Abbott Assert-IQ Pairing Your Heart Monitor User Guide
- June 14, 2024
- Abbott
Table of Contents
Assert-IQ™
Insertable Cardiac Monitor (ICM)
QUICKSTART GUIDE
Pairing Your Heart Monitor with the myMerlin ™ Mobile App
GET STARTED
Once you have downloaded the myMerlin ™ Mobile App, setup will take about 15 minutes. You will need a strong internet and Bluetooth® connection.
STEP 1
OPEN THE myMerlin™ MOBILE APP
Tap “Set Up Now.”
STEP 2
ENTER YOUR INFORMATION *
Enter your date of birth and device serial number from your Patient ID Card.
Tap on the arrow.
˙If this is not the first time pairing, you will need an activation code. You
can select to receive the activation code via email or text.
STEP 3
PAIR YOUR DEVICE
Tap “Pair Now.”
If your phone requires a Bluetooth® pairing code, a pairing request message
will appear;˙˙ enter the code shown above the keypad.˙˙˙
Keep your smartphone within 5 ft/1.5 m of you.˙˙
If your smartphone’s text size is too large, you may not see the code.
˙˙˙ If it is an Android ‡ device, type in 0000 or 1234.
STEP 4
YOU’RE CONNECTED!
Your heart monitor is now paired with your smartphone.
From the app’s home screen, you can check your connection, record symptoms and
more.
TROUBLESHOOTING
For the myMerlin™ Mobile App
MINIMUM SMARTPHONE REQUIREMENTS
- Android ‡ OS version 9 or greater.
- Apple iOS ‡ version 15 or greater.
NIGHTTIME CONNECTIVITY ISSUES
If the app does not seem to be working at night, turn OFF other Bluetooth ®
devices around your bed, like speakers or clocks.
IF YOU FORGET
YOUR PHONE
If you forget your smartphone, do not worry. Your heart monitor is
continuously monitoring your heart. When you are near your phone again, the
app will retrieve any new data from your heart monitor and send it to your
clinic.
FOLLOW THESE TIPS
TO STAY CONNECTED
KEEP myMerlin™ MOBILE APP OPEN
Do not quit the app. Remember to relaunch the app anytime your phone is
restarted.
STAY CONNECTED TO INTERNET
Keep your smartphone connected to Wi-Fi ‡ or cellular data with a STRONG
signal (should be able to access a website).
KEEP BLUETOOTH ® ON
This allows your smartphone to connect to your heart monitor.
STAY CLOSE
Keep your smartphone close to you (within 5 feet or 1.5 meters), even while
sleeping.
TURN OFF POWER SAVE
In your phone’s settings, turn OFF battery saver/optimization/low power
features for the myMerlin Mobile App.
TURN NOTIFICATIONS ON
Allow notifications from the myMerlin Mobile App and turn ON app background
refresh/background data usage.
In your phone settings, the app will appear as “myMerlin™ ”
For more information and resources about your ICM, visit:
cardiovascular.abbott/AssertIQICM
SUPPORT
If your app is not working or you keep getting error messages, contact Remote
Care Technical Support.
Before calling, please have the following information:
Assert-IQ™ ICM serial number from Patient ID Card
Name of clinic that monitors you
Smartphone make and model
UNITED STATES
Hours of support
Monday-Friday
8 a.m.-8 p.m. (EST)
+1.877.756.4873
[email protected]| INTERNATIONAL
Need help?
Contact your clinic directly with
any questions.
You can also email
[email protected]
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Rx Only
Brief Summary: Prior to using these devices, please review the Instructions
for Use for a complete listing of indications, contraindications, warnings,
precautions, potential adverse events and directions for use. Indications for
Use: Abbott ICMs are indicated for the monitoring and diagnostic evaluation of
patients who experience unexplained symptoms that may be cardiac-related such
as: dizziness, palpitations, chest pain, syncope, and shortness of breath, as
well as patients who are at risk for cardiac arrhythmias such as bradycardia,
tachycardia, and sinus pauses.
Abbott ICMs are also indicated for patients who have been previously diagnosed
with atrial fibrillation (AF) or who are susceptible to developing AF. Abbott
ICMs are intended to be inserted subcutaneously in the left pectoral region,
also described as the left anterior chest wall. Abbott ICMs have not been
specifically tested for pediatric use. Intended Use: Abbott ICMs are intended
to help physicians and clinicians monitor, diagnose and document the heart
rhythm in patients who are susceptible to cardiac arrhythmias and unexplained
symptoms by detecting arrhythmias and transmitting data for review.
Contraindications: There are no known contraindications for the insertion of
Abbott ICMs. However, the patient’s particular medical condition may dictate
whether or not a subcutaneous, chronically inserted device can be tolerated.
Potential Adverse Events: Possible adverse events (in alphabetical order)
associated with the device, include the following: allergic reaction,
bleeding, chronic nerve damage, erosion, excessive fibrotic tissue growth,
extrusion, formation of hematomas or cysts, infection, keloid formation and
migration.
Refer to the User’s Manual for detailed indications for use,
contraindications, warnings, precautions and potential adverse events. An
Abbott mobile transmitter is available for patients without their own
compatible mobile device. ™ Indicates a trademark of the Abbott group of
companies. ‡ Indicates a third-party trademark, which is property of its
respective owner.
Bluetooth and the Bluetooth logo are registered trademarks of Bluetooth SIG,
Inc.
ABBOTT
15900 Valley View Court, Sylmar, CA 91342
Tel: +1 818 362 6822
Abbott.com
© 2023 Abbott. All Rights Reserved.
MAT-2302035 v2.0| Item approved for U.S. use.