of improper workmanship and/or material, under normal installation, use, service, and maintenance. If FlexiSpot is unable to provide a replacement and repair is not practical or cannot be completed in a timely fashion, FlexiSpot may elect to refund the purchase price in exchange for the return of the product. In the rare event that your FlexiSpot product is defective, we will provide you with a replacement item shipped at no cost to you within continental Europe. The shipping method for replacement products is DHL Classic, but expedited shipping is available if you choose to pay the additional expense. In addition, you will need to pay the shipping costs if any products need to be shipped to you at an address outside continental Europe.

REPAIR OR REPLACEMENT {OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. FLEXISPOT NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT.

What is Not Covered?
Our limited warranty does not cover any problem that is caused by:

  1. Conditions, malfunctions, or damage not resulting from defects in material or workmanship.
  2. Conditions, malfunctions, or damage resulting from normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence, accident, or alteration.
  3. Accessories, connected materials, and products, or related products not manufactured by FlexiSpot.
  4. Conditions, malfunctions, or damage resulting from failure to follow the instructions and guidelines relating to the product’s intended use.

Our limited warranty is void if a product is returned with removed, damaged, or tampered labels or any alterations (including removal of any component or external cover).

How to File a Claim?
In order to receive the benefit of our limited warranty, you need to process your claim in compliance with the terms of this limited warranty and follow the proper return procedure. To request warranty service, please contact customer service via email at contact@flexispot.com or toll-free at 855-421-2808. You will need to provide the sales receipt or other evidence of the date and place of purchase for your FlexiSpot product.

Implied Warranties and Limitation of Damages
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES {INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY, AND FLEXISPOT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS OR REVENUE, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FLEXISPOT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions do not allow limitations on the duration of an implied warranty or the exclusion or limitation of special, indirect, incidental, or consequential damages, so the above limitations or exclusions may not apply to you.

Governing Law
This Warranty shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction.

How State Law Applies
This Warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Manufacturer:

Loctek Ergonomic Technology Corp.
Add: 588 Qihang South Road, Binhai Industrial Zone, Yinzhou District, Ningbo, Zhejiang, 315145, P.R. China.

Importer:
FLEXISPOT LIMITED, 3 GOWER STREET, LONDON, GREATER LONDON, WC1E 6HA.

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