Tenda U2-W311MI Wireless USB Adapter Installation Guide
- June 15, 2024
- Tenda
Table of Contents
Tenda U2-W311MI Wireless USB Adapter
Package contents
- Wireless USB Adapter x 1
- Quick Installation Guide x 1
Please read this guide before you start with the quick setup upon the first use.
Install the wireless USB adapter
Install the wireless USB adapter (Example: Windows 10)
Tips
- This wireless USB adapter is compatible with mainstream operating systems, including Windows 7/10/11 and Linux.
- For better internet experience, you are recommended to uninstall any installed wireless USB adapter (see Scenario 2 in the Appendix) and disable or toggle off the built-in wireless adapter in the computer (see Scenario 1 in the Appendix) before installing the wireless USB adapter.
- Connect your wireless USB adapter to a USB port on your computer.
- Double-click Setup.exe in the pop-up window.
Tips
- If the pop-up window does not appear, refer to Q2 in FAQ.
- Wait a moment until the initialization finishes. Now you can connect to the Wi-Fi network.
Connect
to a Wi-Fi network
- For computers without built-in wireless adapters: Select the desired Wi-Fi, and then click Connect.
- For computers with built-in wireless adapters: If you use this wireless USB adapter to connect to a Wi-Fi, select the WLAN corresponding to the wireless USB adapter, such as WLAN9. Then connect to the Wi-Fi.
Tips
- WLAN is the default name of the built-in wireless adapter in the computer.
Mobile hotspot mode
After connecting a wireless USB adapter to a computer that is connected to the internet, the wireless USB adapter can function as a soft AP to enable nearby wireless clients to access the internet.
- Click or , and click to open mobile hotspot.
- Right-click , and click Go to Settings, you will see the Network name and Network password of the Wi-Fi.
Connect your wireless devices (such as smartphones) to the Wi-Fi network to access the internet.
FAQ
- Q1. The computer is connected to the Wi-Fi network using the wireless USB adapter, but the Wi-Fi network often disconnects. What should I do?
- A1.
- Connect the wireless USB adapter to your computer without the expansion dock or USB hub.
- Plug the wireless USB adapter into another USB port on the computer.
- Use the wireless USB adapter within the range of Wi-Fi signal coverage, and there are no surrounding occlusions blocking signals.
- Q2. The pop-up window does not appear after the wireless
- USB adapter is connected to the computer. What should I do?
- A2. Example: Windows 10
- Double-click Computer ( ) on the desktop.
- Double-click USB Drive(X:), and follow the instructions to install the wireless USB adapter.
Appendix
Scenario 1: Disable or toggle off the built-in wireless adapter in the computer.
Disable the built-in wireless adapter in the computer (Example: Windows 10)
- Click or , and then select Network & Internet settings.
- Click Change adapter options.
- Find and right-click the built-in wireless adapter in the computer, and click Disable.
Toggle off the WLAN function of the built-in wireless adapter in the computer (Only available for Windows 11)
- Right-click or , and then select Network & Internet settings.
- Find and click WLAN to enter the settings.
- Toggle off the WLAN corresponding to the built-in wireless a dapter of the computer.
Scenario 2: Uninstall the existing wireless USB adapter driver on your computer. (Example: Windows 10)
- Click , and then click .
- Click Apps.
- Target and click the wireless USB adapter program you want to uninstall, and click Uninstall.
Get support and services
- For technical specifications, user guides and more information, please visit the product page or service page on www.tendacn.com. Multiple languages are available.
- You can see the product model on the product.
- https://www.tendacn.com/service/default.html.
Safety Precautions
Before performing an operation, read the operation instructions and precautions to be taken, and follow them to prevent accidents. The warning and danger items in other documents do not cover all the safety precautions that must be followed. They are only supplementary information, and the installation and maintenance personnel need to understand the basic safety precautions to be taken.
- Do not use the device in a place where wireless devices are not allowed.
- Operating environment: Temperature: 0℃ – 40℃;
- Humidity: (10% – 90%) RH, non-condensing; Storage environment:
- Temperature: -40℃ – 70℃; Humidity: (5% – 90%) RH, non-condensing.
- Keep the device away from water, fire, high electric field, high magnetic field, and inflammable and explosive items.
- If such phenomena as smoke, abnormal sound or smell appear when you use the device, immediately stop using it and contact the after-sales service personnel.
- Disassembling or modifying the device or its accessories without authorization voids the warranty, and might cause safety hazards.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause
radio interference, in which case the user may be required to take adequate
measures.
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. (2) To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.
Declaration of Conformity
- Hereby, SHENZHEN TENDA TECHNOLOGY CO., LTD. declares that the device is in compliance with Directive 2014/53/EU.
- The full text of the EU declaration of conformity is available at the following internet address: https://www.tendacn.com/download/list-9.html.
Operating Frequency/Max Output Power
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Operation is subject to the following two conditions:
- this device may not cause harmful interference, and
- this device must accept any interference received, including interference that may cause undesired operation.
Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment and it also complies with Part 15 of the FCC RF
Rules. This device has been tested and comply with FCC Body SAR limits at 5mm
distance.
Caution
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate this equipment. This
transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Operating frequency: 2412-2462 MHz
NOTE
- The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment.
- To avoid unnecessary radiation interference, it is recommended to use a shielded RJ45 cable.
RECYCLING
- This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE).
- This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
- User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.
Technical Support
- Floor 6-8, Tower E3, No.1001, Zhongshanyuan Road, Nanshan
- District, Shenzhen, China. 518052
- Website: www.tendacn.com.
- E-mail: support@tenda.com.cn.
- support.us@tenda.cn. (North America)
- support.uk@tenda.cn. (United Kingdom)
Copyright
- © 2023 Shenzhen Tenda Technology Co., Ltd. All rights reserved.
- Tenda is a registered trademark legally held by Shenzhen Tenda Technology Co., Ltd.
- Other brand and product names mentioned herein are trademarks or registered trademarks of their respective holders.
- Specifications are subject to change without notice.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>