Tenda 4G180 4G/3G LTE Pocket Mobile Wi-Fi Hotspot Device User Guide
- June 14, 2024
- Tenda
Table of Contents
- 4G180 cannot recognize SIM card
- Keep disconnecting, need to restart
- Internet speed is not as fast as mobile hotspot
- no signal?
- Low battery alert
- Vodafone card is slow
- O2 compatibility issues
- Signal may be unstable during network switching
- Remove the battery, the USB will not charge
- crash
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Tenda 4G180 4G/3G LTE Pocket Mobile Wi-Fi Hotspot Device
4G180 cannot recognize SIM card
- Reset the device and try to unplug it multiple times.
- Provide APN information, we will launch a new version based on APN information to solve this problem.
Keep disconnecting, need to restart
- When there is no signal, it will automatically search for the network and go to sleep (saving power) after about half an hour. At this time, it needs to be restarted manually.
- When there is a signal, because the network is unstable, you can contact technical support to grab the log and judge the problem.
Internet speed is not as fast as mobile hotspot
The 4G180 wireless bandwidth is 150Mbps, and the mobile phone hotspot is about 300Mbps. Make sure that the same SIM card and the same frequency band are compared.
short battery life
The battery is 2100 mAh, and the usage time is about 3-4 hours in the case of
poor signal, and the usage time is about 7 hours when a single device has a
normal signal. The connection of multiple devices will further reduce the
battery life.
no signal?
- The card has no signal: change the card and make sure the SIM card itself is available
- The device has no signal: confirm that the APN status is normal, and the signal is weak through remote LOG analysis. If it is a hardware problem, please contact for return or repair. 4G180 does not support 2G SIM card
Low battery alert
Low battery will flash red light.
Vodafone card is slow
If it is indeed a problem caused by the card current limit, you can use other devices to comparand verify. Confirm the problem of the device and solve it by grabbing the LOG feedback
Does not turn on after 2 months
Follow-up battery replacement.
O2 compatibility issues
Carrier information is compatible.
Signal may be unstable during network switching
Web UI to see signal size value and frequency band
Remove the battery, the USB will not charge
USB charging only supports V3.0.
crash
Remove the battery to restart, long press the switch.