Royal Sovereign RTP-2 Thermal Printer Coin Sorter User Manual

Royal Sovereign RTP-2 Thermal Printer Coin Sorter

DESCRIPTION

The Royal Sovereign RTP-2 Thermal Printer Coin Sorter is a small, effective thermal printer that enhances the coin sorting and counting process. It offers fast printing, self-diagnostic functions, and seamless integration with Royal Sovereign coin sorters, streamlining report and receipt creation. This user- friendly printer ensures quiet operation, provides excellent print quality, and connects via USB, making it a top pick for businesses and organizations looking for a dependable and space-efficient solution for coin sorting and record-keeping tasks.

SPECIFICATIONS

• Brand : Royal Sovereign
• Connectivity Technology : USB
• Printing Technology : Thermal
• Color : Blue/Black
• Printer Output : Monochrome
• Item Weight : 16 Ounces
• Product Dimensions : 6.2″D x 4.76″W x 3.58″H
• Included Components : Printer and Wires
• Style : Personal Use
• Print media : Labels
• Memory Storage Capacity : 16 MB
• Sheet Size : 2.25
• Hardware Interface : USB
• Additional Printer functions : Print Only
• Item model number : RTP-2

WHAT’S IN THE BOX

• Printer and Wires
• User Manual

FEATURES

Clear-Cut Abilities:

• Obtain rapid reports with the user-friendly RTP-2 thermal printer.
• Its straightforward design allows easy connectivity to your Royal Sovereign coin or bill counter, enabling immediate printing of your counts.

Self-Diagnostics Test:

• This device can conduct self-diagnostic tests to ensure the printer’s proper functioning every time it is used.
• To perform this test, turn off the machine, press the “FEED” button, and simultaneously power it on.
• Within 3 seconds, release the “FEED” button to print the self-diagnostics test.

Fast Operation:

• The unit operates quietly and delivers swift printing at a speed of 3.9 inches per second.
• The RTP-2 utilizes 2.25-inch standard thermal paper and produces 384 dots per line.

• Swift Printing Speed: The RTP-2 boasts a high-speed printing capability, allowing for quick report generation.
• Thermal Printing Technology: This printer utilizes thermal printing, eliminating the need for ink or toner, which results in cost savings.
• Self-Diagnostic Capability: The device can perform self-diagnostic tests to ensure consistent and error-free printing.
• Compatibility with Coin Sorters: It seamlessly connects to Royal Sovereign coin sorters and counters, facilitating the immediate printing of reports.
• Noise-Free Operation: The RTP-2 operates quietly, making it suitable for various work environments.
• Paper Size Support: It accommodates 2.25-inch standard thermal paper, a readily available and cost-effective option.
• High Print Resolution: With a resolution of 384 dots per line, it produces clear and precise prints for accurate record-keeping.
• Compact Design: The printer’s compact size makes it suitable for small workspaces, saving valuable desk space.
• USB Connectivity: It features a USB interface for easy and fast data transfer and printing.
• User-Friendly Design: The RTP-2 is designed for ease of use, catering to users of all experience levels.

HOW TO USE

• Connect the RTP-2 thermal printer to your Royal Sovereign coin sorter using the included USB cable.
• Power on both the printer and the coin sorter.
• Load a 2.25-inch thermal paper roll into the printer.
• Utilize the control panel or interface on the coin sorter to generate the desired report.
• Select the print option, and the printer will promptly produce a hard copy of the report.
• To conduct a self-diagnostic test, power off the machine, press the “FEED” button, and simultaneously power it on.
• Release the “FEED” button within 3 seconds to initiate the self-diagnostics test.
• Maintain the printer’s cleanliness to prevent dust or debris from affecting its performance.
• Replace the thermal paper roll promptly when it runs out to avoid interruptions during printing.
• Regularly check for firmware updates and install them to keep the printer’s software current.

MAINTENANCE

• Periodically clean the exterior of the printer using a soft, dry cloth to remove dust and smudges.
• Ensure the paper path remains free from obstructions to maintain consistent print quality.
• Follow the manufacturer’s recommendations for cleaning the printhead with a specialized cleaning solution.
• Keep an eye out for any worn or damaged printer components and replace them to maintain reliability.
• Store the printer in an environment with controlled temperature and humidity levels.
• Preserve extra thermal paper rolls in a cool, dry location to prevent damage or discoloration.
• If advised in the user manual, apply lubrication to moving parts to reduce friction and wear.
• Verify the stability and security of the power source and electrical connections.
• Regularly conduct self-diagnostic tests to identify and address potential issues proactively.
• Adhere to the manufacturer’s recommended maintenance schedule and guidelines for the printer’s prolonged lifespan.

PRECAUTIONS

• Utilize the printer in a well-ventilated area to prevent heat accumulation.
• Shield the printer from direct sunlight and extreme temperature conditions.
• Ensure that the power source meets the printer’s electrical requirements to prevent damage.
• Avoid using sharp or abrasive objects near the printer to prevent physical harm.
• Prevent exposure to liquids, as it can lead to electrical hazards and operational issues.
• Always power off the printer before performing maintenance or troubleshooting tasks.
• Use exclusively approved thermal paper rolls to sustain print quality and prevent potential damage.
• Safeguard the printer and its components against access by children and unauthorized individuals.
• When encountering any issues, seek assistance from the manufacturer’s customer support rather than attempting extensive repairs independently.

TROUBLESHOOTING

• If the printer fails to power on, scrutinize the power source, cables, and connections.
• Ensure the thermal paper is correctly loaded, and there’s an adequate supply of paper on the roll.
• In case of poor print quality, employ proper cleaning methods for the printhead and opt for high-quality thermal paper.
• When encountering connectivity problems, validate the USB connection and check for software or driver updates.
• If the printer produces blank pages, review the correct loading of the thermal paper.
• In the event of paper jams, power off the printer and gently clear any jammed paper.
• Unusual noises may indicate foreign objects or debris within the printer; inspect thoroughly.
• When confronted with error messages or self-diagnostics issues, consult the user manual for specific error code explanations and troubleshooting procedures.
• Confirm that the printer rests on a stable and level surface to avoid operational difficulties.

FREQUENTLY ASKED QUESTIONS

What is the Royal Sovereign RTP-2 Thermal Printer Coin Sorter?

The Royal Sovereign RTP-2 Thermal Printer Coin Sorter is a multifunctional coin sorting machine that not only accurately counts and sorts coins but also features a built-in thermal printer. It is designed for businesses, banks, and organizations that need efficient coin counting and sorting with the convenience of printed reports.

How does the RTP-2 Thermal Printer Coin Sorter work?

The RTP-2 Coin Sorter works by accepting a mixed batch of coins, sorting them into separate coin bins based on denomination, and counting the total value of each coin type. Additionally, it features a built-in thermal printer that generates reports and receipts, providing an all-in-one coin handling solution.

What types of coins can the RTP-2 Coin Sorter handle?

The Royal Sovereign RTP-2 Coin Sorter is designed to handle various denominations and types of coins. It can sort and count coins from different countries, making it suitable for businesses dealing with multiple currencies.

What is the sorting speed of the RTP-2 Coin Sorter?

The sorting speed of the RTP-2 Coin Sorter can vary, but it is generally designed for efficient and rapid coin processing. The exact sorting speed may depend on factors such as the condition of the coins and the specific model of the machine.

Can the coin sorter create printed reports and receipts?

Yes, the RTP-2 Coin Sorter is equipped with a built-in thermal printer that allows users to generate printed reports and receipts. This feature provides a convenient way to track and document coin transactions and counts.

Is the RTP-2 Coin Sorter user-friendly?

Yes, the Royal Sovereign RTP-2 Coin Sorter is designed to be user-friendly. It typically features an intuitive interface and straightforward controls, making it easy for users to operate the machine with minimal training.

Can the coin sorter handle mixed denominations?

Yes, the RTP-2 Coin Sorter is capable of handling mixed denominations of coins in a single batch. It accurately counts and sorts coins of different values, offering added convenience for users dealing with various denominations.

Does the coin sorter have a reject bin for foreign or damaged coins?

The RTP-2 Coin Sorter may feature a reject bin where foreign or damaged coins are diverted. This ensures that these coins do not interfere with the accurate counting and sorting of acceptable coins and can be separated for further inspection or sorting.

Is the RTP-2 Coin Sorter compact and portable?

The Royal Sovereign RTP-2 Coin Sorter, while designed for efficient coin handling, is relatively compact and portable compared to larger coin processing machines. It is suitable for businesses and organizations that need versatile coin counting and sorting solutions.

Is regular maintenance required for the RTP-2 Coin Sorter?

Regular maintenance is advisable to ensure the optimal performance and longevity of the RTP-2 Coin Sorter. This may include cleaning and servicing the machine as needed, as well as following the manufacturer's guidelines for upkeep.

What is the warranty period for the RTP-2 Coin Sorter?

The warranty typically range from 1 year to 2 years.

Can the RTP-2 Coin Sorter be connected to other devices or systems?

Some models of the RTP-2 Coin Sorter may offer connectivity options, allowing users to connect the machine to external devices or systems, such as computers or printers. This can streamline the coin counting and reporting processes for businesses that require additional integration.

Is there a customer support service provided for the RTP-2 Coin Sorter?

Reputable manufacturers and vendors of the Royal Sovereign RTP-2 Coin Sorter often provide customer support services. Users can typically reach out to the manufacturer's customer support team for any issues or questions they may have regarding the operation or maintenance of the coin sorter.

Can the RTP-2 Coin Sorter handle old, worn, or damaged coins?

The RTP-2 Coin Sorter is designed to accurately count and sort coins, but the performance may vary depending on the condition of the coins. Old, worn, or heavily damaged coins may be more challenging to process accurately, and it's advisable to ensure that coins are in reasonably good condition for optimal counting and sorting results.

Is there a user manual provided with the RTP-2 Coin Sorter?

Yes, the Royal Sovereign RTP-2 Coin Sorter typically comes with a user manual or instruction booklet. The manual provides detailed information on how to set up the machine, operate it effectively, perform basic maintenance, and troubleshoot common issues. Users are encouraged to read the manual thoroughly to make the most out of their coin counting and sorting experience.

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