Royal Sovereign RBC-ES200 High Speed Currency Counter Owner’s Manual

Royal Sovereign RBC-ES200 High-Speed Currency Counter

Thank you for purchasing the Royal Sovereign Bill Counter with Counterfeit Detection – RBC-ES200. This manual will provide you with safety information, instructions for optimal use, and proper care and maintenance for your product. Please read this manual carefully before operating.

SAFETY INSTRUCTIONS

When using this machine follow these safety precautions to reduce the risk of fire, electric shock, or injury.

WARNING

1. Only use the power cord that comes with the machine. Plug the power cord into a properly grounded wall outlet.
2. Do not use the machine if the power cord is damaged.
3. Do not place the machine in an area where it may be exposed to water or other liquids.
4. Do not take apart the machine. When service or repairs are needed, bring them to a qualified service repair technician or contact Royal Sovereign Customer Service.
5. When unplugging the power cord from the outlet, grip the plug to pull it out.
6. Do not place objects on the power cord and do not bend it excessively.
7. Before dusting the machine with a brush, unplug the machine from the wall. Do not use liquid or aerosol cleaners on the machine. Use a soft brush to avoid any paper particles or dust from sticking to the light transmitter or the light receiving sensors.
8. Do not use the machine in areas of high temperature, high humidity, or strong sunlight. This may result in the machine not working properly.
9. When not using the machine for long periods of time, unplug the power cord from the outlet.
10. The effective power must be in the scope of 110V.

BOX CONTENTS

• Bill Counter
• Power Cord

PRODUCT VIEW

QUICK START GUIDE

1. Plug the power cable into the back of the unit and into the wall power outlet (A).
2. On the back of the machine, flip the power switch to power on (B).
3. The machine will go through an automatic self-diagnostics test to ensure accurate bill counting. The counting wheels in the bill counter will spin several times to ensure it is ready for use. When the machine has completed its test run and “0” displays on the machine, it is now ready for counting.
4. Place your currency into the hopper to automatically begin counting.

• A: Power Socket
• B: Power Switch
• C: Thickness Adjuster

CONTROL PANEL

HOW TO LOAD BILLS

PRODUCT OPERATION

1. 1. Attach the power cable to the back of the machine, plug it into a three-prong outlet, and turn the switch on.
   • The unit will conduct automatic self-diagnostics to ensure accurate counts.
   • After five seconds of the counting wheels spinning, the screen will display “0”.
   • If there is a problem, the preset display will show an error code. (See ERROR CODE DISPLAY AND SOLUTIONS – LOCATED ON PAGE 8.)
2. Before counting, select counting settings that are related to your counting needs:
   • Add Mode: The ADD mode displays the cumulative total of all bills counted. To turn the ADD mode on, press the “ADD” button.
   • Auto and Manual Start Mode: This unit is preset to automatically start counting bills once placed into the hopper. To change to the manual start mode, press and hold the “START” button. The OFF LED light will flash on the control panel. To return to the automatic setting, press and hold the “START” button. The ON LED will flash on the control panel.
   • Batch Mode: The machine is preset to common counting mode, which automatically counts all bills placed into the hopper. To count bills in batches, press the “BATCH” button. The batch count amount will automatically start at 100.
   • Press the “BATCH” button again to set the amount to 50.
   • Press the “BATCH” button again to set the amount to 20.
   • Press the “BATCH” button again to set the amount to 10.
   • Press the “BATCH” button again to set the amount to 1.
   • Press the “BATCH” button again to turn the batch mode off.
   • Use the “+” and “-” buttons to increase and decrease the quantity by 1. Press the “START” button to clear the count number in Batch mode.
   • Counterfeit Detection: UV and MG detection methods are automatically on when the unit is powered up. To turn off any of these methods, press the “CF” button until the indicator lights turn off.
   • UV Counterfeit Detection: Counterfeit bills often use white or bleached paper, which will glow under ultraviolet light. When the UV detector finds a suspicious bill, the machine will stop counting to allow removal and will display the error code on the display. To resume counting, simply press “START”.
   • MG Counterfeit Detection: If the magnetic detector does not find the presence of magnetic ink that are standard in authentic bills, the machine will stop counting to allow removal and will display the error code on the display. To resume counting, simply press “START”.
3. Place bills into the hopper to begin counting.

MAINTENANCE OF THE MACHINE

• WARNING: Before dusting or cleaning, turn the power switch off and disconnect the power cord from the machine. It is very important to clean all the sensors in the machine with a soft brush to avoid any paper particles or dust from sticking to the light transmitter or the light-receiver sensors. It is important to clean the inside of the machine occasionally. Unplug the machine and lift the top cover to gain access to the interior.
• If necessary, the glass surfaces of the detectors may be wiped with a soft cloth damped with alcohol.
• To get the best results out of your bill counter, Royal Sovereign recommends using Royal Sovereign Cleaning Cards (RBC-CLN) to remove dirt, dust, oils, and other contaminates from bill counters. With the machine on, simply run the cleaning card through the machine like a bill. This cleaning card will run through and clean the sensors of dirt and other contaminates. Cleaning cards are recommended to be used after every 100 cycles.

TROUBLESHOOTING

Bills get damaged / Machine runs slow

| ****

Hopper Tension is too tight

| To loosen the tension, please turn the bill thickness adjuster (located on the back of the machine) anti-clockwise. Repeat bill counting and adjust if the problem continues.

Bills eject from the machine / Display shows miscount

| ****

Hopper Tension is too loose

| To tighten the tension, please turn the bill thickness adjuster (located on the back of the machine) clockwise. Repeat bill counting and adjust if the problem continues.

ERROR CODE DISPLAY AND SOLUTIONS

The display may show some error codes when counting, which means there are some problems with the machine. Refer to the chart below to solve the errors.

A

|

Suspect note is flagged due to UV error

| Remove first bill from the stacker, then continue counting.

B

| Suspect note is flagged due to MG error (no magnet)| Remove first bill from the stacker, then continue counting.

C

| Suspect note is flagged due to chain note error| Remove first bill from the stacker, then continue counting.

D

| Suspect note is flagged due to bill width error| Remove first bill from the stacker, then continue counting.
Error Code| Reason| Solutions
---|---|---
F| Suspect note is flagged due to half size error (partly ripped or folded)| Remove first bill from the stacker, then continue counting.

E01/E02

| The left (right) counting sensor is dirty or broken| Clean the sensor or contact Royal Sovereign to replace sensor if error code persists.

E03

| ****

Code disc sensor is dirty or broken

| Clean the sensor or contact Royal Sovereign to replace sensor if error code persists.

E04

| ****

Hopper sensor is dirty or broken

| Clean the sensor or contact Royal Sovereign to replace sensor if error code persists.

E05

| ****

Stacker sensor is dirty or broken

| Clean the sensor or contact Royal Sovereign to replace sensor if error code persists.

H

| Hole in bill. Sometimes found in very old or dirty bills.| Remove first bill from the stacker, then continue counting.

If you are receiving error codes above, check the machine for dust. If you continue to receive error codes, please contact Royal Sovereign’s Service Center at 1-800-397-1025.

SPECIFICATIONS

Power

| ****

AC 120V / 60Hz

Power Consumption

| ****

< 80W

Temperature Range of Operation| ****

32~104 °F / 0~40 °C

Hopper Capacity

| ****

200 notes

Counting Speed

| ****

1,400 bills per minute

Accepted Note Size

| ****

4.3” x 2.0” ~ 7.0” x 3.3” / 110 x 50 ~ 180 x 85 (mm)

Accepted Currency

| ****

USD

Display Range

| ****

Counting: 4 Digits / Batch Counting: 3 Digits

Dimensions

| ****

12.44” W x 10.16” D x 7.95” H (316 x 258 x 202 mm)

Net Weight

| ****

11.00 lbs. / 5.00 kgs

ONE YEAR LIMITED WARRANTY

• Royal Sovereign International, Inc. warranties this product to be free from defects in material and workmanship for a period of one (1) year. This warranty is extended to the original purchaser only.
• This warranty only covers products that are properly installed, properly maintained, and properly operated in accordance with the instructions provided. This limited warranty does not cover any failures or operating difficulties due to normal wear and tear, accident, abuse, misuse, alteration, misapplication, improper installation, or improper maintenance and service by you or any third party.
• Returned product will not be accepted without a Return Authorization number. To request a Return Authorization number, please visit us at www.royalsovereign.com. All transportation costs for the return of damaged product or parts will be the responsibility of the purchaser. Return defective product, in original packaging, to the address below.
• Royal Sovereign International, Inc. requires reasonable proof of your date of purchase from an authorized retailer or distributor. Therefore, you should keep your receipt, invoice, or canceled check from the original purchase. The limited warranty shall be limited to the repair or replacement of parts which prove defective under normal use and service within the warranty period.
• Royal Sovereign International, Inc. (and its affiliated companies) SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL,OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above exclusion and limitations may not apply to you.

ROYAL SOVEREIGN INTERNATIONAL, INC. 2 Volvo Dr., Rockleigh, NJ 07647 USA

• TEL: +1) 800-397-1025
• Email: info@royalsovereign.com

For product support and warranty questions, please visit us at www.royalsovereign.com/Customer-Support.html

FREQUENTLY ASKED QUESTIONS

What is the Royal Sovereign RBC-ES200 High Speed Currency Counter?

The Royal Sovereign RBC-ES200 High Speed Currency Counter is a high- performance currency counting machine designed to quickly and accurately count large volumes of banknotes or currency. It is a valuable tool for businesses, financial institutions, and organizations that need efficient cash handling solutions.

How does the RBC-ES200 Currency Counter work?

The RBC-ES200 Currency Counter works by automatically feeding banknotes through the machine's counting mechanisms. Using advanced sensors and technology, it counts and verifies the authenticity of each banknote, providing a total count of the processed currency.

What types of currencies can the RBC-ES200 Currency Counter handle?

The Royal Sovereign RBC-ES200 Currency Counter is designed to handle a variety of currencies from different countries. It can count and verify banknotes of various denominations, making it suitable for businesses dealing with multiple currencies.

Does the currency counter offer counterfeit detection features?

Yes, the RBC-ES200 Currency Counter is equipped with advanced counterfeit detection features. It uses multiple sensors and technologies, including UV (Ultraviolet) and MG (Magnetic) detection, to verify the authenticity of banknotes. It can detect counterfeit or suspicious notes and separate them from genuine currency.

Is the RBC-ES200 Currency Counter user-friendly?

Yes, the Royal Sovereign RBC-ES200 Currency Counter is designed to be user- friendly. It typically features an intuitive touchscreen interface and easy- to-understand controls, making it simple for users to operate the machine with minimal training.

What is the counting speed of the RBC-ES200 Currency Counter?

The counting speed of the RBC-ES200 Currency Counter is designed for high efficiency, capable of processing a large volume of banknotes per minute. The exact counting speed may vary based on factors such as the condition of the banknotes and the specific model of the machine.

Can the currency counter handle mixed denominations?

Yes, the Royal Sovereign RBC-ES200 Currency Counter is equipped to handle mixed denominations of banknotes in a single batch. It can accurately count and verify banknotes of different values, providing added convenience for users dealing with various denominations.

Does the currency counter have a reject pocket for counterfeit notes?

Yes, the RBC-ES200 Currency Counter typically features a reject pocket where counterfeit or suspicious banknotes are diverted. This ensures that counterfeit notes do not contaminate the genuine currency and can be removed for further inspection or reporting.

Is the RBC-ES200 Currency Counter compact and portable?

The Royal Sovereign RBC-ES200 Currency Counter, while designed for high- capacity counting, is relatively compact and portable compared to larger currency processing machines. It is suitable for businesses and organizations that need efficient and versatile currency handling solutions.

Is regular maintenance required for the RBC-ES200 Currency Counter?

Regular maintenance is advisable to ensure the optimal performance and longevity of the RBC-ES200 Currency Counter. This may include cleaning the sensors, maintaining the machine's cleanliness, and following the manufacturer's guidelines for upkeep. Regular maintenance helps maintain accurate counting and counterfeit detection capabilities.

What is the warranty period for the RBC-ES200 Currency Counter?

The warranty typically range from 1 year to 2 years.

Can the RBC-ES200 Currency Counter be connected to other devices or systems?

Some models of the RBC-ES200 Currency Counter may offer connectivity options, allowing users to connect the machine to external devices or systems, such as computers or printers. This can streamline the counting and reporting processes for businesses that require additional integration.

Is there a customer support service provided for the RBC-ES200 Currency Counter?

Reputable manufacturers and vendors of the Royal Sovereign RBC-ES200 Currency Counter often provide customer support services. Users can typically reach out to the manufacturer's customer support team for any issues or questions they may have regarding the operation or maintenance of the currency counter.

Can the RBC-ES200 Currency Counter handle old, worn, or damaged banknotes?

The RBC-ES200 Currency Counter is designed to accurately count and verify the authenticity of banknotes, but the performance may vary depending on the condition of the banknotes. Old, worn, or heavily damaged notes may be more challenging to process accurately, and it's advisable to ensure that banknotes are in reasonably good condition for optimal counting results.

Is there a user manual provided with the RBC-ES200 Currency Counter?

Yes, the Royal Sovereign RBC-ES200 Currency Counter typically comes with a user manual or instruction booklet. The manual provides detailed information on how to set up the machine, operate it effectively, perform basic maintenance, and troubleshoot common issues. Users are encouraged to read the manual thoroughly to make the most out of their currency counting experience.

VIDEO – PRODUCT OVERVIEW

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