EPSON IC-215P-AA2 True Order KDS Single Station User Guide

June 14, 2024
Epson

111-56-URM-002
True Order KDS Single Station
Quick Start Guide

IC-215P-AA2 True Order KDS Single Station

About this Guide
This guide contains instructions for a new user to setup, configure, and use the Epson True Order KDS in a few steps. It is targeted towards the Single Station KDS connected to the POS via Ethernet, and assumes that the POS is already supported by the Epson True Order KDS. The Epson True Order KDS is very versatile – able to be customized in many ways to meet the specific needs of the individual display stations and the entire kitchen. This guide describes one such use case – setting up a single station system as the Kitchen Display.
EPSON is a registered trademark and EPSON is a registered logomark of Seiko Epson Corporation. All other product and brand names are trademarks and/or registered trademarks of their respective companies. Epson disclaims any and all rights in these marks.
Copyright 2023 Seiko Epson Corporation.

System Requirements

A Single Station KDS requires the following equipment:

  • A KDS device from the following combinations:
    o Micro Touch IC-215P-AA2 All-in-One Display
    o Micro Touch MP-000-AA2 KDS Box + 1080p Display + Logic Controls KB1700 or KB9000 bombard
    o Micro Touch MP-000-AA2 KDS Box + 1080p Touchscreen

  • A PC or tablet to configure the KDS. The Configuration Utility is now hosted on the KDS device and accessible over the network.

  • Misc. equipment such as network router, Ethernet cables.

EPSON IC-215P-AA2 True Order KDS Single Station -
System

Setting Up a Single Station KDS

All KDS devices are equipped with Ethernet connectors and USB A port(s).
Depending on the device, please refer to the respective manufacturer website for user manuals, and power and Ethernet connection information:
Micro Touch IC-215P-AA2:
https://microtouch.com/products/ic-215p-aa2/
Micro Touch MP-000-AA2:
https://microtouch.com/products/mp-000-aa2/
KDS devices come with DHCP enabled by default.
When connected to a router, your device should acquire a valid IP address.
Upon powering on, a splash screen like Picture 2.1 should show on screen, listing the MAC address and IP address of the device. This information is important when configuring the KDS system using the on-board web Configurator.

EPSON IC-215P-AA2 True Order KDS Single Station -
System1

Configuring the KDS using Configurator

System can be configured via web configurator of the device. Using a browser and type http://xxx.xxx.xxx.xxx (IP address of the device). The default username is epson.admin.all@epson.epson, default password is 123456.

EPSON IC-215P-AA2 True Order KDS Single Station -
System2

When you run the configurator for the first time, there are several steps to follow to configure the system. Some of the more common KDS functionality that can be configured are briefly explained.
The details of these items are beyond the scope of this guide.

  • Step 1: Discover Device
    1. Click “STATIONS”-> “DEVICE CONFIG”.
    EPSON IC-215P-AA2 True Order KDS Single Station - Discover
Device Picture 3.2
    2. Click “OK” to start device discovery. EPSON IC-215P-AA2 True Order
KDS Single Station - Discover Device13. Click “SEARCH”.EPSON IC-215P-AA2 True Order KDS
Single Station - Discover Device24. Device will be discovered, click on the device.
    EPSON IC-215P-AA2 True Order KDS Single Station - Discover
Device3 Picture 3.5
    5. Configure the name of the device, then click “SAVE”. Device discovery is done. EPSON IC-215P-AA2 True Order KDS Single Station - Discover
Device4

  • Print item on Bump: When enabled the printer will print a label for each item that is bumped.

  • Print Ticket on Bump: When enabled the printer will print a label for each tile/order that is bumped.

  • Print chit: When enabled the printer will print the incoming print job/chit from the POS. Note: This option will be available for “POS Connected Device” (Described in Step 4). For single station mode this device must be configured as “POS Connected Device”.

Step 2: Create Layout for the Device

  1. Click “LAYOUT” -> “TICKETS” -> “ADD NEW TICKET”.EPSON IC-215P-AA2 True Order KDS Single Station - Discover Device5
  2. Set the ticket name and configure ticket settings then click “SAVE”.EPSON IC-215P-AA2 True Order KDS Single Station - Discover Device6▪ You can configure tile color theme, various colors, font size and line spacing.
  3. Click “LAYOUT” -> “GRIDS” -> “ADD NEW LAYOUT”EPSON IC-215P-AA2 True Order KDS Single Station - Discover Device7
  4. Set layout name, configure grid, and select ticket, then click “SAVE”.EPSON IC-215P-AA2 True Order KDS Single Station - Discover Device8Scroll the page down to show the rest of configuration.EPSON IC-215P-AA2 True Order KDS Single Station - Discover Device9
    ▪ Priority Time: The amount of time before the order header will change to the priority color.
    ▪ Rush Time: The amount of time before the order header will change to the rush color.
    ▪ Summary Ticket: Allows you to configure a tile as a Summary tile for menu items. (Menu items need to be entered in the Menu & Recipes and match exactly.)
    ▪ New Order Sound: Choose a sound to be played on an incoming order to the KDS from an attached USB->Audio device.

Step 3: Create a Station

  1. Click “STATIONS” -> “ADD NEW STATION”EPSON IC-215P-AA2 True Order KDS Single Station - Discover Device10
  2. Set station name and station type, then select associated layout and device, then click “SAVE”.EPSON IC-215P-AA2 True Order KDS Single Station - Discover Device11

STATION TYPE:

  • KITCHEN: Configure a station as normal display.
  • EXPEDITOR: Configure a station as an Expeditor. Not relevant for Single Station.
  • CUSTOMER FACING: Configure a station as an Order status screen for customers. Not relevant for Single Station.

Step 4: Application Settings
Click “APPLICATION SETTINGS” -> “SITE WIDE”, configure and click “SAVE”.

EPSON IC-215P-AA2 True Order KDS Single Station - Discover
Device12

  • POS Type: Here you can select the POS that is sending orders so the KDS can parse them.
    Note: If your POS does not appear in the list, you will need to contact your Reseller for guidance.

  •  POS Connected Device: For single station mode only one device should exist  in the dropdown list, select the device.

  • Consider Order Unique: Any appends to an order will cause that order to show up in its own tile.

  •  Set Current KDS Time: Allows the clock on the KDS display to be set to the same time as the configurator device.

Step 5: Publish the config
Click “PUBLISH” and confirm with “YES” to apply the settings to system.

EPSON IC-215P-AA2 True Order KDS Single Station - Discover
Device13

Appendix A

Bumping an Entire Order
Pressing the tile number to bump the order associated with that tile.
To bump order 10 – 99 you need to press the 0/10 key and then 1-9 for tens digit, followed by 0-9 for ones digit.
Note: There are other keys for other functionality on the bump bar that is beyond the scope of this guide.

True Order KDS Single Station
Quick Start Guide
Page 15 of 15
111-56-URM-002
R3.00
Form: F-730-028 v1.00

References

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