SAMSUNG BN68-14570A-02 Smart TV User Manual

June 13, 2024
Samsung

SAMSUNG BN68-14570A-02 Smart TV

Contact SAMSUNG WORLD WIDE

If you have any questions or comments relating to Samsung products, please contact the Samsung service centre.

C ou ntry / A r ea| Samsung Service Centre| Web Site
---|---|---

HONG KONG

|

3698 4698

| www.samsung.com/hk/support (Chinese)

www.samsung.com/hk_en/support (English)

MACAU| 0800 333| www.samsung.com/hk/support (Chinese)

www.samsung.com/hk_en/support (English)

Before Reading This User  Manual

This TV comes with this User Manual and an embedded e-Manual Menu Settings > Support > Open e-Manual).
On the website (www.samsung.com), you can download the manuals and see its contents on your PC or mobile device.

Warning! Important Safety Instructions

Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product.

CAUTION

RISK OF ELECTRIC SHOCK. DO NOT OPEN.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
| This symbol indicates that high voltage is present inside. It is dangerous to make any kind of contact with any internal part of this product.
| This symbol indicates that this product has included important literature concerning operation and maintenance.

| Class II product: This symbol indicates that a safety connection to electrical earth (ground) is not required. If this symbol is not present on a product with a mains lead, the product MUST have a reliable connection to protective earth (ground).
| AC voltage: Rated voltage marked with this symbol is AC voltage.

| DC voltage: Rated voltage marked with this symbol is DC voltage.
| Caution. Consult instructions for use: This symbol instructs the user to consult the user manual for further safety related information.

Power

  • Do not overload wall outlets, extension cords, or adaptors beyond their voltage and capacity. It may cause fire or electric shock.
    Refer to the power specifications section of the manual and/ or the power supply label on the product for voltage and amperage information.

  • Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.

  • Never insert anything metallic into the open parts of this apparatus. This may cause electric shock.

  • To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.

  • Be sure to plug in the power cable until it is firmly seated. When unplugging the power cable from a wall outlet, always pull on the power cable’s plug. Never unplug it by pulling on the power cable. Do not touch the power cable with wet hands.

  • If this apparatus does not operate normally – in particular, if there are any unusual sounds or smells coming from it – unplug it immediately and contact an authorised dealer or Samsung service centre.

  • To protect this apparatus from a lightning storm, or to leave it unattended and unused for a long time, be sure to unplug it from the wall outlet and disconnect the antenna or cablesystem.

  • Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cable to generate sparks and heat or by causing the insulation to deteriorate.

  • Use only a properly grounded plug and wall outlet.

  • An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)

  • To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus quickly if necessary, make sure that the wall outlet and power plug are readily accessible.

Installation

  • Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
  • Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
  • Do not expose this apparatus to rain or moisture.
  • Be sure to contact an authorised Samsung service centre for information if you intend to install your TV in a location with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.
  • Do not expose this apparatus to dripping or splashing.

Providing proper ventilation for your TV

Leave a space around the product for ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the product caused by an increase in its internal temperature. For installation, be sure to secure the spaces as shown in the figure.

  • When you install your TV with a stand, we strongly recommend you use parts provided by Samsung Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in injury caused by  the product falling.

Other Cautions

  • The actual appearance of the TV may differ from the images in this manual, depending on the model.
  • Be careful when you touch the TV. Some parts can be warm or hot.

Safety Precaution

Using the stand provided with the product, install The Siro on a flat surface.

Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV.

WARNING : Never place a television set in an unstable location. The television set may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as:

  • Always use cabinets or stands or mounting methods recommended by Samsung.
  • Always use furniture that can safely support the television set.
  • Always ensure the television set is not overhanging the edge of the supporting furniture.
  • Always educate children about the dangers of climbing on furniture to reach the television set or its controls.
  • Always route cords and cables connected to your television so they cannot be tripped over, pulled or grabbed.
  • Never place a television set in an unstable location.
  • Never place the television set on tall furniture (for example, cupboards or bookcases) without anchoring both the furniture and the television set to a suitable support.
  • Never place the television set on cloth or other materials that may be located between the television set and supporting furniture.
  • Never place items that might tempt children to climb, such as toys and remote controls, on the top of the television or furniture on which the television is placed.

01 What’s in the Box?

Make sure the following items are included with your TV. If any items are missing, contact your dealer.

  • Samsung Smart Remote
  • User Manual
  • Warranty Card / Regulatory Guide (Not available in some locations)
  • TV Power Cable
  • Antenna adapter
  • The items’ colours and shapes may vary depending on the models.
  • Cables not included can be purchased separately.
  • Check for any accessories hidden behind or in the packing materials when opening the box.

Note: Insert the power cord securely to prevent loosening from the TV.

Warning : Screens can be damaged from direct pressure when handled incorrectly. We recommend lifting the TV at the edges, as shown.

02 Initial Setup

When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV’s basic settings to suit your viewing environment.
You can connect The Servia the SmartThings app on your mobile device to control the Portrait Mode and the related functions on the TV.

Connecting the antenna adapter

Connect the provided antenna adapter to an antenna terminal on the wall, and then connect the antenna cable, which is connected to ANT on the TV, to the antenna adapter.
The connected antenna adapter prevents overload that may occur due to potential difference between the antenna terminal on the wall and the antenna cable, consequently being able to prevent product damage or fire.

  • Be sure to use the provided antenna adapter.

  • The method for connecting the antenna adapter and the markings on the antenna terminals may differ depending on the model and geographical region.

  • If you use the antenna adapter where antenna signals are weak, the screen may become blurry.

  • The image on your TV may differ from the image above  depending on the model and geographical area.

Using the TV Controller

Using the TV Controller button at the top on the rear panel, you can turn on The Siro. If the button is pressed again with the power on, you can see the function menus on the screen. The usage of the menus is shown in the following figure.

  • Remove the protective film attached on the SAMSUNG logo.
    The reception sensitivity may decrease when the sensor is blocked.

A Control menu
B Eco Sensor / Microphone switch / Remote control sensor

How to turn on and off the Microphone

You can turn on or off the microphone by using the switch at the bottom of the TV. If microphone is turned off, All voice and sound features using microphone are not available.

  • The position and shape of the microphone switch may differ depending on the model.
  • During analysis using data from the microphone, the data is not saved.

Troubleshooting and Maintenance

Troubleshooting

For more information, refer to “Troubleshooting” or “FAQ” in the e-Manual.
Menu Settings > Support > Open e-Manual >
Troubleshooting or FAQ
If none of the troubleshooting tips apply, please visit “www.samsung.com” and click Support or contact the Samsung service centre.

  • This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be, however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the product.
  • To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto update functions on the TV’s menu ( Menu Settings > Support > Software Update > Update Now or Auto update).
  • In Portrait Mode, some apps or external inputs may not support the full screen

The TV won’t turn on

  • Make sure that the power cable is securely plugged in to the TV and the wall outlet.
  • Make sure that the wall outlet is working and the remote control sensor at the bottom of the TV is lit and glowing a solid red.
  • Try pressing the TV Controller button behind the screen to make sure that the problem is not with the remote control. If the TV turns on, refer to “The remote control does not work”.

The remote control does not work.

  • Check if the remote control sensor at the bottom of the TV blinks when you press the button on the remote control.
  • When the remote’s battery is discharged, charge the battery using the USB charging port (C-type), or turn over the remote to expose the solar cell to light.
  • Try pointing the remote directly at the TV from 1.5-1.8 m away.
  • If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV. To pair a Samsung Smart Remote, press the   and buttons together for 3 seconds.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically.
This feature measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to Menu Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization.

  • The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture brightness.

Specifications and Other Information

Specifications

Display Resolution

3840 x 2160


Sound (Output)

60 W

Operating Temperature

10 °C to 40 °C (50 °F to 104 °F)

Operating Humidity

10 % to 80 %, non-condensing

Storage Temperature

-20 °C to 45 °C (-4 °F to 113 °F)

Storage Humidity

5 % to 95 %, non-condensing

Notes

  • This device is a Class B digital apparatus.

  • For information about the power supply, and more information about power consumption, refer to the information on the label attached to the product.

  • On most models, the label is attached to the back of the TV. (On some models, the label is inside the cover terminal.)

  • The images and specifications of the Quick Setup Guide may differ from the actual product.

  • The screen size on the energy label and package may have the tolerance within ±1 cm.

  • An administration fee may be charged in the following situations:
    (a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual has not been read).
    (b) You bring the unit to the Samsung service centre, but it is found that the product has no defect (i.e., where the user manual has not been read).

  • You will be informed of the administration fee amount before a technician visits.

Decreasing power consumption

When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To decrease power consumption, unplug the power cable when you don’t  intend to use the TV for a long time.

Licenses

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

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