Royal Sovereign ‎RBC-2100 High Speed Bill Counter Owner’s Manual

Royal Sovereign ‎RBC-2100 High-Speed Bill Counter

Thank you for purchasing the Royal Sovereign Bill Counter with Counterfeit Detection – RBC-2100. This manual will provide you with safety information, instructions for optimal use, and proper care and maintenance for your product. Please read this manual carefully before operating.

SAFETY INSTRUCTIONS

When using this machine follow these basic safety precautions to reduce the risk of fire, electric shock, or injury.

WARNING

1. Only use the power cord that comes with the machine. Using a different power cord may result in electric shock, fire, or cause serious damage to the machine. Plug the power cord into a properly grounded wall outlet.
2. Do not use the machine if the power cord is damaged. This may result in electric shock, fire, or other hazards.
3. Do not place the machine in an area where it may be exposed to water or other liquids.
4. To reduce the risk of electrical shock, do not take apart the machine. When service or repair is needed bring to a qualified service repair technician.
5. When unplugging the power plug, grip the plug to pull it out. Pulling the cord may result in electric shock, fire, or damage to the machine.
6. Do not place objects on the power cord and do not bend it excessively. This may result in electric shock, fire, or other hazards.

WARNING

This product may contain a chemical known to the State of California to cause cancer, birth defects, or other reproductive harm.

CAUTION

1. Before dusting the machine with a brush, unplug the machine from the wall. Do not use liquid or aerosol cleaners on the machine.
2. Do not use the machine in areas with high temperatures or high humidity. This may result in the machine not working properly.
3. When not using the machine for long periods of time, unplug the power cord from the outlet.

BOX CONTENTS

• Bill Counter
• Power Cord
• External Display

PRODUCT VIEW

QUICK START GUIDE

1. Plug the power cable into the back of the unit and into the wall power outlet (B).
2. Plug the external display into the external display socket (optional -C).
3. On the back of the machine, flip the power switch to power on (A).
4. The machine will go through an automatic self-diagnostics test to ensure accurate bill counting. The counting wheels in the bill counter will spin several times to ensure it is ready for use. When the machine has completed its test run and “0” displays on the machine, it is now ready for counting.
5. Place your currency into the hopper to automatically begin counting.

• A: PowerSwitch
• B: PowerSocket
• C: External DisplaySocket

CONTROL PANEL

• UV Counterfeit Detection
  Counterfeit bills often use white or bleached paper, which will glow under ultraviolet light. To use ultraviolet counterfeit detection, press the “FUNC” button. The UV mode indicator will turn on showing that the function is on.

• Magnetic Counterfeit Detection
  There is a presence of magnetic components that are standard in authentic bills. The magnetic sensor detects the magnetic components. To use magnetic counterfeit detection, press the “FUNC” button. The MG mode indicator will turn on showing that the function is on.

• Infrared Counterfeit Detection
  Infrared light is used to measure the width of the center of each bill. The light will detect if there is an odd-sized bill. To use infrared counterfeit detection, press the “FUNC” button. The IR mode indicator will turn on showing that the function is on.

• Dimensional Detection
  Press the “FUNC” button until the DD light is on. Dimensional detection measures the width of the center of the bill by using Infrared light. If the detector finds an odd-sized bill, the unit will sound and an error code will appear.

• ADD Mode
  Press the “ADD” button. The machine is now in add-counting mode. Place bills into the hopper and the machine will automatically begin to count them. When you remove the counted bills from the stacker and place new bills into the hopper it will continue counting where it left off on the previous set of bills. To stop using the add mode press the “ADD” button again and the indicator light will shut off.

• BATCH Mode
  Press the “PRESET” button. The BAT indicator light will turn on, indicating the machine is now in batch counting mode. The machine will stop counting once it reaches the batch number. Press the “+” and “-” buttons to flip through batch quantities.

PRODUCT OPERATION

1. Attach the power cable to the back of the machine, plug it into a three-prong outlet, and turn the power switch on.

   • The unit will conduct an automatic self-diagnostic test to ensure accurate counts.
   • After five seconds of the counting wheels spinning, the screen will display a “0”.
   • If there is a problem, the preset display will show an error code. (See ERROR CODE DISPLAYS
   • LOCATED ON PAGE 10.)

2. Select bill counting settings: Before counting, select counting settings that are related to your counting needs:

   • Counting and detecting bills by UV, MG, and
     When the machine is automatically turned on, it is set to check bills by UV, MG, and IR counterfeit detection.

   • Counting and detecting bills by UV
     Press the “FUNC” button once, now the machine is in UV mode. It will check bills for Ultraviolet marks while counting.

   • Counting and detecting bills by
     Press the “FUNC” button once more, now the machine is in MG mode. It will check bills for Magnetic Ink while counting.

   • Counting and detecting bills byMG
     Press “FUNC” button once more, now the machine is in MG mode. It will check bills for Magnetic Ink while counting.

   • Counting and detecting bills without counterfeit detection
     Press the “FUNC” button once more so the UV / MG / IR lights are off. This means the machine is in normal count mode and will count bills without detection.

   • Counting with dimensional detection
     Press the “FUNC” button once more and the DD light will be on. If the detector finds san odd-sized bill, the unit will sound and error code will appear.

   • Add counting mode
     Press the “ADD” button. The machine is now in add-counting mode. This mode allows the user to continuously add totals for a cumulative total when counting.

3. Place bills into the hopper to begin counting; press “START” if in manualmode

MAINTENANCE OF THE MACHINE

• WARNING: Before doing any dusting , turn the power switch off and disconnect the power cord from the machine. It is very important to clean all the sensors in the machine with a soft brush to avoid any paper particles or dust from sticking to the light transmitter or thelight-receiver sensors. It is important to cleanthe inside ofthe machineoccasionally. Unplugthe machine and liftthetopcovertogainaccesstotheinterior.
• If necessary, the glass surfaces of the detectors may also be wiped with a soft cloth dampedwith alcohol.
• To get the best results out of your bill counter, Royal Sovereign recommends using Royal Sovereign Cleaning Cards (RBC-CLN) to remove dirt, dusts, oils, and other contaminates from bill counters. With the machine on, simply run the cleaning card through the machine like a bill. This cleaning card will run through and clean the sensors of dirt and other contaminates.Cleaningcardsare recommendedtobeusedafterevery100cycles.
• CAUTION: DO NOT CHANGE THE POSITION OF THE DETECTORS AND/OR OPTICAL SENSORS

SPECIFICATIONS

TROUBLESHOOTING

Note: when counting and detecting is not accurate, please check the machine as follows:

adjuster (located on the top of the machine) one notch to the right (+). Repeat bill counting and adjust if problem continues.
damaged| Tension
 | is too
 | tight
Machine runs slow| Hopper Tension

is too

| To loosen the tension, please turn the bill thickness adjuster (located on the top of the machine) one notch to the right (+). Repeat bill counting and adjust if problem continues.
tight
Bills eject from the machine| Hopper Tension

is too

| To tighten the tension, please turn the bill thickness adjuster (located on the top of the machine) one notch to the left (-). Repeat bill counting and adjust if problem continues.
loose
Displayshows miscount| Hopper Tension

is too

| To tighten the tension, please turn the bill thickness adjuster (located on the top of the machine) one notch to the left (-). Repeat bill counting and adjust if problem continues.
loose

ERROR CODE DISPLAY AND SOLUTIONS

The display may show some error code in counting, which means there are some problems with the machine. Refer to the chart below to solve the error.

out the first bill (fake bill) in the stacker then press [reset] to continue counting and detecting
EE2| The fake bill without magnet is being checked out by MG| Take out the first bill (fake bill) in the stacker then press [reset] to continue counting and detecting

EE4

| The half bill is being checkedout| Take out the half bill in the stacker, then press [reset] to continue counting&detecting
The left (right) counting sensor is dirty or broken| Replace counting sensor
EE6| The fake bill with different located magnet is being checked out byMG| Take out the first bill (fake bill) in the stacker then press [reset] to continue counting and detecting
EE8| the bill width size is over 5mm larger than the real USD bill size| Take out the first bill (fake bill) in the stacker and press [reset] to continue counting and detecting
EE9| Two bills are counted as one / inaccurate counting| Fasten the adjustable screwclockwise

WARRANTY

ONE YEAR LIMITED WARRANTY

• Royal Sovereign International, Inc. warranties this product to be free from defects in material and workmanship for a period of one (1) year. This warranty is extended to the original purchaser only.
• This warranty only covers products that are properly installed, properly maintained, and properly operated in accordance with the instructions provided. This limited warranty does not cover any failures or operating difficulties due to normal wear and tear, accident, abuse, misuse, alteration, misapplication, improper installation, or improper maintenance and service by you or any third party.
• Returned product will not be accepted without a Return Authorization number. To request a Return Authorization number, please visit us at www.royalsovereign.com. All transportation costs for the return of damaged product or parts will be the responsibilityof the purchaser. Return defectiveproduct, in original packaging,to the addressbelow.
• Royal Sovereign International, Inc. requires reasonable proof of your date of purchase from an authorized retailer or distributor. Therefore, you should keep your receipt, invoice, or canceled check from the original purchase. The limited warranty shall be limited to the repair or replacement of parts which prove defective under normal use and service within the warranty period.
• Royal Sovereign International, Inc. (and its affiliated companies) SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL,INDIRECT, PUNITIVE, INCIDENTAL,OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above exclusion and limitations may not apply to you.

ROYAL SOVEREIGN INTERNATIONAL, INC. 2 Volvo Dr., Rockleigh, NJ 07647 USA

• TEL: +1) 800-397-1025
• Email: info@royalsovereign.com

For Product Support and Warranty Questions, Please Go To www.royalsovereign.com/CustomerSupport

FREQUENTLY ASKED QUESTIONS

What is the Royal Sovereign RBC-2100 High-Speed Bill Counter?

The Royal Sovereign RBC-2100 is a high-speed bill counter designed to efficiently and accurately count large volumes of banknotes. It is a valuable tool for businesses, financial institutions, and organizations that require rapid and precise cash handling.

How does the RBC-2100 Bill Counter work?

The RBC-2100 Bill Counter operates by automatically feeding banknotes through its counting mechanisms. It utilizes advanced sensors and technology to count the banknotes and provide a total count of the processed currency. It is designed to streamline the cash handling process and reduce the risk of errors.

What types of currencies can the RBC-2100 Bill Counter handle?

The Royal Sovereign RBC-2100 Bill Counter is designed to handle a variety of currencies from different countries. It can count banknotes of various denominations, making it suitable for businesses dealing with multiple currencies.

Is the bill counter suitable for high-volume cash processing?

Yes, the RBC-2100 Bill Counter is suitable for high-volume cash processing. It is designed to handle large quantities of banknotes efficiently, making it an ideal solution for businesses with substantial cash flow.

Is the RBC-2100 Bill Counter user-friendly?

Yes, the Royal Sovereign RBC-2100 Bill Counter is designed to be user- friendly. It typically features an intuitive interface and straightforward controls, ensuring that users can operate the machine with minimal training.

What is the counting speed of the RBC-2100 Bill Counter?

The RBC-2100 Bill Counter is known for its high counting speed, capable of processing a large volume of banknotes per minute. The exact counting speed may vary based on factors such as the condition of the banknotes and the specific model of the machine.

Can the bill counter handle mixed denominations?

Yes, the Royal Sovereign RBC-2100 Bill Counter is equipped to handle mixed denominations of banknotes in a single batch. It can accurately count and separate banknotes of different values, providing added convenience for users dealing with various denominations.

Does the bill counter have counterfeit detection features?

The RBC-2100 Bill Counter may offer advanced counterfeit detection features. It often includes UV (Ultraviolet) and MG (Magnetic) detection technologies to verify the authenticity of banknotes. This can help detect counterfeit or suspicious notes, providing an extra layer of security.

Is the RBC-2100 Bill Counter compact and portable?

While designed for high-capacity counting, the Royal Sovereign RBC-2100 Bill Counter is relatively compact and portable compared to larger currency processing machines. It is suitable for businesses and organizations that need efficient and versatile currency handling solutions.

Is regular maintenance required for the RBC-2100 Bill Counter?

Regular maintenance is advisable to ensure the optimal performance and longevity of the RBC-2100 Bill Counter. This may include cleaning the sensors, maintaining the machine's cleanliness, and following the manufacturer's guidelines for upkeep. Regular maintenance helps maintain accurate counting and counterfeit detection capabilities.

What is the warranty period for the RBC-2100 Bill Counter?

The warranty typically range from 1 year to 2 years.

Can the RBC-2100 Bill Counter be connected to other devices or systems?

Some models of the RBC-2100 Bill Counter may offer connectivity options, allowing users to connect the machine to external devices or systems, such as computers or printers. This can streamline the counting and reporting processes for businesses that require additional integration.

Is there a customer support service provided for the RBC-2100 Bill Counter?

Reputable manufacturers and vendors of the Royal Sovereign RBC-2100 Bill Counter often provide customer support services. Users can typically reach out to the manufacturer's customer support team for any issues or questions they may have regarding the operation or maintenance of the bill counter.

Can the RBC-2100 Bill Counter handle old, worn, or damaged banknotes?

The RBC-2100 Bill Counter is designed to accurately count and verify the authenticity of banknotes. However, the performance may vary depending on the condition of the banknotes. Old, worn, or heavily damaged notes may be more challenging to process accurately, and it's advisable to ensure that banknotes are in reasonably good condition for optimal counting results.

Is there a user manual provided with the RBC-2100 Bill Counter?

Yes, the Royal Sovereign RBC-2100 Bill Counter typically comes with a user manual or instruction booklet. The manual provides detailed information on how to set up the machine, operate it effectively, perform basic maintenance, and troubleshoot common issues. Users are encouraged to read the manual thoroughly to make the most out of their currency counting experience.

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