Muzaria FT816 Fitness Tracker Smart Watch User Manual

Muzaria FT816 Fitness Tracker Smart Watch

Muzaria FT816 FAQ

Q1: About the watch interface display

A1:
Q2| I can’t see the watch screen clearly in the sun. Why?
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A2| The watch screen is a TFT LCD screen, so it is normal that you cannot see the screen clearly in the sun. You can adjust the screen brightness in the “ settings ” of the watch – go to brightness – adjust the screen brightness.
Q3| The watch consumes power quickly. Why?
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**A3| Main factor of fast power consumption**

1. The watch is not charged by 5V power supply but via a high-power charger, which causes breakdown to the capacitor.
2. The watch is no longer waterproof (it cannot be used at a water temperature above 40°C, as this can easily cause a short circuit due to water penetration).
3. Quality defect of the watch causes fast power consumption, and impair the battery endurance.
4. The watch has not been turned on for a long time, or is not charged soon after running.
5. For some watch models, if the 5s real time HR monitoring function is enabled, the battery endurance will decline.
6. If push features such as message alerts are turned on throughout the day, the battery endurance will decline. Battery life will also be in the range of 2-3 days.

Q4| How can I synchronize the App and the watch?
A4| Turn on Bluetooth on your mobile phone. Start the App, bind the watch and then pull down the Home page to synchronize with the watch.
Q5| What is the effective distance of Bluetooth?
A5| The effective connection distance of Bluetooth depends much on the mobile phone.
Model: about 10m if there is no obstacle in the building, or less than 10m if there is a wall or other obstacles.
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Q6| How to switch the watch language?
A6| Under connection, open the “ Smart Wristband3 ” app, click “ Device “→
“ More settings ” →” Device language ” →select the language you want.
Q7| How can I sync the smart wristband 3 with Google fit/ Apple Health?
A7|

1. Step: Open the ‘ smart wristband 3 ’ app → Click bottom toolbar ‘ Profile ’→Click ‘ Third party access ’ →Click ‘ Google Fit/Apple Health ’ →Click to connect.
   • After the ‘smart wristband 3’ app is connected with Google Fit/Apple Health, the activities data of smart wristband 3 can be shared to Google Fit/Apple Health.

Q8| Should I keep Bluetooth enabled on my mobile phone?
A8|

1. 1. Step counting, sleep monitoring and HR monitoring do not require connection to the App.  

   During exercise, you just need to wear the watch. After exercise, you can connect the watch to the App to view the data synchronously. In addition, if you need to view your accurate kilometers when walking, outdoor running or Bicycle, you will need to carry your phone and keep it connected to the watch. These 3 sports need to obtain the position by your phone GPS. The distance also calculate by gaps. For the other sports modes you do not need to carry your phone.

2. For Call Reminder, Find My Watch or Message Reminder (messages from WhatsApp , Facebook or other applications), you need to enable Bluetooth on your mobile phone and maintain the connection between the watch and App.

1. At the first time, you must provide your gender, age, height and weight and other information honestly and accurately. Inaccurate information will affect the algorithm of the acceleration sensor, resulting in inaccurate exercise data (steps, distance and calories).
2. The wearing condition of the watch also has a certain influence on the accuracy of the results. Make sure that the watch will not move (left and right, up and down) in the wearing position during your exercise.
3. Your arm swing posture, stride length, body shape, uphill and downhill, as well as the smoothness of the road surface, can also affect the value of steps.
4. If your body moves during sleep (turning to another side, getting up and falling asleep again, etc.), if you are in the car or driving the car, or if the road surface is rough, new steps may be generated.

Q10| No sleep data is recorded, or the sleep data is inaccurate. Why?
A10|

1. Check whether you wear the watch before going to bed. If no, the App will not generate sleep data after synchronizing with the watch.
2. Your sleep quality can be a reason. If you have trouble falling asleep, the App may not generate sleep data. You can take some measures to help sleep, for example, doing some exercise, drinking a glass of milk, relaxing your body and not playing with your mobile phone.
3. Please wear the watch correctly (in case of insufficient tightness, there is a certain probability of failure to detect the watch).
4. The sleep algorithm only records sleep that lasts for more than 3h. If you get up frequently, the App may not generate sleep data. You are recommended to arrange your sleep time reasonably and drink less water before going to bed.
5.  The watch will adapt to the individual situation of each user. You can wear it for several days for observation purpose.
6. If your skin is rather dark, the App will be very likely to fail in detecting the watch, and thus will not generate sleep data.

1. Non-standard wearing can affect the measurement of HR signal, such as the light leakage caused by incomplete fitting.
2. Swing of the arm, slight movement of the watch on your skin, etc., wearing too tight, raising the arm and making a fist, etc. can affect your blood circulation and thus affect the HR signal.
3. Correct measuring method: lay the arm flat, relax and stay still, and hold the watch against the arm.

Note: individual differences such as skin color, hair, tattoos and scars can also affect the HR signal, despite correct wearing of the watch.

Q12| How does the watch calculate my calories? How will my height and weight information affect my calories?
A12| Calculation of your calories

• Metric: calories (Kcal) = {[weight (kg) – 15]×0.000693+0.005895}×steps
• Imperial: calories (Kcal) = {[weight (Ib) – 30]×0.000315+0.00495}×steps The calculated calories are only 0-2 calories off from the calories shown on the watch
• Steps : directly related to your stride length (set your height, and calculate your stride length using

Q13| Is the watch waterproof? Can I wear the watch in the shower?
A13| The watch is IP68 waterproof. You can wear it for everyday use such as washing your hands, but we do not recommend wearing it in the shower or swimming.
Q14| The Message Reminder of WhatsApp and Facebook is enabled, but the watch fails to receive messages. Why?
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A14|

1. Check whether Bluetooth is enabled on your mobile phone and connected to the smart watch.
2. It needs to access the “SNS Alert” on the “Smart Wristband 3” app, and turn on the WhatsApp and Facebook.
3. Permission to allow incoming call alert notifications is not turned on.
   （Need to allow the smart watch receiving the phone notifications）

Q15| The watch fails to vibrate when there is an incoming call. Why?
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A15|

1. Check whether Bluetooth is enabled on your mobile phone and connected to the smart watch.
2. Have you turned on “phone reminder” function on the app? It needs to be turned on in the “Smart Wristband 3” app.
3. Permission to allow incoming call alert notifications is not turned on.
   • （Need to allow the smart watch receiving the phone notifications）

Tips

• If you have completed all three steps and still have not received a call alert, please contact us via your order number.
• For Android phones, if the above three steps do not work, you can also turn Bluetooth off and turn on again to try.

Q16| After wearing the watch for a long time, why my hand skin appears red and itchy?
A16|

1. Wearables are usually made of metal, silicone and TPU. A few people may be allergic to the material of the watch strap.
2. Do not wear the watch too tightly. Make sure that a finger can be inserted between the watch strap and your wrist. If you wear the watch too tightly, your wrist skin can become airtight, and the watch can easily leave marks on your wrist, causing a wrong feeling of red and itchy skin.
3. Keep the contact area of your wrist dry. You may feel uncomfortable when the watch strap is wet and covers your wrist under airtight conditions.
4. Clean the watch strap properly. After you wearing the watch for a long time, the watch strap may come into contact with some unclean stains. If the stains are not removed in time, your skin may have allergic reactions. Please clean the watch strap in time and carry out reasonable maintenance and care.

Worry-Free Warranty

• Hey! We back our products all with 12-month warranty and provide lifetime, friendly, easy-to-reach support.
• If you have any other issue while using, please feel free to contact us via your order (We will reply within 24hrs)

1. Go to Your Orders
2. Find the order ID in the list
3. Click “Contact with us”

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