HighPoint SSD7749E 8x E1.S Port to PCIe 4.0×16 NVMe RAID Controller Installation Guide

HighPoint SSD7749E 8x E1.S Port to PCIe 4.0×16 NVMe RAID Controller

Product Information

The SSD7749E is an 8x E1.S Port to PCIe 4.0×16 NVMe RAID Controller. It features a full-length anodized aluminum heat sink, a full height form factor, and an external power port. The controller has a PCIe 4.0 x16 host interface and is equipped with a low-noise cooling fan.

System Requirements:

• Compatible with PCIe 4.0 x16 slot
• External power supply

Kit Content:

• SSD7749E hardware
• Quick Installation Guide

Hardware Installation:

1. Apply pressure to release the lock and turn it counterclockwise.
2. Gently insert the SSD into the slot.
3. Align the fan module and press down to secure.
4. Power up the SSD external power supply.
5. Connect the 6 pin PCIe power cable.

Note: Prior to installation, ensure that the SSD contacts (golden fingers) are clean. Carefully and securely install the SSDs into each E1.S port to avoid stability and performance issues as well as potential data loss.
SSD7749E relies on two power sources: power supplied through the PCIe bus and power from the system’s PSU via an external 6 pin PCIe power cable. If the external cable is not connected, there may be insufficient power to support all 8 SSDs, leading to dropped offline SSDs. However, when used with a Mac Pro 2019, the external power cord is not required.
Before using the product, it is recommended to connect the NVMe and install the driver.

Resources:

A variety of manuals, guides, and FAQs are available for the SSD7749E RAID controller. For the latest drivers, management interfaces, and installation guides, visit the Software Downloads webpage. For additional information about this product, visit the HighPoint Technologies website.

Customer Support:

If you encounter any problems or have any questions about the SSD7749E or any other HighPoint Technologies, Inc. product, contact the Customer Support Department through Web Support or visit the HighPoint Technologies website.

System Requirements

PC Requirements

• System with a free PCIe4.0 (or 3.0) x16 slot
• Windows 11, 10 / Server 2022, 2019, 2016 / Microsoft Hyper-V
• RHEL/Debian/Ubuntu/Fedora/Proxmox/ Rocky Linux (Linux kernel 3.10 and later)
• Arch Linux (Kernel 5.17.5 and above)
• macOS 10.13.6 ~ macOS 13.x
• ARM Platform (NVIDIA model, Support Linux)

Kit Content

• SSD7749E Controller Card
• Quick Installation Guide

SSD7749E Hardware

Front View

Hardware Installation

• Step 1. Apply pressure to release the lock, turn it counter-clockwise

• Step 2. Gently insert the SSD into the slot.
  Note: Make sure the SSD contacts (“golden fingers”) are clean before installation.

• Step 3. Align the fan module and press down to secure.
  Note: Make sure the SSDs are carefully, but securely installed into each E1.S port. Loose connections can cause a variety of stability and performance issues, and may ultimately result in data loss.

• Step 4. Power up the SSD external power supply. Note: If the external power supply is not powered on, the SSDs may drop offline or remain undetected, which could lead to data loss.
  SSD7749E relies on two power sources to support eight SSDs; power supplied through the PCIe bus, and power from the system’s PSU via an external 6 pin PCIe power cable. If the external cable is not connected, there will be insufficient power to support all 8 SSD’s; this may cause the SSDs to drop offline.
  Note ：The SSD7749E does not require the external power cord when used with a Mac Pro 2019.
  Note : Please be sure to connect NVMe before using the product to reduce the occurrence of unnecessary errors!
  Note : Make sure to install the driver before physically installing the SSD7749E.

Resources

• A variety of manuals, guides, and FAQs are available for the SSD7749E RAID controller.
• In addition, we recommend visiting the Software Downloads webpage for the latest drivers, management interfaces, and installation guides.
• For Software Downloads, Documentation, and more information about this product, please visit the following website: https://www.highpoint-tech.com/ssd7749e-overview

FAQ & Troubleshooting

FAQ – HighPoint Technologies, Inc. (helpjuice.com)

Customer Support

If you encounter any problems while utilizing the SSD7749E, or have any questions about this or any other HighPoint Technologies, Inc. product, feel free to contact our Customer Support Department.

Web Support: https://www.highpoint-tech.com/support-and-services
HighPoint Technologies, Inc. websites : https://www.highpoint-tech.com
© Copyright 2022 HighPoint Technologies, Inc. All rights reserved.

References

• Helpjuice – Knowledge Base Software
• FAQ - HighPoint Technologies, Inc.
• SSD7749E NVMe RAID AIC | HighPoint Technologies, Inc.
• highpoint-tech.com/support-and-services

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