Royal Sovereign RBC-EP1600 Platinum 1-Pocket Currency Discriminator Operating Manual

Royal Sovereign RBC-EP1600 Platinum 1-Pocket Currency Discriminator

Thank you for purchasing the Royal Sovereign Platinum 1 Pocket Currency Discriminator, RBC-EP1600. This manual will provide you with safety information, instructions for optimal use, and proper care and maintenance for your product. Please read this manual carefully before operating.

SAFETY INSTRUCTIONS

Always be careful when using the machine. To reduce the risk of fire, electrical shock, or other injuries, keep these safety considerations in mind when installing, using, and maintaining your machine:

WARNING

1. Place the machine on a secure, stable surface. The machine can be seriously damaged if it falls.
2. Provide the correct power to the machine, as listed on the back of the machine.
3. If the plug has three prongs, it must be plugged into a grounded (three-hole) outlet. Grounded plugs and outlets are designed for your safety. Do not try to make a three-prong plug fit into a two-prong outlet by modifying the plug or outlet in any way.
4. Do not plug too many electrical devices into a wall outlet or into an extension cord.
5. Before dusting the machine, unplug it from the power outlet. Clean exposed parts with a soft cloth slightly dampened with water. Do not use aerosol cleaners.
6. Never use any machine close to a gas leak. If you think gas is leaking, call your gas company immediately. A small electrical spark in the machine could cause a fire or an explosion.

CAUTION

1. Never push objects of any kind into your machine through the case or cabinet openings.
2. Do not use your machine near water, in wet locations, or outdoors.
3. Do not allow anything to rest on the power cord.
4. Do not place your machine where the cords can be damaged.
5. Use supplies or cleaning materials only as directed. Keep all supplies and materials out of reach of children.
6. The power supply turns this machine on and off. Make sure that your machine is installed near an outlet and is easily accessible.
7. Never remove covers or guards that require a tool for removal. Refer servicing to authorized service personnel.
8. Never alter the interlock switches. This machine is designed to restrict the operator’s access to unsafe areas. Covers, guards, and interlock switches are provided to ensure that the machine will not operate when the covers are open.
9. Avoid direct viewing of the image sensor lights. The lamps are bright and, while not harmful, may cause an annoying afterimage. Always keep the rear cover closed during operation and storage.

PRECAUTION

• Managing the Performance of the Machine
  This unit has many sophisticated sensors. To ensure a long life, please read the “Daily Maintenance” section of this manual carefully. If the performance deteriorates, please clean all the sensors first before calling your Royal Sovereign Customer Service.

• Safety Notes
  Your machine and the supplies are designed and tested to meet strict safety requirements. Please read the following instructions carefully before operating your machine, and refer to them as needed to ensure the continued safe operation of your machine.

BOX CONTENTS

• Bill Counter
• Power Cord
• External Display
• Calibration Paper

PRODUCT VIEW

CONTROL PANEL

PRODUCT OPERATION

PLACING BILLS INTO HOPPER

• It is very important to place the bills into the hopper correctly because the recognition performance of the bills is highly affected by the arrangement of the bills. Please avoid counting bills in bad conditions such as wet, excessively dirty, folded, curled notes, or with foreign material like clips, bands, etc., as it may cause a malfunction of the machine.

COUNTING

• If the Add mode is set, the cumulative number will be displayed.
• If an error occurs during operation and the machine stops, then an error message will be displayed. To clear the error, press the “C” key. The machine will solve the problem automatically, however, if it fails to clear a jam or there is some other mechanical error, please remove the jammed bills manually. Then, press the “C” key again to clear the error message.
  • COUNT MODE (By pressing the “MODE” key) The machine can count the bills without any denomination recognition.
  • SORT MODE (By pressing the “MODE” key) The machine can catch the different denomination bill while counting. In this mode, the machine will read the first bill that goes through and sort based on that denomination. Therefore, if a mixed bill is stuck in the pile, the machine will display an error code informing the user of the different denominations.
  • MIX MODE (By pressing the “MODE” key) The machine can read the value counting for mixed notes and the total amount will be displayed on the screen. Under this mode, if you press the “REPORT” key after counting, you can see the breakdown of the denomination as per the picture below. By pressing the “C” key, you can then return to the previous screen.

CHECKING SERIAL NUMBERS

• The machine can record the serial numbers of the bills that are counted. The display will show the denomination and serial number of the bills in order of how they went through the machine. From the Report screen, press the “REPORT” key again to see the serial numbers for the bills.

SELECTING ADD FUNCTION

• The Add function provides a cumulative count for the operator. The machine counts and stops when the stacker is full. After removing those notes from the stacker, you can begin counting again, and the total number will be increased from the previous total.
• The Add function is On or Off by pressing the “ADD” key. You can clear the counted value by pressing the “C” key.

SELECTING BATCH FUNCTION

• The “BATCH” key is used to select a preset batch number. In the batch count mode, the machine stops counting when the counted number reaches the set number, even though bills may remain on the hopper. The user can edit the batch number by pressing the “BATCH” key + 1~9 number keypad.

SELECTING AUTOMATIC/MANUAL COUNTING

The machine is preset to Automatic Mode. In Automatic mode, when the hopper sensor detects banknotes on the hopper, the machine will automatically start to count the bills. To change to manual mode, press the “M/A” key. In Manual mode, the machine will not count the bills automatically even though the bills are on the hopper. When the user presses the “START” key manually, the machine will count the notes. While counting, the machine will display the number of the bills on the TFT display and it may stop working when it meets the conditions described below:

• No bills on the hopper
• The number of the bills counted is the same as the batch number set in Batch mode.
• Errors have occurred.

When the machine finishes counting without errors, the number of counted bills will be displayed on the TFT screen.

MENU

To enter the Menu, select the “SET/OK” key. Use the arrow keys to toggle between up and down.

THERMAL PRINTER (OPTIONAL)

• Available Printers: Compatible via RS232 Printer.

Operating Printer

• Count banknotes
• Press the “REPORT” key
• Press the key to print the report.(The user can print again and again by pressing the key.)
• The print function can only work under “MIXED” or “SORT” mode.

Printer Error

• Check the printer and printer settings.
• Check the cable pin assignment.

ERROR MESSAGES & TROUBLESHOOTING

E1

| ****

Suspect note flagged for UV

|

E2

| ****

Double notes (2 pieces stuck together)

|
E3| Chain note|
E4| Broken note / half note|

E10

| ****

Suspect note with wrong image (CIS error)

| ****

Remove the first bill from the stacker. Press

| | “START” to continue
|
E11 and E12| Suspect note with image error (denomination)| counting.

E13

| ****

Suspect note with image error (bill facing error)

|

E14

| ****

Suspect note with image error (bill size error)

|

E15

| ****

Suspect note with image error (bill backside error)

|
Error Code| Error Cause| Error Solution
---|---|---
E20| Metal Thread Detector error| ****

Clean the sensor. If error continues, sensor may need to be changed.

Contact Royal Sovereign if error persists.

E21| MG1 error
E22| MG2 error
E23| MG3 error
E24| MG4 error
|

Hopper sensor error

| ****

Clean the sensor. If error continues, sensor may need to be changed.

Contact Royal Sovereign if error persists.

| ****

Stacker sensor error

| ****

Clean the sensor. If error continues, sensor may need to be changed.

Contact Royal Sovereign if error persists.

| ****

Main motor error

| ****

Motor needs to be changed. Contact Royal Sovereign if error persists.

__

E30

| __

IR transmission area 1

| __

__

__

__

__

__

__

__

__

__

__

Clean the sensor. If error continues, sensor may need to be changed.

Contact Royal Sovereign if error persists.

__

E31

| __

IR transmission area 2

__

E32

| __

IR transmission area 3

__

E33

| __

IR transmission area 4

__

E34

| __

IR transmission area 5

__

E35

| __

IR transmission area 6

__

E36

| __

IR transmission area 7

__

E37

| __

IR transmission area 8

__

E38

| __

IR reflect area 1

| __

__

__

__

__

__

__

__

__

__

__

__

Clean the sensor. If error continues, sensor may need to be changed.

Contact Royal Sovereign if error persists.

__

E39

| __

IR reflect area 2

__

E40

| __

IR reflect area 3

__

E41

| __

IR reflect area 4

__

E42

| __

IR reflect area 5

__

E43

| __

IR reflect area 6

__

E44

| __

IR reflect area 7

__

E45

| __

IR reflect area 8

SPECIFICATIONS

Currencies

| USA, CAD, EUR, GBP, RUB, MXN, ARS, BRL, KRW, CNY, JPY, HKD
Counting Speed| 800 / 1000 / 1200 / 1500
Preset Batch Number| 1 – 999
Counterfeit Detection| MG, UV, IR, CIS
Power Requirements| 110V – 240V, 50/60 Hz

DAILY CARE

• WARNING: Before dusting, turn the power switch off and disconnect the power cord from the machine. It is very important to clean all the sensors in the machine with a soft brush to avoid any paper particles or dust from sticking to the light transmitter or the light-receiver sensors. It is important to clean the inside of the machine occasionally. Unplug the machine and lift the top cover to gain access to the interior.
• If necessary, the glass surfaces of the detectors may also be wiped with a soft cloth damped with alcohol.
• To get the best results out of your bill counter, Royal Sovereign recommends using Royal Sovereign Cleaning Cards (RBC-CLN) to remove dirt, dust, oils, and other contaminants from your bill counter. With the machine on, simply run the cleaning card through the machine like a bill. This cleaning card will run through and clean the sensors of dirt and other contaminants. Cleaning cards are recommended to be used after every 100 cycles.
• CAUTION: DO NOT CHANGE THE POSITION OF THE DETECTORS AND/OR OPTICAL SENSORS.

ONE-YEAR LIMITED WARRANTY

• Royal Sovereign International, Inc. warranties this product to be free from defects in material and workmanship for a period of one (1) year. This warranty is extended to the original purchaser only.
• This warranty only covers products that are properly installed, properly maintained, and properly operated in accordance with the instructions provided. This limited warranty does not cover any failures or operating difficulties due to normal wear and tear, accident, abuse, misuse, alteration, misapplication, improper installation, or improper maintenance and service by you or any third party.
• Returned products will not be accepted without a Return Authorization number. To request a Return Authorization number, please visit us at www.royalsovereign.com. All transportation costs for the return of damaged products or parts will be the responsibility of the purchaser. Return the defective product, in its original packaging, to the address below.
• Royal Sovereign International, Inc. requires reasonable proof of your date of purchase from an authorized retailer or distributor. Therefore, you should keep your receipt, invoice, or canceled check from the original purchase. The limited warranty shall be limited to the repair or replacement of parts that prove defective under normal use and service within the warranty period.
• Royal Sovereign International, Inc. (and its affiliated companies) SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above exclusion and limitations may not apply to you.

ROYAL SOVEREIGN INTERNATIONAL, INC.

2 Volvo Dr., Rockleigh, NJ 07647 USA

• TEL: (+1) 800-397-1025
• Email: info@royalsovereign.com

For product support and warranty questions, please visit us at www.royalsovereign.com/Customer-Support.html

FREQUENTLY ASKED QUESTIONS

What is the Royal Sovereign RBC-EP1600 Platinum 1-Pocket Currency Discriminator?

The Royal Sovereign RBC-EP1600 Platinum 1-Pocket Currency Discriminator is a sophisticated currency counting and sorting machine designed to accurately count, sort, and discriminate different denominations of banknotes or currencies. It is a valuable tool for businesses and organizations that deal with large volumes of cash.

How does the RBC-EP1600 Currency Discriminator work?

The RBC-EP1600 Currency Discriminator works by automatically feeding banknotes through the machine's sorting and discriminating mechanisms. It uses advanced sensors and technology to count and verify the authenticity of each banknote, while also sorting them into separate pockets based on their denomination.

What types of currencies can the RBC-EP1600 Currency Discriminator handle?

The Royal Sovereign RBC-EP1600 Currency Discriminator is designed to handle a variety of currencies from different countries. It can count and sort banknotes of various denominations, making it suitable for businesses that deal with multiple currencies.

Does the currency discriminator offer counterfeit detection features?

Yes, the RBC-EP1600 Currency Discriminator is equipped with advanced counterfeit detection features. It uses multiple sensors and technologies to verify the authenticity of banknotes, including UV (Ultraviolet) and MG (Magnetic) detection methods. It can detect counterfeit or suspicious notes and separate them from genuine currency.

Is the RBC-EP1600 Currency Discriminator user-friendly?

Yes, the Royal Sovereign RBC-EP1600 Currency Discriminator is designed to be user-friendly. It typically features an intuitive touchscreen interface and easy-to-understand controls, making it simple for users to operate the machine with minimal training.

What is the counting speed of the RBC-EP1600 Currency Discriminator?

The counting speed of the RBC-EP1600 Currency Discriminator is designed for efficiency, capable of processing a high volume of banknotes per minute. The exact counting speed may vary based on factors such as the condition of the banknotes and the specific model of the machine.

Can the currency discriminator handle mixed denominations?

Yes, the Royal Sovereign RBC-EP1600 Currency Discriminator is equipped to handle mixed denominations of banknotes in a single batch. It can accurately count and sort banknotes of different values, providing added convenience for users dealing with a variety of denominations.

Does the currency discriminator have a reject pocket for counterfeit notes?

Yes, the RBC-EP1600 Currency Discriminator typically features a reject pocket where counterfeit or suspicious banknotes are diverted. This ensures that counterfeit notes do not contaminate the genuine currency and can be removed for further inspection or reporting.

Is the RBC-EP1600 Currency Discriminator compact and portable?

The Royal Sovereign RBC-EP1600 Currency Discriminator, while designed for high-capacity counting and sorting, is relatively compact and portable compared to larger currency processing machines. It is suitable for businesses and organizations that need efficient currency handling solutions.

Is regular maintenance required for the RBC-EP1600 Currency Discriminator?

Regular maintenance is advisable to ensure the optimal performance and longevity of the RBC-EP1600 Currency Discriminator. This may include cleaning the sensors, maintaining the machine's cleanliness, and following the manufacturer's guidelines for upkeep. Regular maintenance helps maintain accurate counting and counterfeit detection capabilities.

What is the warranty period for the RBC-EP1600 Currency Discriminator?

The warranty typically range from 1 year to 2 years.

Can the RBC-EP1600 Currency Discriminator be connected to other devices or systems?

Some models of the RBC-EP1600 Currency Discriminator may offer connectivity options, allowing users to connect the machine to external devices or systems, such as computers or printers. This can streamline the counting and reporting processes for businesses that require additional integration.

Is there a customer support service provided for the RBC-EP1600 Currency Discriminator?

Reputable manufacturers and vendors of the Royal Sovereign RBC-EP1600 Currency Discriminator often provide customer support services. Users can typically reach out to the manufacturer's customer support team for any issues or questions they may have regarding the operation or maintenance of the currency discriminator.

Can the RBC-EP1600 Currency Discriminator handle old, worn, or damaged banknotes?

The RBC-EP1600 Currency Discriminator is designed to accurately count and sort banknotes, but the performance may vary depending on the condition of the banknotes. Old, worn, or heavily damaged notes may be more challenging to process accurately, and it's advisable to ensure that banknotes are in reasonably good condition for optimal counting results.

Is there a user manual provided with the RBC-EP1600 Currency Discriminator?

Yes, the Royal Sovereign RBC-EP1600 Currency Discriminator typically comes with a user manual or instruction booklet. The manual provides detailed information on how to set up the machine, operate it effectively, perform basic maintenance, and troubleshoot common issues. Users are encouraged to read the manual thoroughly to make the most out of their currency counting and sorting experience.

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