CASABREWS 3700 PRO Espresso Coffee Machine Instruction Manual

June 14, 2024
CASABREWS

CASABREWS 3700 PRO Espresso Coffee Machine

Important Safeguards

When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/ or injury to persons, including the following:

  1. Do not touch hot surfaces. Use handles or knobs.
  2. To protect against electric shock, do not immerse cord, plug or appliance in water or other liquids.
  3. Unplug unit from the electrical outlet when not in use and before cleaning. Allow it to cool before putting on or taking off parts and before cleaning it.
  4. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or has been damaged in any manner. Return this appliance only to the nearest authorized service center for examination, repair or adjustment. Do not attempt to replace or splice a damaged cord.
  5. The use of an accessory not recommended by the appliance manufacturer for use with this appliance may result in fire, electric shock or injury to persons.
  6. Do not use it outdoors or for commercial purposes.
  7. Do not let cord hang over edge of the table or countertop or touch hot surfaces.
  8. Do not place this appliance on or near a hot gas or electric burner or in a heated oven.
  9. To disconnect, press the Power button off and then remove plug from the outlet.
  10. Do not use the appliance for anything other than its intended use.
  11. Use on a hard, flat-level surface only, to avoid interruption of airflow underneath the appliance.
  12. Always be sure to place the water tank back on the unit tightly with the lid closed and water filled up to, but not surpassing the MAX line.
  13. Do not remove the filter holder while brewing coffee. Please make sure the three lights are on before you remove the filter holder to make additional coffee. Caution should also be taken while removing the filter holder since the metal parts will be hot. Please make sure to hold it by the handle. Caution should be taken when moving unit with hot liquids.
  14. Do not remove the water tank or milk reservoir until the unit has stopped brewing and/ or frothing.
  15. This appliance is not to be used by children or by persons with reduced physical, sensory or mental capabilities.
  16. Close supervision is necessary when any appliance is used near children. Children should not play with the appliance.
  17. Always attach plug to the appliance first, then plug the cord into the wall outlet. To disconnect, turn any control to “off” then remove the plug from the wall outlet.

SAVE THESE INSTRUCTIONS FOR HOUSEHOLD USE ONLY

Specifications

  • Model: 3700PRO
  • Voltage: 120V-60Hz
  • Power: 1350W
  • Espresso Pressure: 20Bar
  • Capacity of Water Tanlc: 1.3 L/ 43.9 OZ
  • Capacity of Milk Reservoir: 700 ML/23.6O2
  • Product Size: 12.99 8.46 12.13 IN
  • Product Weight: 10.451B$

Know Your Coffee Machine

CASABREWS-3700-PRO-Espresso-Coffee-Machine-
fig-1

  1. Cup Warmer
  2. Pressure Gagu.e
  3. Control Panel
  4. BrewHead
  5. Drip Tray Grid
  6. DripTray
  7. Inner Drip Tray
  8. Single Shot Filter
  9. Double Shot Filter
  10. Filter Holder /Portafilter
  11. WaterTank
  12. Milk Reservoir Lid
  13. Milk Knob
  14. Locker of Milk Reservoir
  15. Silicon Tube
  16. The connector of Milk Dispensing Tube
  17. Milk Dispensing Tube
  18. Milk Reservoir
  19. Milk Reservoir Plate
  20. Spoon

Control Panel

A: Power ON/OFF Buttom: Press to turn on/off. the machine

  • B: Espresso Button: Press once to brew a single shot of espresso
    • Press twice to brew a double shot of espresso
    • Press and hold for 3 seconds to customize the volume of Espresso, Cappuccino and Latte
  • C: Cappuccino Button: Press once to brew a small cup of cappuccino
    • Press twice to brew a large cup of cappuccino
    • Press and hold for 3 seconds to manually froth milk
  • D: Latte Button: Press once to brew a small cup of latte
    • Press twice to brew a large cup of latte
    • Press and hold for 3 seconds to run the cleaning cycle of the mill-frothing system

Operation

& Result Function

Buttons

| Press once| Press twice
---|---|---
Cup Size| Indicator| Default volume| Cup Size| Indicator| Default volume
Espresso| Single Shot| Flash in Blue| 35ml/ 1.35oz| Double Shots| Flash in Green| 70ml/2.5oz
Cappuccino| Small Cup| Flash in Blue| 170ml/ 5.75oz| Large Cup| Flash in Green| 285ml/ 9.6oz
Latte| Small Cup| Flash in Blue| 340ml/ 11.5oz| Large Cup| Flash in Green| 425ml / 14.5oz

Before First Use

Cleaning The Appliance

  • Carefully remove the appliance from the packaging and remove all packaging materials.
  • Remove all accessories from the packaging and from the appliance.
  • Remove the water tank.
  • Clean the water tank with lid, the milk reservoir with lid, the measuring spoon and the filters as well as the filter holder with warm water and some mild dish-washing liquid. After that, rinse with clear water and dry.
  • Also, wipe the body of the espresso machine and the drip tray and grid with a soft, damp cloth and dry all parts.
  • Make sure that the milk reservoir is assembled well.

NOTE:

The filter holder and filters are not dishwasher safe.

Initial Use

  1. Fill the water tank and the milk reservoir with cold water up to the MAX line.

  2. Insert the plug into a wall outlet with a suitable voltage (120V~, 60Hz).

  3. Press the Power button, the Power indicator light turns on and the coffee machine starts to preheat automatically. Once the preheating is finished, all the buttons will light up continuously. This preheating process takes about 2 minutes.

  4. Place a cup under the brew head. Tum the milk knob and point at the cup. Press and hold the Latte button for 3 seconds. The machine will start to make hot water from the milk tube. Let the hot water flow out of the milk tube for about 8 seconds, then press the Latte button again to stop. This process allows the water to flow into the empty pump for the first use.
    NOTE:
    There will be a loud noise and a little shake when the machine runs for the first time. It’s normal for a 20-bar pump. The noise will decrease with use.

  5. Insert the Filter into the Filter holder

  6. Insert the fi.lter holder without coffee grounds into the brew head with a 45° movement to the left and tum it to the right to lock it in place.
    The filter holder must be perpendicular to the machine or slightly tilted towards the right. (see image.1)

  7. Place an empty cup under the filter holder and press the Espresso button once to brew.

  8. After the brewing cycle has finished, pour the water out.
    Now your coffee machine is ready for use.

Preparing the Espresso

Using a cold filter holder, cold filter or cold cup(s) can reduce the extraction temperature enough that it significantly affects the quality of your espresso. We recommend running a brewing cycle without coffee grounds to preheat them before brewing(see steps 5-8 of Initial Use).

Select the filter to be used as follows: (see image.2)

  • For a single shot: use the shot filter.
  • For a double shot or two single shots: use a double shot filter.
  • Insert the filter into the filter holder.
  • To insert the selected filter into the filter holder, press the filter down into the filter holder. (see image.3)
  •  The filter might be difficult to remove from the holder when you want to change the filter. You can use another filter to pry it out(as shown). (see image.4)
  • Fill the filter with coffee grounds using the tamp spoon provided by the machine.
  • We recommend 7-9g for single shots and 13-15g for double shots. The amount will vary depending on your preferences and the coffee grounds you use.
  • Tamp the coffee grounds with the tamper. The coffee grounds must be pressed evenly to obtain a well levelled and flat surface.
  • Remove any coffee residue from the edge of the filter holder.
  • Insert the filter holder into the brew head with a 45°movement to the left and turn it to the right to lock it in place. The filter holder must be perpendicular to the machine or slightly tilted towards the right.

Making the Espresso

  1. Place pre-warmed cup(s) beneath the filter holder.

  2. Press the Espresso button once for a single shot. The Espresso button will flash in blue when brewing.

  3. Press the Espresso button twice for double shots. The Espresso button will flash in green when brewing.

  4. The machine will start brewing the espresso according to your selection. The machine will turn off automatically and the button will become solid indicating that the cycle has been completed.
    Your delicious espresso is ready to be enjoyed.

    • The flavor of your coffee will depend on many factors, such as the type of coffee beans, degree of roast, freshness, coarseness or fineness of the grind, amount of ground coffee used, and tamping pressure. Experiment by adjusting these factors just one at a time to achieve the taste of your preference.

NOTE:

There will be noise during the operating process. This is normal for a 20-bar pump.

NOTE:

To brew less coffee than the preset serving, press the Espresso button to stop the brewing process when the amount of coffee desired is reached.

Espresso Pressure Gauge

The gauge needle indicates the extraction pressure.

Ideal Espresso Zone

When it is positioned anywhere in the espresso range during extraction, it means the espresso has been extracted at the ideal pressure. (see image.5)

Low-pressure zone
When the gauge needle is under the espresso range zone during extraction, this indicates the espresso has been extracted with insufficient pressure. This can happen when the water flows through the ground coffee is too fast, resulting in an under-extracted espresso that is watery, clod, and lacks crema and flavor. Possible causes for under-extraction include: the grind being too coarse, insufficient coffee in the filter, insufficient tamping, or a combination of any of these. (see image.6)

To resolve this:

  1. Select a fi.ner grind setting and retry.
  2. Increase the amount of coffee grounds and retry.
  3. Increase the tamping pressure and retry.

High-pressure zone
When the gauge needle is above the espresso range zone during extraction, this indicates the espresso has been extracted with too much pressure. This can happen when the water flow through the ground coffee is too slow and results in an over-extracted espresso that is very dark and bitter with a mottled and uneven crema. Possible causes for over-extraction include: the grind being too fine, too much ground coffee in the filter, tamping or a combination of any of these. (see image.7)

To resolve this:

  1. Select a coarser grind setting and retry.
  2. Decrease the amount of coffee grounds and retry.
  3. Decrease the tamping pressure and retry.

 |  |  |  |  |
---|---|---|---|---|---
 |  | TOO FINE

Grind coarser

| TOO MUCH

Decrease the amount

| TOO HEAVY

Decrease the strength

| OVER SO SEC

 |  |  |  |  |
 |  | TOO COARSE          TOO LITTLE           TOO LIGHT         UNDER20 SEC

Grindfmer              Increase the              Increase the

amount                   strength

Making Cappuccino

Slide the milk reservoir locker to the “unlock” position. (see image.8)

Use two hands to hold the milk reservoir and lid, and pull it out of the machine (see image 9)
The Cappuccino and Latte buttons will tum off indicating the milk reservoir is not connected. (see image.10)

Attention: Do not use just one hand to hold the milk reservoir or the lid only. The milk reservoir may fall off.

Open the lid and fi.ll the milk reservoir with cold whole milk (39-41°F ).

Close the lid. Use two hands to hold the milk reservoir and lid, then attach to the coffee machine.

Attention:

Do not use just one hand to hold the milk reservoir or the lid only. The milk reservoir may fall off.

Slide the milk reservoir locker to the “Lock” position. The Cappuccino and Latte button will turn on and flash in blue indicating the machine is starting to preheat.

Place pre-warmed cup(s) beneath the fi.lter holder.

CAUTION: When brewing cappuccino or latte, make sure to adjust the milk knob to aim the milk dispensing tube in the direction of your cup. (see image.11)

Press the Cappuccino button once to brew a small cup of cappuccino. The Cappuccino button will: Hash in blue when brewing. (see image.12)

Press the Cappuccino button twice to brew a large cup of cappuccino. The Cappuccino button will flash in green when brewing. (see image.13)

The machine will start brewing the espresso according to your selection. The machine will turn off automatically and the button will become solid indicating that the cycle has been completed. Your delicious espresso is ready to be enjoyed.

NOTE:

For a small cup, use the single-shot filter. For a large cup, use the double- shot filter.

IMPORTANT: Make sure to clean the milk dispensing tube after use. See Cleaning instructions on page 15-16.

Making Lattes

Follow the steps 1-6 for Making Cappuccino.

  1. Press the Latte button once to brew a small cup of latte.
    The Latte button will flash in blue when brewing. (see image.14)

  2. Press the Latte button twice to brew a large cup of latte.
    The Latte button will flash in green when brewing. (see image.15)

  3. The machine will start brewing the espresso according to your selection. The machine will turn off automatically and the button will become solid indicating that the cycle has been completed. Your delicious espresso is ready to be enjoyed.

NOTE: For a small cup, use the single-shot filter. For a large cup, use the double-shot filter.

IMPORTANT: Make sure to clean the milk dispensing tube after use. See Cleaning instructions on pages 15-16 for instructions

Adding Additional Frothed Milk/Frothing Milk Manually

This machine also allows you to manually add more frothed milk to your beverage or froth milk separately.

  1. Place your previously brewed beverage or an empty cup beneath the brew head. Make sure the milk dispensing tube is aimed in the direction of the cup.
  2. Press and hold the Cappuccino button for 3 seconds, and the machine will start to froth the milk. The Cappuccino button will flash in blue and green alternately. (see image.16)
  3. When done, press the Cappuccino button again to stop.

Customize The Volume of Espresso, Cappuccino and Latte

This machine allows you to customize the volume of Espresso, Cappuccino and Latte as you desire.

Customize the volume of Espresso
When the machine has finished preheating, press and hold the Espresso button for 3 seconds. The Espresso, Cappuccino and Latte buttons will fl.ash alternately in green indicating the machine is ready to customize the volume( Note: If no operation is selected within 15 seconds, the machine will return to standby mode).

  1. To customize the volume of a single shot espresso, press the Espresso button once. The machine will beep three times and start to brew.
  2. To customize the volume of double shots, press the Espresso button twice. The machine will beep three times and start to brew.
  3. When the desired amount is reached, press the Espresso button again to stop. The machine will beep three times indicating that the volume has been customized successfully. The machine will return to standby mode.

NOTE: The adjustable volume ranges between 20ml/0.7oz to 200ml/7oz.

Customize the volume of Cappuccino
When the machine is finished preheating, press and hold the Espresso button for 3 seconds. The Espresso, Cappuccino, and Latte buttons will fl.ash alternately in green indicating the machine is ready to customize the volume( Note: If no operation is selected within 15 seconds, the machine will return to standby mode).

  1. To customize the volume of a small cup of cappuccino, press the Cappuccino button once. The machine will beep three times and start frothing milk.
  2. To customize the volume of a large cup of cappuccino, press the Cappuccino button twice. The machine will beep three times and start frothing milk.
  3. When the desired amount of frothed milk is reached, press the Cappuccino button again. The machine will start brewing espresso automatically.
  4. When the desired amount of espresso is reached, press the Cappuccino button once again to stop. The machine will beep three times indicating that the volume has been customized successfully. The machine will then return to standby mode.

NOTE: The adjustable time of milk frothing ranges between 6 seconds to 60 seconds. The adjustable volume of espresso ranges between 20ml/0.7oz to 200ml/7oz.

Customize the volume of a Latte
When the machine has finished preheating, press and hold the Espresso button for 3 seconds. The Espresso, Cappuccino and Latte buttons will fl.ash alternately in green indicating the machine is ready to customize the volume( Note: If no operation is selected within 15 seconds, the machine will return to standby mode).

  1. To customize the volume of a small cup of latte, press the Latte button once. The machine will beep three times and start frothing milk.
  2. To customize the volume of a large cup of latte, press the Latte button twice. The machine will beep three times and start frothing milk.
  3. When the desired amount of frothed milk is reached, press the Latte button again. The machine will start brewing espresso automatically.
  4. When the desired amount of espresso is reached, press the Latte button once again to stop. The machine will beep three times indicating that the volume has been customized successfully. The machine will then return to standby mode.

NOTE: The adjustable time of milk frothing ranges between 6 seconds to 60 seconds. The adjustable volume of espresso ranges between 20ml/0.7oz to 200ml/7oz.

Resetting Default Volumes
To reset the machine to the default volumes of Espresso, Cappuccino and Latte, press and hold the Espresso and Cappuccino buttons at the same time for 5 seconds. The machine will return to its original default settings.

Water Shortage Warning

For the water shortage warning, the Espresso, Cappuccino, and Latte buttons simultaneously flash in green.
Once the water shortage warning is triggered, please proceed as follows:

  1. Refill the water tank with room-temperature water.
  2. Place an empty cup beneath the brew head, and aim the milk dispensing tube in the direction of the empty cup.
  3. Press either one button of the Espresso, Cappuccino, or Latte button. The machine will start to pump water and make hot water.
  4. Once the hot water comes out of the milk dispensing tube, all the buttons will fully illuminate. Now the machine is ready to use again.

Auto Shut-off
The machine will shut off automatically if no operation is selected after 15 minutes on standby mode. All the buttons will turn off. To start the machine, press the Power button again.

Cleaning and Maintenance

Regular cleaning and maintenance keep the machine in working condition and ensure perfect coffee flavor, a constant flow of coffee, and excellent milk froth for an extended period.

Cleaning The Milk Reservoir and Milk Dispensing Tube
Once you are done making your beverage with milk, you can either store the milk reservoir with milk directly in the refrigerator or completely clean the milk reservoir and milk dispensing tube.
It is important to clean the milk-frothing system immediately after making cappuccino, latte or frothing milk manually

Milk residue can block the milk-frothing system causing frothing issues, badly influencing coffee flavor or creating an unfavorable smell.

If storing your milk reservoir with milk in the refrigerator, follow the cleaning cycle instructions:

  1. Place a large empty cup under the milk dispensing tube and make sure there is water in the water tank.
  2. Aim the milk dispensing tube into the empty cup.
  3. Press and hold the Latte button for 3 seconds. The machine will start to make hot water from the milk dispensing tube.
  4. This clean cycle will run for 35 seconds and then stop automatically.
  5. You can repeat steps 1-4 to make sure the residue milk is cleaned completely.
  6.  The milk dispensing tube is now clean and the milk reservoir with milk can now be stored in the refrigerator.

If completely cleaning milk reservoir, follow the deep cleaning cycle instructions:

  1. Place a large empty cup under the milk dispensing tube and make sure there is water in the water tank.
  2. Remove the milk reservoir from the machine and discard any remaining milk. Fill the milk reservoir with clean water.
  3. Aim the milk dispensing tube into the empty cup.
  4. Press and hold the Latte button for 3 seconds. The machine will start to make hot water from the milk dispensing tube. The clean cycle will run for 35 seconds and then stop automatically.
  5. Press and hold the Cappuccino button for 3 seconds. The machine will start to make steam from the milk dispensing tube. This process will run for 2 minutes and then stop automatically.
  6. You can repeat steps 1-5 to make sure the residue milk is cleaned completely.
  7. Rinse and wash all parts of the milk reservoir container and lid thoroughly with warm soapy water. Rinse and dry well. Do not use abrasive cleaners and scouring pads, as they will scratch the fi.nish. The milk reservoir and lid is also dishwasher safe.

Cleaning the Filter Holder and the Filters

The filter holder and filters should be kept clean to guarantee perfect results.
WARNING: To avoid burns, the filter must only be removed when the filter holder has cooled down completely.

  1. Remove the filters from the filter holder and wash them with warm water.
  2. If you notice a malfunction when brewing coffee, immerse the filter in boiling water for 10 minutes and then rinse with running water.

NOTE: Do not clean the filter holder and filters in the dishwasher.

Cleaning the Brew Head

Regularly remove any residual coffee grounds from the brew head using a brush, and wash with hot water following the steps below.

  1. Insert the empty filter holder into the brew head without using coffee grounds.
  2. Place an empty cup under the brew head.
  3. Press the double button and fi.11 the cup with water.
  4. Remove the filter holder from the brew head and clean the brew head with a dry cloth.
    WARNING: Do not try to disassemble the brew head. It will damage the brew head and lead to leakage.

Cleaning The Water Tank

Discard the remaining water by removing the water tank and turning it upside down over the sink. It is recommended to empty the water tank between uses. Wash the water tank with soapy water, rinse it well, and wipe it dry.

Descaling

To make sure your coffee maker operates efficiently, to clean the internal pipes, and to preserve the flavor of your coffee, the coffee machine needs to be descaled, cleaned, and maintained periodically. Also, after 500 brew cycles, a descaling warning will be shown. The Power button will flash 5 times to indicate it is time to descale the machine. The descaling warning will appear at every start-up if you do not run a descaling cycle.
However, the frequency of cleaning depends upon the hardness of the water used. The following table gives the suggested cleaning intervals.

Type of Water Cleaning Frequency
Soft Water (Filtered Water) Every 100 Brew Cycles
Hard Water (Tap Water) Every 50 Brew Cycles

Descaling the machine::

  1. Mix the water with a descaling agent( 4 parts water to 1 part descaling agent) and fi.ll the water tank up to the Max marking.
    NOTE: Please also refer to the instructions on the descaling agent. Please use a household descaling agent, or you can use citric acid instead of a commercial descaling agent- in this case use 100 parts of water to three parts of citric acid.

  2. Place an empty cup or other suitable receptacle on the drip tray.

  3. Press and hold the Cappuccino and Latte buttons together for 5 seconds. The machine will start the descaling cycle, and the descaling cycle will run 6 minutes then stop automatically. (see image.17)

  4. Repeat the previous steps until the t.ank empties

  5. Next, repeat the process two more times using only CLEAN TAP WATER without any descaling agent.

Troubleshooting

Problem Possible cause Solution


The machine doesn’t work.

| The machine is not switched on or power

the plug is not plugged in.

| Make sure that the power plug is plugged in,

that the ON/OFF button has been pressed and that both coffee buttons light up blue.

The short circuit/ power outlet is without power.| Check the power supply.
The machine is faulty.| Contact our customer support.


The machine doesn’t work, and

all the  buttons are flashing at the same time.

| The fl. owmeter inside the machine is broken.| Contact our customer support.
Water tank is empty, and the machine

is under the water shortage protection.

| Fill the water tank, then use hot water fuction

to pump the water until the machine go back to standby mode.

The machine doesn’t work, only the single shot button and double shot button are fl. flashing at the same time.| ****



The NTC inside the machine is broken.

| ****



Contact our customer support.

The machine doesn’t work, only the double shot button and steam button are flashing at the same time.






Coffee does not or only slowly run out of the filter holder.

| Water tank is empty.| Fill the water tank.
The water tank is not installed correctly.| Remove the water tank and correctly install it.
The machine cannot pump the water.| Use hot water function to pump the water.
Coffee is ground too finely.| Ensure an appropriate degree of grinding.
Too much coffee in the filter.| Ensure the appropriate amount.
Ground coffee is tamped too strongly.| Tamp ground coffee less strongly.
Filter is clogged up.| Clean the filters hole with a pin.
The steam button is turn on(after using the hot water function and without turn off).| Turn the steam button off.
The machine is faulty.| Contact our customer support.


Coffee runs through too quickly

| Coffee is ground too coarsely.| Ensure an appropriate degree of grinding.
Too little coffee in filter.| Ensure the appropriate amount.
Ground coffee is not tamped strong enough.| Tamp ground coffee more strongly.


Coffee is cold.

| Machine is not pre-warmed.| Let hot water run through the appliance with

the inserted filter holder (with filter but without coffee grounds) before extracting the first coffee to warm up the brew system.

---|---|---
Cups not pre-warmed.| Pre-warm cups with warm water.
Water is pooled under the coffee machine.| The water tank is not installed correctly.| Remove the water tank and correctly install it.
The drip tray is filled with water.| Empty and clean drip tray
The machine is faulty.| Contact our customer support.



The steam fails to steam the milk.

| The milk jug is too big or the jug shape is unsuitable.| Always use a tall, slim container ideally made from stainless steel.
Filter holder is not completely closed.| Insert the filter holder and turn the handle to the right until you feel some resistance.
You have used milk with less than 3.3% of milk protein.| Use milk with more than 3.3% of milk protein.
The milk is not cold.| Always use cold milk (41°F) o



Not producing steam.

| Water tank is empty.| Fill the water tank.
Steam nozzle is clogged.| Remove the steam nozzle from steam wand

and clean the steam nozzle with a pin.

Steam function was used for more than 3 minutes.| Turn steam knob off for at least 1 minute.
The machine is faulty.| Contact our customer support.



The hot   water function is not working.

| Water tank is empty.| Fill the water tank.
The steam nozzle is clogged.| Remove the steam nozzle from steam wand and clean the steam nozzle with a pin.
Hot water function was used for more than 40 seconds.| Turn steam knob off for at least 1 minute.
The machine is faulty.| Contact our customer support.




Coffee is dripping out of the rim of the filter holder.

| Too much coffee in the filter.| Make sure to use the correct amount of coffee.
Coffee ground is sticking to the sealing ring of the brewing head.| Turn off the machine, wait until it has cooled down and then clean the filter, the filter holder and the brew head with its sealing ring
Filter holder is not completely closed.| Insert the filter holder and turn the handle to the right until you feel some resistance.
Maker espresso after frothing milk or using the steam function immediately.| Use hot water function to cool down the boiler first.
The machine is faulty.| Contact our customer support.

Warranty Information

The manufacturer provides a warranty in accordance with the legislation of the customer’s own country of residence, with a minimum of 12 months, starting from the date on which the appliance is sold to the end user.
The warranty only covers defects in material or workmanship.

The warranty will not apply in cases of:

  • Normal wear and tear.
  • Incorrect use, e.g. overloading of the appliance, use of non-approved accessories.
  • Use of force, damage caused by external influences.
  • Damage caused by non-observance of the user manual, e.g. connection to an unsuitable mains supply or non-compliance with the installation instructions.
  • Partially or completely dismantled appliances.

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