AVer PTC310UV2 PTZ Camera Instruction Manual

: June 13, 2024
: AVer

Table of Contents

AVer PTC310UV2 PTZ Camera
Product Information
Product Usage Instructions
Product Introduction
- Overview
OSD Tree
- Advanced Setting
Visca Command
Visca-over-IP Settings
CGI Command
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AVer PTC310UV2 PTZ Camera

Product Information

Overview:

(1) Tally Lamp
(2) IR Sensor
(3) LED Indicator
(4) Kensington Lock
(5) PoE+ IEEE 802.3AT
(6) RS-232 Port
(7) RS-422 Port
(8) USB 3.0 Port (Type-B)
(9) Audio In*
(10) HDMI Port
(11) 3G-SDI**
(12) DC Power Jack

Line input level: 1Vrms (max.). *Mic input level: 50mVrms (max.); Supplied voltage: 2.5V. **The model names with H do not have this feature.

Product Usage Instructions

Connect the AI Auto Tracking PTZ Camera to a power source using the DC Power Jack.
If necessary, connect an external microphone or line input to the Audio In port.
For video output, connect the camera to a display device using the HDMI Port.
If required, secure the camera using the Kensington Lock.
If using a PoE+ IEEE 802.3AT connection, connect the camera to a compatible PoE+ switch or injector.
If using the RS-232 Port, connect the camera to a device such as a joystick or a laptop using an RS232 (VISCA) cable (not included).
If using the RS-422 Port, connect the camera to a device using an RS-422 cable.
For control and communication, refer to the provided RS232/422 Visca Command Table for the appropriate command sets.
Adjust advanced settings such as Auto Gain Control, Noise Suppression, Audio Volume, Serial Port Protocol, Tracking Mode, Camera Address, and Baud Rate as needed.
Utilize the Pan-tilt Drive function to control the camera’s movement.
Use the Tally Lamp command to turn on or off the tally lamp.
Enable or disable Auto Tracking as required.

Product Introduction

Overview

(1) Tally Lamp	(5) PoE+ IEEE 802.3AT	(9) Audio In*
(2) IR Sensor	(6) RS-232 Port	(10) HDMI Port
(3) LED Indicator	(7) RS-422 Port	(11) 3G-SDI**
(4) Kensington Lock	(8) USB 3.0 Port (Type-B)	(12) DC Power Jack

Line input level: 1Vrms (max.).
Mic input level: 50mVrms (max.); Supplied voltage: 2.5V.
The model names with “H” do not have this feature.

RS232

RS232 Port Pin Definition

Function

| Mini DIN9 PIN #| ****

I/O Type

| ****

Signal

| ****

Description

---|---|---|---|---

VISCA IN

VISCA OUT

| 7| Output| DTR| Data Terminal Ready
4| Input| DSR| Data Set Ready
8| Output| TXD| Transmit Data
9| Input| RXD| Receiver Data
5| —| —| Not connect

RS232 mini DIN9 to mini DIN8 Cable Pin Definition

Mini DIN8 Cable Pin Definition

Din8 to D-Sub9 Cable Pin Definition

RS422

[Note] Use cat5e splitter for multi-camera connection.

RS422 Pin

No.| Pin| No.| Pin
1| TX-| 5| TX+
2| TX+| 6| RX+
3| RX-| 7| RX-
4| TX-| 8| RX+

Cat5e splitter pin assignment:

OSD Tree

Advanced Setting

Go to Advanced Setting -> Control. Make sure the Camera Address and Baud Rate settings are correct.

1st Layer	2nd Layer	3rd Layer	4th Layer
Advanced Setting	Audio	Input Type	Line In

P/AW

Visca Command

RS232/422 Visca Command Table

Command Set	Command	Command Packet	Comments
CAM_Power	On	8x 01 04 00 02 FF	Power ON/OFF
Off	8x 01 04 00 03 FF

CAM_Zoom

Direct

|

8x 01 04 47 0p 0q 0r 0s FF

| pqrs: Zoom Position， PTC310: 0x0000~0x6f20 PTC330: 0x0110~0x5490

CAM_Focus

CAM_WB

| Auto| 8x 01 04 35 00 FF| Normal Auto
ATW| 8x 01 04 35 04 FF|
Indoor| 8x 01 04 35 01 FF|
Outdoor| 8x 01 04 35 02 FF|
One Push WB| 8x 01 04 35 03 FF| One Push WB mode
Manual| 8x 01 04 35 05 FF| Manual Control mode
One Push| 8x 01 04 10 05 FF| One Push WB Trigger
CAM_RGain| Up| 8x 01 04 03 02 FF| Manual Control of R Gain
Down| 8x 01 04 03 03 FF|
CAM_Bgain| Up| 8x 01 04 04 02 FF| Manual Control of B Gain
Down| 8x 01 04 04 03 FF|

CAM_AE

CAM_Preset

| Reset| 8x 01 04 3F 00 pp FF|

pp: Preset Number 0x00~0xFF

Pan-tilt Drive

| Up| 8x 01 06 01 VV WW 03 01 FF|

VV: Pan speed setting 0x01 (low speed) to 0x18 (high speed) WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed)

Freeze

CAM_Memory Special

|

Set

|

8x 01 04 3F 01 pp FF

| These are changable depending on VISCA Customized Functions web setting: pp: 0x00 To 0xFF normal preset

pp: 0x5F => Trun on OSD menu pp: 0xA0 => Full Body

pp: 0xA1 => Upper Body pp: 0xA2 => Tracking Point pp: 0xA3 => Switch

pp: 0xA4 => Presenter mode (supported in FW v25 or newer) pp: 0xA5 => Zone mode (supported in FW v25 or newer)

pp: 0xA6 => Hybrid mode (supported in FW v35 or newer)

Absolute Position

|

Set

|

8x 01 06 02 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

| VV: Pan speed setting 0x01 (low speed) to 0x18 (high speed) WW: Tilt speed setting 0x01 (low speed) to 0x18 (high speed) YYYY: Pan Position ZZZZ: Tilt Position

Auto zoom

| On| 8x 01 04 A0 02 FF|
Off| 8x 01 04 A0 03 FF|

Effective Tracking area

| On| 8x 01 04 A1 02 FF|
Off| 8x 01 04 A1 03 FF|

RTMP

| On| 8x 01 04 A2 02 FF|
Off| 8x 01 04 A2 03 FF|

Video mode

Preset Affects PTZ & Focus

|

On

|

8x 01 04 A5 02 FF

|
Off| 8x 01 04 A5 03 FF|

Relative Zoom Ratio

| On| 8x 01 04 A6 02 FF|
Off| 8x 01 04 A6 03 FF|

Auto Tilt

| On| 8x 01 04 A7 02 FF|
Off| 8x 01 04 A7 03 FF|
Auto Zoom/Tilt preset| Set| 8x 01 04 A8 pp FF| pp: 0x00 To 0xFF normal preset
Inquiry Command| Command Packet| Reply Packet| Comments
---|---|---|---
CAM_PowerInq| 8x 09 04 00 FF| y0 50 02 FF| On
y0 50 03 FF| Off

CAM_WBModeInq

|

8x 09 04 35 FF

CAM_AEModeInq

|

8x 09 04 39 FF

ZZZZ: Tilt Position

CAM_Tracking_mode

|

8x 09 36 69 01 FF

The x value = VISCA Camera ID: 1 to 7 for RS232/RS422 connection.

Visca-over-IP Settings

VISCA over IP

The x value of 8x should be 1 for the Visca-over-IP string.

Example for Pan-Left command via IP:
01 00 00 09 00 00 00 01 81 01 06 01 07 07 01 03 FF.

CGI Command

CGI Command Table

CGI List for Video Transmission

CGI item name| URL| Command| Parameter Name| Parameter value| Description
Get JPEG| /snapshot| | | | 1280×720 jpg
Get RTSP stream| rtsp://ip/live_st1| | | |
| | | | |
CGI List for Camera Control
CGI item name| URL| Command| Parameter Name| Parameter value| Description
up start| /cgi-bin?SetPtzf=| 1,0,1&(random)| | |
up end| /cgi-bin?SetPtzf=| 1,0,2&(random)| | |
down start| /cgi-bin?SetPtzf=| 1,1,1&(random)| | |
down end| /cgi-bin?SetPtzf=| 1,1,2&(random)| | |
left start| /cgi-bin?SetPtzf=| 0,1,1&(random)| | |
left end| /cgi-bin?SetPtzf=| 0,1,2&(random)| | |
right start| /cgi-bin?SetPtzf=| 0,0,1&(random)| | |
right end| /cgi-bin?SetPtzf=| 0,0,2&(random)| | |
zoom_in start| /cgi-bin?SetPtzf=| 2,0,1&(random)| | |
zoom_in end| /cgi-bin?SetPtzf=| 2,0,2&(random)| | |
zoom_out start| /cgi-bin?SetPtzf=| 2,1,1&(random)| | |
zoom_out end| /cgi-bin?SetPtzf=| 2,1,2&(random)| | |
set preset:| /cgi-bin?ActPreset=| 1,N&(random)| | | N : position
load preset:| /cgi-bin?ActPreset=| 0,N&(random)| | | N : position
set preset speed| /cgi-bin?Set=preset_speed,3,val| val: {min: 1, max: 6}| | |
Absolute Position (Pan)| /cgi-bin?Set=ptz_p,3,val| val: {min: 2048, mid: 962944, max: 1925888}| | | Follows CGI preset speed
Absolute Position (Tilt)| /cgi-bin?Set=ptz_t,3,val| val: {min: 2048, mid: 165696, max: 662784}| | | Follows CGI preset speed
(Zoom)| /cgi-bin?Set=ptz_z,3,val| val: {min: 2048, mid: 14224, max: 28448}| | | Follows CGI preset speed
| | | | |
| | | | |
CGI List for Various Settings
exposure value| /cgi-bin?Set=| img_expo_expo,3,N&(random)| value| 1 ~ 9| N : value
saturation| /cgi-bin?Set=| img_saturation,3,N&(random)| value| 0 ~ 10| N : value
contrast| /cgi-bin?Set=| img_contrast,3,N&(random)| value| 0 ~ 4| N : value
Tracking on:| /cgi-bin?Set=| trk_tracking_on,3,1| | |
Tracking off:| /cgi-bin?Set=| trk_tracking_on,3,0| | |
Reboot| GET(Basic Authentication)| /cgi-bin?OnePush=!| | |
Factory Reset| GET(Basic Authentication)| /cgi-bin?OnePush=d| | |
Mode Presenter| | /cgi-bin?Set=trk_mode,3,1&X| value| random number| X : value
Mode Zone| | /cgi-bin?Set=trk_mode,3,2&X| value| random number| X : value
Mode Hybrid| | /cgi-bin?Set=trk_mode,3,3&X| | |

Mode Get

|

GET(Basic Authentication)

|

/cgi-bin?Get=trkmode,3&=X

|

– Reply

| Presenter trk_mode,3=1 Zone trk_mode,3=2 Hybrid trk_mode,3=3|

X : value

Get detect zone (Humanoid outlines) number

Click Track ON command

– Reply

|

“trk_detect_num,3=X\r\n”

| X: The amount of humanoid outlines, maximum: 50| |

Click Track

Get detect zone (Humanoid outlines) info

|

GET(Basic Authentication)

|

/cgi-bin?GetTrackingDetectZone=X

| X: The amount of humanoid outlines, maximum: 50| |

– Reply

|

“focus:-1\nzone[00]:00,119,720,960\nzone[01]:- 1502615204,-1366225632,01,-1366223544”

|

focus – The number of humanoid outline being tracked. zone[NN]:x,y,w,h – based on 1080P resolution

| The upper left corner of the screen is the coordinate reference (0,0), x-coordinate/y-coordinate/w width/h height, based on the upper left corner of the humanoid outline.

The number following indicates the number of the tracked person, for example, -1 means that no one is being tracked. If one of the three is being tracked,

one of 0, 1 and 2 will appear after the ‘focus’.

|

Click Track Set target zone

Tracking On/Off Get

|

GET(Basic Authentication)

|

/cgi-bin?Get=trk_trackingon,3&=X

|

– Reply

| On trk_tracking_on,3=1 Off trk_tracking_on,3=0″|

X : value