Quican 18 Smart Watch Men Women User Manual
- June 14, 2024
- Quican
Table of Contents
Quican Smartwatch Frequent QA Help Manual
18 Smart Watch Men Women
Question: How to Connect the Smart Watch with my Phone?
Question: About smartwatch Unable to connect/bind the phone?
Answer: 1. The Veryfit used by customers is not the latest version --> Android users can download and install through Google Play, and iOS users can download and install through App Store. Or scan the App QR code on the watch to download and install. 2. Android system requires 6.0 or higher, and IOS system requires 9.0 or higher. 3. The user has connected the watch with other mobile phones before and performed Bluetooth pairing. When connecting again, the device needs to be ignored in the Bluetooth device of the mobile phone.
Question: About Can't open the Veryfit, crashes?
Answer: 1. The Veryfit used by customers is not the latest version --> Android users can download and install through Google Play, and iOS users can download and install through App Store. Or scan the App QR code on the watch to download and install. 2. Android system requires 6.0 or higher, and IOS system requires 9.0 or higher. 3. The user has connected the watch with other mobile phones before and performed Bluetooth pairing. When connecting again, the device needs to be ignored in the Bluetooth device of the mobile phone.
Question: About Can't open the Veryfit, crashes?
Answer: 1. The Veryfit needs to be restarted. If restarting the Veryfit cannot be restored, the phone needs to be restarted. 2. Restart the phone and still can't restore it, you need to uninstall the Veryfit and reinstall it 3. The App version is too low, please download and install the latest version of the Veryfit
Question: About smartwatch can't answer/make calls and receive notification
Answer: 1. Please check if you have bound your mobile phones with BT Bluetooth. After pairing it with the phone, you can answer and make calls on the watch 2. Turn on the “Call Alert” & “SNS Alert” functions in the VeryFitPro app: Open the app--> Click “Device” --> Turn on “Call Alert” & “SNS Alert”--> Switch on the app you need to get notification from
Question: About Correct heart rate measurement？
Answer: The light-emitting position of the bracelet should be close to the skin (muscle) to ensure that there will not be a large position deviation during the exercise (slightly tighten the strap to achieve a comfortable tightness). Too much looseness will affect the test results (to avoid light leakage, the position of the skin epidermis moves when the light is reflected, etc.)
Question: About do you have an after-sales policy?
Answer: We Quican are happy to provide a one-year return after purchasing the watch. If you encounter any problems, please contact us through Amazon, professional customer service will reply to you within 24 hours.
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