DVDO C4-1 Full HD PTZ Camera

DVDO-C4-1 Full HD PTZ Camera

Product Information

• Model:D VDO-C4-1
• Type: Full HD PTZ Camera
• User Manual Version: V1.0.0

Precautions:

• Improper operations may damage the product and result in mechanical failure. – Do not move the camera by grabbing the head.
• Move the camera by holding the bottom with one or both hands.
• Do not rotate the lens and holder manually whether the camera is power on or off. Doing so may damage the camera and result in self-check failure and inability to start the camera.

Installation Instructions

1. Do not rotate the camera head violently, as it may cause mechanical failure.
2. Place the product on a stable desktop or other horizontal surface. Do not install the product obliquely, as it may display an inclined image.
3. Ensure there are no obstacles within the rotation range of the holder.
4. Do not power on before completely installation.

Magnetic Interference:

• Electromagnetic fields at specific frequencies may affect the video image.
• This product is Class A and may cause radio interference in household applications. Appropriate measures are required.

Maintenance and Troubleshooting

Refer to page 29 of the user manual for maintenance and troubleshooting instructions.

Copyright Statement:
Refer to page 30 of the user manual for copyright statement information.

Camera Installation:

1. Camera Introduction:
   • Camera Lens
   • Camera Base
   • Remote Control Receiving Indicator
   • Infrared Receiver
   • Tripod Screw Hole
   • Screw Hole for Tripod – SDI Output Interface
   • HDMI
   • USB 3.0
   • Audio Input Interface (LINE-IN)
   • Rotary Dial Switch
   • RS232 Input Interface (input)
   • RS232 Output Interface (Output)
   • RS422 Compatible with RS485 Interface
   • LAN Port
   • Power Input Socket (DC12V)
   • Power Switch Button
2. Interfaces and Connection:
   • After power on and self-check, the camera will automatically return to the preset 0 position if it’s pre-set.
   • The default address for the IR remote control is 1#. If the menu is restored to factory defaults, the remote control default address will restore to 1#.
3. Mounting Brackets:
   Note: Ceiling or wall mounting brackets can only be mounted on template and concrete walls. Plasterboard is not recommended for safety reasons.

Product Overview

Dimensions:

• Refer to Figure 2.2 in the user manual for product dimensions.

Accessory: – Standard Accessory: – Power adapter – RS232 Cable –
User Manual – USB3.0 Cable – Warranty Card Please refer to the user
manual for detailed instructions on functions, installations, and
operations of the DVDO-C4-1 Full HD PTZ Camera.

DVDO-C4-1
Full HD PTZ Camera User Manual
Version: V1.0.0

Precaution

Improper operations may damage the product and result in mechanical failure. Please note the following:
Do not move the camera by grabbing the head.
Move the camera by holding the bottom with one or both hands.
Do not rotate the lens and holder manually whether the camera is power on or off. Doing so may damage the camera and result in self-check failure and inability to start the camera.

This manual introduces functions, installations and operations for this PTZ camera in detail. Please read carefully before installation and use.
1. Caution 1.1 Avoid damage to product caused by heavy pressure, strong vibration or immersion during transportation, storage and installation. 1.2 Housing of this product is made of organic materials. Do not expose it to any liquid, gas or solids whichmay corrode the shell. 1.3 Do not expose the product to rain or moisture. 1.4 To prevent the risk of electric shock, do not open the case. Installation and maintenance should only be carried out by qualified technicians. 1.5 Do not use the product beyond the specified temperature, humidity or power supply specifications. 1.6 Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens and affecting the image; 1.7 This product contains no parts which can be maintained by users themselves. Any damage caused by dismantling the product by user without permission is not covered by warranty.
2. Electrical Safety Installation and use of this product must strictly comply with local electrical safety standards. The power supply of the product is ±12V, the max electrical current is 2A .
3. Installation 1.1 Do not rotate the camera head violently, otherwise it may cause mechanical failure; 1.2 This product should be placed on a stable desktop or other horizontal surface. Do not install the product obliquely, otherwise it may display inclined image; 1.3 Ensure there are no obstacles within rotation range of the holder. 1.4 Do not power on before completely installation.
4. Magnetic Interference Electromagnetic fields at specific frequencies may affect the video image. This product is Class A. It may cause radio interference in household application. Appropriate measure is required. on. Appropriate measure is required.

Camera Installation

Camera Introduction

Figure 1.1 Interface of SU (standard) Model

1. Camera Lens
2. Camera Base
3. Remote Control Receiving Indicator
4. Infrared Receiver 5. Tripod Screw Hole 6. Screw Hole for Tripod 7. SDI Output Interface 8. HDMI 9. USB 3.0

10. Audio Input Interface(LINE-IN) 11. Rotary Dial Switch 12. RS232 Input Interface (input ) 13. RS232 Output Interface (Output) 14. RS422 Compatible with RS485 Interface 15. LAN Port 16. Power Input Socket (DC12V) 17. Power Switch Button

1.2 Interfaces and Connection
Figure 1.3 Wiring Diagram

1. After power on and self-check, the camera will automatically return to the preset 0 position if it’s pre-set. 2) The default address for the IR remote control is 1#. If the menu is restored to factory defaults, the remote
   control default address will restore to 1#.
   1.3 Mounting Brackets
   Note: Ceiling or wall mounting brackets can only be mounted on template and concrete wall. For safety reason, plasterboard is not recommended.
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2. Wall Mounting:
   3

4

2. Ceiling Mounting
   5

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2. Product Overview
2.1 Dimensions

Figure 2.2 Product Dimensions

2.2 Accessory
Please check below standard and optional accessories when unpacking the box.

Standard Accessory Power adapter RS232 Cable User Manual USB3.0 Cable Warranty Card

Optional Accessory Wireless Remote Control
Ceiling Mount Wall Mount
Infrared Remote Control

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4). VISCA networking as shown below:

Camera cascade connection

Camera 1

Camera 2

1. DTR

1.DTR

2. DSR

2.DSR

3. TXD

3.TXD

4. GND

4.GND

5. RXD

5.RXD

6. GND

6.GND

7. IR OUT

7.OPEN

8. NC

8.OPEN

2.4 Rotary Dial Switch

0Video Format 1080P60
1Video Format 1080P50 2Video Format 1080P30 3Video Format 1080P25 4Video Format 720P60 5Video Format 720P50

8Video Format 720P59.94 9—–
A—–
B—–
C—-D—–

6VideoFormat 1080P59.94 E—-7Video Format 1080P29.97 F—–

Note: After turning the dial to modify the video format, power off and restart to take effect. After turning the dial to F, power off and restart, the menu will display the video format.
2.5 Main Features
This camera provides optimized functions, superior performance and rich video output interfaces. Featuring advanced ISP processing algorithms, it offers vivid high resolution video with a excellent depth and color rendition. It supports H.264/H.265 encoding for fluent motion video and clarity under low bandwidth conditions.

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1. Standby Key
The camera enters standby mode if long press 3s on standby key; Long press 3s again on the standby key, the camera will self-check again and return to HOME position (If preset 0 position is set, the camera will return to preset 0 position).

2. Camera Selection 3. Focus Control
4. Zoom Control

Select the camera address to control.
Auto: auto focus mode Manual: manual focus mode Focus + (near):Press FOCUS + key (Valid only in manual focus mode) Focus – (far): Press FOCUS – key (Valid only in manual focus mode) Press and hold the keys, the action of focus will keep continue and stop as soon as the key is released.
ZOOM +: press ZOOM +key to zoom in ZOOM – : press ZOOM -key to zoom out Press and hold the keys, the action of focus will keep continue and stop as soon as the key is released.

Set and Clear Presets
6. Pan/Tilt Control 7. Menu Setting

Set Preset: press SET PRESET button, and then press the number key 0-9 to set preset positions. Note: 10 presets via remote control.
Call Preset: Press a number key 0-9 directly to call a preset position.
Clear Preset: press CLEAR PRESET button, and then press the number key 0-9 to clear preset positions.
Note : press the# key three times continually to clear all presets.

Up: press

Down: press

Left: press

Right: press

Back to middle position: press HOME

Press and hold the up/down/left/right key, the pan/tilt movements will keep running, from slow to fast, until it runs to the endpoint; stop as soon as the key is released.

MENU: Open / close the OSD menu HOME: Camera lens back to the middle position;
Confirm button; Enter next menu Choose item Modify values BLC ON/OFFTurn on or off the back light compensation

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8. Camera Remote Control Address Setting 9. Key Combination

++F1:Camera Address No.1 ++F2:Camera Address No. 2 ++F3:Camera Address No. 3 ++F4:Camera Address No. 4

1. +#+#: Clear all presets 2) +#+6: Restore factory defaults 3) +#+3: Menu

   set to Chinese 4) +#+4: Menu set to English 5) +#+9: Flip switch 6) +#+Auto: Enter aging mode 7) #++Auto: Exit aging mode 8) *+#+Manual: Restore the default user name, password, and IP address 9) #+#+0: Switch the video format to 1080P60 10) #+#+1: Switch the video format to 1080P50 11) #+#+2: Switch the video format to 1080I60
   12)#+#+3:Switch the video format to 1080I50 13)#+#+4: Switch the video format to 720P60 14)#+#+5:Switch the video format to 720P50 15) #+#+6: Switch the video format to 1080P30 16) #+#+7: Switch the video format to 1080P25
   17)#+#+8: Switch the video format to 720P30 18)#+#+9:Switch the video format to 720P25 Note: If the address of former remote control is not address 1 but another one from 2,
   3, 4, the corresponding camera address will restore to address 1 when all parameters
   are restored to factory default. User should change the remote control address to
   address 1.

10. Shortcut Keys of AI Functions

F1Turn off AI Human Detection F2Turn on AI Human Detection F3Toggle between real time tracking
mode and region tracking mode F4Chang tracking target on real
tracking mode

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3.3 Menu Introduction
Note: The modification valid only if exit the menu before save and power off. 1). Menu Control MENU: Enter / exit the OSD menu or return to the previous menu HOME: Enter next menu Choose item Modify values 2). English Menu

Network Configuration

Network Connection
Direct connection: Connect the camera and computer by network connecting cable. Internet connection mode: Connect the camera to Internet by Router or Switcher and user can login the device by browser web page. Note: Please do not put the power cable and network cable in places where can be easily touched, to prevent video unstable signal transmission due to poor contact of cables. The computer must have the network segment where the camera IP address belongs to. The device will not be accessible if without the segment. The camera default IP address is 192.168.5.163, segment 5 must be added in the computer. Firstly open the window of Local Area Connection Properties on computer, select the “Internet protocol version 4(TCP/IPv4)”. Double click or click the property “Internet” protocol version 4 (TCP/IPv4) to enter into the Internet Protocol Version 4(TCP/IPv4) Properties window; select “Advanced” to enter into the Advanced TCP/IP Setting and add IP and subnet mask. Click the “Confirm” to finish the adding of IP segment. User can add the corresponding network segment according to the revised IP address of the camera. Note: The IP address to be added cannot be same with that of other computers or devices. The existence of this IP address needs to be verified before adding. To verify whether the network segment has been successfully added, click the “Start” and select “Operation” to input cmd, then click CONFIRM and open DOS command window, ping 192.168.5.26 and press Enter key to display information as shown below:
After camera power on and self-check, follow the steps above to verify network connection. Open DOS command window, ping 192.168.5.163 and press Enter key.
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4.2 IE Login

1. Client Login
   Input the default IP address 192.168.5.163 in the browser and click Enter button to enter into Web Client login page. User can login as administrator and normal user. If login as administrator (Default User name/Password: admin), users can preview, playback, and set configuration in the Web Client; If login in as normal user (Default User name/Password:user1 or user2),users can only preview, playback and logout, no option for configuration.
   Note: Web access support IE based browsers: IE, 360 browsers and etc. Chrome login is available after firmware update, but only support basic configuration and preview video, no functions of record video, voice volume, video capture and playback.
   2). Download and Install Plug in for IE login If it’s the first time to login via IE browser, the login page will prompt “Playback plug-in is not installed, please download and install!” Click on this message, download and install MRWebXinstall.exe according to the information. 3). Web Page Login After installing the plug-in, enter the user name and password, click login (the initial default user name and password are: “admin”, you can change the user name and password after entering), enter the Web client management interface.
   Enter user name and password (default user name and password: “admin”). Users can manage and change user name, password and etc.
   4.3 Streaming
   1). Video Stream Capture Configurations -> Video Configure-> Video Encode
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Configure the parameters according to the network environment. Note: stream name live/av0 (live/ XXX) For example: The default IP address of the camera is 192.168.5.163. The way to obtain the RTSP video stream is as below rtsp://192.168.5.163:554/live/av0av0 main stream rtsp://192.168.5.163:554/live/av1 av1 sub stream The default IP address of the camera is 192.168.5.163. the way to obtain RTMP video stream is as below rtmp://192.168.5.163:1935/live/av0av0 main stream rtmp://192.168.5.163:1935/live/av1av1 sub stream 2). Push Video Stream Configurations -> Video Configure-> Stream Publish
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Push RTMP stream to public network server, the stream camera must be on the public network, otherwise it will fail to connect to server. Host address: server address, which can be either a domain name or an IP address Host port: server default port number Stream name: live/test (live/ XXX) Username and password: the username and password set by the server, or leave it empty Access urlrtmp://host domain name: host port/live/xxx Or (rtmp://host IP address: host port/live/xxx)
4.4 Software Upgrade
1). Log in to the web page and manage camera settings. The default page is preview interface, where users cam PTZ control, record video, preset camera positions and etc. 2). Configurations -> System Configure-> Update
3). Click “browse” to select .mrg update file, then click upgrade button to finish software upgrade. 4). Camera reboots after completion of firmware update. It prompts with “successful upgrade.” Log in to check the firmware version to confirm successful software upgrade. Then click “restore factory default”, reboot and restore parameters to factory default (default IP 192.168.5.163, user name: admin; password admin).
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4.5 Webpage Configuration for Human Detection
1. After login, enter into the management interface and turn on Tracking below “Monocular Tracking” 2. On the right top is PTZ control area, in which you can set the preset region of Regional Tracking. Interface is as below.
Regional Settings Steps (We take Region1 as an example): 1. On the PTZ Area, adjust image by clicking direction buttons to select one region. 2. After finishing region1 setting, click “Set” to complete the Region1 Tracking. Other region settings are same as region1 setting steps. You can set 4 different regions, and minimum 2 regions. And the Regional Tracking settings can only be configured through the webpage. Call out the regional tracking: Click “Run” of corresponding region on the “Regional settings” area.
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Maintenance and Troubleshooting

Maintenance

1. Please power off the camera and disconnect the power adapter and socket, if it’s not used for a long run. 2) Use soft cloth or tissue to clean the camera cover. 3) Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens and affecting the video quality.
   6.2 Troubleshooting
2. No video output a. Check whether the camera power supply is connected, the voltage is normal, the power indicator is lit. b. Whether the machine could do self-check after restarted. c. Check whether the bottom of the DIP switch is the normal operating mode (see Table 2.2 and Table2.3) d. Check whether the video output cable or video display is normal
3. Image flickering issues a. Check whether the video output cable or video display is normal
4. Video dithering when zoom-in or zoom-out a. Check whether the camera installation position is solid b. Whether there is shaking machine or objects around the camera
5. Remote control not works a. Remote control address is set to 1 (if the machine is set back to the factory defaults, remote control addresses need to be back to 1 too) b. Check whether the battery is installed on the remote controller or low . c, Check the camera working mode is the normal operating mode (see Table 2.2 and Table 2.3) d. Check the menu whether is closed, camera control through remote controller is only available after exiting the menu. If video output from LAN, menu will not be displayed, menu will automatically exists 30s later, and then it can be controlled by remote controller.
6. Serial port not works a. Check whether the camera serial device protocol, baud rate, address is consistent b. Check whether the control cable is connected properly c. Check whether the camera working mode is the normal operating mode
7. Web pages cannot log in a. Check if the camera outputs video normally by connecting directly to the screen. b. Check whether the network cable is connected properly (Ethernet port yellow light flashes to indicate normal network cable connection) c. Check whether your computer is added the segment and the segment is consistent with the IP address of the camera
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d. Click “Start” and select “Run” and then type “cmd” in thecomputer; Click “OK” then turn on a DOS command window to enter ping 192.168.5.163. Press the Enter key to appear message as follows: Description network connection is normal
6. Copyright Statement
All the contents in this manual and its copyright are owned by the company. No one is allowed to imitate, copy, or translate this manual without the company’s permission. This manual contains no guarantee, standpoint expression or other implies in any form. Product specification and information in this manual is for reference only and subject to change without notice. All rights reserved. No reproducing is allowed without acknowledgement.
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