J5create JVA11 HDMI Capture Adapter Installation Guide

: June 14, 2024
: j5Create

Table of Contents

J5create JVA11 HDMI Capture Adapter
Product Information
Product Usage Instructions
System requirements
Recommended software
FEATURES
Connection
LIMITED WARRANTY
LIMITATION OF WARRANTY
TECHNICAL SUPPORT
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

J5create JVA11 HDMI Capture Adapter

Product Information

The 4K HDMITM Capture Adapter (JVA11) is designed for high-quality 4K game recording and streaming. It allows you to capture and stream high-quality 4K video for the best visual experience.
The adapter supports UVC/UAC technology and features an HDMITM input for capturing video from various devices such as cameras, gaming devices, and computers.
This product comes with a limited 2-year warranty. User’s wear & tear damage is not covered under warranty. To avail warranty support, users need to contact j5create customer service with the defect information of the product and obtain a return authorization number.
For more information, please visit the j5create website.

Product Usage Instructions

To use the 4K HDMITM Capture Adapter, follow these steps:

Connect your HDMITM source (such as a camera, gaming device, or computer) to the HDMITM input of the adapter.
Install the recommended software for capturing and streaming 4K video.
Launch the software and configure the settings for capturing and streaming according to your preferences.
Start recording or streaming your 4K video.

If you encounter any issues or need technical support, please contact j5create’s technical support team:

Customer Service: 888-988-0488
Technical Support: 888-689-4088
Email: service@j5create.com

System requirements

Computer

Available USB-C® or USB™ Type-A port (USB™ 3.2 / 3.0 is recommended)
Windows® 7 or later
- macOS® 10.12 or later
- Android™ 8.1 or later
Chrome OS™ with UVC support
CPU: Intel® Core™ i7 6700HQ & above
GPU: NVIDA® GTX 960M & above
RAM: 8 GB or higher

Recommended software

Windows®: OBS™, XSplit® Broadcaster
Mac® : OBS™, QuickTime®
Android™: CameraFi™

FEATURES

HDMI™ input for capturing
Record and stream high quality 4K video to give the best visual experience to your viewers
UVC standard – No driver installation required
Ultra-low latency stream through USB-C® 3.2 Gen 1 connection
Field production made easy with its compact size

Connection

LIMITED WARRANTY

j5create offers a limited 2-year warranty. User’s wear & tear damage is not included. The user shall call or email j5create customer service with the defect information of the product and obtain a return authorization number. Users are responsible for one-way return freight cost and we will take care of one-way freight back. In order to obtain a return authorization number, users should have the following information handy when calling or emailing the service team:
1. a copy of the original purchase invoice to verify your warranty
2. a product serial number
3. a description of the problem
4. customer’s name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for damage arising from failure to follow instructions relating to the product’s use. This warranty does not apply to: (a) consumable parts, unless damage has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports; (c) damage caused by use with non-j5create products; (d) damage caused by natural disasters; (e) damage caused by human misuse (lost, accident, abuse, misuse or other external causes); (f) damage caused by operating the product outside the permitted or intended uses described by j5create; (g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been modified to alter functionality or capability without the written permission of j5create; or (i) if any j5create serial number on the product has been removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and repair for your reference. This warranty is given by j5create in lieu of any other warranties expressed or implied.

LIMITATION OF WARRANTY

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. TO THE EXTENT NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION OR COUNTRY, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
J5CREATE’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR SOFTWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. J5CREATE’S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY, AND J5CREATE DOES NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE. J5CREATE DOES NOT WARRANT THAT THE OPERATION OF ANY J5CREATE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE.
J5CREATE’S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, J5CREATE DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES) OR OTHERWISE, J5CREATE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE’S OPTION, REPAIR OR REPLACEMENT SERVICES. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE COUNTRY IN WHICH J5CREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN J5CREATE’S RECORDS. IF YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW COUNTRY), THEN J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL CHARGE.
For more information please visit our website at http://www.j5create.com
Copyright© 2022 j5create. All rights reserved. All trade names are registered trademarks of their respective owners. Features and specifications are subject to change without notice. Product may not be exactly as shown in the diagrams..
HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. USB-C and USB are trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Windows is a trademark of Microsoft Corp., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. macOS, Mac, and QuickTime are trademarks of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Intel and Core are trademarks of Intel Corporation, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. NVIDIA is a trademark of NVIDIA Corporation, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Chrome OS and Android are trademarks of Google LLC, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. OBS is a trademark of Wizards of OBS, LLC., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. XSplit is a trademark of Splitmedialabs, Ltd., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. CameraFi is a trademark of Vault Micro Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. All company, product and service names used are for identification purposes only. Use of these names, logos, and brands does not imply endorsement. We disclaim any interest in the marks of others.