Quican IDW16 Smart Watch for Women User Guide

Quican IDW16 Smart Watch for Women

Product Information

Question 1: What if I can’t receive phone alerts? How do I set up frequently used contacts?
Answer 1: To receive phone alerts, ensure that the watch and phone are connected. Open the VeryFit-APP and check if you have enabled call notification. In the app, you can add your frequently used contacts, including the phone numbers of your loved ones and friends, for quick dialing.

Question 3: What phones are compatible with the watch?
Answer 3: The watch is compatible with phones running IOS 9.0+ or Android 6.0+ operating systems. It is suitable for all models of iPhones, Samsung phones, and other mobile phone models.

Question 4: Can heart rate and blood oxygen be tracked throughout the day?
Answer 4: When you consistently wear the watch, it can measure and record your heart rate, blood oxygen level, and blood pressure 24 hours a day. The watch will alert you if your heart rate is too high, your blood oxygen level is too low, or your blood pressure is too high.

Question 5: What is the waterproof rating of the watch?
Answer 5: The watch has a water resistance rating of IP68. It is suitable for swimming, surfing, and other water activities. You can also wear it while bathing. However, it is not recommended to wear the watch in a sauna.

Question 6: Do you have an after-sales policy?
Answer 6: Quican focuses on the development and research of smartwatches for fitness enthusiasts concerned about their body’s health data. We offer a one- year warranty for our watches. If you have any questions, please contact us via Amazon, and our dedicated customer service agent will be available within 24 hours to provide one-to-one customer service.

Product Usage Instructions

1. Ensure that the watch and your phone are connected.
2. Open the VeryFit-APP on your phone.
3. Check if you have enabled call notifications in the app settings.
4. To set up frequently used contacts, navigate to the relevant page in the app.
5. Add the phone numbers of your usual contacts, loved ones, and friends for quick dialing.
6. Consistently wear the watch to track heart rate, blood oxygen level, and blood pressure throughout the day.
7. If your heart rate is too high, your blood oxygen level is too low, or your blood pressure is too high, the watch will alert you.
8. The watch has a water resistance rating of IP68, allowing you to wear it while swimming, surfing, bathing, etc.
9. Avoid wearing the watch in a sauna.
10. If you have any questions or require assistance, contact us via Amazon for one-to-one customer service within 24 hours.

FAQ’S

Question 1 : What if I can’t receive phone alerts? How do I set up frequently used contacts?

Answer 1： Hello, please Make sure the watch and phone are connected. Open VeryFit-APP, and check whether you have turned on the call notification, on this page, you can add your usual contacts, your lover’s and friend’s phone numbers, and can dial quickly.

Question 2 : What should I do if I don’t receive TXET message notifications?

Answer 2: Hello, please confirm a few points:

1. Open the phone Bluetooth settings, to confirm the connection of the “IDW16”
2. Confirm that the Do Not Disturb mode of the watch and the phone have been turned off
3. Confirm that the phone will not automatically close the VeryFit APP in the background when it is closed.
4. Confirm that all the message notification permissions of VeryFit are turned on in the phone settings.
5. Open VeryFit APP — Device — Message Notification, click in, and make sure the TEXT or APP permissions that need to be notified are turned on.

Question 3: What phones are compatible with the watch?

Answer 3: Hello. The watch is compatible with IOS 9.0+, and Android 6.0+ phones. Suitable for all models of iPhones, Samsung phones, and other mobile phone models.

Question 4: Can heart rate and blood oxygen be tracked throughout the day?

Answer 4: When you wear the watch consistently, heart rate, blood oxygen, and pressure can be measured and recorded within 24 hours.

Warm tips: The watch will alert you when your heart rate is too high, blood oxygen is too low and pressure is too high.

Question 5: What is the waterproof rating of the watch?

Answer 5: The water resistance rating of the watch is IP68. You can wear it for swimming, surfing, etc., and you can also wear it for bathing. But please don’t wear the watch to take a sauna.

Question 6: Do you have an after-sales policy?

Answer 6: Quican focuses on the development and research of smartwatches. Built for people who are fitness and concerned about their body’s health data. We offer a one-year warranty, if you have any questions, please contact us via Amazon and a dedicated customer service agent will be available within 24 hours to provide one-to-one customer service.

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