Royal Sovereign ‎RBC-ED200 Bill Counter with Counterfeit Detection Owner’s Manual

Royal Sovereign ‎RBC-ED200 Bill Counter with Counterfeit Detection

Thank you for purchasing the Royal Sovereign Bill Counter with Counterfeit Detection – RBC-ED200. This manual will provide you with safety information, instructions for optimal use, and proper care and maintenance for your product. Please read this manual carefully before operating.

SAFETY INSTRUCTIONS

When using this machine follow these safety precautions to reduce the risk of fire, electric shock, or injury.

WARNING

1. Only use the power cord that comes with the machine. Plug the power cord into a properly grounded wall outlet.
2. Do not use the machine if the power cord is damaged.
3. Do not place the machine in an area where it may be exposed to water or other liquids.
4. Do not take apart the machine. When service or repairs are needed, bring them to a qualified service repair technician or contact Royal Sovereign Customer Service.
5. When unplugging the power cord from the outlet, grip the plug to pull it out.
6. Do not place objects on the power cord and do not bend it excessively.
7. Before dusting the machine with a brush, unplug the machine from the wall. Do not use liquid or aerosol cleaners on the machine. Use a soft brush to avoid any paper particles or dust from sticking to the light transmitter or the light-receiving sensors.
8. Do not use the machine in areas of high temperature, high humidity, or strong sunlight. This may result in the machine not working properly.
9. When not using the machine for long periods of time, unplug the power cord from the outlet.
10. The effective power must be in the scope of 110V.

BOX CONTENTS

• Bill Counter
• Power Cord

PRODUCT VIEW

QUICK START GUIDE

1. Plug the power cable into the back of the unit and into the wall power outlet (A).
2. On the back of the machine, flip the power switch to power on (B).
3. The machine will go through an automatic self-diagnostics test to ensure accurate bill counting. The counting wheels in the bill counter will spin several times to ensure it is ready for use. When the machine has completed its test run and “0” displays on the machine, it is now ready for counting.
4. Place your currency into the hopper to automatically begin counting.

• A: Power Socket
• B: Power Switch
• C: Thickness Adjuster

CONTROL PANEL

PRODUCT OPERATION

1. Attach the power cable to the back of the machine, plug it into a three-prong outlet, and turn the switch on.
   • The unit will conduct automatic self-diagnostics to ensure accurate counts.
   • After five seconds of the counting wheels spinning, the screen will display “0”.
   • If there is a problem, the preset display will show an error code. (See ERROR CODE DISPLAY AND SOLUTIONS – LOCATED ON PAGE 8.)
2. Before counting, select counting settings that are related to your counting needs:
   • Add Mode: The ADD mode displays the cumulative total of all bills counted. To turn the ADD mode on, press the “ADD” button.
   • Counterfeit Detection: To turn on the counterfeit detection methods (UV, MG, IR, and DD), press the “CF” button. To turn off the counterfeit detection methods, select the “CF” button until the indicator lights turn off.
   • UV Counterfeit Detection: Counterfeit bills often use white or bleached paper, which will glow under ultraviolet light. When the UV detector finds a suspicious bill, the machine will stop counting to allow removal and will display the error code on the display. To resume counting, simply press “START”.
   • MG Counterfeit Detection: If the magnetic detector does not find the presence of magnetic ink that is standard in authentic bills, the machine will stop counting to allow removal and will display the error code on the display. To resume counting, simply press “START”.
   • IR and DD Counterfeit Detection: The dimension detector measures the width of the center of each bill by using infrared light. If the detector finds an odd-sized bill, the machine will stop counting to allow the removal of the bill and display the error code on the preset display. To resume counting, simply press “START”.
   • Auto and Manual Start Modes: Select the “MNL” button to flip between Auto and Manual Start. In Manual mode, insert the bills into the hopper, and select “START” to begin counting.
   • Batch Mode: The machine is preset to common counting mode, which automatically counts all bills placed into the hopper. To count bills in batches, press the “BATCH” button. The batch count amount will automatically start at 100.
   • Press the “BATCH” button again to set the amount to 50.
   • Press the “BATCH” button again to set the amount to 20.
   • Press the “BATCH” button again to set the amount to 10.
   • Press the “BATCH” button again to set the amount to 1.
   • Press the “BATCH” button again to turn the batch mode off.
   • Use the “+” and “-” buttons to increase and decrease the quantity by 1.
3. Place bills into the hopper to begin counting.

MAINTENANCE OF THE MACHINE

• WARNING: Before dusting or cleaning, turn the power switch off and disconnect the power cord from the machine. It is very important to clean all the sensors in the machine with a soft brush to avoid any paper particles or dust from sticking to the light transmitter or the light-receiver sensors. It is important to clean the inside of the machine occasionally. Unplug the machine and lift the top cover to gain access to the interior.
• If necessary, the glass surfaces of the detectors may be wiped with a soft cloth damped with alcohol.
• To get the best results out of your bill counter, Royal Sovereign recommends using Royal Sovereign Cleaning Cards (RBC-CLN) to remove dirt, dust, oils, and other contaminates from bill counters. With the machine on, simply run the cleaning card through the machine like a bill. This cleaning card will run through and clean the sensors of dirt and other contaminants. Cleaning cards are recommended to be used after every 100 cycles.

TROUBLESHOOTING

Bills get damaged / Machine runs slow / Bills not feeding properly

| ****

Hopper Tension is too tight

| To loosen the tension, please turn the bill thickness adjuster (located on the back of the machine) to the right. Repeat bill counting and adjust if the problem continues.
Bills eject from the machine / Display shows miscount / Display shows “DOUBLE” or “CHAIN”| ****

Hopper Tension is too loose

| To tighten the tension, please turn the bill thickness adjuster (located on the back of the machine) to the left. Repeat bill counting and adjust if the problem continues.

ERROR CODE DISPLAY AND SOLUTIONS

The display may show some error codes when counting, which means there are some problems with the machine. Refer to the chart below to solve the errors.

E4

|

UV Sensor

| Clean the sensor or contact Royal Sovereign to replace the sensor if error code persists.

E1

|

Left Counting Sensor

| Clean the sensor or contact Royal Sovereign to replace the sensor if error code persists.

E2

|

Right Counting Sensor

| Clean the sensor or contact Royal Sovereign to replace the sensor if error code persists.

E6

|

Note-Receiving Sensor

| Clean the sensor or contact Royal Sovereign to replace the sensor if error code persists.
Error Code| Reason| Solutions
---|---|---

E5

| ****

Note-Feeding Sensor

| Clean the sensor or contact Royal Sovereign to replace the sensor if error code persists.
EH| Half Sheet Error| Remove the last note from the stacker. Press the “START” button to continue.

Ed, dbL

| ****

Double-Notes Error

| Remove the last note from the stacker. Press the “START” button to continue.

EC

| ****

Joined Notes Error

| Remove the last note from the stacker. Press the “START” button to continue.

EJ

| ****

Jammed Notes Error

| Turn off the machine. Clear jammed notes.

CF1

| ****

Note flagged for UV error

| Remove the last note from the stacker. Press the “START” button to continue.

MGL

| Note flagged for MG error (insufficient quantity of MG)| Remove the last note from the stacker. Press the “START” button to continue.

MGH

| Note flagged for MG error (excess quantity of MG)| Remove the last note from the stacker. Press the “START” button to continue.

dd

| ****

Note flagged due to dimensional error

| Remove the last note from the stacker. Press the “START” button to continue.

If you are receiving error codes above, check the machine for dust. If you continue to receive error codes, please contact Royal Sovereign’s Service Center at 1-800-397-1025.

SPECIFICATIONS

Power

| ****

AC 100V ~ 240V 50/60 Hz

Power Consumption

| ****

< 70W

Temperature Range of Operation| ****

32~104 °F / 0~40 °C

Hopper Capacity

| ****

500 notes

Counting Speed

| ****

1,500 bills per minute

Accepted Note Size

| ****

4.3” x 2.0” ~ 7.0” x 3.3” / 110 x 50 ~ 180 x 85 (mm)

Accepted Currency

| ****

USD

Display Range

| ****

Counting: 4 Digits / Batch Counting: 3 Digits

Dimensions

| ****

10.20” W x 9.30” D x 9.80” H (261 x 238 x 249 mm)

Net Weight

| ****

10.80 lbs. / 4.90 kgs

WARRANTY

ONE YEAR LIMITED WARRANTY

• Royal Sovereign International, Inc. warranties this product to be free from defects in material and workmanship for a period of one (1) year. This warranty is extended to the original purchaser only.
• This warranty only covers products that are properly installed, properly maintained, and properly operated in accordance with the instructions provided. This limited warranty does not cover any failures or operating difficulties due to normal wear and tear, accident, abuse, misuse, alteration, misapplication, improper installation, or improper maintenance and service by you or any third party.
• Returned products will not be accepted without a Return Authorization number. To request a Return Authorization number, please visit us at www.royalsovereign.com. All transportation costs for the return of damaged products or parts will be the responsibility of the purchaser. Return the defective product, in its original packaging, to the address below.
• Royal Sovereign International, Inc. requires reasonable proof of your date of purchase from an authorized retailer or distributor. Therefore, you should keep your receipt, invoice, or canceled check from the original purchase. The limited warranty shall be limited to the repair or replacement of parts that prove defective under normal use and service within the warranty period.
• Royal Sovereign International, Inc. (and its affiliated companies) SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above exclusion and limitations may not apply to you.

ROYAL SOVEREIGN INTERNATIONAL, INC. 2 Volvo Dr., Rockleigh, NJ 07647 USA

• TEL: +1) 800-397-1025
• Email: info@royalsovereign.com

For Product Support and Warranty Questions, Please Go To www.royalsovereign.com/CustomerSupport

FREQUENTLY ASKED QUESTIONS

What is the Royal Sovereign RBC-ED200 Bill Counter with Counterfeit Detection?

The Royal Sovereign RBC-ED200 is a bill counter with advanced counterfeit detection features designed to accurately count and verify the authenticity of banknotes. It's a valuable tool for businesses, financial institutions, and organizations that need efficient cash handling solutions.

How does the RBC-ED200 Bill Counter work?

The RBC-ED200 Bill Counter works by automatically feeding banknotes through the machine's counting and detection mechanisms. It uses advanced sensors and technologies, including UV (Ultraviolet) and MG (Magnetic) detection, to count and verify the authenticity of each banknote. It can detect counterfeit or suspicious notes and separate them from genuine currency.

What types of currencies can the RBC-ED200 Bill Counter handle?

The Royal Sovereign RBC-ED200 Bill Counter is designed to handle a variety of currencies from different countries. It can count and verify banknotes of various denominations, making it suitable for businesses dealing with multiple currencies.

Is the bill counter suitable for high-volume cash processing?

Yes, the RBC-ED200 Bill Counter is suitable for high-volume cash processing. It is designed to handle large quantities of banknotes efficiently, making it a valuable asset for businesses with significant cash flow.

Is the RBC-ED200 Bill Counter user-friendly?

Yes, the Royal Sovereign RBC-ED200 Bill Counter is designed to be user- friendly. It typically features an intuitive interface and easy-to-understand controls, making it simple for users to operate the machine with minimal training.

What is the counting speed of the RBC-ED200 Bill Counter?

The counting speed of the RBC-ED200 Bill Counter is designed for efficiency, capable of processing a high volume of banknotes per minute. The exact counting speed may vary based on factors such as the condition of the banknotes and the specific model of the machine.

Can the bill counter handle mixed denominations?

Yes, the Royal Sovereign RBC-ED200 Bill Counter is equipped to handle mixed denominations of banknotes in a single batch. It can accurately count and verify banknotes of different values, providing added convenience for users dealing with various denominations.

Does the bill counter have a reject pocket for counterfeit notes?

Yes, the RBC-ED200 Bill Counter typically features a reject pocket where counterfeit or suspicious banknotes are diverted. This ensures that counterfeit notes do not contaminate the genuine currency and can be removed for further inspection or reporting.

Is the RBC-ED200 Bill Counter compact and portable?

The Royal Sovereign RBC-ED200 Bill Counter, while designed for high-capacity counting, is relatively compact and portable compared to larger currency processing machines. It is suitable for businesses and organizations that need efficient and versatile currency handling solutions.

Is regular maintenance required for the RBC-ED200 Bill Counter?

Regular maintenance is advisable to ensure the optimal performance and longevity of the RBC-ED200 Bill Counter. This may include cleaning the sensors, maintaining the machine's cleanliness, and following the manufacturer's guidelines for upkeep. Regular maintenance helps maintain accurate counting and counterfeit detection capabilities.

What is the warranty period for the RBC-ED200 Bill Counter?

The warranty typically range from 1 year to 2 years.

Can the RBC-ED200 Bill Counter be connected to other devices or systems?

Some models of the RBC-ED200 Bill Counter may offer connectivity options, allowing users to connect the machine to external devices or systems, such as computers or printers. This can streamline the counting and reporting processes for businesses that require additional integration.

Is there a customer support service provided for the RBC-ED200 Bill Counter?

Reputable manufacturers and vendors of the Royal Sovereign RBC-ED200 Bill Counter often provide customer support services. Users can typically reach out to the manufacturer's customer support team for any issues or questions they may have regarding the operation or maintenance of the bill counter.

Can the RBC-ED200 Bill Counter handle old, worn, or damaged banknotes?

The RBC-ED200 Bill Counter is designed to accurately count and verify the authenticity of banknotes, but the performance may vary depending on the condition of the banknotes. Old, worn, or heavily damaged notes may be more challenging to process accurately, and it's advisable to ensure that banknotes are in reasonably good condition for optimal counting results.

Is there a user manual provided with the RBC-ED200 Bill Counter?

Yes, the Royal Sovereign RBC-ED200 Bill Counter typically comes with a user manual or instruction booklet. The manual provides detailed information on how to set up the machine, operate it effectively, perform basic maintenance, and troubleshoot common issues. Users are encouraged to read the manual thoroughly to make the most out of their currency counting experience.

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