Energy E33 Series Gas Insert

Product Information:

The EnergyTM E33 Gas Insert is a state-of-the-art gas insert
designed to provide warmth and charm of a fireplace with the flick
of a switch. The E33-NG10 model runs on natural gas, while the
E33-LP10 model runs on propane. Both models have been approved by
Warnock Hersey/Intertek for safety and efficiency. The E33 Gas
Insert is manufactured by FPI Fireplace Products International
Ltd.

Features:

• Provides warmth and charm of a fireplace

• Approved by Warnock Hersey/Intertek for safety and
  efficiency

• Economy, comfort, and security

• Hot glass barrier for burn protection

• Controlled by a fan speed controller or on/off switch

Manufacturer Details:

FPI Fireplace Products International Ltd.

6988 Venture St., Delta, BC Canada, V4G 1H4

Product Usage Instructions:

1. Installation: The installation and service of
   the Energy E33 Gas Insert must be performed by a qualified
   installer, service agency, or the gas supplier. Please refer to the
   installation manual for detailed instructions.

2. Operation: Before operating the gas insert,
   ensure that there are no flammable vapors or liquids in the
   vicinity. Keep children, clothing, furniture, gasoline, and any
   other flammable liquids away from the appliance. Do not touch the
   hot glass while the appliance is in operation as it may cause
   severe burns.

3. Cleaning: Keep the burner and control
   compartment clean to ensure proper functioning of the gas insert.
   Refer to the accompanying installation and operating instructions
   for cleaning guidelines.

4. Safety: The hot glass barrier provided with
   the appliance must be installed for the protection of children and
   other at-risk individuals. Do not allow children to touch the
   glass. Always follow the safety warnings mentioned in the user
   manual to prevent serious injury, death, or property damage.

Please note that all pictures and diagrams shown in the manual
are for illustration purposes only, and the actual product may vary
due to product enhancements.

EnergyTM E33 Gas Insert
MODELS: E33-NG10 Natural Gas E33-LP10 Propane
Owners & Installation Manual

WARNING FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
– Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
– WHAT TO DO IF YOU SMELL GAS · Do not try to light any appliance. · Do not touch any electrical switch: do not use any phone in your building. Leave the building immediately. · Immediately call your gas supplier from a neighbour’s phone. Follow the gas supplier’s instructions. · If you cannot reach your gas supplier, call the fire department.
– Installation and service must be performed by a qualified installer, service agency or the gas supplier.

Tested by:
919-379m

Installer: Please complete the details on the back cover and leave this manual with the homeowner.
Homeowner: Please keep these instructions for future reference.
FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4

05.08.23

2|
REGENCY GAS FIREPLACE INSERT
TO THE NEW OWNER
Congratulations! You are the owner of a state-of-the-art Gas Insert by Regency.
The E33 Gas Insert has been designed to provide you with all the warmth and charm of a fireplace, at the flick of a switch. The E33-NG10 and E33-LP10 have been approved by Warnock Hersey/Intertek for both safety and efficiency. As it also bears our own mark, it promises to provide you with economy, comfort and security for many trouble free years to follow. Please take a moment now to acquaint yourself with these instructions and the many features of your Regency Fireplace.

Front
! DANGER

HOT GLASS WILL CAUSE BURNS
DO NOT TOUCH GLASS UNTIL COOLED
NEVER ALLOW CHILDREN TO TOUCH GLASS

A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and must be installed for the protection of children and other at risk individuals.
CAUTION:
HOT WHILE IN OPERATION. DO NOT TOUCH. SEVERE BURNS MAY RESULT. KEEP CHILDREN, CLOTHING, FURNITURE, GASOLINE, AND ANY OTHER LIQUIDS WITH FLAMMABLE VAPOURS AWAY.

KEEP BURNER AND CONTROL COMPARTMENT CLEAN.

SEE INSTALLATION AND OPERATING INSTRUCTIONS ACCOMPANYING

APPLIANCE.

920-408

920-408

4.34.7 Instruction Plate For a glass-fronted gas appliance where the temperature of the glass viewing area outside surface exceeds the limits specified in Clause 5.14.4, the following graphic danger and statements shall be shown on a Class IIIA-2 Permanent Label. 4.34.6 Instruction Plate Each appliance shall bear a Class IIIB marking with letters on a contrasting background, located adjacent to the controlling device or in an equally conspicuous position where the instruction can be easily read.

April 22/14: Created draft Double sided
2 | E33-10MFaPtIerDiairl:eSctyVnethnettiGcaPsaIpnesrert
Size 5.965″ W x 5.71″ H Color: As shown in artwork

Energy E33 Video

L’écran par contact acc enfants et d
ATTE
Risque de Ne pas to Ne pas lai vêtements à distance S’assurer Voir les in l’appareil.

UNIT DIMENSIONS LOW PROFILE FACEPLATE
32-1/4″ 819mm 24-1/2″ (622mm)

46

1 2

”

(1181mm)

42

7 16

”

(1078mm)

dimensions | 3

3

1″ 4

(83mm)

1

3″ 4

(44mm)

11

1 16

(281mm)

(603mm)

”

3 4

23

(57282 43m “m)

(679mm)

”

(729mm)

”

11 16

3 4

26

28

16

1 4

”

(413mm)

This appliance does not have the capability to adjust the fan speed using the supplied remote — even though the remote transmitter allows this function. The appliance fan is controlled by a fan speed controller (rheostat) or on/off switch depending on the model.
ALL PICTURES / DIAGRAMS SHOWN THROUGHOUT THIS MANUAL ARE FOR ILLUSTRATION PURPOSES ONLY. ACTUAL PRODUCT MAY VARY DUE TO PRODUCT ENHANCEMENTS.
E33-10 FPI Direct Vent Gas Insert | 3

4 | dimensions
UNIT DIMENSIONS OPTIONAL VIGNETTE FACEPLATE WITH SPACER
4 | E33-10 FPI Direct Vent Gas Insert

UNIT DIMENSIONS OPTIONAL VIGNETTE FACEPLATE WITHOUT SPACER

dimensions | 5

E33-10 FPI Direct Vent Gas Insert | 5

6 | dimensions
UNIT DIMENSIONS OVERSIZE BACKINGPLATE WITH SPACER
6 | E33-10 FPI Direct Vent Gas Insert

UNIT DIMENSIONS OPTIONAL 4 SIDED VIGNETTE FACEPLATE
” (813 mm)
24-1/2 ” (622mm)

dimensions | 7

46-1/2″ (1181mm)
39-5/16″ (999mm)

2-1/2″ (64mm)

5″ (127mm)

2-3/16″ (56mm)

22 13/16″ (579mm)
23 3/4″ (603mm)

30-7/8″ (784mm) 26-7/16″ (672mm)

2-3/16 (54mm)

E33-10 FPI Direct Vent Gas Insert | 7

8 | dimensions
GAS INSTALLATION CHECKLIST

This general checklist does not contain all pertinent installation details or specifics and does not supersede the guidelines in this manual. Your Regency dealer/installer should use it in conjunction with manual instructions. Please follow all local codes and jurisdictions in authority.

Customer:

Date Installed:

Install Address:

Location of Fireplace:

Serial No:

Installer:

Model No:

Site Requirements

YES NO

If applicable, are the insulation, vapour barrier, and drywall present if installed on an outside wall or chase?
Does the area have a solid continuous base to support the unit? Will the area accommodate the size of the applliance and all clearances? Are the gas and electrical roughed into the area where the unit is being installed?
In City & Grandview series cool wall applications, is the chase enclosure sealed to prevent heat from escaping? All hot air from the unit must exit via the mandatory ventilation openings. In City & Grandview applications, Is the chase enclosure vented with the mandatory heat ventilation openings? See manual for details. If applicable, is the masonry/factory built freplace in its original condition with no modifications?
If applicable, have the hearth requirements been met?
Unit Setup

YES NO

If applicable, are the standoffs and top nailing flange extensions installed and at the correct depth to accommodate finishing material? See manual for details. If applicable, is the fireplace level and secured, meeting framing clearances? See manual for details. If applicable, is the unit converted to top or rear vent per manual instructions, and the insulation discarded?
Venting

YES NO

Are the venting components approved for the unit installed? Does the venting configuration comply with venting diagrams? Is venting installed and secured, and are clearances for the vent pipe and termination cap maintained? If applicable, was a 1/4″ rise maintained for every foot of horizontal run? Was the termination installed and sealed? Is the direct vent termination at the highest point in the vent assembly? If applicable, are both chimney liners continuous from flue collars to termination? Electrical and Wiring

YES NO

Is the appliance connected to the household’s 110/120v per local codes? Check local codes for receptacle placement. Were the connections in the fireplace tested with a circuit tester? Is the appliance properly grounded? If applicable, is the supplied electrical/gang box affixed to the wall to facilitate the mounting of the receiver/battery box ? Gas

YES NO

Does the supply pressure meet the requirements shown on the rating plate? Was a conversion performed? Was a leak check performed and manifold pressures verified? Is the shut-off valve installed and easily accessible to the customer?

8 | E33-10 FPI Direct Vent Gas Insert

installation | 9

Finishing If applicable, is only noncombustible material installed in the noncombustible areas? Do clearances meet installation and manual requirements? Do the mantels and/or projections comply with the installation manual? If applicable, was the solid fuel fireplace warning plate installed? Appliance Media Setup Do commands from the remote or wall switch light the pilot and main burner?
Are the burner media/log set, glass door, and screen installed per instructions in the manual? Was the air shutter on the proper setting after running the unit for 20 minutes? If applicable, were the surround and trims installed according to the manual? Was the operation of the fan, lights (if installed), and flame modulation checked? Customer Tutorial and Presentation Is the customer confident operating the new gas appliance and aware of all the features on the remote? Confirm that the rating and lighting plates are attached to the appliance. Do not remove. Was the customer informed of the location of the rating and lighting plates? Was accessing unit controls in a power outage explained to the customer? Are the model and serial numbers and the date of installation of the unit written in the manual and on the checklist? Were the warranty and unit registration reviewed with the customer? Comments:

YES NO YES NO YES NO

E33-10 FPI Direct Vent Gas Insert | 9

10 | table of contents

Dimensions
Unit Dimensions ………………………………………………..3 Low Profile Faceplate………………………………………….3 Unit Dimensions ………………………………………………..4 Optional Vignette Faceplate with Spacer …………………4 Unit Dimensions ………………………………………………..5 Optional Vignette Faceplate without Spacer……………..5 Unit dimensions ………………………………………………..6 Oversize Backing Plate with Spacer………………………..6 Unit Dimensions ………………………………………………..7 Optional 4 Sided Vignette Faceplate……………………….7
Installation
Gas Installation Checklist …………………………………….8 Copy of Safety Label…………………………………………11 MA Code – CO Detector……………………………………..12 Important Message ………………………………………..13 For Your Safety ……………………………………………….13 Before You Start………………………………………………13 Specifications ………………………………………………….14 Installation Checklist…………………………………………14 Materials Required……………………………………………14 Gas Pressure Testing ………………………………………..15 Factory-Built (Metal) Wood-Burning Fireplace Requirements…………………………………………………. 15 Minimum Fireplace Opening ……………………………….16 Combustible Mantel Clearances …………………………..17 Minimum Clearances To Combustibles…………………..17 Gas Connection ………………………………………………18 Venting…………………………………………………………. 18 Flue Liner Installation ……………………………………….18 Gas Pipe Pressure Testing ………………………………….19 SIT 829 Valve Description ………………………………….19 DC Spark Igniter Battery installation …………………….19 Gas Insert Aeration System………………………………..19 Optional Brick Panel …………………………………………20 Brick Panel Installation ……………………………………..20 Log Set Installation ………………………………………….21 Conversion Kit 342-969 from NG to LP for E33-10 using SIT 829 NOVA Gas Valve …………….24 Optional Vignette Faceplate Installation ………………..25 Spacer Installation for 3 Sided Vignette Faceplate……26

Oversize Backing Plate Installation……………………….27 Optional Vignette Inlay Installation ………………………28 Optional Hearth Trim Installation – Vignette Faceplate with Spacer and Low Profile Faceplate ………………………..30 Optional Hearth Trim Installation Vignette Faceplate without Spacer ………………………31 Low Profile Faceplate Installation…………………………32 Optional Hearth Trim Installation – Low profile …….34 Safety Screen Installation / Removal – Low Profile Faceplate ………………………….35 Standard Flush Door Removal / Installation ……………35 Wiring Diagram ……………………………………………….36 First Fire ………………………………………………………..37
Operating Instructions
Operating Instructions ……………………………………… 37 Lighting Procedure …………………………………………..37 Shutdown Procedure ………………………………………..37 Copy of Lighting Instruction Plate ………………………..38 Automatic Convection Fan Operation ……………………38 Normal Operating Sounds Of Gas Appliances………….38
Maintenance
Maintenance Instructions …………………………………..39 General Vent Maintenance …………………………………39 Log Replacement …………………………………………….39 Glass Gasket …………………………………………………..39 Door Glass …………………………………………………….40 Fan Maintenance ……………………………………………..40 Valve Assembly Removal and Installation ………………41 Gas Maintenance……………………………………………..42
Parts
Main Assembly ………………………………………………..43 Burner & Log Assembly……………………………………..44 Vignette Faceplate …………………………………………..45
Warranty
Warranty ………………………………………………………46

10 | E33-10 FPI Direct Vent Gas Insert

safety decal | 11
This is a copy of the labels that accompany each E33 Gas Insert. We have printed a copy of the contents here for your review. The safety label is located on a plate inside the base of the unit visible when the bottom louver is opened. Ensure that the safety label is attached to the unit.
NOTE: Regency units are constantly being improved. Check the label on the unit and if there is a difference, the label on the unit is the correct one.
COPY OF SAFETY LABEL

Duplicate Serial number

298

Model/Modèle : E33-NG10

Model/Modèle : E33-LP10

Listed: VENTED GAS FIREPLACE HEATER/FOYER AU GAZ À ÉVACUATION DO NOT REMOVE THIS LABEL /

Certified to/Certifié pour : ANSI Z21.88:2019

NE PAS ENLEVER CETTE ÉTIQUETTE

298

MAY BE INSTALLED IN MANUFACTURED (MOBILE) HOMES AFTER FIRST SALE

Refer to Intertek’s Directory of Building Products for detailed information. C#4001172 Pour plus de détails, se reporter au Répertoire des produits de construction de Intertek.

Serial No. / No de série

NATURAL GAS FIREPLACE INSERT: MODEL E33-NG10 APPAREIL FONCTIONNANT AU

Factory Equipped For Altitude 0-4500ft. (0-1370m)

GAZ NATUREL : MODÈLE E33-NG10

Min. Supply Pressure Low Setting Man. Pressure Max. Manifold Pressure Orifice Size Minimum Input Maximum Input

5″ 1.6″ 3.5″ 31 20,000 38,000

WC WC WC DMS Btu/h Btu/h

(1.25 kpa) (0.40 kpa) (0.87 kpa)
(5.86 kW) (11.13 kW)

PROPANE GAS FIREPLACE INSERT: MODEL E33-LP10 Factory Equipped For Altitude 0-4500ft. (0-1370m)

Pression d’alimentation minimale Pression manifold basse Pression manifold élevée Taille de l’orifice Débit calorifique minimal Débit calorifique maximal
APPAREIL FONCTIONNANT AU GAZ PROPANE : MODÈLE E33-LP10

Min. Supply Pressure Low Setting Man. Pressure Max. Manifold Pressure Orifice Size Minimum Input Maximum Input

11″ 6.4″ 10″ 50 19,000 35,500

Mantel Clearances
Alcove Width Alcove Depth

E 76″ F 36″

(1930mm) (914mm)

Non-Combustible Hearth Extension

Hearth Height

G 1-1/4″ (32mm)

Hearth Width

H 45-1/2″ (1156mm)

Hearth Depth

I 13″

(330mm)
C

• Alcove side wall must have a min. of 8″ clearance on one side.

FPI Fireplace Products International Ltd., Delta BC, CANADA

WC WC WC DMS Btu/h Btu/h

(2.74 kpa) (1.59 kpa) (2.49 kpa)
(5.56 kW) (10.4 kW)

Pression d’alimentation minimale Pression manifold basse Pression manifold élevée Taille de l’orifice Débit calorifique minimal Débit calorifique maximal

Fan Part No. 910-331/P

ELECTRICAL SUPPLY/ALIMENTATION ÉLECTRIQUE:

115V60HZ less than/Moins de 2 AMP.

NOT FOR USE WITH SOLID FUEL/ NE PAS UTILISER

B

AVEC UN COMBUSTIBLE SOLIDE.

D

F Minimum Clearances to Combustibles from Insert/

Dégagements min. aux matériaux combustibles

AI
H G
E

Side Walls Ceiling Min. Mantel Height Max. Mantel Depth

*A 8″ B 47″ C 15″ D 3½”

(203mm) (1194mm) (381mm) (89mm)

MADE IN CANADA /FABRIQUÉ AU CANADA

This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1, or Natural Gas and Propane Installation Code, CSA B149.1.

This appliance must be installed in accordance with the Standard CAN/CSA Z240 MH, Mobile Housing, in Canada, or with the

Manufactured Home Construction and Safety Standard, Title 24 CFR, Part 3280, in the United States, or when such a standard is not

applicable, ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard or ANSI A119.2 ou NFPA 501C Standard

for Recreational Vehicles

This appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket, permanently located, manufactured

(mobile) home where not prohibited by local codes. See owner’s manual for details. WARNING: This fireplace has been converted for use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless all original parts have been replaced, and the fireplace re-approved by the authority having jurisdiction.

Installer l’appareil selon les codes ou règlements locaux, ou, en l’absence de tels règlements, selon les codes d’installation ANSI Z223.1, National Fuel Gas Code ou CSA-B149.1 en vigueur. Installer l’appareil selon la norme CAN/CSA-Z240, Série MM, Maison mobiles ou CAN/CSA-Z240 VC, Véhicules de camping, ou la norme 24 CFR Part

3280, Manufactured Home Construction and Safety Standard. Si ces normes ne sont pas pertinentes, utiliser la norme ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard, ou ANSI A119.2 ou NFPA 501C Standard for Recreational Vehicles. Cet appareil doit être utilisé uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison

préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l’utilisateur pour plus de

renseignements.

AVERTISSEMENT: Ce foyer a été converti pour être utilisé avec un foyer au gaz encastrable et ne peut être utilisé pour brûler du bois ou d’autres

combustibles solides à moins que toutes les pièces d’origine aient été remplacées et que le foyer ait été approuvé de nouveau par l’autorité compétente.

This vented gas fireplace heater is not for use with air filters.

Ne pas utiliser de filtres à air avec ce foyer au gaz à évacuation.

For use with glass doors certified with the appliance only

À utiliser uniquement avec les portes en verre certifiées avec l’appareil

For Use Only with Barrier (Part # 342-013) With Low Profile or (Part n ° 342-046) Installed with Vignette Follow installation instructions.

Utiliser uniquement avec l’écran (pièce n°342-013) avec façade profilée ou (pièce n°342-046) installée avec façade Vignette. Suivre les consignes d’installation.

VENTED GAS FIREPLACE HEATER – NOT FOR USE WITH SOLID FUELS. CATEGORY I

FOYER AU GAZ À ÉVACUATION – NE PAS UTILISER AVEC UN COMBUSTIBLE SOLIDE.

CATÉGORIE I

919-378b

Part #:

919-378b

Colour: Black on Grey except selected text is in red as per this print. Size: Print 100% 6.48″ W x 8.86″H Material: 2 ml silver matt polyester (DPM SMS)

Jun 3/14: Created draft

E33-10 FPI Direct Vent Gas Insert | 11

12 | requirements

5.08: Modifications to NFPA-54, Chapter 10

MA Code – CO Detector
(for the State of Massachusetts only)

(2) Revise 10.8.3 by adding the following additional requirements:

(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisfied:

1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a battery operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of qualified licensed professionals for the installation of hard wired carbon monoxide detectors

a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.

b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon monoxide detector with an alarm shall be installed.

2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.

3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight (8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The sign shall read, in print size no less than one-half (1/2) inch in size, “GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL OBSTRUCTIONS”.

4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR 5.08(2)(a)1 through 4.

(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:

1. The equipment listed in Chapter 10 entitled “Equipment Not Required To Be Vented” in the most current edition of NFPA 54 as adopted by the Board; and

2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or structure used in whole or in part for residential purposes.

(c) MANUFACTURER REQUIREMENTS – GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the instructions provided by the manufacturer for installation of the equipment and the venting system shall include:

1. Detailed instructions for the installation of the venting system design or the venting system components; and

2. A complete parts list for the venting system design or venting system.

(d) MANUFACTURER REQUIREMENTS – GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but identifies “special venting systems”, the following requirements shall be satisfied by the manufacturer:

1. The referenced “special venting system” instructions shall be included with the appliance or equipment installation instructions; and

2. The “special venting systems” shall be Product Approved by the Board, and the instructions for that system shall include a parts list and detailed installation instructions.

(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions, all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipmentat the completion of the installation.
12 | E33-10 FPI Direct Vent Gas Insert

installation | 13

IMPORTANT MESSAGE SAVE THESE INSTRUCTIONS
The Regency Gas Insert must be installed in accordance with these instructions. Carefully read all the instructions in this manual first. Consult the building authority having jurisdiction to determine the need for a permit prior to starting the installation.
NOTE: Failure to follow the instructions could cause a malfunction of the heater which could result in death, serious bodily injury, and/or property damage. Failure to follow these instructions may also void your fire insurance and/or warranty.
FOR YOUR SAFETY
This appliance requires air for proper combustion. Always provide adequate combustion and ventilation air. Follow instructions and information in CSA B149.1 (in Canada) or the National Fuel Gas Code ANSI Z223.1 (in the USA), regarding requirements for combustion and ventilation air.
INSTALLATION AND REPAIR SHOULD BE DONE BY AN AUTHORIZED SERVICE PERSON. THE APPLIANCE SHOULD BE INSPECTED BEFORE USE AND AT LEAST ANNUALLY BY A PROFESSIONAL SERVICE PERSON. MORE FREQUENT CLEANING MAY BE REQUIRED DUE TO EXCESSIVE LINT FROM CARPETING, BEDDING MATERIAL, ETC. IT IS IMPERATIVE THAT CONTROL COMPARTMENTS, BURNERS AND CIRCULATING AIR PASSAGEWAYS OF THE APPLIANCE BE KEPT CLEAN.
DUE TO HIGH TEMPERATURES, THE APPLIANCE SHOULD BE LOCATED OUT OF TRAFFIC AND AWAY FROM FURNITURE AND DRAPERIES.
WARNING: FAILURE TO INSTALL THIS APPLIANCE CORRECTLY WILL VOID YOUR WARRANTY AND MAY CAUSE A SERIOUS HOUSE FIRE.

CHILDREN AND ADULTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE TEMPERATURES, ESPECIALLY THE FIREPLACE GLASS, AND SHOULD STAY AWAY TO AVOID BURNS OR CLOTHING IGNITION.
YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE IN THE SAME AREA AS THE APPLIANCE. TODDLERS, YOUNG CHILDREN AND OTHERS MAY BE SUSCEPTIBLE TO ACCIDENTAL CONTACT BURNS. A PHYSICAL BARRIERS IS RECOMMENDED IF THERE ARE AT RISK INDIVIDUAL IN THE HOUSE. TO RESTRICT ACCESS TO A FIREPLACE OR STOVE, INSTALL AN ADJUSTABLE SAFETY GATE TO KEEP TODDLERS, YOUNG CHILDREN AND OTHER AT RISK INDIVIDUALS OUT OF THE ROOM AND AWAY FROM HOT SURFACES.
CLOTHING OR OTHER FLAMMABLE MATERIAL SHOULD NOT BE PLACED ON OR NEAR THE APPLIANCE.
A BARRIER DESIGNED TO REDUCE THE RISK OF BURNS FROM THE HOT VIEWING GLASS IS PROVIDED WITH THIS APPLIANCE AND SHALL BE INSTALLED FOR THE PROTECTION OF CHILDREN AND OTHER AT-RISK INDIVIDUALS.
IF THE BARRIER BECOMES DAMAGED, THE BARRIER SHALL BE REPLACED WITH THE MANUFACTURER’S BARRIER FOR THIS APPLIANCE.
ANY SAFETY SCREEN, GUARD, OR BARRIER REMOVED FOR SERVICING AN APPLIANCE MUST BE REPLACED PRIOR TO OPERATING THE APPLIANCE.
BEFORE YOU START
Safe installation and operation of this appliance requires common sense, however, we are required by the Canadian Safety Standards and ANSI Standards to make you aware of the following:
General Safety Information

1. The appliance installation must conform with local codes or in the absence of local codes, with CSA B149.1 (in Canada) or the National Fuel Gas Code ANSI Z223.1 in the U.S.A. This appliance should be installed by a qualified gas fitter technician only.

2. Installation and repair should be done by a qualified service person.

3. The appliance should be inspected before use and at least annually by a professional service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, animal hair, etc. It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.

4. See general construction and assembly instructions. This appliance may only be installed in a vented, noncombustible fireplace.

5. This appliance is Listed for bedroom installations when used with a Listed Millivolt Thermostat. Some areas may have further requirements, check local codes before installation.

6. Always connect this insert to a vent system venting to the outside of the building envelope. Never vent to another room or inside a building. Make sure that the vent is properly sized and is of adequate height to provide the proper draft.

7. Inspect the venting system annually for blockage and any signs of deterioration.

8. Any glass removed for servicing must be replaced prior to operating the appliance.

9. To prevent injury, do not allow anyone who is unfamiliar with the operation to use the fireplace.

10. Due to high temperatures, the appliance should be located out of high traffic areas and away from furniture and draperies. Children and adults should be alerted to the hazards of high surface temperatures, especially the fireplace glass and gold trims, and should stay away to avoid burns or clothing ignition. Young children should be carefully supervised when they are in the same room as the appliance. Clothing or other flammable material should not be placed on or near the appliance.
    For the State of Massachusetts, installation and repair must be done by a plumber or gasfitter licensed in the Commonwealth of Massachusetts. For the State of Massachusetts, flexible connectors shall not exceed 36 inches in length. For the State of Massachusetts, the appliances individual manual shut- off must be a t-handle type valve. The State of Massachusetts requires the installation of a carbon monoxide alarm in accordance with NFPA 720 and a CO alarm with battery back up in the same room where the gas appliance is installed.
    E33-10 FPI Direct Vent Gas Insert | 13

14 | installation

SPECIFICATIONS

At pressures over 1/2 psig, the pipe to the unit must be disconnected.
Gas Input Capacity:
Natural Gas 38,000 Btu/h Propane 35,500 Btu/h Min. Input:
Natural Gas 20,000 Btu/h Propane 19,000 Btu/h

Fuels: Approved for use with both natural gas,

and propane. Approved as is for use at 0′ to 4,500′

(0-1370m).

Electrical:

120V A.C. system.

Circulation Fan: Variable speed, 127 CFM.

Log Set:

Ceramic fibre, 8 per set.

Vent System: 3″ co-linear aluminum flex.

INSTALLATION CHECKLIST
Before installing vent system ensure that the damper plate is open and secure to prevent the damper plate from falling down and crushing the liner.
The Regency Gas Insert is installed as listed below.

1. Check all clearances to combustibles. Refer to the following sections where applicable:
   a. Minimum Clearances to Combustibles. b. Combustible Mantel Clearances

2. Make the gas connection. Refer to the “Gas Connection” section.

3. Install the 3″ flue liner to the sliding connector plate. Refer to the “Flue Liner Installation” section.

4. Slide the unit half way into the fireplace.

5. Pull the vent connector plate through the tapered brackets and fasten to the front plate. Refer to the “Flue Liner Installation” section.

6. Slide the unit fully into the fireplace.

7. Install 4 AA batteries into receiver. Hook receiver to wire marked receiver, this will enable operation of the appliance manually when position in “ON” position. Note: Batteries are required in both remote receiver (4 x AA Batteries) & remote hand held (3 x AAA batteries) in order to operate appliance using the remote control.

8. Test gas pressure, refer to the “Gas Pipe Pressure Testing” section. Check aeration system, refer to “Gas Insert Aeration System” section.

9. Install standard and optional features. Refer to the following sections where applicable:
   a. Brick Panels b. Log Installation c. Faceplate d. Standard Flush Door e. Remote Control
   10)Final check. Refer to the “Operating Instructions” section. Before leaving this unit with the customer, the installer must ensure that the appliance is firing correctly. This includes:
   a) Clocking the appliance to ensure the correct firing rate.
   b) Adjusting the primary air, if required, to ensure that the flame does not carbon. Refer to the “Gas Insert Aeration System” section.
   c) Ensuring that the appliance is venting correctly.
   MATERIALS REQUIRED
   No electrical power supply is required for the gas control to operate. A 120 Volt AC power cord is hooked up to the fan. Plug the 3 wire cord into a suitable receptacle. Do not cut the ground terminal off under any circumstances. When connected with 120 volts, the appliance must be electrically grounded in accordance with local codes, or in the absence of local codes, with current version of the Canadian Electrical Code CSA C22.1 (in Canada) or with the National Electrical Code ANSI/NFPA 70.
   NOTE: This unit is equipped with a heat sensor thermodisc which will prevent the blower from operating until the unit reaches the correct temperature.

14 | E33-10 FPI Direct Vent Gas Insert

GAS PRESSURE TESTING
The appliance must be isolated from the gas supply piping system by closing its individual manual shut off valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig. (3.45 kPa).
INSTALLATION INTO A SOLID FUEL BURNING FIREPLACE OR FACTORY BUILT FIREPLACE
The E33 Gas Inserts have been tested and approved to be vented into any masonry fireplace or approved solid fuel burning factory built fireplace that will allow the insert to physically fit into the firebox. Refer to “Minimum Fireplace Dimensions” section for minimum fireplace clearances.
If the factory built fireplace* height is too low for your Insert, you may remove the smoke baffle plate, damper, refractory (firebricks), glass doors, screen rails, screen mesh and log grates from the factory built fireplace as long as these items are saved and are reinstalled in the event that the Insert is removed. The fireplace flue damper can be fully blocked open or removed for installation of the gas fireplace insert.
Smoke shelves, shields and baffles may be removed if attached by mechanical fasteners. If any part is removed it must not weaken the structural integrity of the factory built fireplace.

FACTORY-BUILT (METAL) WOOD-BURNING FIREPLACE REQUIREMENTS
NOTE: Any parts that are removed must be removed in a way that would allow them to be re-installed if the insert is ever removed (removal of rivets or screws is acceptable).
To reference parts–see illustration below.
Must be removed: 1 -Damper 2- Grate (with log set)
May be removed (if applicable): 3- Smoke shelf 4- Internal baffles 5 – Screen 6 & 7 – Masonry lining or refractory 8 – Metal or glass doors
The fireplace must be permanently marked to indicate that it has been altered and is no longer suitable for burning solid fuel (wood), unless the removed parts are re-installed. Cutting of any sheet metal parts is prohibited.
May be removed (in certain cases): 9 -Metal floor of the firebox
10 – The insulation and any structured rigid frame members must not be removed or altered (side and top of door frame, side and top of the face of the fireplace, metal sides, etc.).

The fireplace and fireplace chimney must be clean
and in good working order and constructed of non- combustible materials.

The surround panels should not seal ventilation openings on the fireplace.

Chimney clean outs should fit properly.

NOTE: Any alterations made to the listed solid fuel burning factory built fireplace may void the listing of the fireplace. Cutting any sheet metal part of the fireplace, in which the gas fireplace insert is to be installed is prohibited. *Check with your local inspector before commencing with this installation.
Installer must mechanically attach the supplied label to the inside of the firebox of the fireplace into which the gas fireplace insert is installed.
“WARNING: This fireplace has been converted for use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless all original parts have been replaced, and the fireplace re-approved by the authority having jurisdiction.”

CAUTION:
Firebox floor removal is not covered under the appliance safety standard (ANSI Z21.88, CSA 2.33) used in the safety certification of this appliance. The Intertek safety certification does not apply to this method of installation. Before
installing the appliance using this method, contact the Authority Having Jurisdiction to determine if this installation is acceptable in your area.
The sheet metal base of the fireplace must be left in place and a minimum 1/2″ cement board sheet placed under the entire length and width
of the appliance.
If the factory-built fireplace has no gas access hole(s) provided, an access hole of 1.5 inch (37.5 mm) or less may be drilled through the
lower sides or bottom of the firebox in a proper workmanship like manner. This access hole must be plugged with non-combustible insulation after
the gas supply line has been installed.

installation | 15
E33-10 FPI Direct Vent Gas Insert | 15

16 | installation
MINIMUM FIREPLACE OPENING
The minimum fireplace opening for the Regency gas fireplace insert is shown in the following diagram and the table:
A B
C

Low Profile Faceplate with Spacer
Low Profile Faceplate without Spacer
Vignette faceplate with Spacer

Max Lintel Bar Depth A
8″ (203 mm)
9-1/4″ (235 mm)
9-1/2″ (241 mm)

Vignette Faceplate without Spacer

12″ (305 mm)

Height B
24-3/16″ (614 mm)
25-1/2″ (648 mm)
24″ (610 mm)
25 1/2″ (648 mm)

Depth C
16-3/4″ (425 mm)

Width (Rear) D
25″ (635 mm)

Width (Front) E
N/A

18″

25″

(457 mm) (635 mm)

N/A

16-3/4″

25″

(425 mm) (635 mm)

N/A

19-1/8″

25″

(486 mm) (635 mm)

34-5/8″ (879 mm)

Width F
32-1/4″ (819 mm)
35-1/4″ (895 mm)
32-1/2″ (825 mm)
35-3/4″ (908 mm)

Front Depth Prior to Taper
G
N/A
N/A
N/A
2″ (51 mm)

16 | E33-10 FPI Direct Vent Gas Insert

MINIMUM FIREPLACE OPENING (LOW PROFILE FACEPLATE AND SPACER)

installation | 17

The minimum fireplace opening for the Regency gas fireplace insert is shown in the following diagrams:
MINIMUM CLEARANCES TO COMBUSTIBLES

Side Walls

From Unit * A 8″ (203 mm)

Ceiling

B 47″ (1194 mm)

Min. Mantel Height C 15″ (381 mm) Max. Mantel Depth D 12″ (305 mm)

Alcove Width Alcove Depth

E 76″ (1930 mm) F 36″ (914 mm)

Hearth Height Hearth Width Hearth Depth

G

1-1/4″ (32 mm)

H 45-1/2″ (1156 mm)

I 13″ (330 mm)

• Alcove side wall must have a min. of 8″ clearance on one side.

• Measured from edge of glass frame.

(J) Glass Frame Width (Reference Only): 33-1/2” (851mm)

B D
F

J

A

I

C H

G E

COMBUSTIBLE MANTEL CLEARANCES
The minimum combustible mantel clearances from the top of the insert are shown in the following diagram:

0

12 10 8 6 4 2

20
12″ (305mm) Mantel Combustible
18

16

3-1/2″ (89mm) Mantel

47″ 14 (1194mm) to ceiling 12
10
8
6

20″ (508mm)

15″ (381mm)

Non-combustible

4

2

0
25″ (635mm) to floor

Top of Unit

Side View

Because of the extreme heat this fireplace emits, the mantel clearances are critical.
Note: A non-combustible mantel may be installed at a lower height if the framing is made of metal studs covered with a non-combustible board.
Mantel can be installed anywhere in shaded area or higher using the above scale.
Note: Ensure the paint that is used on the mantel and the facing is “heat resistant” or the paint may discolour.

E33-10 FPI Direct Vent Gas Insert | 17

18 | installation

GAS CONNECTION
GAS CONNECTION WARNING:
Only persons licensed to work with gas piping may make the necessary gas connections to
this appliance.

1. If the appliance is to be installed into an existing chimney system, thoroughly clean the masonry or factory built fireplace.
2. The appliance is provided with an opening on the left hand side of the control compartment. A 3/8″ NPT gas supply pipe must be brought near this inlet hole.
3. Locate the center point where the vent will pass through the chimney above the appliance. Move the appliance into the exact location where it is to be installed. Ensure that the Insert is level.
   THE APPLIANCE MUST NOT BE CONNECTED TO A CHIMNEY FLUE SERVING A SEPARATE SOLID FUEL
   BURNING APPLIANCE.
   VENTING
   This appliance is designed to be attached to two 3″ (76mm) co-linear aluminium flex running the full length of the chimney. The flue length must be a minimum length of 8′ (2.44m) and a maximum of 35′ (10.7m). See chart above for minimum distances from roof. Periodically check that the vent is unrestricted.
   Masonry chimneys may take various contours which the flexible liner will accommodate. However, keep the flexible liner as straight as possible, avoid unnecessary bending.
   IMPORTANT: Use only the listed termination caps and flex liner noted on this page. This appliance was tested/certified as a complete system with the noted termination caps and flex liner. Use of termination caps or flex liner not listed in this manual will void the warranty and certification of this appliance. It is also important not to enclose the termination cap inside of a masonry chimney rain cap, or similar. The termination must be exposed on all four sides and above to exhaust, and to draw air into the firebox.

Part # 948-305 946-529

Description 3″ Flex – 35 ft. Regency Co-linear DV Vertical Termination Cap

Alternate Approved Caps 46dva-VC Vertical Termination Cap 46dva-VCH High Wind Cap 46dva-GK 3″ Co-linear Adaptor with flashing
In areas of consistently high winds, we recommend using the Simpson Dura-Vent System (46dva-GK adapter and 46dva-VCH high-wind cap).

The Air Intake pipe must be attached to the inlet air collar of the termination cap.

FLUE LINER INSTALLATION

1. Cut the flex liner as required.

2. Mark the end of one liner with an “E” to indicate Exhaust.

3. Connect the other end of the above liner to the exhaust side of the termination adaptor, seal connection with high temperature silicone. Secure with 3 screws.

4. Connect the 2nd liner to the inlet side of the adaptor, seal connection with high temperature silicone. Secure with 3 screws.

5. Install flashing.

6. Insert both liners into chimney, passing through the damper opening.

7. Install termination cap.

8. Remove vent connector plate by removing screw located on top/front of appliance.

9. Connect the marked end of the liner to the exhaust collar of the vent connector plate marked with an “E”, seal connection with high temperature silicone. Secure with 3 screws.
   10)Connect the 2nd liner to the intake collar, seal connection with high temperature silicone.

10. Align vent connector plate with guides on unit.
    12)Slide unit into masonry opening, while ensuring that the slot at the rear of the connector plate mates up with the hold down plate on the unit.
    13)Secure with screw­removed from Step 8. Secure with 3 screws.
    NOTE: 1) Final gas connection should be made after
    unit is in place to avoid damage to line when pushing the unit into position.

11. Mill-Pac may be used instead of high tempture silicone and screws may be used instead of gear clamps at connections of liner to inlet and vent collars.

18 | E33-10 FPI Direct Vent Gas Insert

REMOTE RECEIVER INSTALLATION

1. Install the heat shield to the receiver with two screws.

installation | 19
DC SPARK IGNITER BATTERY INSTALLATION
Install the supplied battery into the DC Sparker Box by opening the battery compartment. NOTE: The battery in the DC Sparker Box will need to be replaced annually.

2. Attach to the floor of the unit with a velcro pad. Locate the receiver at the far right hand side of unit as shown below.

3. See Remote Control installation instructions for information on cod-
   ing the handheld transmitter to the receiver
   Note: Batteries are required in both remote receiver (4 x AA Batteries) & remote hand held ( 3 x AAA batteries) in order to operate appliance using the remote control.

GAS PIPE PRESSURE TESTING
The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1/2 psig. (3.45 kPa). Disconnect piping from valve at pressures over 1/2 psig.
The manifold pressure is controlled by a regulator built into the gas control, and should be checked at the pressure test point.

SIT 829 VALVE DESCRIPTION

1. Gas on/off knob 2) Electronically Operated Hi/Lo 3) Pilot Adjustment 4) Thermocouple Connection – option 5) Outlet Pressure Tap 6) Inlet Pressure Tap
2. Pilot Outlet 8) Main Gas Outlet 9) Alternative TC Connection Point

NOTE: To properly check gas pressure, both inlet and manifold pressures should be checked using the valve pressure ports on the valve.

1. Make sure the valve is in the “OFF” position.

2. Loosen the “IN” and/or “OUT” pressure tap(s), turning counterclockwise with a 1/8″ wide flat screwdriver.

3. Attach manometer to “IN” and/or “OUT” pressure tap(s) using a 5/16″ ID hose.

4. Light the pilot and turn the valve to “ON” position.

5. The pressure check should be carried out with the unit burning and the setting should be
   within the limits specified on the safety label.

6. When finished reading manometer, turn off the gas valve, disconnect the hose and tighten the screw (clockwise) with a 1/8″ flat screwdriver. Note: Screw should be snug, but do not
   over tighten.

GAS INSERT AERATION SYSTEM
The air shutter can be adjusted by moving the adjusting wire up or down. The wire is accessed through the bottom louver opening. Open the air shutter for a blue flame or close for a yellower flame. The burner aeration is factory set but may need adjusting due to either the local gas supply or altitude. Minimum Air Shutter Opening:
5/16″ Natural Gas 7/16″ Propane CAUTION: Carbon will be produced if air
shutter is closed too much. Note: Any damage due to carboning resulting
from improperly setting the aeration controls is NOT covered under warranty. Note: Aeration Adjustment should only be performed by an authorized Regency Installer at the time of installation.
E33-10 FPI Direct Vent Gas Insert | 19

20 | installation

OPTIONAL BRICK PANEL

Optional Brick Panel Set:

Part # Description

Qty

Top (brick) panel

1

Back (brick) panel

1

Left (brick) panel

1

Right (brick)panel

1

340-043 Top bracket

1

340-094 Bottom clips

2

511-031 Brick clips

2

4. Remove the two screws from the bottom of
   the baffle plate. Install the bottom clips onto the baffle plate (refer to Diagram 1).

5. Insert the back panel by sliding it between the sidewalls of the firebox and the rear log support.

6. Before installing the side brick panels, remove the screws from the side brick clips (refer to Diagram 4).

Bottom Clips

Diagram 1 5) Place the top bracket onto the top edge of
the top panel (refer to Diagram 2).
Top Bracket

Diagram 4
9) Insert the side panel by positioning it flat against the side walls. Tilt the panel towards the middle of the firebox, then insert the bottom front corner. Repeat on the other side.
10) Install the 2 brick retaining clips, one on each side.

Diagram 2
6) Slide the top panel and bracket assembly carefully onto the baffle plate ensuring the panel is centered. Make sure the tabs of the top bracket fit into the baffle openings (refer to Diagram 3).

BRICK PANEL INSTALLATION

1. Remove safety screen and glass door if installed.
2. Remove the logs if they are already installed. Note: the grate must be removed in order to remove the bottom log. Ensure you slide the bottom coal off to the right-hand side to avoid chipping.
3. Unwrap the brick pattern panels from the protective wrapping. Handle the panels with care as they can break easily.

Diagram 3

Completed Installation

20 | E33-10 FPI Direct Vent Gas Insert

installation | 21

LOG SET INSTALLATION

WARNING: Dangerous operating conditions may occur if these logs are not positioned in their correct certified locations. Read the following instructions carefully and refer to the attached diagrams.

3. Remove the grate by removing the two Phillips screws. Slide the grate outwards to remove it from the unit (refer to Diagram 1).

Gas Log Kit #340-930 contains the following:

03-17 03-18 03-19 03-20 03-21 03-22 03-23 03-24 946-669

Bottom Log Center Top Log Front Log Left Log Right Log Left top Log Rear Log Right Top Log Platinum Embers (supplied in packaged manual)

03-23

Diagram 1
4) Angle log 03-17 and slide it between the top and bottom burner tube under the “T” section until it touches the left grate support bracket (refer to Diagram 2).

03-22

03-18

03-24

03-20 03-17

03-19

03-21

The “03” reference numbers (i.e. 03-23) are molded into the rear of each log.

1. Remove and carefully unwrap the logs from the box. Please handle with care and do not force them into position to avoid chipping.

03-17
Diagram 2 5) Re-install the grate. 6) Line up the pin holes (located at the bottom of log
03-23) to the pins of the rear log support and position them into place. (refer to Diagram 3)

2. Remove the safety screen and glass door if already installed.

03-23

Locating Pins Diagram 3
E33-10 FPI Direct Vent Gas Insert | 21

22 | installation
7) Align the bottom grooves of log 03-21 onto the right side of the grate and gently slide the log back until it touches the locating tab (refer to Diagram 4 & 5).
03-21

03-23 03-17

03-21

Locating Tab

Diagram 4

03-23 03-17

03-21

Diagram 7
9) Place log 03-22 over log 03-23 and log 03-20. Ensure the pin hole of log 03-22 lines up with the left pin of log 03-23 as well as the left pin of log 03-20 (refer to Diagram 8).

03-23
03-20 Locating
Pins

03-22

03-20

Diagram 5
8) Align and position the pin hole of log 03-20 down into the left locating pin of log 03-21. Slide into the groove and gently place into position until it touches the locating tab. (see Diagram 6 & 7)

Diagram 8
10) Place log 03-18 over log 03-23 and log 03-20. Ensure the pin hole of log 03-18 lines up with the middle pin of log 03-23 and the right pin of log 03-20 (refer to Diagram 9 & 10).

Locating Tab

03-20

Locating

Pin

03-21

03-23

03-18
Locating Pins
03-20

Diagram 6 22 | E33-10 FPI Direct Vent Gas Insert

Diagram 9

03-22

03-23

03-18

installation | 23
12) Place log 03-19 over the left center of the grate. Ensure the log set looks like Diagram 12.

03-20

03-17

Diagram 10

03-19

11. Place log 03-24 over log 03-23 and log 03-21 ensuring the pin hole of log 03-24 lines up with the right pin of log 03-23 and the right pin of log 03-21 (refer to Diagram 11).

Diagram 12
13) Separate platinum embers and place at the front of the burner. Avoid stacking platinum embers.

03-23

03-24

14. Separate the embaglow embers and place at the front of the burner only over the platinum embers installed in step 13.

Locating Pins

03-21

Diagram 11

E33-10 FPI Direct Vent Gas Insert | 23

24 | installation
Conversion from NG to LP CONVERSION KIT 342-96f9oFrREO3M3-N1G0 TuOsiLnPg SIT 829 NOVA Gas Valve
for E33-10 using SIT 829 NOVA Gas Valve

THIS CONVERSION MUST BE DONE BY A QUALIFIED GAS FITTER IF IN DOUBT DO NOT DO THIS CONVERSION!!

Each Kit contains one LP Conversion Kit Contains:

Qty. Part #

1

904-529

1

904-641

1

918-590

1

908-528

1

910-037

1

910-582

1

919-453

Description 5/32″ Allen Key Burner Orifice #50 Label “Converted to LPG” Red LPG Label LP Injector (Pilot Orifice) Stepper Motor Instruction Sheet

Installation of LP Conversion Kit:
1. Shut off the gas supply.
2. Remove safety screen and glass door.
3. Remove the logs and grate (refer Log Installation section in E33 Manual). Ensure you slide the bottom log 03-17 off to the right-hand side to avoid chipping.

6. Unscrew the pilot orifice with the 5/32″ allen key and replace with the LPG pilot orifice provided in the kit, then reinstall the pilot cap.
7. Remove burner orifice with a 1/2″ wrench, while using a 9/16″ wrench to hold onto the elbow behind the orifice and discard orifice.

10. Check for gas leaks with a proper soapy solution or leak detector.
11. Check for proper spark between the ignitor and pilot cap. Refer to “Lighting Procedure” section of the manual for lighting sequence.
12. Check pilot flames. Correct flame pattern has 3 strong blue flames. Adjustment can be made by turning the slotted screw at the top right corner of the valve. Refer to “Maintenance Instructions” section of the manual for correct flame patterns.
13. Check inlet (11″ WC min) and outlet (10″ WC) pressures. Refer to “Gas Pipe Pressure Testing” section of the manual.
14. Reverse Steps 5 to 3.
15. Attach the label “This unit has been converted to LP” near or on top of the serial # decal.
16. Replace yellow “NG” label with red “LP” label.
17. Check operation of flame control.
18. Check for proper flame appearance and glow on logs.

4. Remove burner by unscrewing the 2 screws.
5. Pull off the pilot cap to expose the pilot orifice.
WARNING!
Also check that the pilot and main burner injectors are appropriate for the gas type.

Burner Orifice Removal 8. Reinstall new burner orifice LP stamped

50 and tighten. 9. Remove NG stepper motor by removing 3

screws in locations shown below­replace with LP stepper motor, secure in place with 3 screws.
Remove NG Stepper motor and replace with LP Stepper motor

24 | E33-10 FPI Direct Vent Gas Insert

Installer Notice: These instructions must be left
with the appliance.

installation | 25

OPTIONAL VIGNETTE FACEPLATE INSTALLATION
1. Install the lower trim to the unit with 2 screws on each side as shown in the drawing below.

4. Tuck the wires into the silver box and secure them with a small grommet.
5. Bend the silver cover to close the box.

Silver cover
Grommet
2. Install 3 sided/4 sided vignette faceplate to the unit with 2 screws each on top and bottom as shown in the picture below..
6. Install the fan speed control box to the left side of the unit (when facing the front of the unit) with 2 screws. Refer to the picture below. .

3 sided Vignette Faceplate shown
3. Connect the male end black and red fan switch wires (in the silver box) to the wires connectors from the fan speed control box .

Tighten these 2 screws 7. Install the safety screen to the unit.

E33-10 FPI Direct Vent Gas Insert | 25

26 | installation

SPACER INSTALLATION FOR 3 SIDED VIGNETTE FACEPLATE

NOTE: · A spacer can be ordered, if required. · It is recommended to install spacer to the faceplate
separately and then install both together to the unit.

3. Finally, attach the spacer to vignette faceplate (vignette faceplate is purchased separately) with 2 side screws on the top (1 per side).

1. Attach the side pieces of the spacer with 3 screws to both sides of the vignette face plate.

Completed Vignette faceplate with spacer.
2. Attach the top piece of the spacer to the vignette faceplatewith 1 screw on each side.

4. Proceed to faceplate installation- see “Optional Vignette Faceplate Installation”.

26 | E33-10 FPI Direct Vent Gas Insert

installation | 27

OVERSIZE BACKING PLATE INSTALLATION

OVERSIZE BACKING PLATE INSTALLATION WITHOUT SPACER
Oversize backing plate can be ordered for the unit if required.
NOTE: It is recommended to install oversize backing plate to the vignette faceplate seperately and then install both together to the unit.

OVERSIZE BACKING PLATE INSTALLATION WITH SPACER

1. Install the spacer to the back of the faceplate backing with 6 screws from the front, 2 on the top of the faceplate backing and 2 screws on the top sides.

2. Slide the oversize backing plate behind the vignette faceplate and secure it with 8 screws (4 per side).

3. Proceed to faceplate installation- see “Optional Vignette Faceplate Installation”.

4. Install the oversize backing plate to the faceplate backing and spacer with 7 screws (2 on each side and 3 across the top) installed from the backside of the backing plate into the backside of the assembled faceplate backing with spacer as shown below.

5. Proceed to faceplate installation- see “Optional Vignette Faceplate Installation”.
   E33-10 FPI Direct Vent Gas Insert | 27

28 | installation
OPTIONAL VIGNETTE INLAY INSTALLATION
1. Remove 5 screws from the backside of the Vignette frame cover and keep them aside (3 at bottom and 2 at top).

3. Place the Inlay on the Front Trim Assembly.

Vignette Frame

Vignette Frame Cover

2. Take the mesh screen out of the Vignette front frame as shown below.

4. Center the inlay inside the Front Trim Assembly

28 | E33-10 FPI Direct Vent Gas Insert

installation | 29

5. With the Inlay in position, place the mesh screen over the inlay. NOTE: The flush side of the mesh screen should face the inlay.

6. Reverse step1.

7. Install the Vignette frame with Inlay onto the 2 hooks provided on the unit.

E33-10 FPI Direct Vent Gas Insert | 29

30 | installation
OPTIONAL HEARTH TRIM INSTALLATION- VIGNETTE FACEPLATE WITH SPACER AND LOW PROFILE FACEPLATE

Customizing the Hearth Trim:
The Hearth Trim can be adjusted to custom fit an installation by pulling apart the top piece from the bottom piece. Minimum height of the hearth trim is 2″ and can be adjusted up to maximum 6″.

1. Cut the top of the bottom piece of the hearth trim to the appropriate height using a metal cutting blade.
   NOTE: The tab bends at the back of the top piece of the hearth trim should be used as the measuring point to the hearth to measure the height required.

2. Reattach the top piece of the hearth trim to the cut bottom piece by fitting in place.

3. Secure the hearth trim with a clip on its side to keep it steady as shown in the diagram below .
   Clip – secures hearth trim

4. Line up the hearth trim with base of the unit and secure it with 3 screws as shown below.

(51 mm) (152 mm)

3. Similar to the front hearth trim, cut the top of the bottom piece of the spacer brackets to the appropriate height.
   Spacer Brackets

Align hearth trim to base of the unit and secure it with 3 screws 4) Attach the top and bottom part of the spacer brackets and then attach these
spacer brackets to the assembled hearth trim with 3 screws. Spacer Brackets
Hearth Trim Front Part Attach the hearth trim and spacer bracket with 3 screws each side
30 | E33-10 FPI Direct Vent Gas Insert

installation | 31
OPTIONAL HEARTH TRIM INSTALLATION- VIGNETTE FACEPLATE WITHOUT SPACER
Customizing the Hearth Trim
The Hearth Trim can be adjusted to custom fit an installation by pulling apart the top piece from the bottom piece. Minimum height of the hearth trim is 2″ and can be adjusted up to maximum 6″. 1. Discard the spacer brackets, as these are not required when installing the unit without spacer. 2. Cut the top of the bottom piece of the hearth trim to the appropriate height using a metal cutting blade. NOTE: The tab bends at the back of the top piece of the hearth trim should be used as the measuring point to the hearth to measure the height required.
(51 mm) (152 mm)
3. Reattach the top piece of the hearth trim to the cut bottom piece by fitting in place.
4. Line up the hearth trim with base of the unit and secure it with 3 screws as shown below.
04/30/15
E33-10 FPI Direct Vent Gas Insert | 31

32 | installation

LOW PROFILE FACEPLATE INSTALLATION

1. A spacer is supplied and may be installed if required to extend the 4. Tuck the wires into the clip to keep them away from the insert using

depth of the faceplate by 1-3/4″. Install the spacer onto the back

the clip provided. Attach the clip to the rear of the faceplate to en-

side of the faceplate backing with 8 screws in locations shown

sure that the wires do not touch the side of the unit. The power cord

below (3 on each side to secure spacer to faceplate backing and 2 to secure the top piece – spacer only).

should be run behind the inner faceplate panel.

5. Install the fan speed control box to the left hand bottom leg of the inner faceplate. Controls located on the left side. One screw at top (as shown) and one at the bottom.

Diagram 1
2. Attach the faceplate backing and spacer if installed to the insert body using 4 screws in as shown in Diagrams 2 and 3.

Diagram 5 6. Secure the wires to the back of the inner faceplate with a wire clip.

Diagram 2

Diagram 3
3. Connect the male end black and red fan switch wires (in the black casing) to the wire connectors from the fan speed control.

Diagram 6
7. Install lower trim to unit with 2 screws on each side as shown in Diagram 7.
NOTE: Diagram shown without faceplate backing installed to better illustrate location of holes.

Diagram 4
32 | E33-10 FPI Direct Vent Gas Insert

Diagram 7

installation | 33

8. Attach the 2 bottom louver hinges to the bottom flange on the firebox using 2 screws per hinge.

11. Run the power cord out on the left side of the unit.
12. Line up the brackets on the outer faceplate with the slots on the faceplate backing­hook outer faceplate on to slots and lower to install.

Diagram 8
9. Attach the bottom louver to the 2 hinges using 3 screws per hinge.

Outer faceplate

Back faceplate Slot brackets

Diagram 11

Diagram 9 10. Hook screen door over glass frame.

Final Install Diagram 12

Diagram 10

E33-10 FPI Direct Vent Gas Insert | 33

34 | installation
OPTIONAL HEARTH TRIM INSTALLATION- LOW PROFILE

1. If you do not have spacer, remove the spacer brackets from the heart trim by removing 3 screws per side. Refer to diagrams 1 and 2 below.

Diagram 1-Top View

Spacer Brackets

Front
Diagram 2-Front View
Hearth Trim Front Part without Spacer Brackets
2. Attach hearth trim to the unit with 3 screws as shown in the picture below.

Final Install NOTE: Final Installation includes Rear brackets as shown in the picture above.
34 | E33-10 FPI Direct Vent Gas Insert

installation | 35
SAFETY SCREEN INSTALLATION / REMOVAL – LOW PROFILE FACEPLATE
1. To remove safety screen, flip open bottom louver and remove 2 screws 2. Pull off safety screen and frame from glass door. in locations shown below.

3. To install, reverse Steps 2-1.

STANDARD FLUSH DOOR REMOVAL / INSTALLATION

NOTE: See Vignette or Low Profile Faceplate instructions for removal of screen prior to removing glass.

The standard flush door comes with a black frame. To install the frame, simply hook the top door flange onto the top of the unit and swing the door towards the unit, (Diagram 1 and 2). Be careful that the glass gasket does not roll up; there must be a gap between the gasket and the door lip to ensure that the door sits securely on the unit. Refer to Diagram 3.

Diagram 3

Use the hook to pull the spring out until you can put the hook into the slot on the bottom door bracket. Repeat for 2nd spring. See diagram 4.

Screws

Diagram 1

Diagram 2

Diagram 4 To remove the flush door, reverse the above steps. NOTE: The chain must rest on TOP of the gas inlet pipe never under it.
Diagram 5
E33-10 FPI Direct Vent Gas Insert | 35

36 | installation

WIRING DIAGRAM
This heater does not require a 120V A.C. supply for operation. However, a 120V A.C. power supply is needed for the fan/blower operation.

Caution: Ensure that the wires do not touch any hot surfaces and are away from sharp edges.

Note: Batteries are required in both remote receiver (4 x AA Batteries) & remote hand held (3 x AAA batteries) in order to operate appliance using the remote control. Note: The remote control will not operate the fan on this appliance. The fan is
controlled by the fan speed controller/rheostat.

WARNING: Electrical Grounding Instructions This appliance is equipped with a three pronged (grounding) plug for your protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug.

GROUNDING LUG PATTE DE MISE À LA TERRE

NUT

NUT

STAR WASHER

STAR WASHER
LOCK WASHER

POWER CORD GROUND

FAN GROUND

8 GROUND LUG

Remote

GREEN/VERT

NEUTRAL/NEUTRE

120V AC 60HZ

LIVE/ SOUS TENSION

GREEN/VERT RED/
ROUGE

FAN THERMODISC (NORMALLY OPEN)

ON

OFF

ROTARY CONTROL SWITCH

BLACK/ NOIR

BLACK/ NOIR

RECEIVER HEARTH MOUNT MONTAGE DU RÉCEPTEUR
RECEIVER

BLACK/NOIR

DC SPARKER

BLACK/NOIR

GREEN/ VERT

PILOT

O FF

ON HI

MOTOR

LO

TH

WHITE/BLANC (-) RED/ROUGE (+)

TPTH

WHITE/BLANC

GREEN/VERT

OPTIONAL THERMOSTAT
EN OPTION

920-634

920-634

OptCMiooalntoeuariral: lB: 2lacmkl

on Grey – Size: white polyester

Printed

at

100T%h-e7r.5m” ox s5t”at

Wire

Table

WalOl cTt.h3e1/r2m2: Corsetaatetd decal

Recommended Maximum Lead

CAUTION: Label all wires prior to disconnection when servicing

A wall thermostat may be installed if desired,

Length (Two-Wire) When Using Wall
Thermostat (CP-2 System)

controls. Wiring errors can cause improper and dangerous operation.

connect the wires as per the wiring Diagram. Use table to determine the maximum wire length.
Note: Preferable if the thermostat is installed on an interior wall.
Regency® offers an optional programmable

Wire Size 14 GA. 16 GA. 18 GA. 20 GA.

Max. Length 50 Ft. 32 Ft. 20 Ft. 12 Ft.

CAUTION Do not wire millivolt wall thermostat wires
to 120V wire.

thermostat but any 250-750 millivolt rated nonanticipator type thermostat that is CSA, ULC or

22 GA.

9 Ft.

UL approved may be used.

NOTE: When the wall thermostat is connected, the remote control trans-

mitter and all of its features are now disabled.

36 | E33-10 FPI Direct Vent Gas Insert

operating instructions | 37

FIRST FIRE
The first fire in your stove is part of the paint curing process. To ensure that the paint is properly cured, it is recommended that you burn your fireplace for at least four (4) hours the first time you use it with the fan on. When first operated, the unit will release an odour caused by the curing of the paint, the burning off of any oils remaining from manufacturing. Smoke detectors in the house may go off at this time. Open a few windows to ventilate the room for a couple of hours.
The glass panel may require cleaning after the unit has cooled down.

8. The unit should never be turned off, and on again without a minimum of a 60 second wait.
9. Hook up remote receiver to wire marked ‘receiver’ which will be located on the bottom of the appliance. This remote control requires coding. See remote control instructions for details.
   NOTE: This appliance will operate during power outages. Only the fan will not operate until power is restored. If the remote batteries in both the handheld transmitter or receiver lose power, the appliance can still be operated by sliding the switch on the receiver switch from “Remote” to “ON”. To turn on the appliance off slide the receiver switch from “ON” to “Remote” or “OFF”.

5. Press and release the ON/OFF button on the remote handheld transmitter. An audible beep should be heard from the receiver.
ON/OFF Button

DO NOT ATTEMPT TO CLEAN THE GLASS WHILE IT IS HOT.
Note: Whentheglassiscoldandtheappliance is lit, it may cause condensation and fog the glass. This condensation is normal and will disappear in a few minutes as the glass heats up.
During the first few fires, a white film may develop on the glass front as part of the curing process. The glass should be cleaned or the film will bake on and become very difficult to remove. Use a non-abrasive cleaner and NEVER clean the glass while it is hot.
DO NOT BURN THE APPLIANCE WITHOUT THE GLASS FRONT IN PLACE.
OPERATING INSTRUCTIONS

1. Read and understand these instructions before operating this appliance.
2. Check to see that all wiring is correct and enclosed to prevent possible shock.
3. Check to ensure there are no gas leaks.
4. Make sure the glass in the door frame is properly positioned. Never operate the appliance with the glass removed.

IMPORTANT: The remote control system supplied with this appliance has several options for starting/operating the appliance, please read the remote control operating instructions (packed with remote control) to understand how to operate this remote system. You can download remote functions video with the QR code below.
Proflame video
LIGHTING PROCEDURE
IMPORTANT Prior to igniting or re igniting the pilot, remove the glass door.
Important: If the pilot does not hold, turn pilot knob to “OFF” position. Wait 5 minutes to clear gas. If you smell gas – STOP! Follow the safety information above. If you don’t smell gas, repeat Steps 1-6.
1. Push in gas control knob slightly and turn to “PILOT” position.
2. Push in control knob all the way and hold in until the pilot lights up. Continue to hold the control knob in for about 20 seconds after the pilot is lit. Release knob.
3. Push in gas control knob slightly and turn to “ON” position.
4. Ensure the receiver is in the remote position.

Diagram 2 Remote shown in Manual Mode on Hi
Note: May not be exactly as shown as hand-held may be silver or black.
6. The unit will turn on.
SHUTDOWN PROCEDURE
1. Press “OFF” on the remote or slide receiver switch from remote to “OFF”.
2. Turn the gas control knob to the “OFF” position to turn off the pilot.
Pilot may be shut off during prolonged non use periods to conserve fuel.

5. Verify that the venting and cap are unobstructed.
6. Ensure that the brick panels, if used, are installed.

Set Switch to Remote

7. Verify log placement. If the pilot cannot be
   seen when lighting the unit, the logs have been incorrectly positioned.

Diagram 1

E33-10 FPI Direct Vent Gas Insert | 37

38 | operating instructions

PROFLAME GTMF SYSTEM OPERATING INSTRUCTIONS

SYSTEM DESCRIPTION
The Proflame Remote Control System consists of two elements:
1. Proflame Transmitter.
2. Proflame Receiver and a wiring harness to connect the Receiver to the gas valve and stepper motor.
This appliance does not have the capability to adjust the fan speed using the supplied remote — even though the remote transmitter allows this function. The appliance fan is controlled by a fan speed controller (rheostat) or on/off switch depending on the model.
TRANSMITTER (REMOTE CONTROL WITH LCD DISPLAY)
The Proflame Transmitter uses a streamline design with a simple button layout and informative LCD display (Fig. 1). The Transmitter is powered by 3 AAA type batteries. A Mode Key is provided to Index between the features and a Thermostat Key is used to turn on/off or index through Thermostat functions (Fig. 1 & 2).

OPERATING PROCEDURE
Pairing the Remote Control to Remote Receiver/Battery Holder (if required)
Install the 4 AA batteries into the receiver battery bay. Note the polarity of the battery and insert into the battery bay as indicated on the Battery cover (+/-). Place the 3 position slider switch in the “Remote” position. (fig. 3) Using the end of a paper clip, or other similar object, insert the end of the paper clip into the hole marked “PRG” on the Receiver front cover (fig 3). The Receiver will “beep” three (3) times to indicate that it is ready to synchronize with a Transmitter. Install the 3 AAA type batteries in the Transmitter battery bay, located on the base of the Transmitter. With the batteries already installed in the Transmitter, push the On button. The Receiver will “beep” four times to indicate the Transmitter’s command is accepted and sets to the particular code of that Transmitter. The system is now initialized.
Temperature Indication Display
With the system in the “OFF” position, press the Thermostat Key and the Mode Key at the same time. Look at the LCD screen on the Transmitter to verify that a C or F is visible to the right of the Room Temperature display. (Fig. 3)

Figure 1 – Proflame Transmitter
Transmission Thermostat OFF/ON/SMART

Child safety lock-out Low battery alarm
Room Temperature

Set Point Temperature/Level/State
Flame ON Fan
Figure 2 – Transmitter LCD Display

Aux ON

Figure 3 – Remote Control Display in Fahrenheit and Celsius Figure 4 – Remote Control Display

38 | E33-10 FPI Direct Vent Gas Insert

operating instructions | 39

Turn on the Appliance
Press the ON/OFF Key on the Transmitter. The Transmitter display will show all active Icons on the screen. At the same time the Receiver connects the thermopile to the gas valve millivolt coil and the appliance main burner turns on. A single “beep” from the Receiver will confirm reception of the command.
Turn off the Appliance
Press the ON/OFF Key on the Transmitter. The Transmitter LCD display will only show the room temperature and Icon (Fig. 7). At the same time the Receiver disconnects the thermopile from the gas valve millivolt coil and the appliance burner turns off. A single “beep” from the Receiver confirms reception of the command.

ROOM THERMOSTAT (TRANSMITTER OPERATION)
The Remote Control can operate as a room thermostat. The thermostat can be set to a desired temperature to control the comfort level in a room. To activate this function, press the Thermostat Key (Fig. 1). The LCD display on the Transmitter will change to show that the room thermostat is “ON” and the set temperature is now displayed (Fig. 5). To adjust the set temperature, press the Up or Down Arrow Keys until the desired set temperature is displayed on the LCD screen of the Transmitter.
ROOM TEMPERATURE

Remote Flame Control
The Proflame GTMF has six (6) flame levels. With the system on, and the flame level at the maximum in the appliance, pressing the Down Arrow Key once will reduce the flame height by one step until the flame is turned off. The Up Arrow Key will increase the flame height each time it is pressed. If the Up Arrow Key is pressed while the system is on but the flame is off, the flame will come on in the high position. A single “beep” will confirm reception of the command.

SET TEMPERATURE

Figure 5

Flame Off

Flame Level 1

SMART THERMOSTAT (TRANSMITTER OPERATION)
The Smart Thermostat function adjusts the flame height in accordance to the difference between the set point temperature and the actual room temperatures. As the room temperature gets closer to the set point the Smart Function will modulate the flame down. To activate this function, press the Thermostat Key (Fig. 1) until the word “SMART” appears to the right of the temperature bulb graphic (Fig. 6). To adjust the set temperature, press the Up or Down Arrow Keys until the desidered set temperature is displayed on the LCD screen of the Transmitter (Fig. 7).

Flame level 5

Flame Level Maximum

Figure 6 – Smart Flame Function

Figure 7

E33-10 FPI Direct Vent Gas Insert | 39

40 | operating instructions
Key Lock
This function will lock the keys to avoid unsupervised operation. To activate this function, press the MODE and UP Keys at the same time (fig. 18). To de- activate this function, press the MODE and UP Keys at the same time.
Figure 12
LOW BATTERY POWER DETECTION Transmitter
The life span of the remote control batteries depends on various factors: quality of the batteries used, the number of ignitions of the appliance, the number of changes to the room thermostat set point, etc. When the Transmitter batteries are low, a Battery Icon will appear on the LCD display of the Transmitter (Fig. 13) before all battery power is lost. When the batteries are replaced this Icon will disappear.
Receiver
The life span of the Receiver batteries depends on various factors: quality of Fig. 19 the batteries used, the number of ignitions of the appliance, the number of changes to the room thermostat set point, etc. When the Receiver batteries are low, No “beep” will be emitted from the Receiver when it receives an On/Off command from the Transmitter. This is an alert for a low battery condition for the Receiver. When the batteries are replaced the “beep” will be emitted from the Receiver when the ON/OFF Key is pressed (See Initialization of The System).
Figure 13
40 | E33-10 FPI Direct Vent Gas Insert

operating instructions | 41
PROFLAME I REMOTE RECEIVER BATTERY REPLACEMENT

Remote Receiver Battery Replacement
How to replace/add the batteries on remote receiver. Note:4 AA batteries are mandatory in the remote receiver to operate appliance when using remote control.

STEP 1

Move both the left/right slides as shown below.

The battery compartment will be pushed out slightly, to allow to easily extract it

STEP 2

Extract the battery compartment from the remote receiver/battery holder

Replace 4 x AA batteries and insert the battery compartment back into remote receiver/battery holder

STEP 3

Keeping the battery compartment pressed in, close the left slide

Close the right slide

STEP 4 Reinstall wall cover plate with 2 Phillips head screws.

E33-10 FPI Direct Vent Gas Insert | 41

42 | operating instructions
COPY OF LIGHTING INSTRUCTION PLATE

FOR YOUR SAFETY READ BEFORE LIGHTING
POUR VOTRE SÉCURITÉ ­ À LIRE AVANT LA MISE EN MARCHE
WARNING: If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life. Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this appliance. For assistance or additional information consult a qualified installer, service agency or gas supplier.
AVERTISSEMENT. Quiconque ne respecte pas à la lettre les instructions dans la présente notice risquede déclencher un incendie ou une explosion entraînant des dommages, des blessures ou la mort. Une installation, d’ajustement, de modification, de service ou d’entretien peut provoquer des blessures ou des dommages matériels. Reportez-vous au manuel du propriétaire fourni avec cet appareil. Pour obtenir de l’aide ou des informations supplémentaires consulter un installateur qualifié, une agence de service ou fournisseur de gaz.
A) This appliance has a pilot that must be lighted by hand. When lighting the pilot, follow these instructions exactly. B) BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will settle on the floor. WHAT TO DO IF YOU SMELL GAS – Do not try to light any appliance. – Do not touch any electric switch, do not use any phone in your building. – Leave the building immediately. – Immediately call your gas supplier from a neighbours phone. Follow the gas supplier’s instructions. – If you cannot reach your gas supplier, call the fire department.
C) Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, do not try to repair it; call a qualified service technician. Force or attempted repair may result in a fire or explosion.
D) Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and replace any part of the control system and any gas control which has been underwater.
A) Cet appareil est muni d’une veilleuse qui doit être allumée manuellement. Respectez les instructions ci-dessous à la lettre. B) AVANT LA MISE EN MARCHE, reniflez tout autour de l’appareil pour déceler une odeur de gaz. Reniflez au niveau du plancher, car certains gaz
sont plus lourds que l’air et peuvent s’accumuler au niveau du sol.
QUE FAIRE SI VOUS SENTEZ UNE ODEUR DE GAZ : · Ne tentez pas d’allumer l’appareil · Ne touchez à aucun interrupteur; n’utilisez pas de téléphones se trouvant dans le bâtiment. · Sortez du bâtiment immediatement · Appelez immédiatement votre fournisseur de gaz depuis un téléphone extérieur. Suivez les instructions du fournisseur. · Si vous ne pouvez pas rejoindre le fournisseur, appelez le service incendie.
C) Ne poussez ni ne tournez la manette d’admission du gaz qu’à la main. Ne jamais employer d’outil à cette fin. Si la manette reste coincée, ne tentez pas de la réparer; appelez un technicien qualifié. Quiconque tente de forcer la manette ou de la réparer peut provoquer une explosion ou un incendie.
D) N’utilisez pas cet appareil s’il a été plongé dans l’eau, même partiellement. Faites inspecter l’appareil par un technicien qualifié et remplacez tout élément du système de contrôle ou de commande qui a été plongé dans l’eau.
CAUTION: Hot while in operation. Do not touch. Severe burns may result. Due to high surface temperatures keep children, clothing and furniture, gasoline and other liquids having flammable vapors away. Keep burner and control compartment clean. See installation and operating instructions accompanying appliance.
ATTENTION : Surfaces chaudes lorsque l’appareil est en marche. Ne pas toucher. Risque de brûlures graves. En raison des températures élevées, les enfants, les vêtements et le mobilier, le carburant et tout autre liquide aux vapeurs inflammables doivent être tenus éloignés de l’appareil. Nettoyer régulièrement le brûleur et le compartiment des commandes. Voir les consignes d’installation et d’utilisation fournies avec l’appareil.

LIGHTING INSTRUCTIONS / CONSIGNES D’ALLUMAGE

1. STOP! Read the safety information above on this label.

2. Push in gas control knob slightly and turn clockwise slightly. Do not force.

to “OFF”. Knob cannot be turned from “PILOT” to “OFF” unless knob is pushed in

3. Wait five (5) minutes to clear out any gas. If you then smell gas STOP! Follow step “B” in the Safety Information above on this label. If you don’t

smell gas, go to the next step.

4. Push in gas control knob slightly and turn counterclockwise

to “PILOT” position.

5. Push in control knob all the way and hold in until the pilot lights. Continue to hold the control knob in for about 20 seconds after the pilot lights.

Release the knob.

6. Push in gas control knob slightly and turn counterclockwise

to “ON” position.

7. Turn on the flame switch.

8. STOP ! Lire les instructions de sécurité sur la portion supérieure de cette étiquette.

9. Enfoncer légèrement le bouton de commande de gaz et tournez dans le sens horaire

en position OFF. Le bouton ne peut pas être tourné

du PILOT à OFF à moins que le bouton soit enfoncé légèrement. Ne forcez pas.

3. Attendre cinq (5) minutes pour laisser échapper tout le gaz. Si vous sentez une odeur de gaz, ARRÊTEZ! Passez à l’étape “B” des instructions de

sécurité sur la portion supérieure de cette étiquette. S’il n’y a pas d’odeur de gaz, passez à l’étape suivante.

4. Enfoncer légèrement le bouton de commande de gaz et tournez dans le sens antihoraire

en position PILOT.

5. Pousser le bouton de commande de gaz à fond et le maintenir enfoncé jusqu’à ce que la veilleuse s’allume. Maintenir le bouton de commande de gaz enfoncé pendant environ 20 secondes après l’allumage de la veilleuse. Relâcher le bouton de commande de gaz.

6. Enfoncer légèrement le bouton de commande de gaz et tourner dans le sens antihoraire

en position ‘ON’.

7. Actionner l’interrupteur de flamme.

TO TURN OFF GAS TO APPLIANCE / POUR COUPER LE GAZ AU NIVEAU DE L’APPAREIL

1. Turn off the flame switch.

2. Push in the gas control knob slightly and turn

clockwise

to “OFF”. Do not force.

3. Turn off all electric power to the appliance if service is to be

performed.

You may shut off the pilot during prolonged non use periods to

conserve fuel.

1. Fermer l’interrupteur de flamme.

2. Enfoncer légèrement le bouton de commande de gaz et tournez

dans le sens horaire

en position OFF. Ne pas forcer.

3. Avant d’effectuer des opérations d’entretien, couper l’alimentation

électrique de l’appareil.

Pour économiser le carburant, vous pouvez éteindre la veilleuse

lorsque l’appareil reste longtemps inutilisé.

DO NOT REMOVE THIS INSTRUCTION PLATE

NE PAS ENLEVER CETTE ÉTIQUETTE D’INSTRUCTIONS

920-181a

AUTOMATIC CONVECTION FAN OPERATION
The fan operates automatically. Turn the knob on the side of the faceplate to adjust to the desired speed. The fan will turn on as the stove comes up to operating temperature. After the unit has been turned off and the unit has been cooled to below useful heat output range, the fan will shut off automatically.
NORMAL OPERATING SOUNDS OF GAS APPLIANCES
It is possible that you will hear some sounds from your gas appliance. This is perfectly normal due to the fact that there are various gauges and types of steel used within your appliance. Listed below are some examples. All are normal operating sounds and should not be considered as defects in your appliance.
Blower: Regency gas appliances use high tech blowers to push heated air farther into the room. It is not unusual for the fan to make a “whirring” sound when ON. This sound will increase or decrease in volume depending on the speed setting of your fan speed control.
Burner Tray: The burner tray is positioned directly under the burner tube(s) and logs and is made of a different gauge material from the rest of the firebox and body. Therefore, the varying thicknesses of steel will expand and contract at slightly different rates which can cause “ticking” and “cracking” sounds. You should also be aware that as there are temperature changes within the unit. These sounds will likely re-occur. Again, this is normal for steel fireboxes.
Blower Thermodisc: When thermally activated switch turns ON, it will create a small “clicking” sound. This is the contact switch closing.
Pilot Flame: While the pilot flame is on it will make a slight “whisper” sound.
Gas Control Valve: As the gas control valve turns ON and OFF, a dull clicking sound may be heard. This is normal operation of a gas regulator or valve.
Unit Body and Firebox: Different types and thicknesses of steel will expand and contract at different rates resulting in some “cracking” and “ticking” sounds which will be heard throughout the cycling process.

42 | E33-10 FPI Direct Vent Gas Insert

MAINTENANCE INSTRUCTIONS

1. Always turn the gas valve to the off position before cleaning. For relighting, refer to lighting instructions. Keep the burner and control compartment clean by brushing and vacuuming at least once a year. When cleaning the logs, use a clean soft paint brush as the logs are fragile and easily damaged.
2. Clean (never when unit is hot) appliance, with a damp cloth. Never use an abrasive cleaner. The optional finishes may be scratched if abrasives are used to clean them. The heater is finished in a heat resistant paint and should only be refinished with heat resistant paint (not with wall paint). Regency uses StoveBrite Paint Metallic Black #6309.
3. Make a periodic check of the burner for proper position and condition. Visually check the flame of the burner periodically, making sure the flames are steady: not lifting or floating. If there is a problem, call a qualified service person.
4. The appliance and venting system must be inspected before use, and at least annually, by a qualified field service person, to ensure that the flow of combustion and ventilation air is not obstructed. During the annual service call, the burners should be removed and cleaned from the burner tray.
5. Keep the area near the appliance clear and free from combustible materials, gasoline and other flammable vapours and liquids.
   WARNING: CHILDREN AND ADULTS SHOULD BE ALERTED TO THE HAZARDS OF HIGH SURFACE TEMPERATURE AND SHOULD STAY AWAY TO AVOID BURNS OR CLOTHING IGNITION. YOUNG CHILDREN SHOULD BE CAREFULLY SUPERVISED WHEN THEY ARE IN THE SAME ROOM AS THE APPLIANCE.
   CAUTION: ANY SAFETY SCREEN OR GUARD REMOVED FOR SERVICING AN APPLIANCE MUST BE REPLACED PRIOR TO OPERATING THE APPLIANCE.

maintenance | 43

CLOTHING OR OTHER FLAMMABLE MATERIAL SHOULD NOT BE PLACED ON OR NEAR THE APPLIANCE.
6) Each time the appliance is lit, it may cause condensation and fog the glass. This condensation and fog is normal and will disappear in a few minutes as the glass heats up.
Never operate the appliance without the glass properly secured in place or with the door open.
7) Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
8) Periodically check the pilot flames. Correct flame pattern has three strong blue flames: 1 flowing around the thermopile and 1 around the thermocouple, and 1 flowing across the front of the burner.
Note: If you have an incorrect flame pattern, contact your Regency dealer for further instructions.
Front Burner Tube
Incorrect flame pattern will have small, probably yellow flames, not coming into proper contact with the rear of the burner or thermopile.

GENERAL VENT MAINTENANCE
Conduct an inspection of the venting system semi-annually. Recommended areas to inspect as follows:

1. Check the Venting System for corrosion in areas that are exposed to the elements. These will appear as rust spots or streaks, and in extreme cases, holes. These components should be replaced immediately.
2. Remove the Termination Cap, and shine a flashlight down the Vent. Remove any bird nests, or other foreign material.
3. Checkforevidencesofexcessivecondensation, such as water droplets forming in the inner liner, and subsequently dripping out the joints. Continuous condensation can cause corrosion of caps, pipe, and fittings. It may be caused by having excessive lateral runs, too many elbows, and exterior portions of the system being exposed to cold weather.
4. Inspect joints to verify that no pipe sections or fittings have been disturbed, and consequently loosened. Also check mechanical supports such as Wall Straps, or plumbers’ tape for rigidity.
   LOG REPLACEMENT
   The unit should never be used with broken logs. Turn off the gas valve and allow the unit to cool before opening door to carefully remove the logs. The pilot light generates enough heat to burn someone. If for any reason a log should need replacement, you must use the proper replacement log. The position of these logs must be as shown in the diagram under Log Installation.
   NOTE: Improper positioning of logs may create carbon build-up and will alter the unit’s performance which is not covered under warranty.

GLASS GASKET
If the glass gasket requires replacement use a tadpole gasket for the Flush Front (Part # 846-697).

Front Burner Tube Top View of pilot flame

E33-10 FPI Direct Vent Gas Insert | 43

44 | maintenance

DOOR GLASS
Your Regency stove is supplied with high temperature, 5 mm Neoceram ceramic glass that will withstand the highest heat that your unit will produce. Do not abuse the glass by striking the surface or by slamming the door shut.
If your glass requires cleaning, we recommend using an approved glass cleaner available at all authorized dealers. Do not use abrasive materials. Do not clean the glass when hot.
In the event that you break your glass by impact, purchase your replacement from an authorized Regency dealer only, do not use substitute materials. Follow our step-by-step instructions for replacement. Warning: Wear gloves when removing damaged or broken glass.

To Remove Fan:
1. Turn the unit off and allow it to cool down to room temperature.
2. Unplug or disconnect power source to stove.
3. Remove the safety screen and glass door, see instructions in manual.
4. Remove logs and grate -see manual for details.
5. Remove optional brick panel set, if installed (refer to the “Optional Brick Panel” section). When removing side brick panels the two screws that hold the grate down must be removed first.

8. Remove the rear log support by unscrewing the 2 screws. Screws
9. Remove the 12 screws holding the Access Panel in place.

Caution: Do not operate appliance with glass panels removed, cracked or broken. Replacement of the glass should be done by a licensed or qualified service person.
Flush Glass Replacement

Screws

Remove the flush door front (refer to the “Standard Flush Door” section). Remove the 4 glass clips from
each corner. Slide in the new replacement glass.
Push the 4 glass clips back onto the frame.

6. Straighten the adjustment wire under the firebox base.

Fan Access Plate Screws
10. Unplug the wires from the fan motor (from inside the stove).

Air Shutter Wire

Straighten adjustment wire

7. Remove the Burner by removing the 2 screws
(1 on burner bracket and one on valve tray). Tilt the burner up and slide to the left away
from the orifice.

11. Remove the 2 screws from the fan bracket.

FAN MAINTENANCE
If your fan requires maintenance or replacement, access to the fan is through the plate on the floor of the firebox. NOTE: the unit MUST NOT be operated without the fan access panel securely in place.
Caution: Label all wires prior to disconnecting when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing.

Screws

Screws

44 | E33-10 FPI Direct Vent Gas Insert

maintenance | 45

12. Pull Fan Assembly forward, to disengage the fan clip on the rear wall. Then lift the Fan Assembly up and pull through firebox opening.

7. When removing base brick sides the two screws that hold the grate down must be removed first.

11. Disconnect the inlet gas line.
12. Unplug the black and red wires at the valve. Undo the 2 TP wires at the valve.

Screws

13. Remove the 17 screws on the valve tray.

8. Straighten the adjustment wire under the firebox base.
14. Take out the valve tray from the unit.

13. Disconnect green wire from power cord.

Air Shutter Wire

Replacing fan:
14. Reverse above steps.
Seal fan access panel using high temperature silicone (sparingly).

Straighten adjustment wire. 9. Remove the Burner by removing the 2 screws
(1 on burner bracket and one on valve tray). Tilt the burner up and slide to the left away from the orifice.
Screws

15. Scrape off the old gasket from the floor of the firebox and from the valve access plate.
16. Install new gasket and valve assembly (reverse steps 9-14).
NOTE: Failure to install a new gasket may severely affect the appliance performance.

VALVE ASSEMBLY REMOVAL AND INSTALLATION
1. Turn the unit off and allow it to cool down to room temperature.
2. Unplug or disconnect power source.
3. Shut off the main gas supply.

10. Remove the rear log support by unscrewing the 2 screws.
Screws

17. Hook up gas line and check for gas leaks with soap and water solution or a gas leak detector. Do not use open flame for leak testing.
18. Set up the air shutter to 5/16″ for NG and 7/16″ for LP.
19. Fire up the unit temporarily.
20. Check the manifold pressure 3.8″ W.C. for NG and 11″ W.C. for LP.

4. Remove the safety screen and glass door.

21. Reverse steps 4-8.

5. Remove logs and grate.

6. Remove optional brick set, if installed.

E33-10 FPI Direct Vent Gas Insert | 45

46 | maintenance
GAS MAINTENANCE – RECOMMENDED ANNUAL ROUTINE

In order for your Regency appliance to continue to provide comfort to your home periodic maintenance must be performed to ensure it is operating at peak efficiency. The items in the list should be checked by a licensed gas service technician during the annual service check. Your unit may require more frequent maintenance checks if you notice any changes in how it operates. Operational changes to look for can include, but are not limited to, extended start up time, increased fan noise, residue/carbon build up, white build up on the glass/firebox, increased operating noise etc. Should any of these or other conditions arise, discontinue use and schedule a service check with your local licensed gas technician. The list below shows items your licensed service technician will need to check and service at least annually.

Clean
· Glass · Interior bricks / panels · Burner ports & burner air shutter · Fan blades · Log set · Pilot orifices · Pilot hood (change as needed) · Flame sensor (electronic ignition models) · Flame electrode · Burner orifice · Thermocouple (millivolt models) · Thermopile (millivolt models)

Inspect
· Pilot assembly · Burner · Pressure relief gaskets/doors · Flue connector gasket if present · Door seal · Firebox · Venting · Batteries (remote handheld, remote receiver,
DC sparker, change as needed) · Burner media (change as needed) · Air shutter setting · Wiring

Check
· Voltage on thermocouple/thermopile (millivolt models)
· Ohms reading on flame sense (electronic ignition models)
· Inlet/outlet fuel pressures as per rating plate · Voltage/ohms readings on gas valve · Ohms reading to on/off switch circuit (Mili-
volt models)

Gas Leak Tests
· Check main gas line connection to valve · Check shut off valve connections · Check connection at gas valve outlet · Check connection at main burner orifice · Check pilot fuel line at valve and at pilot
assembly

46 | E33-10 FPI Direct Vent Gas Insert

MAIN ASSEMBLY

Part #

Description

1. 340-038 2) 340-103

Fan Access Plate Gasket – Fan Access Plate

3. 320-517/P
   910-331/P 5) 910-750
   910-752 910-330 904-586

Fan Assembly 120 V (includes Fan Cover Gasket) Replacement Fan Motor 120 V Power Cord
Wire Harness (Faceplate) Fan Speed Controller
Fan Speed Controller Knob

7. 910-142
8. • 9. 320-070

Fan Auto On/Off Thermodisc
Thermodisc Bracket Fan Switch Cover

13. 340-022 17) 18) 19) * 20) 342-010
14. 342-013
15. 342-012
16. 342-011
    940-342/P 846-697 904-691
    770-066F
    W260280 942-117
    W260260

Baffle Plate Wire Holder Clip Strain Relief Grommet for Power Cord
Door Trim
Mesh
Screen Frame
Bottom Inside Frame
Replacement Glass (includes Glass Gasket) Gasket Tadpole Tape (12′) (936-155) Glass U Clip (each) – 4 per Unit
Pressure Relief Top Plate (each)
Pressure Relief Top Plate Gasket (each) Pressure Relief Frame (each)
Pressure Relief Frame Gasket (each)

340-901 340-902

Brick Panel Set – Standard Brown Brick Panel Set – Standard Red

33. • 34. • 35. • 36. • 37. 511-031 38) 340-043
                            340-094 340-528
34. • 45. • 46. • 47. • 48. 340-523 49) 340-099 50) 51)

Brick Panel – Right Brick Panel – Left Brick Panel – Back

Brick Clip Trim Brick Front Bottom Back Brick Clip Base Brick Panel (3pc)

21

Stove Top

Adaptor Adaptor

Stop Holding

Brkt

–

Le2ft2

Adaptor Holding Brkt – Right

Flue Adaptor Assembly

Thermal Insulation

Insulation Hold Down Bracket

919-379 Manual

• Not available as a replacement part.

parts list | 47

37
36 38

34 37
BRICK PANEL SET

35 33

13 494

48

19 18 17

9

78

5

20

1 2

3

23

E33-10 FPI Direct Vent Gas Insert | 47

48 | parts list

BURNER & LOG ASSEMBLY

Part #

Description

52. 340-104

Gasket – Valve Tray

342-574/P Valve Assembly – NG 342-576/P Valve Assembly – LP

57. 910-578 910-580

Valve – S.I.T. – Natural Gas Valve – S.I.T. – Propane
Valve Tray

66. 910-038/P Pilot Assy-3 Flame-S.I.T.-NG

910-039/P Pilot Assy – 3 Flame – S.I.T. – LP

67. 904-690

Orifice #31 – NG

904-641 936-170 68) W840470

Orifice #50 – LP Orifice Gasket Pilot assembly gasket

69 73 70

69. 910-386 Thermocouple

70. 910-341 Thermopile

71. 910-432 Pilot Tube

72. 910-096

Pilot Hood 3 way

92

73. 910-030 Electrode

910-036

Pilot Orifice NG

72

910-037

Pilot Orifice LP

79. 948-433

Burner Assy – NG/LP

82. 340-047 Burner Grate

71

911-338/P Remote Receiver

910-592 Remote Transmitter – Silver

911-175/P Remote Transmitter – Black

911-164

Valve/Remote wiring harness

342-969 Conversion Kit- LP

820-463

Remote Receiver Heat Shield

91. 910-073

DC Spark Box

910-074

DC Spark Box Wire

340-930

• • • • • • • • 946-669
                946-708

92. 340-528

Complete Log Set
Bottom Log Center Top Log Front Log Left Log Right Log Top Left Log Rear Log Top Right Log Platinum Bright Embers
Embaglow Bright Embers
Base Brick Panel (3 pc)

• Not available as a replacement part.

48 | E33-10 FPI Direct Vent Gas Insert

VIGNETTE FACEPLATE

Part # Description

5

1 342-914 Faceplate Vignette Mt. Black

2 342-934 Faceplate Vignette 4 sided Mt. Black

3 342-952 Hearth Trim 2″ Non-adjustable 6

4 342-918 Vignette Door Inlay Chrome

7

342-919 Vignette Door Inlay Metallic Black *

342-920 Vignette Door Inlay Tuscan Sunset

342-957 342-954
342-959
342-956 299-955

Oversize Backing Plate

Backing Plate Custom 3-Sided * Vignette

Backing Plate Custom 4 Sided * Vignette

Spacer Vignette Mt. Blk

Hearth Trim Adjustable

3 Sided Vignette Faceplate

4

1

parts list | 49
342-924 Faceplate Low Profile Mt. Black 342-934 Faceplate Vignette 4 sided.Mt. Black 342-958 Backing Plate Custom 3 sided 342-959 Backing Plate Custom 4 sided
Not Shown
Vignette Door Inlay

4 Sided Vignette Faceplate

5 Oversize Backing Plate

2 6 Spacer Vignette

3 Hearth Trim Non-Adjustable

7 Hearth Trim Adjustable

E33-10 FPI Direct Vent Gas Insert | 49

50 | warranty

Limited Lifetime Warranty
FPI Fireplace Products International Ltd. (for Canadian customers) and Fireplace Products U.S., Inc. (for U.S. customers) (collectively referred to herein as “FPI”) extends this Limited Lifetime Warranty to the original purchaser of this appliance provided the product remains in the original place of installation. The items covered by this limited warranty and the period of such coverage is set forth in the table below.

Some conditions apply (see below).

The policy is not transferable, amendable or negotiable under any circumstances.

Indoor Gas Products Warranty Coverage Parts and Labor Firebox and Heat Exchanger Steel Burner Tube Glass Thermal breakage only All Surrounds/Inlays Finishes Brick Panels/Log sets/Ceramic Burners All Castings Valve assembly and all gas control components, (Pilot assembly, flame sensors, Spark Electrode, Pilot Tubing, Orifices, Thermocouple, Thermopile) All Other Electrical components,(Ignition Control Boards, Wiring, Switches, Blowers, Blower Control Module, Battery Pack, Remote Control Systems) Enamel Panels Venting/Venting Components All Stainless steel surrounds All Firebox Media (Crystals, Firebeads, Volcanic, Ceramic & Spa Stones) All hardware Mesh/Glass Safety Barriers Accent Light Bulbs Glass (Crazing)

Part
Lifetime

5 years

2 years

Supplier 1 year Warranty

Labor Coverage
(Years) 3 3 3 3 3 3
2
2
1 1 1
1
1 1 1 1

Conditions:
Warranty protects against defect in manufacture or FPI factory assembled components only, unless herein specified otherwise.

Any part(s) found to be defective during the warranty period as outlined above will be repaired or replaced at FPI’s option through an accredited distributor, dealer or pre-approved and assigned agent provided that the defective part is returned to the distributor, dealer or agent for inspection if requested by FPI. Alternatively, FPI may at its own discretion fully discharge all of its obligations under the warranty by refunding the verified purchase price of the product to the original purchaser. The purchase price must be confirmed by the original Bill of Sale.

The authorized selling dealer, or an alternative authorized FPI dealer if pre- approved by FPI, is responsible for all in-field diagnosis and service work related to all warranty claims. FPI is not responsible for results or costs of workmanship of unauthorized FPI dealers or agents in the negligence of their service work.

50 | E33-10 FPI Direct Vent Gas Insert

warranty | 51
At all times FPI reserves the right to inspect reported complaints on location in the field claimed to be defective prior to processing or authorizing of any claim. Failure to allow this upon request will void the warranty.
All warranty claims must be submitted by the dealer servicing the claim, including a copy of the Bill of Sale (proof of purchase by you). All claims must be complete and provide full details as requested by FPI to receive consideration for evaluation. Incomplete claims may be rejected.
Unit must be installed according to all manufacturers’ instructions as per the manual.
All Local and National required codes must be met.
The installer is responsible to ensure the unit is operating as designed at the time of installation.
The original purchaser is responsible for annual maintenance of the unit, as outlined in the owner’s manual. As outlined below, the warranty may be voided due to problems caused by lack of maintenance.
Repair/replacement parts purchased by the consumer from FPI after the original coverage has expired on the unit will carry a 90 day warranty, valid with a receipt only. Any item shown to be defective will be repaired or replaced at our discretion. No labor coverage is included with these parts
Exclusions:
This Limited Lifetime Warranty does not extend to paint, rust or corrosion of any kind due to a lack of maintenance or improper venting, combustion air provision, corrosive chemicals (i.e. chlorine, salt, air, etc.), door or glass gasketing.
Malfunction, damage or performance based issues as a result of environmental conditions, location, chemical damages, downdrafts, installation error, installation by an unqualified installer, incorrect chimney components (including but not limited to cap size or type), operator error, abuse, misuse, use of improper fuels , lack of regular maintenance and upkeep, acts of God, weather related problems from hurricanes, tornados, earthquakes, floods, lightning strikes/bolts or acts of terrorism or war, which result in malfunction of the appliance are not covered under the terms of this Limited Lifetime Warranty.
FPI has no obligation to enhance or modify any unit once manufactured (i.e. as products evolve, field modifications or upgrades will not be performed on existing appliances).
This warranty does not cover dealer travel costs for diagnostic or service work. All labor rates paid to authorized dealers are subsidized, pre- determined rates. Dealers may charge homeowner for travel and additional time beyond their subsidy.
Any unit showing signs of neglect or misuse will not be covered under the terms of this warranty policy and may void this warranty. This includes units with rusted or corroded fireboxes which have not been reported as rusted or corroded within three (3) months of installation/purchase.
Units which show evidence of being operated while damaged, or with problems known to the purchaser and causing further damages will void this warranty.
Units where the serial no. has been altered, deleted, removed or made illegible will void this warranty.
Minor movement, expansion and contraction of the steel is normal and is not covered under the terms of this warranty.
FPI is not liable for the removal or replacement of facings or finishing in order to repair or replace any appliance in the field.
Freight damages for products or parts are not covered under the terms of the warranty.
Products made or provided by other manufacturers and used in conjunction with the FPI appliance without prior authorization from FPI may void this warranty.
E33-10 FPI Direct Vent Gas Insert | 51

52 | warranty

Limitations of Liability:
The original purchaser’s exclusive remedy under this warranty, and FPI’s sole obligation under this warranty, express or implied, in contract or in tort, shall be limited to replacement, repair, or refund, as outlined above. IN NO EVENT WILL FPI BE LIABLE UNDER THIS WARRANTY FOR ANY INCIDENTAL OR CONSEQUENTIAL COMMERCIAL DAMAGES OR DAMAGES TO PROPERTY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, FPI MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE. IF IMPLIED WARRANTIES CANNOT BE DISCLAIMED, THEN SUCH WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

Some U.S. states do not allow limitations on how long an implied warranty lasts, or allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

Customers located outside the U.S. should consult their local, provincial or national legal codes for additional terms which may be applicable to this warranty.

How to Obtain Warranty Service:
Customers should contact the authorized selling dealer to obtain warranty service. In the event the authorized selling dealer is unable to provide warranty service, please contact FPI by mail at the address listed below. Please include a brief description of the problem and your address, email and telephone contact information. A representative will contact you to make arrangements for an inspection and/or warranty service.

Canadian Warrantor:

U.S. Warrantor:

FPI Fireplace Products International Ltd. 6988 Venture St. Delta, British Columbia Canada, V4G 1H4

Fireplace Products U.S., Inc. PO Box 2189 PMB 125 Blaine, WA United States, 98231

Or contact the Regency Customer Care Centre at 1-800-442-7432 (phone) / 604-946-4349 (fax)

Product Registration and Customer Support:
Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and marketing of hearth products. To provide the best support for your product, we request that you complete a product registration form at http://www.regency-fire.com/Customer-Care /Warranty-Registration.aspx within ninety (90) days of purchase.

52 | E33-10 FPI Direct Vent Gas Insert

warranty | 53

Product Registration and Customer Support:
Thank you for choosing a Regency Fireplace. Regency strives to be a world leader in the design, manufacture, and marketing of hearth products. To provide the best support for your product, we request that you complete a product registration form found on our Web Site under Customer Care within ninety (90) days of purchase.
For purchases made in CANADA or the UNITED STATES: http://www.regency-fire.com /Customer-Care/Warranty-Registration.aspx
For purchases made in AUSTRALIA: http://www.regency-fire.com.au/Customer-Care /Warranty-Registration.aspx
You may also complete the warranty registration form below to register your Regency Fireplace Product and mail and/or fax it back to us, and we will register the warranty for you. It is important you provide us with all the information below in order for us to serve you better.
Warranty Registration Form (or Register online immediately at the above Web Site):

Warranty Details Serial Number (required): Purchase Date (required) (mm/dd/yyyy): Product Details Product Model (required): Dealer Details Dealer Name (required): Dealer Address: Dealer Phone #: Installer: Date Installed (mm/dd/yyyy): Your Contact Details (required) Name: Address: Phone: Email:

For purchases made in CANADA:
FPI Fireplace Products International Ltd. 6988 Venture St. Delta, British Columbia Canada, V4G 1H4
Phone: 604-946-5155 Fax: 1-866-393-2806

For purchases made in the UNITED STATES:
Fireplace Products US, Inc. PO Box 2189 PMB 125 Blaine, WA United States, 98231

For purchases made in AUSTRALIA:
Fireplace Products Australia Pty Ltd 99 Colemans Road Dandenong South, Vic. 3175 Australia

Phone: 604-946-5155 Fax: 1-866-393-2806

Phone: +61 3 9799 7277 Fax: +61 3 9799 7822

For fireplace care and tips and answers to most common questions please visit our Customer Care section on our Web Site. Please feel free to contact your selling dealer if you have any questions about your Regency product.

E33-10 FPI Direct Vent Gas Insert | 53

Installer: Please complete the following information
Dealer Name & Address: ____ Installer: Phone #: Date Installed: ___ Serial #:

Regency and Energy are trademarks of Fireplace Products International Ltd. © Copyright 2023, Fireplace Products International Ltd. All rights reserved.

Printed in Canada

References

• Warranty Registration | Register Your Unit Today | Regency
• Warranty Registration | Register Your Unit Today | Regency

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