Schumacher SEV1600P650 Level 2 Electric Vehicle EV Wall Charger User Guide
- June 14, 2024
- Schumacher
Table of Contents
Schumacher SEV1600P650 Level 2 Electric Vehicle EV Wall Charger User Guide
DOWNLOAD THE SCHUPOWER™ APP
With your tablet or smartphone, scan the QR code on the right. Use the links to the Apple App Store and Google Play store to download the SchuPower™ app.
CONNECTING TO THE SCHUPOWER™ APP
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Make sure you have finished installation of the Schumacher EV charger and it is powered on.
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Open the SchuPower™ app and create a new account or log in with an existing account.
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Press the “+” icon to add a new device. Next, swipe through the carousel until you see the EV charger. Click on the image to select the device.
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Enter the home’s Wi-Fi® credentials including the network name and password. Note : You must use a 2.4Ghz wireless network. The app will then ask to join your Wi-Fi network. Select “Join.”
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Confirm that the Power LED is illuminated a steady solid green and that the blue Wi-Fi LED is blinking.
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The SchuPower™ app will ask permission to use your device’s Bluetooth. Select “OK.” The app will then search for the Schumacher EV charger. When the search for devices is complete, select the EV charger.
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The SchuPower™ app will connect the Schumacher EV charger to the Cloud via the home’s Wi-Fi network. When a successful connection has been established, a pop-up message will say “Success!” The charger’s Input AC voltage will also be visible.
SCHEDULE CHARGING
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The SchuPower™ app allows users to set up a reoccurring charging session. To set a charging schedule, select the settings icon in the top right corner of the app screen.
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In the Settings window enable “Schedule Charging.” Note : You may need to update the Schumacher EV charger’s firmware. It must have the latest firmware installed before scheduled charging can be enabled. If the latest firmware is not installed, you will not be able to enable “Schedule Charging.”
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Before updating the EV charger’s firmware, make sure the charging gun is unplugged from the vehicle. Select “Update vX.X.X.” A pop-up message will inform you when the firmware has been successfully requested.
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Once the firmware has been successfully updated, try again to enable “Schedule Charging.” Select the time you want your daily charging session to begin. Select “Save.” If the charging gun is plugged into the vehicle’s charging port, a charging session will begin every day at the selected time.
FREQUENTLY ASKED QUESTIONS
Q: When “Schedule Charging” is enabled, will the Schumacher charger also
charge manually?
A: Yes, simply plug in the charging gun, unplug it, and plug the charging
gun in again within 10 seconds to override scheduled charging and immediately
begin charging. Alternatively, if the charging gun is plugged into the
vehicle, the user can use the On/Off feature in the SchuPower™ app to initiate
charging at any time.
Q: What functions can be accessed via the SchuPower™ app?
A: The SchuPower app allows users to schedule charging, start and stop a
charging session in real-time, track charging history, see any faults or
errors that occur during charging, and monitor charging in real time with a
“pull down to refresh” feature. The app also allows users to select their user
interface from 15 languages. In addition, Schumacher regularly updates the app
to add new features and additional functionality for its customers.
Q: The Schumacher EV charger is not connecting to Wi-Fi. What is wrong?
A: Several things could be causing this issue. First, make sure that the
selected Wi-Fi network is 2.4Ghz. This is the only type of Wi-Fi compatible
with the Schumacher EV charger. Second, make sure that when asked you gave the
SchuPower™ app permission to use your device’s Bluetooth. The app will not be
able to locate the charger if Bluetooth is not enabled. Last, check to make
sure that the EV charger is in range of the home’s Wi-Fi signal.
Q: When I try to schedule charging, I don’t see a way to select a.m. or
p.m. How do I select a p.m. time?
A: Check your smartphone or tablet’s date and time settings. If your
phone is set to 24-hour time the SchuPower™ app will also use a 24-hour clock
to schedule charging. Times in the p.m. will appear as 13:00 (1 p.m.), 17:00
(5 p.m.), 22:30 (10:30 p.m.), etc.
Q: I need additional troubleshooting assistance. What should I do?
A: Call Schumacher customer service at
1-800-621-5485. A customer service
specialist will help you troubleshoot your problem.