CROWNFUL IM2200BA-UL Smart Ice Maker Countertop User Manual

June 14, 2024
Crownful

CROWNFUL IM2200BA-UL Smart Ice Maker Countertop

CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-
PRODUCT

IMPORTANT SAFETY INSTRUCTIONS

To reduce the risk of fire, explosion, electric shock, or injury when using your ice maker, follow these important safety instructions

  1. Before using check that the voltage power corresponds to the one shown on the appliance nameplate.
  2. Do not remove any safety, warning, or product information labels from your ice maker.
  3. Plug the ice maker into an exclusive grounded power outlet. No other appliance should be plugged into the same outlet. Be sure that the plug is fully inserted into the receptacle.
  4. This appliance must be grounded. It is equipped with a power cord having a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.
  5. Avoid the use of an extension cord because it may overheat and cause a risk of fire. However, if it is necessary to use an extension cord:
    • Use only an extension cord with a grounding plug.
    • The marked rating of an extension cord must be equal to or greater than the rating of this appliance.
    • It should be positioned in a way that it does not drape over the counter or tabletop where it can be pulled by children intentionally.
  6. Do not operate any appliances with a damaged cord, or plug or after the appliance malfunction or has been damaged in any manner. Return the appliance to the nearest authorized service facility for examination, repair or adjustment.
  7. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or a similarly qualified person to avoid a hazard.
  8. Do not let the cord hang over the edge of the table or counter.
  9. Do not place near a hot gas, electric burner or in a heated oven.
  10. Place the power cord in a way that it cannot be pulled by children or cause a tripping hazard.
  11. Place the power cord away from hot surfaces.
  12. The use of attachments not recommended or sold by the manufacturer may cause fire, electric shock or injury.
  13. Do not touch the evaporator when using the ice maker to avoid frostbite.
  14. Do not immerse any part of the product in water.
  15. To disconnect, turn any control to “OFF”, then remove the plug from the wall outlet.
  16. Do not plug or unplug the product with wet hands.
  17. Unplug the product before cleaning, maintaining and when not in use.
  18. Do not use microbiologically unsafe water or with unknown quality.
  19. Do not clean your ice maker with any flammable fluids. The fumes may create a fire hazard or explosion.
  20. Do not overturn the ice maker. If the ice maker is overturned accidentally, make it stand steadily for two hours before powering it on again.
  21. If the ice maker is brought in from outside of winter time, do not use it for a few hours, allowing the unit to warm up to room temperature before operating.
  22. Never put flammable, explosive and corrosive articles into the ice maker.
  23. Never use the ice maker when there is flammable gas leakage.
  24. Never store or use gas and other flammable articles near the ice maker to avoid any fire.
  25. Unplug the ice maker before moving it to avoid damaging the refrigerating system.
  26. Do not attempt to disassemble, repair, modify, or replace any part of your product.
  27. This appliance is not intended for use by people (including children) with reduced physical, sensory, or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliances by someone responsible for their safety.
  28. Children should be supervised to ensure that they do not play with the appliance.
  29. Close supervision is necessary when any appliance is used by or near children.
  30. Do not leave the appliance unattended while in use.
  31. Do not use outdoors.
  32. Do not use the appliance for other than intended use.
  33. Please abandon the ice maker according to local regulators, as it uses flammable blowing gas and refrigerant.
  34. Please dispose of the appliance for its flammable refrigerant and blowing gas according to local regulations.
  35. WARNING: Keep venation openings, in the appliance enclosure or the built-in structure, clear of obstruction.
  36. WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  37. WARNING: Do not damage the refrigerant circuit.
  38. Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  39. Do not use a 220-240V outlet.
  40. WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
  41. WARNING: Risk of fire/flammable materials.
  42. WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
  43. WARNING: Do not locate multiple portable socket outlets or portable power supplies at the rear of the appliance

SAVE THESE INSTRUCTIONS

PACKAGE CONTENTS

  • 1 x Ice Maker
  • 1 x Ice Basket
  • 1 x Ice Scoop
  • 1 x User Manual
  • 1 x Warranty Card

SPECIFICATIONS

  • Water Reservoir Capacity: 2.8L / 94.6oz
  • Production in 24H: 33lbs
  • Power Source: 120V/60Hz
  • Rated Current: 1.8A
  • Refrigerant: R600a /27.5g
  • Housing: SUS430+ABS

KNOW YOUR ICE MAKER

CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-FIG-3 CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-
FIG-4

BEFORE FIRST USE

  1. Unpack the appliance, then check and make sure that all the accessories including ice basket and ice scoop, etc. are complete. Please contact the seller or manufacturer if some accessories are missing.
  2. Please ensure the ice maker is level and on a stable table or platform to avoid malfunction .
  3. The incline angle of the ice maker cabinet should not exceed 45° during transportation or use. Do not turn the ice maker upside down. Doing so could cause the compressor or refrigerating system to operate incorrectly. Please allow time for the fluids in the compressor to settle after the ice maker is moved or transported. Before using the ice maker for the first time, please wait for 2 hours after the unit has been levelled and positioned in the proper place.
  4. Do not fill the water reservoir with hot water. This may damage the ice maker. It is best to fill the water reservoir with water of room temperature or lower.
  5. Do not use the appliance in a very cold environment (lower than 5°C).
  6. Clean the appliance by following the operation “CLEANING AND MAINTENANCE” before use.
  7. The appliance must be placed on a dry and level surface with sufficient ventilation, far from heat sources such as ovens, heaters and corrosive gases. Leave a 6-inch (l5cm) clearance on all sides of the ice maker for proper ventilation.

CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-FIG-5

CROWNFUL APP SETUP

DOWNLOADING THE FREE MOBILE APP

  • To download the CROWNFUL App, please scan the QR code or search for “CROWNFUL” in the Apple App Store® (iOS) or Google Play Store(Android).CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-FIG-6

NOTE

  • For Android™ users, choose “Allow” to use CROWNFUL. It won’t be used to record personal, private information.
  • The CROWNFUL App is continually being improved and may change over time. If there are any differences, follow the in-app instructions.
  • Follow the instructions to finish setting up your ice maker.

CREATE / LOGIN YOUR CROWNFUL ACCOUNT

  • Open the CROWNFUL app. If you already have an account tap login.

NOTE

  • You must create your own CROWNFUL account to use third-party services and products. These will not work with a guest account.
  • With a CROWNFUL account, you can also allow your family and friends to control your smart ice maker.

PAIRING WITH THE CROWN UL APP

  1. Turn on Bluetooth® and WiFi® on your phone.CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-FIG-9
  2. Hold the “ON/OFF” button of the ice machine for three seconds to turn on the WiFi.
  3. After the WiFi is turned on, the WiFi indicator flashes slowly. Press and hold the “SELECT” for 5 seconds to enter the network configuration state of the device, and the WiFi light flashes quickly.
  4. Tap + in the CROWNFUL App and select your smart ice maker from the product list during the first setup.
  5. Once paired successfully, it will remain in “Searching for Devices”. You can tap it directly the next time you use it.CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-FIG-10
  6. Find the product to start the WiFi network configuration of the device, then select WiFi and enter the password to connect.
  7. If it discovers the ice maker, please tap “Add Device” and set up WIFI.

NOTE

  • Make sure your router is turned on and connectable.
  • The Wi-Fi® password is entered correctly.
  • Make sure your WiFi® signal can cover the device.
  • Only use a 2.4G network connection.

ATTENTION!
If you’re having trouble when setting up pairing, please follow the steps below to troubleshoot.

TROUBLESHOOTING

SOLUTIONS

  1. Make sure the Wi-Fi indicator is blinking.
  2. Make sure your phone’s Bluetooth® is turned on.
  3. Make sure your device isn’t connected to any other phones when trying to pair. (Only one phone can be connected to this device at a time.)
  4. Turn this device off and on again by unplugging the device and reinserting it. Click “Try Again” and follow the steps 5 & 6 above.

CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-FIG-11

WHY DOES IT SHOW THIS REMINDER?

  1. You or Your family have used another Crownful account to connect this ice maker with the Crownful App before.
  2. Repeat connecting the same device on this app.

CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-FIG-12

SOLUTION

  • Please click “Reset My Device” and then you can connect to other new devices. However, it will lose all your saving settings on this device. ( You can also use this method to reset your device upon demand)
  • If you don’t want to reset your device, please click “Exit Set Up” and it will keep all your saved settings.

CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-FIG-13

PAIRING WITH THE DEVICE

  1. It takes time for the first time to pair with the Crownful App. Please wait for the connection, and you can visit the ice maker operation interface after the connection is successtul.
    NOTE: If the device connects well, please do not press and hold the “SELECT” button again for 5 seconds to avoid re-entering the network configuration state of the device and resetting the device. It will lose all your saving settings on this device for the above situation.

  2. Select the ice machine under “My Device” on the next usage and it will connect automatically.

Bluetooth Connection Failed
If the Bluetooth connection fails, please keep your phone closer to the device and reconnect again.
WIFI Connection Failed
If the device network configuration fails, please make sure the WiFi password is correct, or try to switch WiFi to connect.
Device Connection Failed
Press and hold the select button for 5 seconds until the WiFi light flashes quickly and try to reconnect it again.

APP FEATURES

  1. Remote Control
    All smart ice maker functions can be controlled remotely.

  2. Check the status of your ice maker
    Including when your ice is full, or you need to add water.

  3. Setting a schedule for ice-making
    Make sure you always have ice when you need it

  4. Third-Party Voice Control
    Compatible with Amazon Alexa and Google Assistant ™ for voice commands.

NOTE: The Crownful app is continually updated and the app features will expand.

CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-FIG-17

HOW TO CONTROL ICE MAKER ON APP

Ice Full Reminder

  • When the basket is full, the Ice Full indicator will turn on and you need to remove the ice cubes from the ice maker.

Add Water Reminder

  • When the ice maker lacks water, the Add Water indicator will turn on and you need to add water to the reservoir.

Schedule

  • You can customize the schedule plan for the ice making which is in a periodic plan.
  • Choose the ice size, start time and end time, and then select the day. You can also use the last set plan the next time you use it.

Automatic Cleaning Button

  • No other operations are allowed during the cleanup unless once completed. If the cleaning time coincides with the ice-making scheduled time, the ice-making operation will be performed after the cleaning is completed.

NOTE

  • If the machine is making ice, you can not turn on Clean Mode.
  • Please tap to stop the ice maker and wait for a moment (around 3-10 minutes).
  • The ice maker will be stopped after the current ice cube is made. Then you can turn on Clean Mode.

Power Switch

  • Tap this button to turn it on/off. After turning it on, the machine will remember all the settings before the last power off.
  • If you want to turn off the ice maker, please press the button to stop the ice maker and then unplug it. Otherwise, the ice maker will remain in standby mode when it is plugged into the wall outlet.

Small Ice Button

  • Tap this button to make small-sized ice. When the ice maker is making small-sized ice, the ice-making indicator and Small icon light solidly.
  • The device will switch to small ice after the current large ice cube is made.

Large Ice Button

  • The default ice size is set to large. When the ice maker is making large-sized ice, the Ice Making indicator and Large icon light solidly.

CONTROL PANEL

CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-FIG-26

CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-FIG-27 CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-
FIG-28

USING YOUR ICE MAKER

  1. Ensure that the drain plug at the bottom of the water reservoir is closed well.

  2. Plug the ice maker into the wall outlet, and the” and “indicator blinks. Connect the Crownful App under instruction. After connecting, the Wifi indicator lights solidly.
    NOTE: Please make sure to let the ice maker rest for 30 minutes before plugging if it has been moved.

  3. Open the top lid and remove the ice basket.

  4. POTABLE WATER: Fill the water reservoir with potable water only.
    NOTE: Do not fill above the MAX water level mark.

  5. Install the ice basket and close the top lid.

  6. Press the” key to select the ice size,”   which means small ice while” ” means large ice.

  7. Press the ” “key and the” ” indicator lights solidly.

  8. The ice machine is not a freezer. Please use the ice ASAP or transfer it to your freezer.

  9. The ice-making cycle starts with water being pumped into the ice tray situated below the evaporator. Over the next 7-15 minutes ice forms on the evaporator. Once this has been completed, the ice tray will tilt backwards and the remaining water in the ice tray is drained back into the water reservoir. The ice cubes are then dropped from the evaporator and pushed forward into the ice basket by the ice shovel. The ice tray will automatically move back into position under the evaporator and start the next cycle.

  10. The” ” indicator will light up when the ice basket is full and then the ice maker will stop the ice-making cycle automatically. Gently remove the ice from the ice basket with the ice scoop. About 5 seconds later, the ice maker will restart its ice-making function automatically.

  11. The”‘ “, indicator will light up when the water reservoir lacks water and the ice-making cycle will stop automatically. At that time, remove the ice basket add water to the water reservoir, and then press the “ “key again to restart the ice-making cycle.

  12. When you have gotten your desired amount of ice, stop the ice-making cycle by pressing the “ key and unplug the unit from the wall outlet.

  13. Open the top lid and transfer the ice to a freezer.
    NOTE: The ice machine is not a freezer. Please use the ice ASAP or transfer it to your freezer.

  14. Allow the ice maker to wall up to room temperature.

  15. Suggest replacing the water weekly. Please empty the water reservoir if the ice maker is not used for a long time.

CLEANING AND MAINTENANCE

To keep your ice tasting fetish and your ice maker looking great, we recommend cleaning your ice maker at least once per week.

  1. Stop the ice-making cycle by pressing the “ key, wait five minutes and unplug

  2. If residual water is found in the ice tray, gently push the ice tray back so that all water drains into the water reservoir.

  3. Move the appliance forward to a place 60mm away from the working table and open the drain plug to drain out excess water (see Fig.I, Fig.2 and Fig.3).

  4. Check and make sure the drain plug is properly closed. Fill the water reservoir with clean water, press” ” until the ” ” indicator flashes, then press the “ ” key, the pump will start to pump water and keep running for 6 minutes, and it will enter into standby state. Finally, open the drain plug and empty the water.

  5. Remove the ice basket.

  6. Clean the ice maker interior with a soft cloth soaked with warm water and vinegar, then rinse with clean water and then drain all the water.

  7. Replace the drain plug well in position Wash the ice basket and ice scoop with soap and warm water. Rinse and dry.

  8. Clean the exterior of the ice maker with a soft damp cloth. Use a mild dishwashing soap, if necessary.
    NOTE: Do not use organic solvent, boiled water, detergent, strong acid strong alkali etc, for cleaning.

  9. Please empty the water reservoir and dry it for storage if the ice maker will not be used for a long time.

CROWNFUL-IM2200BA-UL-Smart-Ice-Maker-Countertop-FIG-36

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSES SOLUTION

Indicator turns on

| 1.  Low water level or lack of water

2.  The water screen at the bottom of the water reservoir is blocked.

3.  Pump malfunction.

| 1.  Stop making ice, refill water and then press the ”  ” key to restart the ice-making cycle.

2.  Do cleaning.

3.  Send it to the authorized department for repair.




Indicator lights up

| ****

1. The ice basket is full and the infrared light is blocked by the ice.

2.  Infrared light-emitting diode & light-receiving diode do not work.

| 1. Remove the ice from the ice basket.

2a. Wipe up the foreign objects on the infrared light-emitting diode & light- receiving diode and restart the ice maker.

2b. Call customer service if the infrared light-emitting diode &

light-receiving diode still does not work after wiping up the foreign objects on them and restarting the ice maker.


Indicator blinks

| ****

The ice shovel is blocked.

| Please remove the ice if the ice shovel is blocked by ice, otherwise, call customer service for consultation.


The ice maker stops working.

| ****

The ice tray is not in the right position.

| 1.  Remove the ice in the ice tray and press the ”       “key to restart the appliance.

2.  Call customer service if the appliance still does not work after restart.

The ice basket is full but the ” ” indicator does not illuminate.| The “ice full” condition can not be detected as the infrared light module is interfered with by sunlight.| Unplug the appliance and move it to a place that is not exposed to the sunlight, then plug the appliance and activate it again.
PROBLEM| POSSIBLE CAUSES| SOLUTION
---|---|---


The ice collects together.

| Making ice takes too much time.| Stop making ice and restart the ice-making cycle after the ice melts.
The water in the water reservoir is of too low temperature.| Fill the water reservoir with water ranges between 46.4℉ and 77℉.
The ice-making cycle seems normal but no ice is produced.| The ambient temperature or water temperature is too high.| Start the ice-making cycle with an ambient temperature of less than 89.6℉ environment and fill the water reservoir with some cold water.
Refrigerating system leaks.| Call customer service.
Refrigerating system blocks.| Call customer service.



Poor ice-making result.

| ****

1.  Poor heat dissipation.

2.  The water temperature is too high.

3.  The ambient temperature is too high.

| 1.  Leave a 6-inch (l5cm) clearance on all sides of the ice maker for proper ventilation.

2.  Fill the water reservoir with water ranges between 46.4℉ and 82.4℉.

3.  Operate the ice maker in an environment with ambient temperature between 50℉ and 89℉.

FCC STATEMENT

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation. This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following.

MEASURES

  • Reorient or relocate the receiving antenna.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Increase the separation between the equipment and receiver.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC RADIATION EXPOSURE STATEMENT

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instructions as documented in this manual. This transmitter must not be co- located or operating in conjunction with any other antenna or transmitter.This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.

TECHNICAL PARAMETERS

  • Model: IM2200BA-UL
  • Appliance Climate: ST/SN/N/T
  • Class: I
  • Electrical Rating: AMP 1.8A 120V AC 60HZ
  • Rated Power: 130W
  • Refrigerant/Refrigerant Amount: R600a/0.0605LBS
  • Design Pressure: Upper limit: 290Psig / Lower limit:138
  • Foaming Agent: C5H10
  • Net Weight: 11KG
  • Housing: SUS430
  • Unit Size (WDH): 9.6915.7516.93 in

WARRANTY INFORMATION

  • We grant 1 year warranty on the product commencing on the date of purchase. Within the guarantee period, we will eliminate any defects in the appliance resulting from faults in materials or workmanship.
  • Please contact us at: support@crownful.com to launch a warranty claim.
  • This guarantee does not cover: damage due to improper use, normal wear or use as well as defects that have a negligible effect on the value or operation of the appliance. The guarantee becomes void if repairs are undertaken by unauthorized persons and if original product parts are not used.

CUSTOMER SERVICE

  1. If you have any product questions or concerns, please don’t hesitate to contact us directly at support@crownful.com or visit our website at: www.crownful.com.
  2. We have a hassle-free warranty and customer service team for satisfactory solutions to any issue you might have.

Thanks for trusting CROWNFUL for your household and kitchen needs!
(May you have a FANTASTIC ice experience with your new CROWNFUL ice maker! )

And we’ll do our best to make you one of our HAPPY customers! We remain at your service! Of CROWNFUL https://www.crownful.com/.

References

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