REGENCY ES10 Series Studio LED Electric Fire Range with Thermostatic Remote Control Instruction Manual
- June 15, 2024
- Regency
Table of Contents
- ES10 Series Studio LED Electric Fire Range with Thermostatic Remote
- OPERATING INSTRUCTIONS
- OPERATING THE APPLIANCE – TROUBLESHOOTING
- INSTALLATION
- TECHNICAL SPECIFICATION
- DIMENSIONS
- CONTROL SYSTEM TECHNICAL DATA
- FRAMING INSTALLATION
- LED MOOD LIGHTING STRIP KIT INSTALLATION
- LOG SET – LOG LAYOUT
- MAINTENANCE
- WIRING DIAGRAM
- SPARE PARTS LIST
- INFORMATION REQUIREMENT FOR ELECTRIC LOCAL SPACE HEATERS
- LIMITED WARRANTY
- :___
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Studio
LED Electric Fire Range
with Thermostatic Remote Control
Models: ES105, ES135, ES165 Instructions for Use, Installation &
Servicing
For use in the US (United States) and CA (Canada)
ES10 Series Studio LED Electric Fire Range with Thermostatic Remote
Control
IMPORTANT
THE HEATER OUTLET GRILLE BECOMES VERY HOT WHILE IN OPERATION. DO NOT COVER THE
OUTLET GRILLE OR ANY PART OF THE APPLIANCE. For use with 120V 60Hz electricity
supply only. Please read these instructions carefully before installation.
Failure to follow them could result in serious injury. SAVE THESE
INSTRUCTIONS: Leave this manual with the appliance, they will be needed when
maintenance or servicing is required. THIS APPLIANCE MUST BE GROUNDED
STUDIO ES105 | STUDIO ES135 | STUDIO ES165 |
---|---|---|
228-460 | 228-484 | 228-541 |
WARRANTY
This product carries a 1 year warranty.
Please note that all warranties are effective from the date of purchase.
Full terms and conditions are detailed in the Warranty Statement on the
Regency website www.regency-fire.com. In the event of any conflict of
information the wording on the website shall prevail.
Important Note: Should any problems be experienced with your product, claims
must first be submitted to the Dealer where the appliance was purchased from
who will offer immediate assistance or contact Regency on your behalf.
IMPORTANT
The hand-held transmitter is configured in the factory with a unique signal
code. The hand-held transmitter is ready for use once the 2 AAA batteries are
installed.
If the handset loses it signal or needs to be replaced, see chapter in the
servicing section for details.
DISPOSAL
Recycle in accordance with Code of Federal Regulations (CFR), Title 40, Part
273.
This device is classified as electrical and electronic equipment As such, it
must not be disposed of with household waste.
At the end of its useful life please take this product to an appropriate
recycling center or collection point. You can find your nearest recycling drop
off point by contacting your locality’s waste management office.
WARNING: Cancer and Reproductive Harm
www.P65Warnings.ca.gov 919-874
SAFETY ALERT KEY
WARNING! Indicates a hazardous situation which, if not avoided could
result in death or serious injury. CAUTION!
Indicates a hazardous situation which, if not avoided, could result in minor
or moderate injury.
IMPORTANT
A 15 amp, 60Hz 120 Volt circuit is required for installation of this
Appliance. A dedicated circuit is not required, but is highly recommended to
prevent circuit breaker from tripping or fuse failure. Failure to provide
adequate power to this Appliance will void your warranty. NOTE: If hard wiring
to the Appliance, this must be completed by a qualified electrician. Failure
to do so will void your warranty.
IMPORTANT INSTRUCTIONS
When using electrical appliances, basic precautions should always be followed
to reduce the risk of fire, electric shock, and injury to persons, including
the following:
-
Read all instructions before installing or using this heater.
-
This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, etc. and curtains at least 3.3’/1m from the front of the heater and keep them away from the sides and rear.
-
Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
-
Do not operate any heater after it malfunctions. Disconnect power at service panel and have heater inspected by a reputable electrician before reusing.
-
Do not use outdoors.
-
To disconnect heater, turn controls to off, and turn off power to heater circuit at main disconnect panel (or operate internal disconnect switch if provided).
-
Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
-
To prevent a possible fire, do not block air intakes or exhaust in any manner.
-
A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable vapors or liquids are used or stored.
-
Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
-
This heater may include an audible or visual alarm to warn that parts of the heater are getting excessively hot. If the alarm sounds (or illuminates), immediately turn the heater off and inspect for any objects on or adjacent to the heater that may have blocked the airflow or otherwise caused high temperatures to have occurred.
DO NOT OPERATE THE HEATER WITH THE ALARM SOUNDING (OR ILLUMINATING). -
“SAVE THESE INSTRUCTIONS”
USER INSTRUCTIONS
ALWAYS check your appliance cord and plug connections with each use!
A. MAKE SURE the plug fits tight in the outlet! Faulty wall outlet connections
or loose plugs can cause the outlet to overheat.
B. Appliances draw more current than small appliances. Overheating may occur
even if it has not occurred with the use of other appliances.
C. During use check frequently to see if the plug outlet is HOT!
If the outlet or faceplate is HOT, discontinue use immediately and have a
qualified electrician inspect and/or replace the faulty outlets.
SAVE THESE INSTRUCTIONS.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
FCC warning:
Any Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This product generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation.
If this product does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment should be installed and operated with a minimum distance 8″
(203 mm) between the radiator and your body. Refer to manual for a copy of the
serial decal.
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
- this device may not cause interference, and
- this device must accept any interference, including interference that may cause undesired operation of the device.
Under Industry Canada regulations, this radio transmitter may only operate
using an antenna of a type and maximum (or lesser) gain approved for the
transmitter by Industry Canada. To reduce potential radio interference to
other users, the antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communication.
This appliance has been approved to the following standards:
- ICES-003:Issue 6 – Information Technology Equipment (Including Digital Apparatus) — Limits and Methods of Measurement
- ANSI C63.4:2014 – American National Standard for Methods of Measurement of Radio-Noise Emissions from Low-Voltage Electrical and Electronic Equipment in the Range of 9 kHz to 40 GHz
- ANSI C63.10:2013 – American National Standard of Procedures for Compliance Testing of Unlicensed Wireless Devices
- 47 CFR Part 15, Subpart B – Radio Frequency Devices
- 47 CFR Part 15, Subpart C 15.231 – Radio Frequency Devices
- C22.2 No 46-13 – Electric Air Heaters
- UL 2021 (4th Edition) – Fixed and Location-Dedicated Electric Room Heaters
- FCC Rules 15C – Federal Communication Commission
- RSP-100 – Labelling Requirements for IC
- RSS-102 Issue 5 (March 2015) – Radio Frequency (RF) Exposure Compliance of Radiocommunication Apparatus
- RSS-210 Issue 9 (November 2017) – Licence-Exempt Radio Apparatus: Category I Equipment
- RSS-Gen Clause 4.6.1 – General Requirements for Compliance of Radio Apparatus
OPERATING INSTRUCTIONS
WARNING! Do not operate the appliance if it is damaged or has
malfunctioned. If you suspect the appliance is damaged or has malfunctioned
call a qualified service technician to inspect the appliance, and replace any
part of the electrical system if necessary, before reuse. Do not disconnect
the power at the main supply while the appliance is running.
Use the functions on the remote to turn the fire off and ensure the on/off
switch has been moved to the off position before disconnecting.
IMPORTANT
PARTS OF THE OUTER CASING OF THIS APPLIANCE ARE CONSIDERED BY THE MANUFACTURER
TO BE A WORKING SURFACE WHICH BECOMES HOT WHEN THE HEATER IS SWITCHED ON. IT
IS THEREFORE RECOMMENDED THAT A FIREGUARD COMPLYING WITH BS 8423 (LATEST
EDITION) IS USED IN THE PRESENCE OF YOUNG CHILDREN, THE ELDERLY OR INFIRM. THE
HEATER OUTLET GRILLE BECOMES VERY HOT WHILE IN OPERATION.
DO NOT COVER THE OUTLET GRILLE OR ANY PART OF THE APPLIANCE.
For use with 120V 50Hz electricity supply only.
Please read these instructions carefully before installation and keep them in
a safe place.
They will be needed when maintenance or servicing is required.
THIS APPLIANCE MUST BE EARTHED
THIS PRODUCT IS ONLY SUITABLE FOR WELL INSULATED SPACES AND OCCASIONAL USE.
IMPORTANT INFORMATION AND HEALTH AND SAFETY
WARNING: Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to this manual.
For assistance or additional information, consult a qualified installer.
Read all of the instructions carefully before using the appliance.
Remove all packaging and dispose of at an appropriate recycling facility.
Do not locate this appliance immediately below a fixed socket outlet.
Parts of the outer casing of this appliance are considered by the manufacturer
to be a working surface which becomes hot when the heater is switched on. You
must use a suitable fire guard to protect children, the elderly and the
infirm.
Do not use this appliance in the immediate surroundings of a bath, shower,
swimming pool or any other area where the appliance could come into contact
with water or humidity, e.g. a bathroom.
WARNING! DO NOT COVER
Do not allow the appliance to be covered or let the air inlet/outlet become
obstructed as the appliance may overheat. Please note the warning symbol on
the appliance (see above).
For indoor use only. This appliance is not suitable for use outside the house.
This appliance must be installed in a purpose built studwork enclosure. Ensure
the appliance is level and that furniture,curtains etc. are positioned no
closer than 1m/3.3 feet.
Where the electricity supply cable has to pass through a fire place, stone
surround etc. ensure suitable rubber bushes are fitted at possible wear
points.
If installed in an open fireplace, blank off the chimney to reduce the risk of
a back draught which can cause the safety cut-out to operate.
Keep the power cord away from hot surfaces and hot conditions. Do not route
the power lead in front of the appliance.
When the fire has been installed the position of the plug must be accessible.
If the electricity supply cable is damaged do not use the appliance until it
has been replaced. For safety reasons the replacement has to be carried out by
a service agent or a similarly competent electrician.
To ensure that the paint is properly cured, it is recommended that you burn
your electric fireplace for at least four (4) hours the first time with the
heater on. During the first fire, the unit will release an odour caused by the
curing of the paint and the burning off of oils remaining from manufacturing.
Smoke detectors may go off at this time. Open windows to ventilate the room
for a couple of hours.
CAUTION: In order to avoid a hazard due to inadvertent resetting of the
thermal cut-out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is regularly
switched on and off by the utility.
Do not operate the appliance if it is damaged.
Repairs of electrical appliances must only be performed by an electrical
engineer. Should the appliance fail to operate,or in case of any damage,
please contact the retailer from whom the appliance was purchased.
This appliance can be used by children aged from 8 years and above and persons
with reduced physical, sensory or mental capabilities or lack of experience
and knowledge if they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user maintenance
shall not be made by children without supervision.
Children of less than 3 years should be kept away unless continuously
supervised.
Children aged from 3 years and less than 8 years shall only switch on/off the
appliance provided that it has been placed or installed in its intended normal
operating position and they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards
involved. Children aged from 3 years and less than 8 years shall not plug in,
regulate and clean the appliance or perform maintenance.
Caution: Some parts of this product can become very hot and cause burns.
Particular attention has to be given where children and vulnerable people are
present.
However Regency recommend:
This appliance is not intended to be used by persons under the age of 12,
persons with reduced physical, sensory or mental capabilities or persons with
lack of experience and knowledge in the safe operation of the appliance.
The appliance may be operated by persons above the age of 12 provided they
have been instructed in the safe use of the appliance and that they understand
the hazards involved. Persons above the age of 12 may also operate the
appliance under the supervision of a responsible adult.
Parts of this appliance become hot while in operation and under no
circumstances should persons under the age of 12 be left alone with the
product when it is in operation unless a suitable fireguard is used to protect
them against the possibility of coming into direct contact with the appliance.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children without
supervision.
WARNING! Do not operate the appliance if it is damaged or has
malfunctioned. If you suspect the appliance is damaged or has malfunctioned
call a qualified service engineer to inspect the appliance, and replace any
part of the electrical system if necessary, before reuse.
Do not disconnect the power at the main supply while the appliance is running.
Use the functions on the remote to turn the fire off and ensure the main
switch has been moved to the off position before disconnecting.
MANUAL CONTROL PANEL
- Remote Reset Button
- Heater Running Indicators
- All Lights On/Off
- Flame Setting Button
- Fuel Bed Setting Button
- Mains Power On/Off
OPERATING THE APPLIANCE
Press 6 to Turn the Appliance On/Off.
NOTE: To use both remote and manual functions the manual on/off switch
must be in ‘ON’ position.
To prevent the product overheating, there is a 10s delay when turning on and
off the heater fan.
The manual button controls basic functions.
Use the remote hand set to carry out all functions.
Press 3 to Turn Flames and Fuel bed ON/Off at the same time.
Press 4 to select the colour of flame or return to the OFF position.
There are three flame colour options.
Press 5 to select the colour of fuel bed or return to the OFF position.
There are fourteen fuel bed colour options.
Note: The appliance will lose the memory for the light functions when the
switch is set to the Off Position or the remote runs out of power.
REMOTE CONTROL
The remote control should be left on a flat surface in the room where the
appliance is installed and away from any direct flow of hot air.
| – Power On/Off
---|---
| – Heater
| – Flames
| – Fuel Bed
| – Mood Lighting Strip (Optional)
| – Colour option
| – Levels
OPERATING THE APPLIANCE – QUICK START
| Turn the Appliance On/Off
The appliance will start on the last remembered setting.
---|---
| Turn the Heater On/Off.
| Turn the Flame Effect On/Off.
| – Change the colour option.
There are three flame colour options:
| – Increase or decrease the brightness level.
| Turn the Fuel Bed Effect On/Off.
| – Change the colour option.
There are fourteen fuel bed colour options:
| – Increase or decrease the brightness level.
| Turn the Mood Lighting Strip On/Off.(Optional)
| – Change the colour option.
There are fourteen colour options:
| – Increase or decrease the brightness level.
OPERATING THE APPLIANCE – ADVANCED OPERATION TURN ON/OFF
Press
button to turn on the flame effect.
Press
button to turn off all the functions under the normal
heating control mode.
Press
button to turn off the flame effect under daily and week
timer heating mode.
WEEK DAYS/ TIME/ COMFORT TEMPERATURE AND UNIT SETTING
Ensure the clock is set to the correct time.
Press M for 3 seconds.
Press the ‘←’ or ‘→’ button to choose setting.
The selected character will be highlighted. Press the ‘+’ or ‘-’ button to
adjust the number. Time: 24-hour system.
Select Comfort temperature from 15-25℃.
Temperature unit: ℃/℉.
Press the button for 3 seconds or wait 10 seconds to save and exit the week,
time and heating temperature setting.
DAILY TIMER HEATING
The following heating periods have been preset, but can be altered if desired:
06:00 until 08:00
17:00 until 22:00
Press M until D shows at the upper right corner of the screen. Hold the button
for 6 seconds.
3 timed heating periods can be set per day.
Press ‘←’ or ‘→’ to choose hour or minute.
Press ‘+’ or ‘-’ to set the number.
The minute increment / decrement by 15min per press. Hold the button for 3
seconds or wait for 10 seconds to save and exit the heating time period
setting.
Press to check the daily timer mode.
To turn heating off, return to Normal Control Mode.
When in Daily Timer Mode switching the appliance off with the remote will stop
the light output. The heat output will continue according to the timer
settings.
ADJUSTING THE SET TEMPERATURE
Press the ‘+’ or ‘-’ button to increase or decrease the temperature on the
basis of COMF temperature.
COMF means the actual temperature is the same as setting.
ECO means the actual temperature is 2℃ lower than the setting temperature.
ECO- means 4℃ lower.
COMF+ means 2℃ higher.
COMF++ means 4℃ higher.
ADAPTIVE START CONTROL
The heater will automatically determine the appropriate time to heat to ensure
that it will reach the set-pointed temperature at the set time (up to 45
minutes prior to the set time).
FLAME COLOUR ADJUSTMENT
Press button.
There are 3 flame colour options.
There are 5 levels of brightness, including off. Press the ‘←’ or ‘→’ button
to cycle through the flame colour options.
Press the ‘+’ button to increase the flame brightness.
Press the ‘-’ button to decrease the flame brightness until off.
FUEL BED COLOUR ADJUSTMENT
Press to enter the fuel bed light adjustment screen.
There are 14 fuel bed colour options.
There are 5 levels of brightness, including off. Press the ‘←’ or ‘→’ button
to cycle through the fuel bed colour options.
Press the ‘+’ button to increase the fuel bed brightness.
Press the ‘-’ button to decrease the fuel bed brightness until off.
MOOD LIGHTING COLOUR ADJUSTMENT
Optional. Must be purchased separetely. See manual for details.
Press to enter the Mood light adjustment screen.
There are 14 colour options.
There are 6 levels of brightness, including off. Press the ‘←’ or ‘→’ button
to cycle through the colour options.
Press the ‘+’ button to increase the brightness.
Press the ‘-’ button to decrease the brightness until off.
NORMAL CONTROL MODE
Normal Control Mode is the default setting.
Press M button until the N logo is shown
Press the ‘+’ or ‘-’ button to adjust the setting temperature from 17 ℃ to
25℃.
Press button to turn the heat on/off. Note: It is normal for the fan
heater to stop running for periods of time. This happens if the room
temperature is higher than the temperature set on the control.
The heater indicator will be turned off after 10s if the flame is switched ON.
The heater indicator will stay ON if only the heating function is used.
When in Normal Control Mode switching the appliance off with the remote will
stop both the light and heat output.
COUNT DOWN TIMER
This setting is only in normal heating control mode. It allows the appliance
to be returned to Standby after a set period of time. The heater must be
switched on to use this function.
Press to cycle through the setting from Off and 0.5 hours to 9 hours. Timer
logo and remaining time will show on the screen.
The heater of appliance can be automatically run by using daily timer and
weekly timer.
WEEK TIMER HEATING
The following heating periods have been preset, these can be altered if
desired:
From Monday to Friday
06:00 until 08:30
17:00 until 22:00
From Saturday to Sunday
06:30 until 09:30
11:00 until 13:00
17:00 until 22:00
Press M until W shows. Hold the button for 6 seconds.
Press ‘←’ or ‘→’ to move the cursor (a flashing underline).
Press the button in the corresponding week position to select (the character
is highlighted) or cancel (the character is displayed normally) the current
setting, the same time period can be selected together. Press the ‘→’ button
to move the cursor to the time period setting area.
Press ‘←’ or ‘→’ button to choose hour or minute.
Press ‘+’ or ‘-’ to set the number.
A maximum of 3 timed heating periods can be set per day.
Minute increment / decrement by 15min per press.
Press to set the heating time for the selected day and return to the week
line.
Hold the button for 3 seconds or wait for 10 seconds to save and exit the
heating time period setting.
Press ‘←’ or ‘→’ to check the timer setting for the week timer heating mode.
To turn heating off, return to Normal Control Mode.
When in Weekly Timer Mode switching the appliance off with the remote will
stop the light output. The heat output will continue according to the timer
settings.
ADJUSTING THE SET TEMPERATURE
Press the ‘+’ or ‘-’ button to increase or decrease the temperature on the
basis of COMF temperature.
COMF means the actual temperature is the same as setting.
ECO means the actual temperature is 2℃ lower than the setting temperature.
ECO- means 4℃ lower.
COMF+ means 2℃ higher.
COMF++ means 4℃ higher.
ADAPTIVE START CONTROL
The heater will automatically determine the appropriate time to heat to ensure
that it will reach the set-pointed temperature at the set time (up to 45
minutes prior to the set time).
ADVANCE MODE
The heating state can be advanced to the next period under both the daily and
week timer heating mode. If the heater is on in the current period, pressing
the button will turn the heater off.
If the heater is off in the current period, pressing the button will turn the
heater on.
Heating output depends on the room temperature and setting temperature.
Press to enter the Advance mode under the daily and week timer heating mode.
Press again or timer period ends will exit the Advance mode.
WINDOW OPEN DETECTING
When the transmitter detects a rapid drop in room temperature, it will be
judged as an open window: the warning icon will be displayed and the heating
will be turned off automatically. After indoor temperature rise or manual
intervention (by operating remote control), it will return to normal working
state.
OPERATING THE APPLIANCE – TROUBLESHOOTING
BATTERY
The battery power level is indicated at the top right of the remote control
screen.
| Battery Full| No action required
---|---|---
| Battery Half Power| Ensure new batteries are available.
| Battery Empty| Replace batteries immediately
NOTE: The remote control has a Battery Status indicator (top right
corner), after an extended period of displaying empty the LED screen will
cease to function despite the handset still being able to send commands.
Replace the batteries to restore display.
BATTERY REPLACEMENT
Exhausted batteries are to be removed from the appliance and safely disposed
of.Ensure that the handset batteries are new and inserted
correctly.
Dispose of old batteries at an appropriate recycling facility.
Battery replacement is recommended after 1 year.
The Remote requires two 1.5V alkaline AAA batteries.
Ensure the correct polarity.
Do not short circuit the terminals.
Do not attempt to recharge non-rechargeable batteries.
Remove rechargeable batteries before charging.
Do not mix old and new batteries.
Remove batteries if the appliance is not used for long periods.
Changing the batteries will not affect the Timer Mode settings.
Ensure the clock is set to the correct time.
NOTE: To use both remote and manual functions the manual on/off switch
must be in ‘ON’ position.
In order to prevent the product becoming too hot, there is 10s delay when
turning on the heater and a 10s delay when turning off the heater fan.
The manual button controls basic functions, not a full range of controls. Use
the remote hand set to carry out all functions.
HEATER RUNNING INDICATORS
When the fan heater is used in conjunction with the flame or fuel bed effects
the heater running indicators will light up for 10 seconds.
The LEDs will illuminate for 10 seconds if the flame or fuel bed effect is On.
If the fan heater is used independently, the heater running indicators will
stay on.
RESET BUTTON FOR REMOTE CONTROL
If the handset loses signal or needs to be replaced then, see Servicing
Instructions for details.
SIGNAL CODE
The handheld transmitter is configured in the factory with a unique signal
code.
IMPORTANT: If the handset loses signal or needs to be replaced, see
Servicing Section for details.
MAINTENANCE
ENSURE THE APPLIANCE IS TURNED OFF BEFORE CLEANING.
Wait for at least 10 minutes until the appliance has cooled down.
GLASS CLEANING
Wipe the glass viewing panel with a damp cloth and buff with a lint free
duster.
Caution: Do not use abrasive cleaners on the glass panel.
Do not spray liquids directly onto any surface of the unit.
CLEANING THE FUEL EFFECT Remove and wash the fuel
effect to remove any dust particles.
Alternatively clean with a lint free duster.
Ensure that the effect is dry before replacing.
Replace the fuel effect see Installation Instructions Section 5 for layout.
Replace in reverse order.
CLEANING AIR INLETS
Clean the air inlet and outlet grilles regularly with a soft cloth or the
nozzle of a vacuum cleaner. Dust build-up can inhibit efficient performance of
the fan and lead to the safety cut-out operating.
Keep the area around the appliance clean and free of fluff, dust or pet hair.
In particular, build-up of dust etc. can occur around the heater area. Take
particular care to keep this area free from such particles on a regular basis
to prevent build-up.
SERVICING AND SUPPORT
To keep your appliance looking and performing at its best, it must be serviced
annually. This service must be undertaken by a suitably qualified individual
and your retailer can organize this for you.
INSTALLATION
GENERAL
TOOLS REQUIRED
A Screwdriver, Level, Saw and Drill will be needed.
UNPACKING THE FIREPLACE
WARNING! DO NOT use this appliance if any part has been exposed to water.
Immediately call a qualified service technician to inspect and to replace any
part of the electrical system if necessary.
Open the packaging carefully and remove the polystyrene.
Remove and discard the plastic bag.
Keep plastic wrapping away from children.
Be responsible when handling the packing materials.
Check all parts and accessories are removed before disposing of any packaging.
If necessary keep the original packaging for future transport and/ or storage.
Test the appliance before installation.
WARNING! KEEP ALL COMBUSTIBLE MATERIALS AT LEAST 1M/3.3 FEET FROM THE
FRONT OF THE ELECTRIC FIREPLACE.
SERIAL DECALS LOCATION OF SERIAL
DECAL FITTING THE APPLIANCE
LOCATING THE STUDIO
Your new Studio may be installed virtually anywhere in your home. However,
when choosing a location ensure that the general instructions are followed.
For best results, install out of direct sunlight.
The heater should ideally be fitted into/onto an internal flat wall
constructed from either wood studs & drywall, brick.
The fixings provided are for use on brick walls ONLY. Please ensure that
suitable fixings are used when securing to any hollow or purpose built cavity.
NOTE: This appliance is not suitable for fitting to a Cavity Wall, backing on
to an outside wall, an open chimney or any opening that may be subject to damp
and draft, unless adequate precautions are taken to avoid the appliance coming
into contact with moisture or excessive drafts. In such installations, any
existing chimney and/or purpose provided air vents should be fully sealed.
For exterior/outside walls, insulate the enclosure to the same degree as the
rest of the house, apply vapor barrier and drywall, as per local installation
codes. Do not insulate the appliance itself.
Make sure there are no pipes or cables behind the area to be drilled or cut.
Always ensure the appliance is adequately supported and sits on a firm
structure when mounting above floor level.
The appliance should ideally be located close to a suitable main socket to
enable connection. An extension could be run from an existing socket outlet
but this must be carried out by a suitably qualified electrical engineer.
The electrical socket must be easily accessible to allow disconnection when
the appliance is fitted.
If the power cord is damaged, it must be repaired by the manufacturer, its
authorised service centre or professional person.
Ensure that curtains and furniture are not positioned close to the chosen
position, as this would create a potential fire hazard or block the heater
outlet ducts.
WARNING! KEEP ALL COMBUSTIBLE MATERIALS AT LEAST 3.3’/1M FROM THE FRONT
OF THE ELECTRIC FIREPLACE.
SERVICING REQUIREMENTS
DURING SERVICING OF THIS APPLIANCE IT MAY BE NECESSARY TO CUT CABLE TIES IN
ORDER TO ACCESS AND REMOVE SOME OF THE PARTS.
THESE MUST BE REPLACED WHEN REASSEMBLING THE APPLIANCE.
THIS APPLIANCE MUST ONLY BE SERVICED BY A SUITABLY QUALIFIED PERSON.
BEFORE UNDERTAKING ANY WORK ON THE APPLIANCE:
SWITCH OFF THE APPLIANCE AND ISOLATE THE POWER SUPPLY ENSURING THERE IS NO
POWER TO THE APPLIANCE.
Wait for at least 10 minutes until the appliance has cooled down.
Remote Handset Battery Replacement
Replace with 2 AAA batteries. Make sure the batteries are installed correctly
in the remote control.
NOTE: The remote control has a Battery Status indicator (top right
corner), after an extended period of displaying empty the LED screen will
cease to function despite the handset still being able to send commands.
Replace the batteries to restore display.
Maintenance of Motors
The motor used on the flame effect is pre-lubricated for extended bearing life
and requires no further lubrication. However, periodic cleaning/vacuuming of
the heater unit is recommended.
Resetting the Thermal Cutout Switch
The appliance is fitted with an Electronic Safety Control (E.S.). This is a
safety device which switches off the fire if, the appliance overheats for any
reason e.g. when covered.
If the heater stops operating while the flame effect continues normally, this
indicates that the E.S. Control is in operation.
The E.S. Control can only be re-set after the appliance has cooled down.
To re-set the E.S:
Switch off the appliance (Manual On/Off switch) and leave for approximately
120 minutes.
Remove any obstruction to the fan heater outlet or other internal parts.
Switch on appliance and the E.S. Control will re-set. Ensure that the
appliance is functioning correctly. If the E.S. Control operates again, the
appliance should be checked by a competent Electrician.
TECHNICAL SPECIFICATION
STUDIO ES105 STUDIO ES135 STUDIO ES165
Studio ES105 | 1500 Watts |
---|---|
Studio ES135 | 1500 Watts |
Studio ES165 | 1500 Watts |
Maximum power consumption: 120V, 13 amp., 60Hz A 1.8m/72″ lead with plug is
supplied.
2 x Remote control handset battery (AAA).
IMPORTANT: A 15 amp, 60Hz 120 Volt circuit is required for installation
of this Appliance. A dedicated circuit is not required, but is highly
recommended to prevent circuit breaker from tripping or fuse failure. Failure
to provide adequate power to this Appliance will void your warranty. NOTE: If
hard wiring to the Appliance, this must be completed by a qualified
electrician. Failure to do so will void your warranty. The wiring from the
appliance to the breaker must be supplied by a qualified electrician. This is
not supplied with the appliance.
DIMENSIONS
(inches/mm)
MODEL | A | B | C | D | E | F |
---|---|---|---|---|---|---|
Studio ES105 | 40-3/4″ | 13″ | 41-7/8″ | 44-1/4″ | 14-1/8″ | 4-5/8″ |
(1036 mm) | (330 mm) | (1064 mm) | (1124 mm) | (358 mm) | (117 mm) | |
Studio ES135 | 52-5/8″ | 13″ | 53-11/16″ | 56-1/16″ | 14-1/8″ | 4-5/8″ |
(1336 mm) | (330 mm) | (1364 mm) | (1424 mm) | (358 mm) | (117 mm)) | |
Studio ES165 | 62″ | 13″ | 63-1/16″ | 65-7/16″ | 14-1/8″ | 4-5/8″ |
(1574 mm) | (330 mm) | (1602 mm) | (1662 mm) | (358 mm) | (117 mm) | |
MODEL | G | H | I | 3 | K | L |
--- | --- | --- | --- | --- | --- | --- |
Studio MOS | 13-9/16″ | 1-1/2″ | 19-7/16″ | 6-7/8″ | 41-5/16″ | 7-3/4″ |
(344 mm) | (38 mm) | (494 mm) | (175 mm) | (1050 mm) | (196 mm) | |
Studio ES135 | 13-9/16″ | 1-1/2″ | 19-7/16″ | 6-7/8″ | 53-3/16″ | 7-3/4″ |
(344 mm) | (38 mm) | (494 mm) | (175 mm) | (1350 mm) | (196 mm) | |
Studio ES165 | 13-9/16″ | 1-1/2″ | 19-7/16″ | 6-7/8″ | 62-1/2″ | 7-3/4″ |
(344 mm) | (38 mm) | (494 mm) | (175 mm) | (1588 mm) | (196 mm) |
WIRING KITS
The appliance is supplied with a 3 prong plug with a 72″ lead which is
included with the manual package, it will need to be modified for hard wiring.
Note: Must be plugged into a 3 prong receptacle which is exposed and
accessible. Do not under any circumstances, cut the ground on the 3 prong
plug.
This appliance is for use on 120 Volts. Only the cord has a plug as show in
(A). An adapter as shown in (C) is available for connecting three-blade
grounding type plugs to two slot receptacles. The green grounding lug
extending from the adapter must be onnected to a permanent ground such as a
properly grounded outlet box. The adapter should not be used if a three-slot
grounded receptacle is not available.To disconnect the appliance, turn
the controls to off, then remove plug from outlet.
This appliance must be connected and grounded in accordance with local codes,
if hard wired. In the absence of local codes, the use the current CSA C22.1
CANADIAN ELECTRICAL CODE in Canada or the current ANSI/NFPA 70 NATIONAL
ELECTRICAL CODE in the United States.
HARD WIRING
Note: The wiring from the appliance to the breaker & Strain relief must
be supplied by a qualified electrician. This is not supplied with the
appliance.
IMPORTANT: A 15 AMP, 60Hz circuit is required for 120 VAC installation.
Additional appliances on the same circuit may exceed the current rating of
that circuit. A dedicated circuit is not required but is preferred to prevent
circuit breaker trips.
- Locate the power supply which will be located on the righthand side if facing the front of the appliance. The location will vary depending on model. It may be located at either the bottom or top as shown below.
- Remove the wire harness & cover plate from the appliance by removing the two Philip head screws from the side of the appliance as shown below. Disconnect the Molex connector and remove the wire harness & cover plate.
- Using the same wire harness & cover plate removed in step 2, connect your BX Cable or similar (3 Wire) & metal strain relief (Both supplied by others) to the back of the wire harness & cover plate as shown below. When Connecting the BX Cable to the back of the hardwire cover plate you will need a small screwdriver (slot) to push down the back tabs this will open the slot the wire goes into. Remove the screwdriver to lock the wire in place.
The following instructions must be followed to install a 3 wire NM-B Romex cable to the terminal block.
- Connect the ground wire (green/copper) to the ground terminal (yellow).
- Connect the line input neutral wire (white) to the N terminal (blue).
- Connect the line input voltage wire (black) to the L1 terminal (red).
- Once all three wires from the BX cable or similar have been connected to the hardwire & Cover plate, reconnect the molex connector removed in step 2. (blue to blue, yellow to yellow, red to red). Carefully push the wires back into the cavity that houses the wires and secure the wire harness & cover plate to the appliance with the Philip head screws (x2) removed in step 2.
- Feed wire from appliance to breaker /power source.
POWER CORD CONVERSION
IMPORTANT: A 15 AMP, 60Hz circuit is required for 120 VAC installation.
Additional appliances on the same circuit may exceed the current rating of
that circuit. A dedicated circuit is not required but is preferred to prevent
circuit breaker trips.
- Locate the power supply which will be located on the right-hand side if facing the front of the appliance. The location will vary depending on model. It may be located at either the bottom or top as shown below.
- Remove the wire harness & cover plate from the appliance by removing the two Philip head screws from the side of the appliance as shown below. Disconnect the Molex connector and remove the wire harness & cover plate. Once removed recycle or keep the wire harness & cover plate for future use.
- Locate the 120 VAC power cord which will be in the manual package that accompanied the appliance. Connect the 120 VAC power cord option to the Molex connector on the appliance (blue to blue, yellow to yellow, red to red).
- Install the wire harness & cover plate and 120 VAC power cord to the appliance and secure with the 2 x Philip head screws removed in step 2. Note: The appliance must be plugged into a 3 prong receptacle which is exposed and accessible. Do not under any circumstances, cut the ground on the 3-prong plug.
CONTROL SYSTEM TECHNICAL DATA
| MAIN CONTROL BOARD| REMOTE RECEIVER BOARD| REMOTE CONTROL
---|---|---|---
Hardware| RC01-043A03 V0.| RF290B V1.2| RF290A-TX V1.3
Software| RC01-043A03 V0.| –| RF290C V06.0.HEX
Frequency| –| –| ASK/OOK 433.92MHz
GB: Maximum Transmit Power| –| –| 10mW
PACKING CHECKLIST
FRAMING INSTALLATION
NOTE: Framing may be constructed of combustible material (i.e. 2 x 4/2 x 6) and does not require steel studs.
DIMENSION (mm) | A | B | C |
---|---|---|---|
Studio ES105 | 44-15/16″ (1141 mm) | 20-1/2″ (520 mm) | 7-5/8″ (193 mm) |
Studio ES135 | 56-3/4″ (1441 mm) | 20-1/2″ (520 mm) | 7-5/8″ (193 mm) |
Studio ES165 | 66-1/8″ (1679 mm) | 20-1/2″ (520 mm) | 7-5/8″ (193 mm) |
NAILING STRIP INSTALLATION
- Attach 4 nailing strips to appliance using the small black Philip head screws provided.
- Slide appliance into framing. Electrical connections should be made at this time.
- Secure appliance to framing with 4 nailing strips using 4 wood screws.
PLUGGING POWER CORD TO APPLIANCE
The appliance is supplied with a 3 prong plug with a 72″ lead which is
included with the manual package, it will need to be modified for hard wiring.
Note: Must be plugged into a 3 prong receptacle which is exposed and
accessible. Do not under any circumstances, cut the ground on the 3 prong
plug.
This appliance is for use on 120 Volts only. The cord has a plug as show in
(A). An adapter as shown in (C) is available for connecting three-blade
grounding type plugs to two slot receptacles. The green grounding lug
extending from the adapter must be connected to a permanent ground such as a
properly grounded outlet box. The adapter should not be used if a three-slot
grounded receptacle is not available.To disconnect the
appliance, turn the controls to off, then remove plug from outlet.
This appliance must be connected and grounded in accordance with local codes,
if hard wired. In the absence of local codes, use the current CSA C22.1
CANADIAN ELECTRICAL CODE in Canada or the current ANSI/NFPA 70 NATIONAL
ELECTRICAL CODE in the United State.
If appliance is to be hardwired, see this manual for details.
IMPORTANT: A 15 amp, 60Hz 120 Volt circuit is required for installation of
this Appliance. A dedicated circuit is not required, but is highly recommended
to prevent circuit breaker from tripping or fuse failure. Failure to provide
adequate power to this Appliance will void your warranty.
COMPLETING THE INSTALLATION
The appliance is designed to be used with 1/2 in. (13 mm) wall sheathing
materials such as drywall, plywood, wood composites, or non-combustible
materials with the supplied decorative trim.
Thicker materials may also be used.
Thicker Finishing materials would need to go around the perimeter of the
decorative trim. Ensure there is a minimum of 1/16″(3 mm) gap around the
perimeter of the decorative trim to ensure safe removal to clean glass or for
servicing appliance.
See technical specifications in this manual for overall sizes of decorative
trim.
Facing and/or finishing materials must never overhang into the glass opening.
Facing materials may be combustible or non-combustible.
To cover cut/ exposed edges of the combustible facing material or any other
finishing materials being used we suggest using J Style Trim or Metal Corner
Bead purchased at your local hardware store.
Do not penetrate any screws into the body face.Completed Install
PAINTING
If desired finishing includes a painted wall, 100% acrylic latex, oilbased, or
standard acrylic paints may be used. Follow paint manufacturer’s instructions
for paint and primer application.
LED MOOD LIGHTING STRIP KIT INSTALLATION
The appliance can be enhanced by an optional LED Mood Lighting Strip. This
comes with 10′ (3 m) of LED mood lighting and can be operated using the remote
control provided with this appliance. A second LED mood kit strip may be
obtained if more than 10′ (3m) is required. This can be connected to the end
of the first LED lighting strip or by using the splitter that is provided with
the kit. A maximum of 3 kits is permitted.
Contents Installation
-
Locate pigtail on right hand side of appliance.
Connect other end of LED mood lighting kit to the pigtail as shown below. -
Cut LED strip to desired length. Ensure cut line is as per below.
-
Peel adhesive from back side of LED strip.
Maximum Length: ≤20’/6m
Option 1 Maximum 20′ (6m) with no splitter required.
If more than 10′ (3m) is required a second 923-835 LED Mood Lighting Strips
would need to be purchased.Option 2 Maximum 20′
(6m) using supplied splitter 2 x 923-835 LED Mood Lighting Strips
required.Option 3 Maximum 20’(6m)
with splitter from the original kit & additional splitter from second LED mood
lighting strip kit purchased.
3 x 923-835 LED Mood Lighting Strips required.4
Not permitted.
Example
2 x 923-835 Mood Lighting strip kit & 1 x splitter and 1 x wiring from
appliance to LED mood lighting used. See below.
ACCESSING THE FUEL BED
Note: The decorative finishing trim & glass will need to be removed as
per the steps below prior to installing any media inside the appliance. The
following pages will note how to install any of the supplied or optional
media. GLASS EMBERS
Spread the Glass Embers evenly over the fuel bed.
Note: The Ember Logs (See Log Layout) will rest directly on the fuel bed.
LOG SET – LOG LAYOUT
OPTIONAL SILVER BIRCH SET
COMPLETION OF ASSEMBLY
Once media has been installed follow steps below to reinstall glass &
decorative finishing trim. PAIRING THE REMOTE CONTROL TO
THE APPLIANNCE
Signal Code
The below operations should be carried out before coding when changing to a
new remote or the unit cannot be controlled by the remote:
The reset button is located on the control panel located on the right-hand
side.
Press the reset button for 3 seconds (a pen point may be needed) until 3 short
beeps sound from the unit, release the button.
Within 10 seconds, press the button on remote. The coding is finished when 1
long beep sounds from the unit.Resetting of the remote control
is necessary if the appliance operates wrongly due to external interference
signal and the remote control is not in use.
Open the back cover of the Remote.
Press the Reset button for 3 seconds and reset the coding
MAINTENANCE
ACCESSING THE FUEL BED
The decorative finishing trim, glass,media will need to be removed in order to
do any maintenance inside of the appliance.
THIS APPLIANCE MUST ONLY BE SERVICED BY A SUITABLY QUALIFIED PERSON. BEFORE
UNDERTAKING ANY WORK ON THE APPLIANCE: SWITCH OFF THE APPLIANCE AND ISOLATE
THE POWER SUPPLY ENSURING THERE IS NO POWER TO THE APPLIANCE. Wait for at
least 10 minutes until the appliance has cooled down.
REMOVING THE FUEL BED
REPLACING THE FUEL BED LEDS REMOVING THE INNER
SCREEN REMOVING THE FLAME
EFFECT REMOVING THE EFFECT
SPINDLE REPLACING THE FLAME EFFECT LEDS REMOVING THE FLAME EFFECT
MOTOR REMOVING THE RECEIVER REPLACING THE HEATER REPLACING THE CONTROL UNIT
PCB BUTTON BOARD
WIRING DIAGRAM
| COLOUR CODES
---|---
RD| RED
BU| BLUE
YE| YELLOW
WH| WHITE
BK| BLACK
BN| BROWN
GNYE| GREEN & YELLOW
NO.| DESCRIPTION
---|---
1| Heater Unit
2| Thermostat
3| Heater
4| Fan Motor
5| Plug Connector Incoming AC Supply: 120V 60Hz required IEC 60320 “C13”
6| Flame Effect Motor
7| Optional Led Mood Lighting
8| PCB
9| Button Board
10| Receiver Board
11| Fuel Effect LED Board
12| Flame Effect LED Board
SPARE PARTS LIST
No.| Description|
Studio ES105
|
Studio ES135
|
Studio ES165
---|---|---|---|---
Item No| Quantity| Item No| Quantity| Item No|
Quantity
1| North America Power Cable| EL0782| 1| EL0782| 1| EL0782| 1
3| Remote Handset| EL1079| 1| EL1079| 1| EL1079| 1
4| Flame Effect LED Board| EL0865| 2| EL0864| 2| EL0865| 3
4| Flame Effect LED Board| –| –| EL0865| 1| –| –
5| IR Receiver| EL0900| 1| EL0900| 1| EL0900| 1
6| Motor with Connecting Plug| EL1078| 1| EL1078| 1| EL1078| 1
7| Glass Ember Fuel Effect| EL0887| | EL0888| | N/A| 1
8| Log Set| EL0891| 1| EL0891| 1| EL0891| 1
9| Edge Frame| EL0884| 1| EL0885| 1| EL1082| 1
10| Front Glass| EL0869| 1| EL0870| 1| EL1086| 1
11| Effects Screen| EL0872| 1| EL0873| 1| EL1083| 1
12| Effects Spindle| EL0880| 1| EL0881| 1| EL1084| 1
13| Heater Unit| EL1077| 1| EL1077| 1| EL1077| 1
14| Fuel Bed LED Board| EL0867| 2| EL0862| 2| EL0867| 3
14| Fuel Bed LED Board| –| –| EL0867| 1| –| –
15| Power Unit (PCB & Manual Controls)| EL1076| 1| EL1076| 1| EL1076| 1
N/S| Wiring Plate| GZ15691| 1| GZ15691| 1| GZ15691| 1
N/S| Glass Clips/Screw (Set)| GZ16841| 1| GZ16841| 1| GZ16841| 1
INFORMATION REQUIREMENT FOR ELECTRIC LOCAL SPACE HEATERS
Model | Studio ES105 Studio ES135 Studio ES165 |
---|---|
HEAT OUTPUT | Nominal Heat Output |
Minimum Heat Output | P min |
Maximum Continuous Heat Output | P max, c |
AUXILIARY ELECTRICITY CONSUMPTION | At Nominal Heat Output |
max | 12.5W |
--- | --- |
At Minimum Heat Output | el min |
In Standby Mode | elsb |
TYPE OF HEAT INPUT, FOR ELECTRIC STORAGE LOCAL SPACE HEATERS ONLY
Manual heat charge control, with integrated thermostat| No
Manual heat charge control with room and/or outdoor temperature feedback| No
Electronic heat charge control with room and/or outdoor temperature feedback|
No
Fan assisted heat output| Yes
TYPE OF HEAT OUTPUT/ROOM TEMPERATURE CONTROL
Single stage heat output and no room temperature control| No
Two or more manual stages, no room temperature control| No
With mechanic thermostat room temperature control| No
With electronic room temperature control| Yes
Electronic room temperature control plus day timer| Yes
Electronic room temperature control plus week timer| Yes
OTHER CONTROL OPTIONS
Room temperature control, with presence detection| No
Room temperature control, with open window detection| Yes
With distance control option| No
With adaptive start control| Yes
With working time limitation| No
With black bulb sensor| No
LIMITED WARRANTY
FPI Fireplace Products International Ltd. (for Canadian customers) and
Fireplace Products U.S., Inc. (for U.S. customers) (collectively referred to
herein as “FPI”) extends this Limited Warranty to the original purchaser of
this appliance provided the product remains in the original place of
installation. The items covered by this limited warranty and the period of
such coverage is set forth in the table below.
Some conditions apply (see below).
The policy is not transferable, amendable or negotiable under any
circumstances.
ELECTRIC PRODUCTS | COMPONENT COVERAGE | LABOR COVERAGE |
---|---|---|
1 YEAR | 1 YEAR | |
Glass Panel |
|
Display Screen Flame Effect Screen| |
Power Unit| |
Heater Unit| |
Fuel Bed| |
Flame Effect Spindle Flame Effect LED Board| |
Fuel Effect Spindle Fuel Effect LED Board| |
Spindle Motor| |
Power Cable / Plug Kit| |
Remote Handset| |
Media (Peddle, ember set, crushed glass, ice set logs)| | ****
Conditions:
Warranty protects against defect in manufacture or FPI factory assembled
components only, unless herein specified otherwise.
Any part(s) found to be defective during the warranty period as outlined above
will be repaired or replaced at FPI’s option through an accredited
distributor, dealer or preapproved and assigned agent provided that the
defective part is returned to the distributor, dealer or agent for inspection
if requested by FPI. Alternatively, FPI may at its own discretion fully
discharge all of its obligations under the warranty by refunding the verified
purchase price of the product to the original purchaser. The purchase price
must be onfirmed by the original Bill of Sale.
IMPORTANT: A 15 amp, 60Hz 120 Volt circuit is required for installation of
this Appliance. A dedicated circuit is not required, but is highly recommended
to prevent circuit breaker from tripping or fuse failure. Failure to provide
adequate power to this Appliance will void your warranty.
NOTE: If hard wiring to the appliance, this must be completed by a qualified
electrician. Failure to do so will void your warranty.
The authorized selling dealer, or an alternative authorized FPI dealer if pre-
approved by FPI, is responsible for all in-field diagnosis and service work
related to all warranty claims. FPI is not responsible for results or costs of
workmanship of unauthorized FPI dealers or agents in the negligence of their
service work.
At all times FPI reserves the right to inspect reported complaints on location
in the field claimed to be defective prior to processing or authorizing of any
claim. Failure to allow this upon request will void the warranty.
All warranty claims must be submitted by the dealer servicing the claim,
including a copy of the Bill of Sale (proof of purchase by you). All claims
must be complete and provide full details as requested by FPI to receive
consideration for evaluation. Incomplete claims may be rejected.
Replacement units are limited to one per warranty term.
Unit must be installed according to all manufacturers’ instructions as per the
manual. All Local and National required codes must be met.
The installer is responsible to ensure the unit is operating as designed at
the time of installation.
The original purchaser is responsible for annual maintenance of the unit, as
outlined in the owner’s manual. As outlined below, the warranty may be voided
due to problems caused by lack of maintenance.
Repair/replacement parts purchased by the consumer from FPI after the original
coverage has expired on the unit will carry a 90 day warranty, valid with a
receipt only. Any item shown to be defective will be repaired or replaced at
our discretion. No labor coverage is included with these parts
Exclusions:
This Limited Warranty does not extend to paint, rust or corrosion of any kind
due to a lack of maintenance, combustion air provision, corrosive chemicals
(i.e. chlorine, salt, air, etc.).
Malfunction, damage or performance based issues as a result of environmental
conditions, location, chemical damages, installation error, installation by an
unqualified installer, operator error, abuse, misuse, lack of regular
maintenance and upkeep, acts of God, weather related problems from hurricanes,
tornados, earthquakes, floods, lightning strikes/ bolts or acts of terrorism
or war, which result in malfunction of the appliance are not covered under the
terms of this Limited Warranty. FPI has no obligation to enhance or modify any
unit once manufactured (i.e. as products evolve, field modifications or
upgrades will not be performed on existing appliances).
This warranty does not cover dealer travel costs for diagnostic or service
work. All labor rates paid to authorized dealers are subsidized, pre-
determined rates. Dealers may charge homeowner for travel and additional time
beyond their subsidy.
Any unit showing signs of neglect or misuse will not be covered under the
terms of this warranty policy and may void this warranty. This includes units
with rusted or corroded fireboxes which have not been reported as rusted or
corroded within three (3) months of installation/purchase.
Units which show evidence of being operated while damaged, or with problems
known to the purchaser and causing further damages will void this warranty.
Units where the serial no. has been altered, deleted, removed or made
illegible will void this warranty.
Minor movement, expansion and contraction of the steel is normal and is not
covered under the terms of this warranty.
FPI is not liable for the removal or replacement of facings or finishing in
order to repair or replace any appliance in the field.
Freight damages for products or parts are not covered under the terms of the
warranty.
Products made or provided by other manufacturers and used in conjunction with
the FPI appliance without prior authorization from FPI may void this warranty.
Limitations of Liability:
The original purchaser’s exclusive remedy under this warranty, and FPI’s sole
obligation under this warranty, express or implied, in contract or in tort,
shall be limited to replacement, repair, or refund, as outlined above. IN NO
EVENT WILL FPI BE LIABLE UNDER THIS WARRANTY FOR ANY INCIDENTAL OR
CONSEQUENTIAL COMMERCIAL DAMAGES OR DAMAGES TO PROPERTY. TO THE EXTENT
PERMITTED BY APPLICABLE LAW, FPI MAKES NO EXPRESS WARRANTIES OTHER THAN THE
WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO
DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE. IF IMPLIED WARRANTIES
CANNOT BE DISCLAIMED, THEN SUCH WARRANTIES ARE LIMITED IN DURATION TO THE
DURATION OF THIS WARRANTY.
Some U.S. states do not allow limitations on how long an implied warranty
lasts, or allow exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you.
Customers located outside the U.S. should consult their local, provincial or
national legal codes for additional terms which may be applicable to this
warranty.
How to Obtain Warranty Service:
Customers should contact the authorized selling dealer to obtain warranty
service. In the event the authorized selling dealer is unable to provide
warranty service, please contact FPI by mail at the address listed below.
Please include a brief description of the problem and your address, email and
telephone contact information. A representative will contact you to make
arrangements for an inspection and/or warranty service.
Canadian Warrantor:
FPI Fireplace Products International Ltd.
6988 Venture St.
Delta, British Columbia Canada,
V4G 1H4
U.S. Warrantor:
Fireplace Products U.S., Inc.
PO Box 2189 PMB 125
Blaine,
WA United States, 98231
Or contact the Regency Customer Care Centre at
1-800-442-7432
(phone)/604-946-4349 (fax)
Product Registration and Customer Support:
Thank you for choosing a Regency Fireplace. Regency strives to be a world
leader in the design, manufacture, and marketing of hearth products. To
provide the best support for your product, we request that you complete a
product registration form at http://www.regency-fire.com/Customer-Care
/Warranty-Registration.aspx within ninety (90) days of purchase.
Installer: Please complete the following information
Dealer Name & Address:
Installer:
Phone #:
Date Installed:
Serial
:___
Regency® is a trademark of FPI Fireplace Products International Ltd.
© Copyright 2023, FPI Fireplace Products International Ltd. All rights
reserved.
Printed in Canada
References
- P65Warnings.ca.gov
- Regency Fireplace Products | Gas Inserts, Wood Stoves, & More!
- Warranty Registration | Register Your Unit Today | Regency
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