hp 5625U RAM 8GB Notebook PCs User Guide

hp 5625U RAM 8GB Notebook PCs

Product Information

• The removable battery of your HP notebook might not hold a charge due to a faulty power supply or AC adapter and might need to be replaced after testing all components.
• If your notebook computer battery does not power the notebook or hold a charge, troubleshoot the battery to see if it needs to be replaced. If the battery indicator light, located near the power icon, does not glow or always blinks, there is a battery problem. Your computer might operate correctly when it is connected to the AC adapter, but not when using battery power.

NOTE: To check if your battery is affected by the notebook computer battery recall and replacement program, go to HP Notebook Computer Battery Safety Recall and Replacement Program.

Product Usage Instructions

Use Windows Recovery Environment to reset the system when Windows does not start normally.

1. Choose a method to open Windows Recovery Environment:
   • Restart your computer, and then immediately press the f11 key repeatedly.
   • Click Start. Press and hold the shift key, click Power , and then select Restart while holding the shift key. Continue holding the shift key while the computer restarts.
2. On the Choose an option screen, select Troubleshoot.
3. On the Troubleshoot screen, select Reset this PC.
4. Follow the instructions to reset your computer. This might take a few minutes.

Product Usage Instructions
Before performing a system recovery, review the topics that might prevent the need to run a recovery or might help to ensure a successful recovery.

Correct startup or boot issues:

• Many startup or boot issues are caused by minor problems that are easily corrected. Before recovering your computer, try to determine if other, nondestructive, corrective actions will fix the problem. For more information, see HP PCs – Computer does not boot orstart.

Back up important files:
Complete a Microsoft System Restore:

• If your computer develops a problem, perform a Microsoft System Restore before performing a system restore.
• The Microsoft System Restore function returns the computer to a restore point, which resets all of the settings for the operating system to those settings that existed at the time the restore point was created. No personal data files, such as email, documents, or pictures are lost. For more information on Microsoft System Restore, see HP PCs – Using Microsoft System Restore.

Know which type of recovery to perform:

• There are several different types of recovery. See the following tables for more information on recovery options.

Perform a system recovery in Windows:

• Identify the correct recovery tool for your computer and find step-by-step instructions for performing a recovery or reset.
• Select a recovery process for Windows. Use one of the following links based on the type of recovery or reset that you want to perform:

Solve common Windows recovery issues:

• The most common cause of recovery issues is interruption of the process or turning off the computer before the recovery and setup is complete. For more information, see HP PCs – Reset the computer.

Update your computer after system recovery:

• After performing a system recovery, HP recommends installing updates through Windows Update. For more information, see HP PCs – Updating drivers using Windowsupdate (Windows 11, 10).

HP Notebook PCs – Battery does not power notebook or hold a charge

• The removable battery of your HP notebook might not hold a charge due to a  faulty power supply or AC adapter and might need to be replaced after testing all components.
• If your notebook computer battery does not power the notebook or hold a charge, troubleshoot the battery to see if it needs to be replaced. If the battery  indicator light, located near the power icon, does not glow or always blinks, there is a battery problem. Your computer might operate correctly when it is connected to the AC adapter, but not when using battery power.

NOTE:
To check if your battery is affected by the notebook computer battery recall and  replacement program, go to HP Notebook Computer Battery Safety Recall and Replacement Program.

NOTE:
The maximum capacity of the battery decreases over time and with use. Loss of battery capacity varies depending on the product configuration and usage, including but not limited to: product model, applications running, power management settings, and product features. The battery warranty does not cover natural deterioration of battery capacity. Your battery is warranted from defects in materials or workmanship resulting in failure. When contacting HP Customer Support, you might be required to run an HP diagnostic test to determine if your battery is covered under the warranty.

Reset the computer when Windows does not start normally

Use Windows Recovery Environment to reset the system when Windows does not start normally.

1. Choose a method to open Windows Recovery Environment.
2. Restart your computer, and then immediately press the f11 key repeatedly.
3. Click Start . Press and hold the shift key, click Power, and then select Restart while holding the shift key. Continue holding the shift key while the computer restarts.
4. On the Choose an option screen, select Troubleshoot.
5. On the Troubleshoot screen, select Reset this PC.
6. Follow the instructions to reset your computer. This might take a few minutes.

HP PCs – How to reset your computer to factory settings (Windows 11, 10)

Resetting your computer to factory settings might be necessary if the operating system is damaged, the hard drive is corrupted, the computer is infected by a virus, or you are transferring ownership of the computer. HP System Recovery removes all hard drive data and reinstalls the original operating system.

NOTE:
HP Cloud Recovery is available for HP PCs manufactured in 2016 and later. HP Cloud Recovery allows you to download recovery software to a USB flash drive. If your computer is not supported by HP Cloud Recovery, go to HP PCs – Reset the computer for more information.

Preparing for system recovery in Windows
Before performing a system recovery, review the topics that might prevent the need to run a recovery or might help to ensure a successful recovery.

Correct startup or boot issues

• Many startup or boot issues are caused by minor problems that are easily corrected. Before recovering your computer, try to determine if other, nondestructive, corrective actions will fix the problem.
• For more information, see HP PCs – Computer does not boot or start.

Back up important files
HP recommends that you back up your files on an external drive or CD/DVD on a regular basis. Scheduled backups can help you recover some, if not all, of your information in the event that something happens to the original files on your computer.

NOTE:

• Factory resetting your computer destroys all the files on the hard drive. If you did not back up your files before running a factory reset, the computer might display a prompt to make a backup copy of your files before the reset performs any action that erases or deletes files.
• For more information on backing up your important files, see HP PCs – Backing Up Your Files.

Complete a Microsoft System Restore

• If your computer develops a problem, perform a Microsoft System Restore before performing a system restore.
• The Microsoft System Restore function returns the computer to a restore point, which resets all of the settings for the operating system to those settings that existed at the time the restore point was created. No personal data files, such as email, documents, or pictures are lost. For more information on Microsoft System Restore, see HP PCs – Using Microsoft System Restore.

Know which type of recovery to perform

There are several different types of recovery. See the following tables for more information on recovery options.

Perform a system recovery in Windows
Identify the correct recovery tool for your computer and find step-by-step instructions for performing a recovery or reset.

Select a recovery process for Windows
Use one of the following links based on the type of recovery or reset that you want to perform:

Solve common Windows recovery issues

• The most common cause of recovery issues is interruption of the process or turning off the computer before the recovery and setup is complete.
• For more information, see HP PCs – Reset the computer.

Update your computer after system recovery

• After performing a system recovery, HP recommends installing updates through Windows Update.
• For more information, see HP PCs – Updating drivers using Windows update (Windows 11, 10).

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