Kraus KTF-3104 Oletto Contemporary Single Handle Touch Kitchen Sink Faucet Installation Guide

June 14, 2024
Kraus

Kraus KTF-3104 Oletto Contemporary Single Handle Touch Kitchen Sink

Faucet

Product Information

Specifications

  • Model Number: KTF-3104
  • Pre-drilled hole size requirement: 1 3/8 (min)
  • Max countertop thickness: 2 3/8
  • Faucet Dimensions:
    • Overall Height: 16 3/8 (417mm)
    • Spout Height: 10 5/8 (269mm)
    • Spout Reach: 9 (230mm)
    • Base Width: 4 1/8 (104mm)
    • Base Length: 6 1/8 (155mm)
    • Max Deck Thickness: 2 3/8 (60mm)

Product Usage Instructions

Prior to Installation:

  1. Check that you have all the necessary parts listed in the diagram and parts list.
  2. If any part is missing or damaged, contact KrausR Customer Service for a replacement.
  3. Read all instructions and safety warnings.
  4. Gather all tools, parts, and equipment necessary for a safe installation.
  5. Turn off the hot and cold water supply at the angle stops and turn on the old faucet to release any built-up pressure.
  6. Remove the existing faucet and clean the sink or countertop to remove any debris, plumber’s putty, or silicone.
  7. Flush angle stops to release any debris prior to installation.

Tools Required:

  • Adjustable Wrench
  • Phillips Screwdriver
  • Silicone Sealant
  • Safety Goggles
  • Pipe Tape

Installation Steps:

  1. Step 1. Installing the faucet assembly:
    Insert the faucet body through the hole in the sink or countertop.

  2. Step 2. Securing the faucet assembly:
    Install the rubber washer and metal washer onto the threaded mounting shank. Thread the nut onto the mounting shank and lock it into position by tightening the screws. Do not overtighten.

Note : The faucet comes with a white stabilizing base. The stabilizing base MUST be used when installing the faucet to a stainless steel countertop or directly to any kitchen sink (Top Mount sink). Without this base, the touch faucet will not function properly.

Care & Maintenance:
To keep the product clean and shining, follow these steps:

  1. Rinse with clean water and dry with a soft cloth.
  2. Do not clean with soaps, acid, polish, abrasives, or harsh cleaners.
  3. Do not use a cloth with a coarse surface.
  4. Unscrew the aerator and clean when necessary.

FAQ

What should I do if any parts are missing or damaged?
If any parts are missing or damaged, please contact KrausR Customer Service at 800-775-0703 for a replacement.

What is the maximum countertop thickness for installation?
The maximum countertop thickness for installation is 2 3/8 inches (60mm).

Can I clean the faucet with harsh cleaners or  abrasives?
No, do not clean the faucet with soaps, acid, polish, abrasives, or harsh cleaners. Use clean water and a soft cloth instead.

How often should I clean the aerator?
Clean the aerator when necessary. Regular cleaning will help maintain optimal faucet performance.

Congratulations on the purchase of your new Kraus plumbing fixture!
Please keep the box and packaging materials until your product is completely installed. If you have any questions, require technical assistance or have any problems with your product:

STOP: DO NOT RETURN TO STORE

Please contact our Customer Service Team at 1-800-775-0703 / customerservice@kraususa.com. Have the model number available and retain a copy of your receipt with the purchase date for reference. If for any reason this product does not meet your expectations, please be sure to repack this product in the original box and packaging material to avoid damage during transit.

Prior to Installation:

  • Make sure you have all necessary parts by checking the diagram and parts list. If any part is missing or damaged, please contact Kraus Customer Service at 800-775-0703 for a replacement.
  • Read all instructions and safety warnings and ensure you have all tools, parts, and equipment necessary for a safe installation.
  • Turn off the hot and cold water supply at the angle stops and turn on the old faucet to release any built up pressure. Remove existing faucet. Clean sink or countertop to remove any debris, plumber’s putty, or silicone.
  • Flush angle stops to release any debris prior to installation.
  • Pre-drilled hole size requirement: 1 3/8″ (min)
  • Max countertop thickness: 2 3/8”

Tools Required

Care & Maintenance

To keep the product clean & shining, follow the steps below:

  1. Rinse with clean water & dry with a soft cloth
  2. Do not clean with soaps, acid, polish, abrasives or harsh cleaners
  3. Do not use cloth with a coarse surface
  4. Unscrew the aerator and clean when necessary

This installation manual is subject to change without further notice.

Diagram and Parts List

  • A. Faucet Body
  • B. Mounting Hardware
1. Rubber & Metal Washer
2. Mounting Nut
3. Mounting Screws
4. Plastic Spacer
  • C. Control Box
  • D. Battery Box
  • E. Battery & Control Box Mounting Screws
  • F. Batteries
  • G. Weight
  • H. Hex Key
  • I. Brass Check Valve

Faucet Dimension

Installer Tip:
Shut off the main water supply before installing a new faucet.

  • Step 1. Installing the faucet assembly
    Insert the faucet body through the hole in the sink or countertop.

  • Step 2. Securing the faucet assembly
    Install the rubber washer and  metal washer onto the threaded mounting shank. Thread the nut onto the mounting shank. Lock the nut into position by tightening the screws. Do not overtighten.

    • NOTE : Faucet comes with a white stabilizing base. The stabilizing base MUST be used when installing the faucet to a stainless steel counter top or direct install to any kitchen sink (Top Mount sink). Without this base, the touch faucet will not function properly.
  • Step 3. Connect the waterlines
    Thread the nut (1) onto the outlet of the water supply valve (2) and tighten with wrench. Thread nut (3) on the supply line onto the nut (1) and tighten with wrench. Do not overtighten.

    • NOTE : Please make sure filter washers are installed before connecting to the main valve.
  • Step 4. Flush the faucet
    Make sure water supplies are closed. Move handle to full mix position. Place bucket under the faucet supply hose. Slowly open both water supply stops to flush lines. This will prevent debris frombeing lodged in the hose and sprayer. Close water supplies and faucet valve. Remove bucket and dry tube with soft cloth.

  • Step 5. Control box installation
    Connect the supply hose to inlet on the control box. Connect the pull down hose to the outlet. Install the control box on cabinet wall vertically by pulling the adhesive from the velcro backing on the control box. Attach the control box to the cabinet wall. You may also use the control box mounting screw (E) to attach the box to the cabinet wall.

  • Step 6. Attach the battery housing
    Install the 4 AA batteries provided in battery housing. Pull the adhesive from the velcro backing on battery housing and attach the battery housing to the cabinet wall. You may also use the mounting screw (E) to attach the battery housing to the cabinet wall.

  • Step 7. Connect the wires

1. Attach the C-clip from control box to the faucet shank.
2. Connect the wire from the faucet to the control box.
3. Connect battery housing to the control box.
  • Step 8. Attach the counterweight
    Install the weight (G) on the marked area of the spray hose.

  • Step 9. Installation complete
    NOTES:

1. When the faucet is on the LED indicator light is white. If you see a blinking red light three times, that means the battery is at 10%. This is a reminder to change the batteries or change the faucet to the mechanical function.
2. When the red light is blinking three times, you can change the faucet from touch function to mechanical (regular) by touching the faucet 5 times within 3 seconds. The LED indicator light will not be on in mechanical function and you use the handle like normal. Note: Shut the water supply valves before performing this action.
3. Once you change the faucet to mechanical function when the battery is dying, you will not be able to go back to touch function until the batteries are changed. Once the batteries are changed the faucet will automatically go back to touch function.
4. It is important that you change the battery once it reaches 10% to avoid any risks of flooding as the handle stays in the on position during touch function.
5. There is an automatic shut-off function after 3 minutes to prevent water waste in case of accidental activation.

Replacement Parts

Replacement Parts List Finish/Color Part #
1. Sprayer Head CH,SFS,MB,BG* KP46002
2. Check Valve   KP46025
3. Sprayer Hose CH,SFS,MB,BG* KP46001
4. Handle Assembly CH,SFS,MB,BG* KP46014
5. Cartridge Cover CH,SFS,MB,BG* KP46015
6. Locking Nut   KP46013
7. Cartridge   KP46012
8. LED Base Seat Assembly CH,SFS,MB,BG* KP46003
9. Rubber Washer   KP46004
10. Plastic Spacer   KP46005
11. Metal Washer   KP46006
12. Mounting Nut   KP46007
13. Mounting Screw   KP46008
14. 1.8GPM Flow Restrictor WH* KP46011
15. Quick Connector   KP46010
16. EZ-Weight   KP46009
17. Hex Key   KP46017
18. Control Box Set   KP46016
19. Battery Housing   KP46018
20. C-clip   KP46020
21. Brass Check Valve   KP46046
22. Control Box Mounting Screw   KP46019
23. Mounting Hardware Kit (includes KP46004,KP46006, KP46007,KP46008)  

KP46038
24. Filter Washer|  | KP46024

*Denotes faucet component color options:

  • CH – Chrome
  • SFS – Spot Free Stainless Steel MB – Matte Black
  • BG – Brushed Gold
  • WH – White
  • BL – Black

Trouble-Shooting

If you have followed the instructions carefully and your faucet still does not work properly, take the following corrective steps:

PROBLEM CAUSE ACTION
Leakage under faucet handle Locking nut has come loose or cartridge needs to
be reseated. Remove button located at top of handle.

Loosen set screw with hex wrench. Remove handle and unscrew cartridge cover by

hand. Tighten locking nut with an adjustable wrench.

Water does not shut off| Cartridge may need to be| Remove button located at top of handle.
completely| adjusted or replaced.| Loosen set screw with hex wrench. Remove
 |  | handle and unscrew cartridge cover by
 |  | hand.| Unscrew| locking| nut| with| an
 |  | adjustable wrench. Remove ceramic disc
 |  | cartridge.
 |  | Check for cracks, and if O-ring is seated
 |  | correctly. Reseat cartridge.
Leaking between spray head and the hose| Spray head may be loose or washer is not seated correctly in the hose connection.| Tighten spray head by hand until snug. Make sure washer is seated correctly.
Hose does not retract| Weight may be installed incorrectly.| Readjust weight on hose.
Low flow| Aerator may be clogged



The screen filter in the hose connectors is dirty.

| Unscrew aerator with aerator key. Hold tip of spray head and turn on water to flush debris.


Turn off the water supply at water valve and unscrew the hose connectors from

water supply lines. Clean the screen in the water lines with hot water, removing any debris or calcium build up.

LED light is not working| The power is not connected.



The faucet is in mechanical mode.


The faucet has two working modes, Touch and Mechanical. The initial state is Touch mode. Tap (touch) the faucet 5 times in a row to switch to Mechanical mode in order to control water flow with the faucet handle.

| Check that the battery box cable is connected, and that the battery is functional and installed correctly.


Switch to Touch mode by tapping

(touching) the faucet 5 times in a row, or change batteries if needed.

Insensitive or ineffective touch| The handle is not open.| Open the handle then touch the tube or
---|---|---
control, or no water comes out|  | the body, water will turn on.
 | The installed sink is made with| When installing, it is necessary to add
 | stainless steel or marble material,| additional triangular plastic gaskets to
 | and the shank is too close to or in| avoid direct contact between the metal
 | contact with the sink.| parts of the faucet and the sink.
 | The power is turned on before the| Confirm that the installation is complete,
 | faucet is installed completely.| unplug the battery box cable, and
 |  | reconnect it.
 | Mechanical mode is activated.| If faucet is in Touch mode and battery
 |  | power is low, tap (touch) the faucet 5 times
 |  | in a row to switch to Mechanical mode
 |  | where water flow is controlled by the
 |  | faucet handle. When the battery is
 |  | replaced, the faucet will automatically reset
 |  | to Touch mode.
 | The battery box is too close to the| The control box should be at least 3 inches
 | control box.| away from the battery box.
 | The battery is out of power or| Check that the battery is functional and
 | installed in the opposite direction.| installed correctly.
Red LED light is flashing| Low battery| Replace with 4 new batteries.

Codes/Standards Applicable:

ASME A112.18.1 1.8GPM 6.8L/min maximum

Faucet

  • Kraus USA Plumbing, LLC (“Kraus”) extends this warranty to the original purchaser for personal household use of the Faucet when purchased from an authorized Kraus dealer and in the location of original installation. This warranty is non-transferable.
  • Kraus warrants the structure and finish of the Faucet to be free from defects in material and workmanship under normal usage for as long as the original purchaser resides in the residence in which the Faucet was first installed.
  • Kraus warrants the Faucet’s sprayhead assembly (including the engine, aerators, structure, restrictors, back flow preventers, sprayer hoses, braided supply line hoses which encompasses nylon, silicon and stainless steel) of the product to be free from defects in material and workmanship under normal usage for a period of one (1) year from the date of purchase.

Commercial Warranty

Kraus warrants the Faucet’s cartridge to be free from defects in material and workmanship under normal usage for a period of five (5) years from the date of purchase. Any product reported to the authorized dealer or to Kraus as being defective within the warranty period will be repaired or replaced with a product of equal value at the option of Kraus. Kraus USA Plumbing, LLC (“Kraus”) warrants its Products for a period of one (1) year to commercial purchasers of Products used in industrial, commercial and business applications.

Care and Cleaning Instructions
Certain cleaning products may cause damage to a Product’s finish and use of the following on the Product will void this warranty:

  • Abrasive cleaners such as powders, bleach, ammonia, alcohol or chorine
  • Abrasive pads, steel wool or wire brushes

What is Not Covered

This warranty does not cover Products that were discontinued when purchased or display Products, whether such Products were purchased at discount outlets, unauthorized dealers, and/or sold on clearance. This warranty does not cover any free gifts included with purchase.

This warranty does not cover damage resulting from neglect, misuse (including use for an unintended application), abuse, carelessness, accident, hard water or mineral deposits, exposure to corrosive materials, improper maintenance, alteration of the Product, or failure to follow care, cleaning or installation instructions enclosed with your Product. Kraus recommends that all Kraus Products be installed by a fully licensed and insured trade professional with experience in the installation of bathroom and/or kitchen manufactured goods.

How to Make a Warranty Claim
If you are a consumer purchaser, please contact a Kraus Customer Service Representative at: Kraus USA Plumbing, LLC 12 Harbor Park Drive Port Washington, NY 11050 Toll-free 800-775-0703 Customerservice@kraususa.com

If you are a plumbing contractor or trade professional, please contact a Kraus Pro Representative at:Kraus USA Plumbing, LLC 12 Harbor Park Drive Port Washington, NY 11050 516-801-8955 Proservice@kraususa.com

If you are an authorized partner, please contact a Partner Support Representative at: Kraus USA Plumbing, LLC 12 Harbor Park Drive Port Washington, NY 11050 516-801-8954 Partnersupport@kraususa.com

In requesting warranty service, please be ready to provide your proof of purchase and a description of the problem. Shipping charges will be covered for the first (1) year of the warranted replacement part or product (HI, AK, and Puerto Rico shipping charges may apply). International shipping fees are not included. Limitation on Duration of Implied Warranties Please note that some states/provinces (including Quebec) do not allow limitations on how long an implied warranty lasts, so the below limitations may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND OF FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE STATUTORY PERIOD OR THE DURATION OF THIS WARRANTY, WHICHEVER IS SHORTER.

Limitation of Special, Incidental or Consequential Damages Please note that some states/provinces (including Quebec) do not allow the exclusion or limitation of special, incidental or consequential damages, so the below limitations and exclusions may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THIS WARRANTY DOES NOT COVER, AND KRAUS USA PLUMBING, LLC SHALL NOT BE LIABLE FOR, ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LABOR CHARGES TO REPAIR, REPLACE, INSTALL OR REMOVE THIS PRODUCT), WHETHER ARISING OUT OF BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, BREACH OF CONTRACT, TORT, OR OTHERWISE.

This warranty gives you specific legal rights, and you may also have other rights which vary from state/province to state/province.

Download the Kraus Care & Maintenance Guide at: http://www.kraususa.com/maintenance

IMPORTANT

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  • Activate Your Warranty
  • Access Premium Customer Support
  • Get Product Information

REGISTER TODAY
http://www.kraususa.com/registration www.kraususa.com

References

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