KTC M27P20P Pro Display User Guide
- June 14, 2024
- KTC
Table of Contents
KTC M27P20P Pro Display
Important Safety Precautions
-
Please read all the instructions carefully before using the product.
-
When cleaning the display, please unplug the power card. Please wipe the display with a soft wet cloth instead of liquid r spray cleaner. Please use LCD screen cleaner in case of a stubborn stain.
-
Do not use accessories that are not recommended by the manufacturer, or there may be dangerous.
-
When unplugging the power cord of the display or the power adapter, please hold the power plug with your hand rather than directly pull the power cord to unplug it.
-
Do not place the display near water, such as bathtub, washbasin, kitchen sink, or washing machine. Do not place the display on the wet ground, or near the swimming pool. Do not use fingers or hard objects to press the surface of the LCD screen.
-
The grooves and hales on the shell ar at the back and bottom of the display are designed for the ventilation and heat dissipation of the components to ensure reliable operation. So, do not put the display on the bed, sofa, carpet, or other similar surfaces to prevent the heat dissipation hales from blocking and do not place the display near ar above the radiator or heater. In addition, do not place the display in an embedded device unless adequate ventilation is provided.
-
Only the power supply type shown an the nameplate can be used for the display. Please feel free to consult the display dealer or the local power supply administration, if you have any doubts about your power supply type.
-
For safety, the display or the power adapter uses a power cord with a three-prong plug, whose third prong can only be properly grounded when used with a properly grounded socket. If your socket cannot match with the plug, please contact an electrician to replace your original socket so that the plug can give full play to ensuring safety.
-
As you may face high voltage or other dangers after removing the shell, do not repair the display by yourself. You can have it repaired by qualified maintenance personnel.
-
Please unplug the power card of the display or the power adapter from the socket, and contact qualified maintenance personnel for repairing the display, when following cases occur:
a. The power cord or the plug is damaged or worn out.
b. The display has been dropped from high or the shell is damaged.
c. Any obvious abnormality indicates a necessary repair. -
Please place the display in a well-ventilated environment, which is away from strong light, high temperature, or humidity.
-
The room temperature for the display store is -10°C ~60°, or it may be permanently damaged.
Product Introduction
Overview
It is a kind of high-performance intelligent multiple frequency scanning display, which adopts active matrix thin film transistor LED-backlit LCD and is controlled through the microcomputer MCU digital technology. It is compact and lightweight, which is suitable for narrow working spaces.
Packing List
Before installation, check whether the following articles are complete in the packing box:
- Display x1
- Stand x1
- Base x1
- Power Card x1
- Power Adapter x1
- DP Signal Cable x1
- User Guide x1
- Type-C Cable x1
- HDMI Cable x1
- Warranty Card x1
- Color Correction Report x1
If any of above product is missing, please contact with product distributor
immediately,
NOTICE: Specific accessories in order to prevail in kind. Please keep
packing materials for future movement.
Installation and Connection
Display Installation
Installation Guide
- The display should be installed near an AC power socket that can be easily pluggable.
- For safety purpose, it is recommended to use suitable wall mount brackets or a base.
- To prevent injury, the display should be placed on a smooth horizontal plane, or fixed on a firm wall.
- If you need to install it on a wall, it should be done by professional technicians. The improper display installation may cause instability.
- Do not place the display where it may be suffered from mechanical vibration.
- Do not place the display where insects may enter.
- Do not place the display directly facing an air conditioner, or the internal panel may condense, leading to faults.
- Do not place the display where there is a strong electromagnetic field, or it will be interfered with and damaged by the electromagnetic waves.
Signal Cable Connection
Connect the signal cable to the HDMI or DP signal output port on the PC, then connect the other end of the signal coble to the corresponding signal input port on the LCD.
Headset Connection
After connecting to the headset, there will be audio output, and it also supports external loudspeaker.
USB Connection
Use the USB 3.D Type-B cable to connect the USB uplink port on display with the USB port on the case, or use the Type-c cable to connect the Type-C port on display with the USB port on the case. Switch a port corresponding to KVM through the joystick to enable the USB port on display to transmit data.
Display Operation
The joystick is shown os in the figure. For the models of the some series, only the key positions and the frame styles are different. Please refer to the actual situation for details.
Power Indicator
The blue indicator represents the proper functioning of the display; the red flash indicator represents no signal state. Under the energy conservation state, the display will normally work if the signal is provided again. The display is still powered on in the standby state. Thus, unplug the power cord when you do not use the display for safety.
Key Function Introduction
Initial Status:
| Joystick Upward | Shortcut Menu for Signal Source |
|---|---|
| Joystick Downward | Shortcut Key for Brightness adjustment |
| Joystick Leftward | Shortcut Menu for Gaming Assistance |
| Joystick Rightward | KVM |
| Press Joystick | Turn on the display/Show the menu by short-pressing, turn off |
the display by pressing and holding far 3 seconds
Enter the Function Menu:
| Joystick Upward | Move upward/ Adjust the value of the selected item |
|---|---|
| Joystick Downward | Move downward/Adjust the value of the selected item |
| Joystick Leftward | Return the previous menu |
| Joystick Rightward | Open/DK |
| Press Joystick | Short press to close the menu |
Safety Protection
When the PC video signal exceeds the frequency range of the display, the display will disable the line and field synchronizing signals to protect the display. Under this circumstance, you must set the output frequency of the PC to an acceptable range for the display to work properly.
Simple Problems Disposal
Symptoms
|
Display Methods
---|---
- Blank screen /Power indicator does not work
| Check whether the power supply is in good contact with the display and the
power socket; and check whether the display is turned off.
2. Dark screen| Enter the “Brightness & Contrast” menu to regulate the
contrast and the brightness of the display.
3. Display overheating| Leave at least 5 cm of ventilated space around the
display. Do not place articles on the display.
4. Dark/light spats when powered on| It is normal. Because of the temperature
difference in the environment, the backlit tube emits uneven light at the
initial stage after the display turns on. However, the backlit tube will emit
normal light after 20 minutes, and the dark/light spots will be eliminated at
that time.
5. Image distortion, flashing, shaking| Check your computer configuration,
choose the correct resolution, and reset your refresh rate.
6. Noisy signal when powered off| During the power-off of the display, there
may be some noisy signals on the screen caused by the normal discharge.
Indicative Description of The Regulations for the Administration of the Recovery and Disposal of Waste Electrical and Electronic Products
To care for and protect the earth better, please send it to a local manufacturer with nationally recognized qualification for recycling according to the national applicable laws and regulations on recycling of waste electrical and electronic products when you no longer need this product or at the end of its service life.
The environment-friendly use period of this product is 10 years (see the Marking for the Restriction of the Use of Hazardous Substances in the right figure].
Such use period will be maintained, only if you use the product under the normal working conditions specified in the User Guide only.
Product Technical Specifications
| Panel Dimension | 27″ |
|---|---|
| Best Operating Resolution Ratio | 3840×2160 @160 Hz |
| Input Voltage | DC 24V / 10A |
| Contrast | 1000 : 1 |
| Visible Area | 596.16mm x 335.34mm |
| Pitch size for wall mount | 100mm x 100mm |
Requirements of Operating Environment
Barometric Pressure
Working Temperature and Humidity
Storage Temperature and Humidity| 86kpa ~ 104kpa
O°C ~ 40°C 20%~85%
-10°C~60°C 10% ~90%
Packing Dimension (WxHx) and Weight Display
Dimension (WxHxD) (excluding base)
Packing Dimension (WxHxD)
Net Weight of Display (including base) Packing Weight| 617.B x 364 .2 x 64.Bmm
860x215x490 mm
7.4Kg
12.5Kgll .
Power Management System
| Mode | Power Consumption |
|---|---|
| Normal Operation | < 15DW (excluding Type-C) |
< 24DW (including Type-C)
Standby| < 0.5W
Remark : All technical specifications in the User Guide and on the external packing are allowed to change without prior notice. If there is a subtle difference between the User Guide and the actual operation, the latter shall prevail.
The terms HDMI and HDMI High-Definition Multimedia Interface. and the HDMI
Laga are trademarks or registered trademarks of HDMI Licensing Administrator,
Inc. in the United States and other countries.
Instruction for base installation
Customers Support
Any questions or comments, please contact us as below:
support@ktcplay.com [North America]
support.eu@ktcplay.com [Europe] For your
warranty information, please visit en.ktcplay.com
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>