SNAILAX SL-522S 2 in 1 Shiatsu Foot and Back Massager Instruction Manual

June 14, 2024
SNAILAX

SNAILAX SL-522S 2 in 1 Shiatsu Foot and Back Massager

SNAILAX-SL-522S-2-in-1-Shiatsu-Foot-and-Back-Massager-
product

Product Information

Specifications:

  • Name and Model: SL-522S
  • Power Supply: 12V home adapter
  • Power Consumption: Not specified
  • Timer: Not specified
  • Operating Conditions: Not specified
  • Storage Conditions: Not specified
  • Dimensions: Not specified
  • Weight: Not specified

Product Usage Instructions

Safety Instructions:

IMPORTANT INFORMATION! RETAIN FOR FUTURE USE!
Read the instruction manual carefully before using this device, especially the safety instructions, and keep the instruction manual for future use. Should you give this device to another person, it is vital that you also pass on these instructions for use.

Explanation of symbols:
This instruction manual belongs to this device. It contains important information about starting up and operation. Read the instruction manual thoroughly. Non-observance of these instructions can result in serious injury or damage to the device.

  • WARNING: These warning notes must be observed to prevent any injury to the user.
  • CAUTION: These notes must be observed to prevent any damage to the device.
  • NOTE: These notes give you useful additional information on the installation or operation.

Useful Information:

  • Herzlichen Dank

Packaging Content:

  • Abnehmbare obere Abdeckung
  • Fernbedienung Leistungsaufnahme
  • 12V home adapter

Application:

  • Polsterseite
  • Adapterseite

Remote Control Manual:

  • Rotation

Miscellaneous:

Cleaning and Maintenance:
Do not wash in the washing machine or submerge the product or the adapter in water.

Warranty:

Zeitraum| Innerhalb von 30 Tagen| 31-90 Tage| 91 Tage – 1 Jahr| 1 Jahr – 3 Jahre
---|---|---|---|---
Garane erhalten haben| Ja| Nein| Ja| Nein
Wer bezahlt die Versandkosten ?| Not specified| Not specified| Not specified| Not specified

FAQ:

  • Q: What should I do if the unit does not work properly or becomes damp?
    A: If the cable components, of the unit do not work properly or the massager or the control unit has been dropped or become damp, always send the unit to the service center to prevent hazards.

Safety Instructions

IMPORTANT INFORMATION! RETAIN FOR FUTURE USE!

  • Read the instruction manual carefully before using this device, especially the safety instructions, and keep the instruction manual for future use.
  • Should you give this device to another person, it is vital that you also pass on these instructions for use.

Explanation of symbols

  • This instruction manual belongs to this device. It contains important information about starting up and operation. Read the instruction manual thoroughly. Non-observance of these instructions can result in serious injury or damage to the device.

  • WARNING
    These warning notes must be observed to prevent any injury to the user.

  • CAUTION
    These notes must be observed to prevent any damage to the device.

  • NOTE
    These notes give you useful additional information on the installation or operation.

  • Protection category II

  • Lot number

  • Manufacturer

About the power supply

  • Before connecting the device to your power supply, please ensure that the supply voltage stated on the rating plate is compatible with your main supply.
  • Only connect the mains plug to the wall socket when the device is switched off.
  • Only use the mains adapter that is provided with the foot massager.
  • Keep the power supply, the cable, the control unit, and the foot massager away from heat, hot surfaces, moisture, and liquids. Never get hold of the power supply with wet hands.
  • Do not take hold of a device if it falls into the water. Pull out the power plug and the power supply unit from the socket immediately.
  • Always unplug the equipment immediately after use.
  • To disconnect the unit from the power supply, always pull the plug out of the socket. Do not pull on the cable!
  • Do not carry, pull, or twist the foot massager on the cable, the power supply unit, or the control unit.
  • You must not continue to use the unit if the lead or the mains adaptor is damaged. For safety reasons, these parts may only be replaced by authorized service personnel. In order to prevent hazards, always send the unit in to the service center.
  • Ensure that the cable will not cause tripping. The cable must not be kinked, trapped, or twisted.
  • Do not use this product for medical treatment.

Specific groups of people

  • The surface of the appliance is hot. People who are insensitive to heat must be careful when using the appliance.
  • Children must be supervised to ensure that they do not play with the device.
  • Do not use this unit to supplement or replace medical treatment. Chronic complaints and symptoms may be made worse.
  • You should refrain from using the SHIATSU FOOT MASSAGER WITH HEAT or should consult your doctor before using it, if
    • you are pregnant,
    • you have a cardiac pacemaker, artificial joints, or electronic implants,
    • you suffer from one or more of the following illnesses, and complaints: Circulation disorders, varicose veins, open wounds, bruises, broken skin, and inflammation of the veins.
  • If you experience any pain or discomfort during the massage, stop immediately and consult your doctor.
  • Never leave the unit unattended if it is connected to the power supply.
  • Take care when using the heater. Do not use it if you have circulatory problems or in areas not sensitive to heat. Risk of burning!
  • Consult your doctor if you have any questions concerning the therapeutic use of a foot massager.
  • If you have unexplained pain, are receiving treatment from a doctor, and/or use medical equipment, consult your doctor before using the foot massager.

Before using the unit

  • Always carefully inspect the power supply, the cable, the control unit, and the foot massager for damage before use. Do not attempt to use a defective unit.
  • Do not use the unit if there are visible signs of damage on the unit or the cable components, the unit does not work properly or the massager or the control unit has been dropped or become damp. In order to prevent hazards, always send the unit to the service center.

Operating the unit

  • The foot massager must only be used for its intended purpose as described in the instruction manual.
  • Using the unit for any other purpose invalidates the warranty.
  • Never leave the unit unattended if it is connected to the power supply.
  • The maximum operating time for one session is 15 minutes.
  • Do not allow the foot massager to come into contact with pointed or sharp objects.
  • Never put the unit down next to an electric stove or other sources of heat.
  • Do not stand on the unit.
  • Do not touch the power supply unit when you are standing in water and always take hold of the plug with dry hands.
  • The device is not to be used for commercial use or medical purposes.
  • If you have health concerns, consult your doctor before using the foot massager.
  • The driver may not use the foot massager when driving. Only use the foot massager in a parked vehicle.
  • Only use the foot massager indoors.
  • Do not use the foot massager in damp rooms (e.g. when bathing or showering).

Maintenance and cleaning

  • The unit is maintenance-free. If a fault does occur, just check whether the mains power adapter is properly connected.
  • You may only clean the device yourself. If the device malfunctions please do not repair it yourself as this leads to the automatic expiry of all guarantee rights. Ask your specialist dealer and have repairs carried out by the service.
  • Do not use the unit if there are visible signs of damage on the unit or the cable components, the unit does not work properly or foot massager or the control unit has been dropped or become damp. In order to prevent hazards, always send the unit to the service center.
  • Do not immerse the device in water or other fluids.
  • If, nonetheless, the liquid should penetrate the device, unplug the main cable immediately.
  • Cleaning and user maintenance shall not be done by children without supervision.
    • The whole device, Do not wash!
    • The whole device, Do not dry clean!SNAILAX-SL-522S-2-in-1-Shiatsu-Foot-and-Back-Massager-fig- \(10\)

Thank you very much

  • Thank you for purchasing the Shiatsu foot massager with heat from Snailax Corporation.
  • With normal care and proper treatment, it will provide years of reliable service. Please read all instructions carefully before using this product.
  • Please retain this manual for future reference.

Features

  • Shiatsu massage with switchable rotation directions.
  • Optional Soothing heat therapy.
  • Versatile design for one more option for a back massage cushion.
  • Detachable and washable plush fabric cover.
  • Non-slip rubber bottom.
  • Easy to operate the corded remote controller.

Package Contents

SNAILAX-SL-522S-2-in-1-Shiatsu-Foot-and-Back-Massager-fig-
\(11\)

WARNING
Please ensure that the polythene packing is kept away from the reach of children! Risk of suffocation!

Operating

  1. Conned the adapter cable to the cable on the foot massager.
  2. Plug the home adapter into an electric outlet.
  3. Turn on the device by operating the remote control (refer to controller instructions.).
  4. When finished unplug the adapter from the outlet.
  • The device will automatically switch off after the 15-minute timer runs out.
  • Do not set up or use the device in a bathroom or similar wet/damp areas.
  • Ensure the device is not exposed to direct sunlight or placed near sources of heat.
Controller Instructions

Note:
This product produces a warming heat. It is not intended to be used as a therapeutic heating pad. Please allow a few minutes to reach the maximum temperature. The maximum temperature: is approx 54℃.

Miscellaneous

Cleaning and maintenance
  1. Do not wash in washing machine or immerse the product or the adapter in water.
  2. Always switch off before cleaning and remove the adapter from the socket with clean,dry hands.
  3. The device should be wiped with a slightly moist cloth and dried thoroughly. Do not wipe the product with alcohol or harsh chemicals such as thinner or bleach.
  4. Do not overstretch the elastic straps.
  5. Keep away from heat, fire or exposure to direct sunlight.
  6. Store the massager in a cool, dry place out of reach of children.
  7. Avoid contact with sharp edges or pointed objects which might cut or puncture the fabric surface.
Disposal
  • This product must not be disposed of together with domestic waste.
  • All users are obliged to hand in all electrical or electronic devices, regardless of whether or not they contain toxic substances, at a municipal or commercial collection point so that they can be disposed of in an environmentally acceptable manner.
  • Consult your municipal authority or your dealer for information about disposal.

Technical Data

  • Name and model: Shiatsu foot massager with heat SL-522S
  • Voltage supply: 100-240 V~ 50/60 Hz
  • Power supply unit: 12V = 2000 mA
  • Power consumption: 24 W
  • Timer: 15 minutes
  • Operating conditions: only use in dry rooms
  • Storage conditions: in a cool, dry place
  • Dimensions: approx. 30 x 30 cm
  • Weight: approx. 1.7 kg (without power supply)
  • Power cable length: approx. 1.8 m
  • Adapter cable length: approx. 1.8 m

In accordance with our policy of continual product improvement, we reserve the right to make technical and optical changes without notice.

Warranty

If the product(s) is damaged or defective within a reasonable time, Snailax offers the warranty as below.

Period Return for refund Return for replacement Who paid for shipping?
Within 30 Days Yes Yes if undamaged Snailax
31- 90 Days Yes after being justified Yes after being justified Snailax
91 Days – 1 Year No Yes after being justified Buyer
1 Year – 3 Years No Only to buyers who have received extended warranty

Buyer

Snailax warrants the product to be free from defects in workmanship and materials, under normal use, for a period of 12 months from the original invoice date, except as noted below. Snailax products can be repaired or replaced within the warranty period or returned for a refund within 90 days if the products break down in the period of proper use.

The warranty extends only to consumers, NOT to any retailers or resellers. This warranty is effective only if the product is purchased and operated in the country in which the product is purchased. Warranty claims for product defects, unless an extended warranty is registered, expire 12 months from the purchase day. Warranty claims CANNOT be processed for items that have exceeded the warranty period. The warranty does NOT cover the replaced, refurbished product. The warranty does have other limitations as below “Warranty Limitations”. To obtain warranty service on Snailax products, follow the “Warranty Claim Procedures” below.

Warranty Claim Procedures:

  1. For any product the customer believes is defective and seeks for warranty, the customer must provide to Customer Support:
    • Valid proof of purchase (see below the definition of valid proof of purchase);
    • Pictures and/or descriptions are required to claim defective merchandise;
    • Model number and Series Number label attached to each product
  2. If the warranty claim is justified by Snailax Customer Support, the customer(s) will obtain from Snailax a Warranty/Return Authorization Number (RMA Number)
  3. Snailax reserves the right to specify that items be returned to the designated warehouse for inspection or be inspected by our representative in the field or retained by the customer.
  4. Any claim for defective merchandise returns must be packed in original packaging
  5. The item(s) will be repaired or replaced or a refund credit will be issued once the item(s) are delivered. When returning items with RMA# and a prepaid shipping label provided by Snailax, Snailax takes responsibility for any damage or loss incurred in transit.

Valid proof of purchase under this Warranty:
Order numbers from online purchases made through Snailax official store (www.snailax.com) or Snailax’s direct-authorized resellers, currently only at Amazon/eBay/Walmart. For product(s) obtained from other Channels, please contact the customer service of the Channel directly for the appropriate solution.

Warranty Limitations(this warranty does not include):
Normal wear and tear; Any condition resulting from other than ordinary residential wear or any use for which the product was not intended, such as use in rental or contract trade or commercial use; Any condition resulting from incorrect or inadequate maintenance or care; Damage resulting from misuse, abuse, negligence, accidents or shipping damage, exposed to environmental conditions temperatures, water, improper operation, improper installation, improper use of electrical supply; transportation damage; theft, vandalism or; Damage resulting from the attachment or modification of any unauthorized accessories; Fail to show the valid proof of purchase; Lost or stolen products; Items that have expired their warranty period; No quality- related issues (after 30 days of purchase); Free product/ Gift offer by Snailax; unauthorized repairs or modification; Replaced or refurbished product.Dissatisfaction due to buyer’s remorse (after 30 days of purchase).

Refund Procedures:
(Refer to https://www.snailax.com/pages/refund-policy for detailed instructions).

Warranty Disclaimer
THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. SNAILAX SHALL HAVE NO LIABILITY FOR AND EXPRESSLY DISCLAIMS ANY WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN AS SET FORTH IN THIS WARRANTY STATEMENT, INCLUDING, WITHOUT LIMITATION

  1. THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE;
  2. ANY WARRANTY OR AFFIRMATION OF FACT RELATED TO MISUSE, IMPROPER SELECTION, RECOMMENDATION, OR MISAPPLICATION OF ANY PRODUCT; AND
  3. ANY WARRANTY OR AFFIRMATION OF FACT THAT THE CATALOGS, LITERATURE AND WEBSITES IT PROVIDES ACCURATELY ILLUSTRATE AND DESCRIBE PRODUCTS.

Snailax reserves all the right to the final interpretation of these Terms of Warranty and Return Policy above and the right to change, modify, add, or remove portions of these terms at any time without prior notification.

Extend Warranty for Free

  1. Extend your warranty to 3 years by visiting our Snailax online service center at http://support.snailax.com or by scanning the QR code below:
  2. Alternatively, like our Snailax Facebook page at https://facebook.com/snailax or scan the QR code below, to message us with your purchase proofSNAILAX-SL-522S-2-in-1-Shiatsu-Foot-and-Back-Massager-fig- \(14\)

Your application for a free warranty extension must be completed within 60 days of purchase.

SNAILAX CORPORATION

TANMET INT’L BUSINESS LTD

References

Read User Manual Online (PDF format)

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