Tenda CP7 Home Security Camera 4MP User Manual
- June 14, 2024
- Tenda
Table of Contents
Tenda CP7 Home Security Camera 4MP
Product Information
The TDSEE App for Security Camera is a product developed by Shenzhen Tenda Technology Co., Ltd. It is a mobile application that allows users to manage and control Tenda security cameras. The TDSEE App is compatible with various Tenda products and provides features such as live video streaming, camera settings, and alerts.
Please note that the TDSEE App and its associated accessories and software are protected by copyright and belong to Shenzhen Tenda Technology Co., Ltd. Any reproduction, transmission, storage, or translation of this product, in whole or in part, without the prior written permission of Shenzhen Tenda Technology Co., Ltd, is strictly prohibited.
Product Usage Instructions
1. Install the TDSEE App
If you already have the TDSEE App installed, please proceed to the next step. If not, follow these instructions:
- Scan the QR code below or search for “TDSEE” in Google Play or App Store.
- Download and install the TDSEE App onto your smartphone or tablet.
2. Login
To login to the TDSEE App, follow these steps:
If you already have a registered account:
- Open the TDSEE App.
- Enter your registered mobile phone number or email address and password.
- Tap on the “Login” button.
If you do not have a registered account:
- Open the TDSEE App.
- Tap on the “Register” button.
- Choose your region.
- Enter your email address and tap on the “Get Verification Code” button.
- Enter the verification code you received.
- Set your login password and tap on the “OK” button.
If you do not receive the activation code, please check your spam box, ensure that you entered the correct email address, or try using another email address.
3. Add the camera to TDSEE App
Before adding the camera to the TDSEE App, make sure that your router is successfully connected to the internet and the filter function is disabled.
User Guide
TDSEE App for Security Camera
Copyright Statement
© 2021 Shenzhen Tenda Technology Co., Ltd. All rights reserved. is a
registered trademark legally held by Shenzhen Tenda Technology Co., Ltd. Other
brand and product names mentioned herein are trademarks or
registered trademarks of their respective holders. Copyright of the whole
product as integration, including its accessories and software, belongs to
Shenzhen Tenda Technology Co., Ltd. No part of this publication can be
reproduced, transmitted, transcribed, stored in a retrieval system, or
translated into any language in any form or by any means without the prior
written permission of Shenzhen Tenda Technology Co., Ltd.
Disclaimer
Pictures, images and product specifications herein are for references only. To
improve internal design, operational function, and/or reliability, Tenda
reserves the right to make changes to the products without obligation to
notify any person or organization of such revisions or changes. Tenda does not
assume any liability that may occur due to the use or application of the
product described herein. Every effort has been made in the preparation of
this document to ensure accuracy of the contents, but all statements,
information and recommendations in this document do not constitute a warranty
of any kind, express or implied.
i
Preface
Thank you for choosing Tenda! Please read this user guide before you start.
Conventions
This user guide applies to all Tenda products that can be managed by the TDSEE
App. The contained images and UI screenshots are subject to the actual
products. CP6 is used for illustrations here unless otherwise specified.
Operations in this guide are based on iOS. Devices of other operating systems
may differ.
The typographical elements that may be found in this document are defined as
follows.
Item
Presentation
Example
Cascading menus
System > Live Users
Parameter and value
Bold
Set User Name to Tom.
Variable
Italic
Format: XX:XX:XX:XX:XX:XX
UI control
Bold
On the Policy page, click the OK button.
Message
” ”
The “Success” message appears.
ii
The symbols that may be found in this document are defined as follows.
Symbol
Meaning
This format is used to highlight information of importance or special interest. Ignoring this type of note may result in ineffective configurations, loss of data or damage to the device.
This format is used to highlight a procedure that will save time or resources.
Technical Support
If you need more help, contact us by any of the following means. We will be glad to assist you as soon as possible.
Global: (86) 755-27657180
Toll Free: Mon – Fri 9 am – 6 pm (China Time Zone)
United States: 1-800-570-5892
Hotline
Toll Free: 7 x 24 hours Canada: 1-888-998-8966 Toll Free: Mon – Fri 9 am – 6 pm PST
Hong Kong: 00852-81931998
Toll Free: Mon – Fri 9 am – 6 pm (China Time Zone)
Website
Install the TDSEE App
If you already have the TDSEE App, please Login. If you have NOT got one, scan
the following QR code, or search for TDSEE in Google Play or App Store,
download and install it onto your smartphone/tablet
Or
TDSEE
1
Login
Ensure that your smart device used for setup, such as a smartphone, can access
the internet. If you already have a registered account Step 1 Open the TDSEE
App. Step 2 Enter the registered mobile phone number or Email address and
password, and tap Login .
—-End 2
If you DO NOT have a registered account Step 1 Open the TDSEE App. Tap
Register. Step 2 Choose the region where you are. Then enter your email
address, and tap Get Verification Code . Step 3 Enter the Verification Code.
If you do not receive activation code: – Please check your spam box. – Check
if you enter the correct email address. – Enter another email address. Step 4
Set the login password, and tap OK .
—-End 3
Add the camera to TDSEE App
Before adding the camera, please ensure that the router is connected to the
internet successfully and the filter function is disabled.
Method 1: Add a camera through QR code
Step 1 Power on the camera. The LED indicator lights solid red after the
camera is powered on. When the LED indicator blinks blue quickly, the camera
is waiting to connect to a 2.4 GHz Wi-Fi network. Assume that the Wi-Fi name
and Wi-Fi password of the router are: – Wi-Fi name: Tenda_123456 – Wi-Fi
password: UmXmL9UK
Step 2 Add the camera to TDSEE App. 1 Open the TDSEE App. Enter the home page, tap Add a device or 2 Scan the QR code on the bottom of the camera.
in the upper right corner of the home page.
If a prompt pop up asking for access to the camera of your smartphone, please allow it.
3 Confirm and tick The indicator is blinking blue fast, or I have heard the
prompt tone, and tap Next . 4 Tap to go to Settings > WLAN of your smartphone.
Then connect to the 2.4 GHz Wi-Fi network of the router, which is Tenda_123456
in this
example. 5 Return to the TDSEE App, enter the Wi-Fi password, and tap Next .
If a prompt pop up asking for access to the location information of your
smartphone, please allow it.
6 Align the lens of the camera with the QR code for scanning from 15 to 25 cm. – Try moving the smartphone back and forth to adjust the distance between the screen of the smartphone and the camera, and keep each position for about two seconds. – Ensure that the camera lens has no shade or blemishes. Remove the protective film (if any) and try again. – Ensure that the smartphone screen is clear, no crack and no reflections.
7 When you hear a prompt tone Connecting Wi-Fi. Please wait, tap I have heard the prompt tone , then the TDSEE App is adding the device… 8 Wait a moment, and the camera is added successfully. You can name your camera, which is Home in this example. Tap OK .
Method 2: Add a camera through hotspot
Step 1 Power on the camera. The LED indicator lights solid red after the
camera is powered on. When the LED indicator blinks blue quickly, the camera
is waiting to connect to a 2.4 GHz Wi-Fi network. Assume that the Wi-Fi name
and Wi-Fi password of the router are: – Wi-Fi name: Tenda_123456 – Wi-Fi
password: UmXmL9UK Power on the camera
Step 2 Add the camera to TDSEE App. 1 Open the TDSEE App. Enter the home page, tap Add a device or 2 Scan the QR code on the bottom of the camera.
in the upper right corner of the home page.
If a prompt pop up asking for access to the camera of your smartphone, please
allow it.
3 Tap Others in the upper right corner, then select AP Config. Confirm and
tick The indicator is blinking blue fast, or I have heard the prompt tone, and
tap Next .
4 Tap to go to Settings > WLAN of your smartphone. Then connect to the 2.4 GHz
Wi-Fi network of the router, which is Tenda_123456 in this example.
5 Return to the TDSEE App, then enter the Wi-Fi password, and tap Next . If a
prompt pop up asking for access to the location information of your
smartphone, please allow it.
6 Tap Next .
7 Connect to the default SSID (Wi-Fi name) of the camera. The SSID is
TendaIPC_XXXXXX, XXXXXX indicates the last six characters of its UUID which
can be found on the bottom of the device.
8 Return to TDSEE App, then tap Next . The TDSEE App is adding the device….
9 Wait a moment, the camera is added successfully. You can name your camera, which is Home in this example, and tap OK . —-End 13
Method 3: Add a camera in a wired manner
Assume that the Wi-Fi name and Wi-Fi password of the router are: – Wi-Fi name:
Tenda_123456 – Wi-Fi password: UmXmL9UK
Step 1 Connect to the camera. 1 Power on the camera. The LED indicator lights
solid red after the camera is powered on. When the LED indicator blinks blue
quickly, the camera is waiting to connect to a 2.4 GHz Wi-Fi network. 2
Connect the LAN port of the camera to a LAN port of the router using an
Ethernet cable.
Step 2 Connect the smartphone to the Wi-Fi network of the router. Which is Tenda_123456 in this example. 15
Step 3 Add the camera to TDSEE App. 1 Open the TDSEE App. Enter the home page, tap Add a device or 2 Scan the QR code on the bottom of the camera.
in the upper right corner of the home page.
If a prompt pop up asking for access to the camera of your smartphone, please allow it. 3 Tap Others in the upper right corner, then select Wired Config. 4 Confirm and tick The indicator is blinking blue fast, or I have heard the prompt tone, and tap Next .
5 Select the camera that you want to add, then tap Next . The TDSEE App is
adding the device… The default name of the device is PA+UUID, and the UUID can
be found on the bottom of the device.
6 Wait a moment, and the camera is added successfully. You can name your
camera, which is Home in this example. Then tap OK .
—-End After added the camera successfully via Wired Config, do not disconnect
the Ethernet cable between the camera and the router, but you can connect the
camera via the Ethernet cable to the LAN port of other routers that are
connected the internet successfully.
Home page
After logging in to TDSEE App, the default page is Home page. You can preview all devices under this account, or add a device, etc.
Check the name of your device
Tap it to add a device Check device status
Monitoring video of the camera. Tap it to perform detailed settings for the camera
Tap it to check more settings
Tap it to check system messages and notification messages of each device
Basic settings
Monitoring operation
Log in to TDSEE App. Tap the specific device on the home page, which is the
camera Home in this example, then you can perform basic settings. If you want
to scale up any part of the video, you can double-tap the video and slide, or
use the pinch-to-zoom gesture to see the details.
Parameter description
Parameter
Description
Tap it to shutter or unshutter the camera lens. By default, the camera lens is
unshuttered.
After the camera lens is shuttered, the video image is disabled. At the same
time the camera lens automatically rotates downward to hide itself, and no
longer monitors.
Screenshots.
Tap it to save the screenshot of the current monitoring image to TDSEE Album.
Recording.
Tap it to start recording, and tap it again to stop recording. Successful
recordings are automatically saved to TDSEE Album.
Tap it to enable or disable the camera audio. By default, the audio is disabled.
Tap it to view in full screen.
Add location. Tap it to add a specified monitoring location for the camera.
Location selection panel. Tap it to adjust the monitoring position of the
camera.
Parameter
Description
Restore location. Tap it to restore the lens of the camera to the default
location.
If the monitoring position changes owing to external forces, such as manual
rotation, in order to ensure that the location recorded by the TDSEE App
matches the actual location of the camera, it is recommended to perform the
Restore Location operation before selecting the monitoring location of the
camera via the TDSEE App.
Cloud storage service. After subscribed the cloud storage service, the device
uploads monitoring videos to the cloud, you can watch and edit cloud storage
video as required.
Share device or add friends. Tap it to share the device with others for
management. Only members with registered account could be shared.
Intercom. Tap it to realize real-time call between TDSEE App and the device
(such as camera).
Playback. Tap it to check the video stored in Micro SD card.
Alarm. Tap it to set up alarm-related parameters of the camera.
Name your device
You can name your camera on Settings page. Step 1 Log in to TDSEE App. Tap the
specific device on the home page, which is the camera Home in this example.
Tap Step 2 Tap Basic Information, and name your camera as required, then tap
Save.
in the upper right corner.
Check the basic information of your device
You can check the basic information of the camera, such as the model, device serial number, Wi-Fi name, IP address, MAC address, storage, and uptime.
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is the camera Home in this example. Tap Step 2 Tap Device Information, then you can check the relevant parameters of your device.
in the upper right corner.
Modify the Wi-Fi settings
You can modify information of the Wi-Fi which the device is connected to on
the Settings page. Before modifying or configuring the Wi-Fi settings of your
camera, please ensure that the camera status is online.
Scenario: The current monitoring videos of the camera is not smooth, so you
want to change a Wi-Fi network to which the camera is connected. Requirement:
Ensure that the camera can monitor normally and the monitoring video is
smooth. Solution: You need to connect to another 2.4 GHz Wi-Fi network. Assume
that the Wi-Fi name is Tom, and the Wi-Fi password is Tom12345. The Wi-Fi
Settings function can meet this requirement.
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is the camera Home in this example. Tap Step 2 Tap Wi-Fi Settings, then select a new Wi-Fi network, which is Tom in this example.
in the upper right corner.
Step 3 Enter the Wi-Fi password of the Wi-Fi network, which is Tom12345 in this example, and tap Connect . Wait for 1 to 2 minutes till it can monitor normally after the camera successfully establish the connection again.
Upgrade device software
Tenda is devoted to constantly improving and innovating products to provide
users with a smoother online experience. The device can achieve new functions
or more stable performance through software upgrades. Please upgrade the
software if a new App version is detected.
During upgrade, do not cut off the power or disconnect the device from the
internet, otherwise the upgrading may fail and damage the device. Step 1 Log
in to TDSEE App. Tap the specific device on the home page, which is the camera
Home in this example. The software upgrade windows will pops up if
the new App version is detected. Tap Upgrade . Step 2 Tap Download and Upgrade
, the TDSEE App will download the firmware and upgrade automatically.
Cloud
After you subscribe to the cloud storage service, the monitoring video of the
device will be stored on the cloud. You can check the video at any time. Cloud
storage service description:
– Cloud storage service is only applicable for Tenda device. – Network
bandwidth shall not be lower than 4 M. – The current subscribed cloud storage
service is only applicable for the current device. – The cloud storage service
types of the camera include continuous recording and detection recording. –
You can enjoy free cloud storage service (7-days loop detection recording) for
3 months upon the first activation.
Subscribe to the cloud storage service
Method 1 (Recommended)
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is the camera Home in this example. Tap
in the lower left corner.
Step 2 Follow the on-screen instructions to subscribe to the cloud storage service package. After subscribed successfully, the service is activated immediately.
Method 2
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is
the camera Home in this example. Tap in the upper right corner. Step 2 Tap
Cloud Storage, and follow the on-screen instructions to subscribe to the cloud
storage service package. After subscribed successfully, the service is
activated immediately.
Check and edit cloud storage video
Method 1 (Recommended)
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is
the camera Home in this example. Tap Step 2 You can check and edit the video
according to the actual conditions.
in the lower left corner.
Cloud video parameter description
Parameter
Description
Screenshots.
Tap it to save the screenshot of the current monitoring image to TDSEE Album.
Download. Tap it to download the specific video to TDSEE Album.
Tap it to delete the specific cloud storage video. Deleted videos cannot be restored.
Tap it to pause the video.
Tap it to play the video.
Tap it to enable or disable the camera audio.
Tap it to view in full screen.
Recording video timeline
Orange means detection recording. Blue means continuous recording. Gray means
no recording.
You can choose a specific time on the timeline.
Method 2
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is
the camera Home in this example. Tap in the upper right corner. Step 2 Tap
Cloud Storage > My Cloud Storage, then you can check and edit the video
according to the actual conditions. The relevant parameters refer to Cloud
video parameter description.
Method 3
If your device is shared by your friends, this method is not applicable. Step
1 Log in to TDSEE App. Tap Me > Cloud Storage. Step 2 Select a device of which
you want to check the cloud storage video, which is Home in this example. Then
you can check and edit the video according to
the actual conditions. The relevant parameters refer to Cloud video parameter
description.
Disable the cloud storage service
After the cloud storage service function is disabled, the device will not upload videos to the cloud. Please operate carefully.
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is the camera Home in this example. Tap in the upper right corner.
Step 2 Tap Cloud Storage, disable this function, then set the Cloud Storage from
to
Check remaining time of cloud storage
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is
the camera Home in this example. Tap Step 2 Tap Cloud Storage to check
remaining time of cloud storage service.
in the upper right corner.
Check my order
You can check the order status of cloud storage service, including orders
pending payment and paid orders. Step 1 Log in to TDSEE App. Tap Me > Cloud
Storage. Step 2 Tap My Order in the upper right corner to check the order
status of cloud storage service.
Micro SD card recording storage
Use Micro SD card for the first time
Tenda camera supports recording storage in Micro SD card (self-prepared by
users). After the camera successfully identifies the Micro SD card, it will
automatically start recording according to the recording mode.
– Ensure that the storage capacity of the Micro SD card is 2 to 128 G, and the
read and write speed is Class 10. – Tenda camera supports recording via Micro
SD card of FAT32, exFAT and NTFS formats. – If the App prompts that the Micro
SD card needs to be formatted, please follow the on-screen instructions. Step
1 Insert the Micro SD card in the slot of the camera (turn the lens upward,
then you can see it).
Step 2 Log in to TDSEE App to check whether the Micro SD card can be
identified normally. Log in to TDSEE App. Tap the camera on the home page. If
a window pops up that Micro SD Card Error. It indicates that the current
format of the Micro SD card does not meet the requirements. Please format it
according to the instructions.
If the formatting of the Micro SD card fails, please try the following
solutions: – Cut off the power of the camera, unplug and insert the Micro SD
card, then power on the camera again. – You can find a professional to test or
use MyDiskTest software to check whether the Micro SD card is normal. Step 3
Set the recording mode of Micro SD card. Please refer to Micro SD card
recording settings for detailed steps.
Micro SD card recording settings
Tenda camera supports recording storage in Micro SD card (self-prepared by users). You can set recording type of Micro SD card here.
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is the camera Home in this example. Tap Step 2 Tap SD Card Recording Settings, and select the recording mode according to the actual conditions.
in the upper right corner.
Format Micro SD card
If the camera cannot identify the Micro SD card, or you want to clear the
recording video of the Micro SD, you can format the Micro SD card. Step 1 Log
in to TDSEE App. Tap the specific device on the home page, which is the camera
Home in this example. Tap in the upper right corner settings. Step 2 Tap
Format SD Card, then tap Format SD Card . Tap Format in the pops up window.
Settings completed, the camera will format the Micro SD card.
Check or edit the Micro SD card video
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is
the camera Home in this example. Then tap Playback corner.
in the lower right
Step 2 You can check and edit the video according to the actual conditions. —-End
Parameter description
Parameter
Description
Screenshots.
Tap it to save the screenshot of the current monitoring image to TDSEE Album.
Recordings.
Tap it to start recording, and tap it again to stop recording. Successfully
recordings are automatically save to TDSEE Album.
Tap it to delete the specific cloud storage video. Deleted videos cannot be restored.
Tap it to pause the video.
Tap it to play the video.
Tap it to enable or disable the camera audio.
Tap it to view in full screen.
Recording video timeline
Orange means detection recording. Blue means continuous recording. Gray means
no recording.
You can choose a specific time on the timeline.
Check micro SD card avaliable storage
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is
the camera Home in this example. Then tap Step 2 Tap Format SD Card to check
Available Storage of Micro SD card.
in the upper right corner.
Set up alarm
After the alarm function is enabled, the camera can send alarm messages and monitoring image to TDSEE according to alarm type. You can check specific messages in message page.
Method 1 (Recommended)
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is the camera Home in this example. Then tap Alarm Step 2 You can modify the relevant parameters according to the actual conditions.
in the lower right corner.
Parameter description
Parameter
Description
Alarm
It specifies whether or not to enable the alarm function.
Alarm Type
It specifies alarm type of the camera.
Motion Detection: When image change is detected, the camera will send alarm
information and monitoring image to TDSEE.
S-motion Detection: When S-motion change is detected, the camera will send
alarm information and monitoring image to TDSEE.
Alarm Interval
It specifies the time interval at which the camera sends alarm messages. You can select it according to the actual condition.
Sensitivity
It specifies the detection sensitivity of the camera.
By default, the detection sensitivity is Medium, you can select High or Low
according to the actual condition.
Alarm Period
It specifies the period in which the camera generates alarms. You can select the period preset by the system, or customize it as required.
Sound & Light Alarm
After the function is enabled, the camera flashes white, and produces audio alert when the alarm is detected.
Alarm Prompt Tone
It specifies alarm prompt tone of the camera.
You can select the prompt tone preset by the system, or record it by yourself
when the sound and light alarm function is enabled.
White Flashlight
When the sound and light alarm function is enabled, if the camera detects an alarm image, the camera will flash white light.
Parameter
S-motion Detection
Alarm Notifications
Description
After the function is enabled, when S-motion activity is detected, the TDSEE
tracks and follows the subject.
After the function is enabled, when image change is detected, the camera will
send notifications and monitoring image to the TDSEE App according to the
Alarm Period.
Method 2
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is
the camera Home in this example. Tap Step 2 Tap Alarm, then you can modify the
relevant parameters according to the actual conditions.
in the upper right corner.
Enable S-motion Tracking
After the S-motion tracking function is enabled, when the camera detects figure movement, the TDSEE tracks and follows the subject.
Method 1 (Recommended)
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is the camera Home in this example. Then tap Alarm
Step 2 Find S-motion Tracking, and set the S-motion Tracking from
to.in the lower right corner.
Method 2
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is the camera Home in this example. Tap
Step 2 Tap Alarm, find S-motion Tracking, and set the S-motion Tracking from
to
.
in the upper right corner.
Set up scheduled patrol
You can set up scheduled patrol of the camera, including panoramic patrol and
location patrol. – Panoramic patrol: The camera performs 360° patrol of its
surroundings. – Location patrol: The camera patrols the location you
specified. You need to add the location in Basic settings in advance.
After 2 hours’ patrol, the patrol function will be automatically disabled.
51
Assume that you want to use the camera to monitor the bedroom, balcony,
kitchen area. Step 1 Add the camera patrol location.
1 Log in TDSEE App. Tap the specific device on the home page, which is the
camera Home in this example.
2 Tap
to choose the location you want to monitor, which is Bedroom in this example. Then tap Add Location.
3 Tap , personalize a name with location, which is Bedroom in this example, and tap Save . 4 Refer to steps 2 to 3 to add the locations of the balcony and kitchen.
Step 2 Set Scheduled Patrol to Custom Patrol. 1 Enter the camera monitor page,
tap in the upper right corner, then tap Patrol Settings. 2 Enable Patrol
Settings function, select Custom Patrol. Settings completed, the camera will
patrol for 2 hours according to the location you specified.
—-End
Set up video flip-over
If the camera installation method is ceiling installation, in order to facilitate monitoring, you need to set the direction to Camera Up-side Down.
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is the camera Home in this example. Tap Step 2 Scroll down to the bottom of the page, tap Video Flip-over, and select Camera Up-side Down.
in the upper right corner.
Set up infrared night vision
Infrared night vision indicates that in the dark environment without visible
light or weak light, the camera turns on the infrared light. Even in the dark
environment, the camera can monitor normally, and the image is black and
white. Set up infrared night vision Step 1 Log in to TDSEE App. Tap the
specific device on the home page, which is the camera Home in this example.
Tap in the upper right corner. Step 2 Scroll down to the bottom of the page,
and tap Infrared Night Vision. Select the mode according to the actual
conditions.
Parameter description
Infrared night vision The camera infrared light
Monitoring image
According to the change of darkness, the camera turns on or If the camera turns off the infrared light, the monitoring image is
off the infrared night vision automatically.
colorful.
Auto
If the light is strong, turn off the infrared night vision.
If the camera turns on the infrared light, the monitoring image is
If no light or weak light, turn on the infrared night vision.
black and white.
Always on
Under any light conditions, the camera always enables infrared night vision.
The monitoring image is black and white.
Always off
Under any light conditions, the camera always disables infrared night vision.
If the light is strong, the monitoring image is colorful. If no light or weak light, the camera cannot monitor normally.
Turn off device indicator
You can turn on or off the device indicator on the Settings page. By default, the device indicator is turn on.
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is the camera Home in this example. Tap
Step 2 Scroll down to the bottom of the page, find Device Indicator, and set the Device Indicator from
to
in the upper right corner. .
Turn off device
You can turn on or off the device. After the device is turn off, the device stands by, and stops monitoring.
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is the camera Home in this example. Tap
Step 2 Scroll down to the bottom of the page, find Device On, and set the Device On from
to
.
in the upper right corner.
After the device is turn off, if you want to turn on it again, you can turn on it on the monitoring live page of the device.
Modify the time zone
You can modify the time zone here. For time-based functions to take effect
correctly, please ensure that the time zone of your device is correct. Step 1
Log in to TDSEE App. Tap the specific device on the home page, which is the
camera Home in this example. Tap in the upper right corner. Step 2 Scroll down
to the bottom of the page, find Time Zone, and select a time zone according to
the actual conditions.
Delete the device
A device can only be added by one account. If any of the following situations
occurs, please delete the device on the TDSEE App first. – Another account
needs to add the device. – The device is abnormal and needs to be repaired or
returned.
Delete device will clear the binding relationship between the device and the account, including Wi-Fi configuration information, add location information, and custom alarm prompt tone.
Step 1 Log in to TDSEE App. Tap the specific device on the home page, which is the camera Home in this example. Tap Step 2 Scroll down to the bottom of the page, and tap Delete Device.
in the upper right corner.
Check messages
You can check system messages and notification messages of each device on the
Messages page. Log in to TDSEE App. Enter the Messages page, and tap System
Message to check login notification, friend notification, device sharing
notification, etc. Tap the specific device to check relevant alarm messages.
61
m
You can check and edit the photos or videos saved by the TDSEE App.
Delete photos/videos
Log in to TDSEE App, tap Me > Album. Tap Edit in the upper right corner to
delete the selected photos or videos.
Download photos/videos to the smartphone
Only one photo or one video can be downloaded at a time. Log in to TDSEE App,
tap Me > Album. Select the photo or video you want to download, and tap
Download.
Share photos/videos with friends or through social platform
Only one photo or one video can be shared at a time. Log in to TDSEE App, tap
Me > Album. Select the photo or video you want to share, tap Share, then
follow the instructions.
Share device
Sharing the devices under your account with friends, then your friends can
check the monitoring video of the cameras, and also can obtain certain
management rights.
Method 1 (Recommended)
Step 1 Add the TDSEE App account of your friends. Refer to Add your friends
for detailed steps. Step 2 Share the device with your friends.
1 Log in to TDSEE App, tap the device you want to share with your friends on
the home page, which is the camera Home in this example. Tap Share in the
lower left corner.
2 Choose a friend, tap OK. Choose the management permissions you want to
share, and click OK.
—-End After logging in to TDSEE App to accept the device shared from you, your
friends can view the monitoring video of the camera, and also enjoy certain
management rights.
Method 2
Step 1 Add the TDSEE App account of your friends. Refer to Add your friends
for detailed steps. Step 2 Share the device with your friends.
1 Log in to TDSEE App, enter the home page, then tap Share Device. 2 Choose
the device you want to share with your friends, which is the camera Home in
this example. Then tap .
3 Choose a friend, tap OK. Choose the management permissions you want to
share, and click OK.
—-End After logging in to TDSEE App to accept the device shared from you, your
friends can view the monitoring video of the camera, and also enjoy certain
management rights.
Method 3
Step 1 Add the TDSEE App account of your friends. Refer to Add your friends
for detailed steps. Step 2 Share the device with your friends.
1 Log in to TDSEE App, enter the home page, then tap Friends. 2 Choose a
friend, then tap Share.
3 Choose a device share with your friend, which is the camera Home in this
example, then tap OK. 4 Choose the management permissions you want to share,
and click OK.
—-End After logging in to TDSEE App to accept the device shared from you, your
friends can view the monitoring video of the camera, and also enjoy certain
management rights.
Accept sharing
If someone share a device with you, after you accept sharing request, you can
check the monitoring videos and have some management rights.
Method 1 (Recommended)
Log in to TDSEE App, tap Messages at the bottom of the home page, find the
corresponding notification message, and tap Accept.
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Method 2
Step 1 Log in to TDSEE App, enter the home page, then tap Share Device. Step 2
Tap Accepted, find the device that your friends share with you, and tap
Accept, which is CP6-1747 in this example.
– The name of the shared camera is camera model – the last four characters of
camera’s UUID, and the UUID can be found on the bottom of the device. – After
shared successfully, the friend relationship does not exist or the device is
deleted, which will invalid the share.
—-End After accepting the shared device successfully, you can check the
monitoring image of the camera on the home page.
Dissolve sharing relationship
After you successfully share the device with your friends, if you do not want
to continue to share the device, you can dissolve the sharing relationship.
Methods to dissolve the sharing relationship are shown as follows: – The
sharer cancels the sharing – The accepter deletes the share – The accepter
deletes the device
The sharing relationship will also be dissolved in the following situations: –
Dissolve the friend relationship in the TDSEE App. – The sharer deletes the
shared device.
Method 1 The sharer cancels the sharing
Step 1 The sharer logs in to TDSEE App, enter the home page, then tap Share
Device. Step 2 Tap the device of which you want to cancel sharing, which is
the camera Home in this example. Find the friends you want to cancel sharing
with, and tap
Delete.
Method 2 The accepter deletes the share
Step 1 The accepter logs in TDSEE App, enter the home page, then tap Share
Device. Step 2 Tap Accepted, find the device shared by another user, which is
CP6-1747 in this example, and tap Delete.
Method 3 The accepter deletes the device
Step 1 The accepter logs in TDSEE App, tap the device shared by another use,
which is the camera Home in this example. Then tap Step 2 Scroll down to the
bottom of the page, find and tap Delete Device. Tap OK in the pops up window.
in the upper right corner.
Add your friends
You can add the TDSEE App accounts of your friends here. After adding friends
successfully, you can share the devices under the current account of the TDSEE
App with your friends, and your friends also can manage the device.
Method 1
Step 1 Log in to TDSEE App, tap the device you want to share with friends on
the home page, which is the camera Home in this example. Step 2 Tap Share in
the lower left corner. Step 3 Tap Add Friends in the upper right corner, enter
the phone number or email address of your friends.
—-End Your friends log in to TDSEE App and accept the invitation from you.
Refer to Accept invitation from your friends for detailed steps.
Method 2
Step 1 Log in to TDSEE App, tap Me at the bottom of the home page, then tap
Friends. Step 2 Tap Add Friends in the upper right corner, and enter the phone
number or email address.
—-End Your friends log in to TDSEE App and accept the invitation from you.
Refer to Accept invitation from your friends for detailed steps.
Accept invitation from your friends
If someone has sent you an invitation to add you as a friend in TDSEE App, you
can accept the invitation here.
Method 1 (Recommended)
Log in to TDSEE App, and enter the Message page. Find the corresponding
notification message, then tap Accept.
Method 2
Step 1 Enter the Me page, then tap Friends. Step 2 Tap New Friends. Find the
invitation information, then tap Accept.
Delete your friends
You can delete friends of TDSEE App here. Step 1 Log in TDSEE App, enter the
Me page, then tap Friends. Step 2 Tap the account of a friend you want to
delete, and tap Delete. Tap Delete in the pop-up windows.
—-End 80
About us
Tap Me > About Us to enter the About Us page.
Check software version and upgrade device software Tap it to visit Tenda official website Tap it to check TDSEE user agreement Tap it to check TDSEE privacy policy
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FAQ
Tap Me > FAQ to enter the FAQ page. If you cannot find the solutions, please
contact us, and we will solve the problem for you as soon as possible. You can
give us feedbacks through the two ways below:
– Contact us according to the contact information shown in the previous
Technical Support part. – Submit your feedback in Feedback.
Feedback
Tap Me > Feedback to enter the Feedback page. If you have problems when using
our device or App, or you have any comments or suggestions on us, you can give
us a feedback, and we will solve the problem for you as soon as possible.
Problem belongings
Select the device with the problem
Describe the problem in detail
Upload problem photos Submit error log of the TDSEE
Settings
Tap Me > Settings to enter the Settings page. You can clear cache of the
TDSEE, or enable/disable Notifications function here. After the Notification
function is disabled, the terminal device will block the message notification
of the TDSEE App.
My profile
To replace profile photo, set nickname, change password, cancel account, or
logs out, tap the account in the upper on the Me page. Replace profile photo
Set nickname The current account of the TDSEE App Change the password of the
TDSEE App Cancel account of the TDSEE App
Logout
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