ZOSI C296 Smart IP Camera User Guide

ZOSI C296 Smart IP Camera

Terms of Use

• Please read this guide carefully and keep it for future reference.
• Follow all instructions for the safe use of the product and handle it with care.
• Use the camera within within given temperature, humidity, and voltage level noted in the specifications.
• And only use accessories approved by the manufacturer.
• Do not disassemble the camera.
• Avoid facing the camera directly to sunlight or strong light sources.
• Periodic cleaning may be required.
• Use a damp cloth only.
• Do not use any harsh chemical cleaners.

Disclaimer

• This camera requires a specified UL/CSA-approved power supply.
• Use of a non-regulated, non-conforming power supply can damage the product and void the warranty.
• Do not submerge the camera in water. It is recommended to install it in a concealed location.
• Recordings without consent are illegal in some jurisdictions.
• ZOSI assumes no responsibility for any use of the product that does not comply with local laws.
• The camera includes an IR CUT that clicks when the camera switches between day/night vision modes.
• This sound indicates that the camera is working.

What’s in the Box

NOTE:

• The antennas only come with a WiFi Camera.
• The number of accessories varies with the camera model you purchased.

Camera Introduction

PoE Camera

NOTE: Actual appearance and accessories are subject to the model you purchased.

Connection Diagram

Before initial setup, follow the steps below to connect the camera.

1. Connect the camera to the LAN port on your router with an Ethernet cable.
2. Use the provided power adapter to power on the camera.
   • NOTE: For PoE PT cameras, you can also connect the camera to a PoE switch/injector or Zosi PoE NVR. (PoE switch/injector and Zosi PoE NVR are not included) For WiFi PT cameras, you can connect to the router via Ethernet cable or directly connect to WIFI for device connection.

Set up the Camera

Download and launch the Zosi Smart App or client software and follow the on- screen instructions to complete the initial setup.

On Smartphone

• Scan to download the Zosi Smart App.

On PC

• Download: https://www.zositech.com/pages/app.

NOTE:

• If you are connecting the PoE camera to a Zosi PoE NVR, please set up the camera via the NVR interface.
• If you are setting up a WiFi PTZ camera, you need to follow the on-screen instructions to complete the WiFi configuration first.

Install the Camera

Installation precautions

• Do not face the camera to any light source.
• Do not point the camera at glass windows or reflective objects. Otherwise, it may result in poor image performance due to reflections from infrared LEDs, ambient lights or status lights.
• Do not mount the camera in a shaded area, and point the camera towards a well-lit area. For better image quality, make sure the camera and the captured subject are at the same lighting conditions.
• For optimum performance, it is recommended that the camera be installed as far away as possible from electronic devices such as microwaves, televisions, radio phones and baby monitors to prevent signal interference.
• It is recommended to clean the lens with a soft cloth from time to time.
• Do not expose the power port to water or moisture, or blocked by dirt or other things.
•  Do not install the camera where rain and snow may hit the lens directly.
• Camera may work in extremely cold conditions as low as -10°C as it will produce heat when powered on.
• You may power the camera indoors for a few minutes before installing it outdoors. (Only for outdoor cameras)

Mount the Camera to the Wall

• Drill holes according to the mounting template.

  • NOTE: Use the anchors included in the package if needed.

• Attach the camera bracket with screws included in the package.

  • NOTE: Run the cables through the cable notch on the mounting base.

• For WiFi cameras, it is recommended to mount the antenna upward or horizontally for better WiFi connection

• Installation Distance, Height, and Angle
  Distance: Best accuracy for objects within 5-50 ft (1.5-15 m).Angle: Tilt the camera down about 30°-60°from the horizontal position. Height: Install the camera 8-16 ft (2.5-5m) above the ground.

  • NOTE: The accuracy of human detection will be affected by various factors, such as the distance between the person and the camera, the height of the person, the height and angle of the camera, etc. The accuracy and distance of detection will also be affected in the night vision environment.

Troubleshooting

1. Camera cannot Turn on
   • If your camera is not powering on, please try the following solutions:
   • For PoE Camera:
   • For WiFi Cameras:
   • Make sure your camera is powered on properly. The PoE camera should be powered by a PoE switch/injector, a PoE NVR, or a 12V 2A power adapter.
   • If the camera is connected to a PoE device as listed above, connect it to another PoE port and check again.
   • Try again with another Ethernet cable.
   • Plug the camera into another outlet and see if it works.
   • Power on the camera with another working 12V power adapter and see if it works.
   • If the problem persists, please contact Zositech Support: https://support.zositech.com.
2. WiFi Connection Fails during Initial Installation
   • If the camera cannot connect to WiFi, please follow the troubleshooting tips listed below:
   • Make sure you have entered the correct WiFi password.
   • Move your camera close to the router to ensure a strong WiFi signal;
   • If the problem persists, please contact Zositech Support: https://support.zositech.com. English 6
3. Frequent Disconnection
   • Please check whether the connected network works normally.
   • When installing the camera, it is recommended not to be too far from the router, or use it in a place with a weak WiFi signal,
   • Check whether the device version is the latest. If not, please update to the latest version;
   • If the problem persists, please contact Zositech Support: https://support.zositech.com.

Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference,
2. This device must accept any interference received, including interference that may cause undesired operation.

CE Simplified EU Declaration of Conformity

ZOSI declares that the product complies with the essential requirements and other relevant provisions of Directive 2014/53/EU. POE cameras comply with Directive 2014/EU.

Correct Dispose of this product

• This marking indicates that this product should not be disposed of with other household waste throughout the EU.
• To prevent harm to the environment or human health from uncontrolled waste disposal and promote the sustainable reuse of material resources, please recycle it responsibly.
• To return your used device, please use the return and collection system or contact the retailer from whom the product was purchased.
• They can take this product for environmentally safe recycling.

Support

Visit zositech.com for the latest information and resources: Find product guides, how-to videos, troubleshooting, and FAQs. Contact us at service@zositech.com.

• www.zositech.com.
• service@zositech.com.
• Copyright © 2022 ZOSI Technology Co., Ltd.
• No part of this publication may be reproduced in any way without the written permission of ZOSI. The information in this publication is believed to be accurate in all respects.
• ZOSI assumes no responsibility for any consequences resulting from their use.
• As our products require continuous improvement, ZOSI reserves the right to modify product designs, specifications, and prices without notice and any obligation. All rights reserved.
• F921014Z3007190

For more information of your new system, please refer to www.zositech.com.

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