ieGeek ZS-GX1S PTZ Battery Security Camera User Manual

June 14, 2024
ieGeek

PTZ BATTERY SECURITY CAMERA

ieGeek ZS-GX1S PTZ Battery Security Camera

USER MANUAL
Official Email service@iegeek.com

Camera Introduction

ieGeek ZS-GX1S PTZ Battery Security Camera - Fig 1

1 Antenna
2 PR
3 Microphone
4 Charging Indicator
5 Lens
6 Working Status Light
7 spotlight & IR Light
8 Dedicated Charging Port
9 Speaker
10 SD Card Slot
11 Power Button
12 Reset Button
Power Button Press and hold for 5s for power on/off the camera
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Reset Button Press and hold for 5s until hearing ‘ Boogu ‘ to reset or

restore to factory setting
SD Card Slot| Support local SD card storage (up to 128G)
Charging Indicator| Red means charging, blue means fully charged
Working Status Light| Solid on red: Network is abnormal
slow flickering red: Awaiting Wi-Fi
connection and start adding devices Fast flickering red: Wi-Fi connecting
Solid on blue: Wi-Fi connected successfully, the camera running normally
Dedicated Charging Port| Use 5V2A power adapter to charge this camera

APP Installation and Account Registration

– Download ‘CloudEdge’ APP
Method l:Download ‘CloudEdge’ or ieGeek Cam/APP from APP Store (i0s) or Google Play (Android);
Method 2: Scan ‘Cloud Edge’ APP QR code to download it.

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https://itunes.apple.com/app/id1294635090?mt=8

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https://play.google.com/store/apps/details?id=com.cloudedge.smarteye

Tips: Please turn on 2 below permissions while using this APP for the first time.

  1. Allow ‘CloudEdge’ APP to access mobile cellular data and wireless LAN or it will fail to add IP camera.
  2. Allow ‘Cloud Edae’ APP to receive pushed message or the phone will not receive alarm push when motion detection or audible alarm is triggered

ieGeek ZS-GX1S PTZ Battery Security Camera - App 1

* Register Account
New users need to register by email. The concrete steps are as following:

  1. Click “Register”
  2. Follow the steps to complete the registration of the account
  3. login.

Note:

  • When registering a new account, please choose the region which you are actually in and correct country code. (Different registered regions can’t share the camera.
  • Please choose to register by e-maill.

How to Add a Camera to APP

Before Using:

  1. Please insert the Micro SD card before power on, otherwise, the SD card can not be detected.
  2. Put the camera and smart phone 1-3 ft (30-100 cm)away from the router to set Wi-Fi
  3. Make sure that the camera is using 2.4GHz Wi-Fi

Wi-Fi Connection Steps

ieGeek ZS-GX1S PTZ Battery Security Camera - App 2

(Note: If it can’t be powered on, please plug in DC 5V 2A power adapter to charge the camera for 15min first)

My camera fails to connect Wi-Fi?

  1. Before adding a device, make sure that the device is in the state of slow flashing. red light. If the indicator status is abnormal, please restore the device to factory settings(long press and hold the device RESET button until you hear the ‘boogu’ Sound)
  2. Please make sure the Wi-Fi the camera connected is 2.4GHz. In our experience, network connection is failed in most cases, which is caused by that users used 5GHz WIFI.
  3. Make sure the password correction of the Wi-Fi. (Note; the password of the WiFi cannot include single quote, underline, space and virgule (/).
  4. Check the number of the devices your router connected. In general, the router has connection limits. Once the devices that your router connected excess the its max limit numbers, other devices will not connect the router.
  5. Make sure the QR code on the phone screen is normal and the distance between the phone and the camera lens is 10-15cm (3.9-5.9inch) during the scanning process.
  6. Check the current location has good wifi coverage and a stable network (wifi signal is greater than 80%);
  7.  Avoid using wifi extenders;
  8. After checking the above information, if the camera cannot connect the Wi Fi, please try to re-download the APP, reset the camera and restart the router, and then add the camera again.
  9.  If you tried all steps, but still no luck, please message your order and problem to service@iegeek.com.

Charge the Battery

Charge the battery with a 5V 2A power adapter.
The battery is a built-in battery and cannot be removed

Charge the battery with the ieGeek Solar panel

For the weatherproof performance, always cover the dedicated charging port with the rubber plug after finishing charging the battery.
Charging Indicator:
Red LED: Charging
Blue LED: Fully Charged

Installation Guides

  • Install the camera 2-3 meters(7-10 ft) above ground. The detection range of the motion sensor would be maximized at such a height.
  • For effective motion detection, please install the camera angularly.

NOTE: If a moving object approaches the PIR sensor vertically, the camera may fail to detect motion.

Notes on PIR Motion Sensor

PIR Sensor Detection Range
The PIR detection range can be customized to meet your specific needs. You may refer to the following table to set it up in Device Settings via Cloud Edge App.

Sensivity Detection Distance (For moving and living objects)
Level -3 (Low) Up to 2-5 meters
Level 4-7 (Med) Up to 5-8 meters
Level 8-10 (High) Up to 8-10 meters

Important Notes on Reducing False Alarms

  • Do not face the camera towards any objects with bright lights, including sunshine, bright lamp lights, etc.
  • Do not place the camera near any outlets, including the air conditioner vents, humidifier outlets, the heat transfer ventts of projectors, etc.
  • Do not install the camera in places with strong wind.
  • Do not face the camera towards a mirfor.
  • Keep the camera at least 1 meter away from any wireless devices, including WiFi routers and phones in order to avoid wireless interference.

FAQs

The device prompts ofine?

1. Check whether the equipment is in the power-on state, and observe whether the working light of the equipment is on normally. 2. Confirm that the current location has good wifi coverage and the network is stable, make sure that the wifi signal is above 75%. You can try to use the third-party wifi analysis tool ‘wifi analyzer

Update router or Wi-Fi password?

Delete the camera from your CloudEdge account. After resetting the device, use the new Wi-Fi and password to add it again.

Alarm push frequently?

Devlce doesn't detect motion events

1 o In the case of unstable network, the message may not be pushed in time after the PIR s triggered. In this case, you can first confirm the network status and remove the camera to verify and confirm in an environment with good network coverage. Inappropriate installation position will result in PIR not triggering and not detecting. If the position is too high, the object is too far away, o the object is too small, the camera will not trigger, try to adjust the installation position according to the trigger requirements for many times.

SD card not recognized

1. Support capacity is 16~128G8 TF card. 2. Before use, make sure to format the TF card as FAT32 or exFAT file system on the computer, then insert it into the camera, and finally perform the format memory card operation on the camera again. 3. If the TF card is not recognized during use, it is generally a quality problem of the TF card, and it is necessary to replace the memory card with more stable reading and writing’

Fast power consumption

1. Inthe case of poor wifi coverage (such as signal s below 75%), which will increase power consumption. 2. The PIR trigger frequency is high, and the power consumption will increase when the infrared light/white light is on at night; 3. The mobile phone often accesses the camera remotely, which willincrease the power consumption. 4. For the first use, it is recommended to use the power to 10% and then charge it to 100%, which is helpful for the hedlth of the lithium battery.

For more detailed FAQs, please log in to the APP, search in “Me'”FAQ”-” Help Document’-“Battery Camera”

Validate your warranty within 7 days and get 2-year extended warranty on your ieGeek security products.

ieGeek ZS-GX1S PTZ Battery Security Camera - Qr Code 3

Email: service@iegeek.com

Scan the QR code to get a multilingual PDF manual.

http://qr.hotlnk.cn/url/79841926037

Technical Support
If you need help, please contact ieGeek before returning your product. Most questions can be answered through our online support center at http://www.iegeek.com or our after-sale mailbox at service@iegeek.com

Please read this manual thoroughly before using this wireless security camera fyou have any issues, please email your order number and the problem TO our after-sale mailbox: service@iegeek.com. Receiving your message, we will provide a fast solution in 24 hours.

Warming Tip:

  • Before connecting this camera to the WiFi, please ensure the Wi-Fi signal strength is over 85% to keep a good Wi-Fi signall
  • This wireless camera supports events recording when Wi-Fi is disconnected.

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