TORRAS COOLIFY 3 Limited Version Neck Air Conditioner Instructions
- June 14, 2024
- TORRAS
Table of Contents
TORRAS COOLIFY 3 Limited Version Neck Air Conditioner
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FOR ANY ISSUES
Before or after your purchase, TORRAS is always here to help. Some common issues we can help with include, but are not limited to:
- Bluetooth Problem
- Package Problem
- Battery Life Problem
- Don’t know how to change mode
- Any other concerns you may have
CONTACT US
To ensure prompt and efficient service, we recommend reaching out to our customer service specialists using one of the following methods:
1. Visit TORRAS on Amazon’s product list and click the fast button: ask a
Question
1. Send an email to [email protected]
with details about your issue. To expedite the process, please attach any
relevant photos or order ID that can help our team better resolve the problem.
You can expect a reply within 12 hours in both methods.
USEFUL INFORMATION
- Please note that Coolify’s case doesn’t be sold separately.
- If you meet the Bluetooth Problem, We have identified the following troubleshooting steps for you:
- Reset the product to factory settings manually (Long press the power button and switch button for 5-8 seconds when COOLIFY is turned off), then power it on and off again before immediately using the app to search for Bluetooth.
- Uninstall the current app and download the latest version. Power the product on and off again before conducting a new Bluetooth search.
- If you have any Android phones. Please try using an Android phone to perform a Bluetooth search. If you can detect the Bluetooth signal of Coolify, it indicates that the product is functioning properly. In this case, please provide us with the iPhone model and app version for further confirmation. (please power the product on and off before conducting the search).
References
Read User Manual Online (PDF format)
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