thermomate CHMB774C Electric Ceramic Cooktop Instruction Manual

thermomate CHMB774C Electric Ceramic Cooktop

Product Information

The Electric Ceramic Cooktop by Thermomate is designed to provide a smart cooking experience for a better life. It comes in two models, CHMB774C and CHMB915C.
The cooktop features radiant surface elements that are located beneath a smooth glass surface. It is equipped with various control knobs for each surface element, as well as indicator lights for power and hot surface.

The CHMB774C model includes the following surface elements:

• Left Rear Surface Element: 1800W (8 inches)
• Left Front Surface Element: 1250W (6 inches) / 2500W (9 inches)
• Right Front Surface Element: 1200W (6 inches)
• Right Rear Surface Element: 1800W (8 inches)

The CHMB915C model includes the following surface elements:

• Left Rear Surface Element: 1200W (6 inches)
• Middle Surface Element: 1700W (9 inches) / 2900W (12 inches)
• Left Front Surface Element: 1250W (6 inches) / 2500W (9 inches)
• Right Front Surface Element: 1200W (6 inches)
• Right Rear Surface Element: 1800W (8 inches)

The cooktop operates on a rated voltage of AC 240V 60Hz or AC 208V 60Hz, with a power range of AC 208V to 240V, 60Hz.

Product Usage

To use the surface elements, follow these instructions:

1. Select the desired surface element by turning the corresponding control knob.
2. To set the heat level, turn the knob from LO to Hi or any temperature in between. Fixed positions at LO and Hi define the minimum and maximum heat settings.
3. Ensure you are using cookware that is suitable for glass cooktops. Refer to the cookware characteristics section below for guidance.

About the Radiant Surface Elements

The radiant cooktop features heating elements located beneath a smooth glass surface. It is normal to experience a slight odor when using a new cooktop for the first time. This odor is caused by the heating of new parts and insulating materials and will dissipate quickly.

On models with light-colored glass cooktops, it is normal for the cooking surface elements to cycle on and off during operation.

Selecting Types of Cookware

When using the cooktop, it is important to choose cookware that will provide good performance on glass surfaces. Consider the following characteristics:

• Flat bottom: Cookware with a flat and smooth bottom will ensure even heat distribution.
• Heavy-weight: Cookware with a heavier weight will provide better contact with the surface and improve heat transfer.
• Non-abrasive: Avoid using cookware with rough or abrasive bottoms, as they can scratch the glass surface.
• Magnetic: Cookware that is magnetic (such as cast iron or stainless steel) will work efficiently on induction cooktops.

WARNING! For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS.

Safety Precautions

When using electrical appliances, basic safety precautions should be followed, including the following:

• Use this appliance only for its intended use as described in this manual.
• Do not attempt to repair or replace any part of your cooktop unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician.
• Before performing any service, disconnect the cooktop power supply at the household distribution panel by removing the fuse or switching off the circuit breaker.
• Be sure your appliance is properly installed and grounded by a qualified technician in accordance with the provided installation instructions. This appliance must be supplied with the proper voltage and frequency, and connected to an individual, properly grounded branch circuit, protected by a circuit breaker or fuse acceptable for the indicated wattage on the data plate.
• Have the installer show you the location of the circuit breaker or fuse. Mark it for easy reference.
• Do not leave children alone-children should not be left alone or unattended in an area where an appliance is in use. They should never be allowed to sit or stand on any part of the appliance.
• Teach children not to play with the controls or any other part of the cooktop.
• Do not allow anyone to climb, stand or hang on the cooktop.
• CAUTION: Items of interest to children should not be stored in cabinets above a cooktop-children climbing on the cooktop to reach items could be seriously injured.
• Always keep combustible wall coverings, curtains or drapes a safe distance from your cooktop.
• Always keep dishtowels, dishcloths, pot holders and other linens a safe distance away from your cooktop.
• Always keep wooden and plastic utensils and canned food a safe distance away from your cooktop. They may become hot and could cause burns.
• Never wear loose-fitting or hanging garments while using the appliance. Flammable material could be ignited if brought in contact with hot surface elements and may cause severe burns.
• Use only dry potholders – moist or damp potholders on hot surfaces may result in burns from steam. Do not let potholders touch hot surface elements. Do not use a towel or other bulky cloth. Such clothes can catch fire on a hot surface element.
• For your safety, never use your appliance for warming or heating the room.
• Do not use water on grease fires. Never pick up a flaming pan. Turn the controls off. Smother a flaming pan on a surface element by covering the pan completely with a well-fitting lid, cookie sheet or flat tray. Use a multi-purpose dry chemical or foam-type extinguisher. Flaming grease outside a pan can be put out by covering with baking soda or, if available, by using a multi-purpose dry chemical or foam-type fire extinguisher.
• Do not flame foods on the cooktop. If you do flame foods under the hood, turn the fan on.
• Do not let cooking grease or other flammable materials accumulate on the cooktop.
• Do not touch surface elements. These surfaces may be hot enough to burn even though they are dark in color. During and after use, do not touch, or let clothing or other flammable materials contact the surface elements or areas nearby the surface elements; allow sufficient time for cooling first. Potentially hot surfaces include the cooktop and areas facing the cooktop.
• To minimize the possibility of burns, ignition of flammable materials and spillage, the handle of a container should be turned toward the center of the cooktop without extending over any nearby surface elements.
• Always turn the surface element control off before removing the cookware.
• Use proper pan size – Select cookware having flat bottoms large enough to cover the surface element heating element. The use of undersized cookware will expose a portion of the surface element to direct contact and may result in ignition of clothing. Proper relationship of cookware to surface element will also improve efficiency.
• Never leave surface elements unattended at high heat settings. Boilovers cause smoking and greasy spillovers that may catch on fire.
• Only certain types of glass, glass/ceramic, earthenware or other glazed containers are suitable for cooktop cooking; others may break because of the sudden change in temperature.
• Keep an eye on foods being fried at high or medium-high heat settings.
• Foods for frying should be as dry as possible. Frost on frozen foods or moisture on fresh foods can cause hot fat to bubble up and over the sides of the pan.
• Use little fat for effective shallow or deep-fat frying. Filling the pan too full of fat can cause spillovers when food is added.
• If a combination of oils or fats will be used in frying, stir together before heating, or as fats melt slowly.
• Always heat fat slowly, and watch as it heats.
• Use a deep fat thermometer whenever possible to prevent overheating fat beyond the smoking point.
• Never try to move a pan of hot fat, especially a deep fat fryer. Wait until the fat is cool.
• Do not store flammable materials near the cooktop.
• Keep the hood and grease filters clean to maintain good venting and to avoid grease fires.
• Do not store or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any appliance.
• Clean only parts listed in this user manual.
• Do not leave paper products, cooking utensils or food on the cooktop when not in use.
• Keep cooktop clean and free of accumulation of grease or spillovers which may ignite.
• Never heat unopened food containers. Pressure buildup may make container burst and cause injury.
• Never leave jars or cans of fat drippings on or near your cooktop.

Radiant Surface Elements

Use care when touching the cooktop. The glass surface of the cooktop will retain heat after the controls have been turned off.

• Avoid scratching the glass cooktop. The cooktop can be scratched with items such as sharp instruments, rings or other jewelry and rivets on clothing.
• Never use the glass cooktop surface as a cutting board.
• Do not place or store items on top of the glass cooktop surface when it is not in use.
• Be careful when placing spoons or other stirring utensils on glass cooktop surface when it is in use. They may become hot and could cause burns.
• Avoid heating an empty pan. Doing so may damage the cooktop and the pan.
• Do not allow water, other liquids or grease to remain on the cooktop.
• To minimize the possibility of burns, always be certain that the controls for all surface elements are at the off position and the entire glass surface is cool before attempting to clean the cooktop.
• Do not operate the glass surface elements if the glass is broken. Spillovers or cleaning solution may penetrate a broken cooktop and create a risk of electrical shock. Contact a qualified technician immediately should your glass cooktop become broken.
• Clean the cooktop with caution. If a wet sponge or cloth is used to wipe spills on a hot surface element, be careful to avoid steam burns. Some cleaners can produce noxious fumes if applied to a hot surface.
• NOTE: We recommend that you avoid wiping any surface element areas until they have cooled and the indicator light has gone off. Sugar spills are the exception to this. Please see the page Cleaning the Glass Cooktop section.
• To avoid possible damage to the cooking surface, do not apply the cleaning cream to the glass surface when it is hot.
• After cleaning, use a dry cloth or paper towel to remove all the cleaning cream residue.
• Read and follow all instructions and warnings on the cleaning cream labels.
• Use care when touching the cooktop. The glass surface of the cooktop will retain heat after the controls have been turned OFF.
• Do not stand on the glass cooktop.
• Large scratches or impacts to glass cooktops can lead to broken or shattered glass.

Features of your cooktop

CHMB774C

• Rated Voltage: AC 240V 60Hz or AC 208V, 60Hz
• Power range: AC 208V to 240V, 60Hz

CHMB915C

• Rated Voltage: AC 240V 60Hz or AC 208V, 60Hz
• Power range: AC 208V to 240V, 60Hz

Using the surface elements.

Throughout this manual, features and appearance may vary from your model.

How to Set
Push the knob down and turn in either direction to the setting you want. When the control is in any position other than Off, it may be rotated without pushing it down.
At Off, Hi and Simmer , the control clicks into position. You may hear slight clicking sounds during cooking, indicating the control is keeping the power level you set.
The controls for the radiant surface elements can be set anywhere between Simmer and Hi for an unlimited number of heat settings.
With the infinite switch, the element cycles on and off to maintain your selected control setting.
The On indicator light will glow when any surface element is on.
A Hot Surface indicator light will glow when any radiant element is turned on and will remain on until the surface is cooled to approximately 150°F(65°C).

Dual-ring Element
The dual-ring element offers the flexibility to use cookware that has either a small or large diameter bottom. The dual element has both an inner and outer radiant ring. You can select to use either the (inner) element or (both inner and outer) element.

• For cookware with a smaller diameter bottom, press down and turn the control knob counterclockwise to the (inner) element side of the control.
• For cookware with a larger diameter bottom, press down and turn the control knob clockwise to the (inner and outer) element side of the control.
• For best low heat performance with pans 10″ (25.4 cm) and larger, use the element set to “LO”.
• There are an infinite number of temperature settings between the LO and Hi position. Turn the knob from LO to Hi (or any temperature in between).

Note: Fixed positions are found at LO and Hi to define minimum and maxi- mum heat setting.

Note:

• It comes on when the element is hot to the touch.
• It stays on even after the element is turned off.
• It glows brightly until the element is cooled to approximately 150°F(65°C).
• Be sure you turn the control knob Off when you finish cooking.

About the radiant surface elements…
The radiant cooktop features heating elements beneath a smooth glass surface.

Note: A slight odor is normal when a new cooktop is used for the first time. It is caused by the heating of new parts and insulating materials and will disap-pear in a short time.

Note: On models with light-colored glass cooktops, it is normal for the cooking zones to change color when hot or cooling down. This is temporary and will disappear as glass cools to room temperature.
The surface element will cycle on and off to maintain your selected control setting. It is safe to place hot cookware (from the oven or surface) on the glass cooktop when the surface is cool.
Even after the surface elements are turned off, the glass cooktop retains enough heat to continue cooking.
To avoid overcooking, remove pans from the surface elements when the food is cooked.
Avoid placing utensils that could become hot or plastics that could melt on the surface element until it has cooled completely.

• Always center the pan on the surface element you are using.
• Never cook directly on the glass. Always use cookware.
• Water stains (mineral deposits) are removable using the cleaning cream or full strength white vinegar.
• Use of window cleaner may leave an iridescent film on the cooktop. The cleaning cream will remove this discoloration.
• Don’t store heavy items above the cooktop. If they drop onto the cooktop, they can cause damage.
• Do not use the surface as a cutting board.
• Do not slide cookware across the cooktop because it can scratch the glass. The glass is scratch-resistant, not scratch proof.

Surface elements cycle on and off
Surface elements will cycle on and off to maintain the temperature you have selected.
All radiant surface elements have a temperature limiter that protects the glass cooktop from getting too hot.
The temperature limiter may cycle the elements off while cooking if :

• The pan boils dry.

• The pan bottom is not flat.

• The pan is off-center.

• There is no pan on the element.

Selecting types of cookware.
The following information will help you choose cookware which will give good performance on glass cooktops.

Cookware characteristics

• Aluminum: heats and cools quickly. Frying, braising, roasting. May leave metal markings on glass.
• Cast Iron: on a glass cooktop heats and cools slowly, but retains heat and cooks evenly.
• Copper: tin heats and cools quickly. Gourmet cooking, wine sauces, egg dishes.
• Enamelware: response depends on base metal. Not recommended. Imperfections in enamel may scratch cooktop.
• Glass Ceramic: heats and cools slowly. Not recommended. Heats too slowly. Imperfections in enamel may scratch cooktop.
• Stainless Steel: heats and cools moderately. Soups, sauces, vegetables, and general cooking.

Selecting types of cookware.
For best results

• Place only dry pans on the surface elements. Do not place lids on the surface elements, particularly wet lids.
• Do not use woks that have support rings. This type of wok will not heat on glass surface elements.
• We recommend that you use only a flat-bottomed wok. They are available at your local retail store. The bottom of the wok should have the same diameter as the surface element to ensure proper contact.
• Some special cooking procedures require specific cookware such as pressure cookers, deep-fat fryers, etc. All cookware must have flat bottoms and be the correct size.

Observe the following points in canning
Pots that extend beyond 1″ of the surface element’s circle are not recommend- ed for most surface cooking. However, when canning with water-bath or pressure canner, larger-diameter pots may be used. This is because boiling water temperatures(even under pressure) are not harmful to the cooktop surfaces surrounding the surface elements.
HOWEVER, DO NOT USE LARGE- DIAMETER CANNERS OR OTHER LARGE-DIAME-TER POTS FOR FRYING OR BOILING FOODS OTHER THAN WATER. Most syrup or sauce mixtures-and all types of frying-cook at temperatures much higher than boiling water. Such temperatures could eventually harm the glass cooktop surfaces.

1. Be sure the canner fits over the center of the surface element. If your cooktop or its location does not allow the canner to be centered on the surface element, use smaller-diameter pots for good canning results.
2. Flat-bottomed canners must be used. Do not use canners with flanged or rippled bottoms(often found in enamelware) because they don’t make enough contact with the surface elements and take a long time to boil water.
3. When canning, use recipes and procedures from reputable sources. Reliable recipes and procedures are available from the manufacturer of your canner; manufacturers of glass jars for canning, and the United States Department of Agriculture Extension Service.
4. Remember that canning is a process that generates large amounts of steam. To avoid burns from steam or heat, be careful when canning.

Note: If your house has low voltage, canning may take longer than expected, even though directions have been carefully followed. The processing time will be shortened by:

• Using a pressure canner
• Starting with HOT tap water for fastest heating of large quantities of water.

CAUTION:

• Safe canning requires that harmful microorganisms are destroyed and that the jars are sealed completely. When canning foods in a water-bath canner, a gentle but steady boil must be maintained for the required time. When canning foods in a pressure canner, the pressure must be maintained for the required time.
• After you have adjusted the controls, it is very important to make sure the prescribed boil or pressure levels are maintained for the required time.
• Since you must make sure to process the canning jars for the prescribed time, with no interruption in processing time, do not can on any cooktop surface element if your canner is not flat.

Important:

• Before cleaning, make sure all controls are off and the cooktop is cool.
• It is recommended to first use soap, water and a soft cloth or sponge unless otherwise noted. Do not use abrasive cleaning products. Always follow label instructions on cleaning products.

Ceramic glass
The ceramic glass should be cleaned regularly, preferably after each use. Important: To avoid damaging the cooktop, do not use steel wool, abrasive powder cleansers, chlorine bleach, rust remover or ammonia.
To Clean the Ceramic Glass Cooktop:

1. Remove food/residue with a cooktop scraper (not included).
   • For best results, use the cooktop scraper while the cooktop is still warm, but not hot to the touch.
   • It is recommended to wear an oven mitt while scraping the warm cooktop.
   • Hold the cooktop scraper at a 45 degree angle against the glass surface and scrape the residue. It will be necessary to apply pressure in order to remove the residue.
   • Allow the cooktop to cool down completely before proceeding to Step 2.
2. Apply a few drops of cooktop cleaner to the affected areas.
   • Rub cooktop cleaner onto the cooktop surface with a nylon or similar cooktop cleaning pad. Some pressure is needed to remove stubborn stains.
   • Allow the cleaner to dry to a white haze before proceeding to Step 3.
3. Polish with a clean, dry cloth or a clean, dry paper towel.

Smudges from pans with an aluminum bottom
Cleaning Method:
A cloth dampened in vinegar

Control knobs

• Pull knobs straight away from control panel to remove.
• When replacing knobs, make sure knobs are in the Off position.

Cleaning Method:
Soap and water or dishwasher.
Note: Do not use steel wool, abrasive cleansers or oven cleaner. Do not soak knobs.

Control panel
Cleaning Method:
Glass cleaner and soft cloth or sponge: Apply glass cleaner to soft cloth or sponge, not directly on panel.

Note: Do not use abrasive cleaners, steel-wool pads, gritty washcloths or some paper towels. Damage may occur.
BEFORE YOU BEGIN Read these instructions completely and carefully.

• Important — Save these instructions for local inspector’s use.

• Important — Observe all governing codes and ordinances.

• Note to installer – Be sure to leave these instructions with the consumer.

• Note to consumer – Keep these instructions for future reference.

• Product failure due to improper installation is not covered under the warranty.
  WARNING: This appliance must be properly grounded.

• ATTENTION INSTALLER — ALL COOKTOPS MUST BE HARD WIRED (DIRECT WIRED) INTO AN APPROVED JUNCTION BOX. A “PLUG AND RECEPTACLE” IS NOT PERMITTED ON THESE PRODUCTS.

• Proper installation is the responsibility of the installer and product failure due to improper installation is NOT covered under warranty.

Important Safety Instructions

For your safety

• For Personal Safety, remove house fuse or open circuit breaker before begin- ning installation. Failure to do so could result in serious injury or death.
• Be sure your cooktop is installed properly by a qualified installer or service technician.
• To eliminate the risk of burns or fire due to reaching over heated surface elements, cabinet storage located above the surface units should be avoided. If cabinet storage space is to be provided, the risk can be reduced by installing a range hood that projects horizontally a minimum of 5″ beyond the bottom of the cabinets. Cabinet installation above the cooktop may be no deeper than 13″.
• Make sure the cabinets and wall coverings around the cooktop can withstand the temperatures(up to 200°F(93°C)) generated by the cooktop.
• The cooktop should be easy to reach and lighted with natural light during the day.
• Always disconnect the electrical service to the cooktop before repairing or servicing the cooktop.This can be done by disconnecting the fuse or circuit breaker. Failure to do this could result in a dangerous or fatal shock. Know where your main disconnect switch is located. If you do not know, have your electrician show you.
• State of California Proposition 65 Warnings
  WARNING This product contains chemicals known to the State of California to cause cancer, birth defects or other reproductive harm.

Electrical Requirements

This appliance must be supplied with the proper voltage and frequency, and connected to an individual, properly grounded branch circuit, protected by a circuit breaker or a time delay fuse as noted on data plate.
We recommend you have the electrical wiring and hookup of your cooktop connected by a qualified electrician. After installation, have the electrician show you where your main cooktop disconnect is located.
Wiring must conform to National Electrical Code. You can get a copy of the National Electrical Code, ANSI/NFPA No. 70-Latest Edition, by writing: National Fire Protection Association
Batterymarch Park
Quincy, MA 02269

In Canada, wiring must conform to the Canadian Electrical Code (CEC). The cooktop conduit wiring is approved for copper wire connection only, and if you have aluminum house wiring, you must use special UL approved connec-tors for joining copper to aluminum. In Canada, you must use special CSA approved connectors for joining copper to aluminum.
You must use a two-wire, three conductors 208/240 VAC, 60 Hertz electrical system. A white(neutral) wire is not needed for this unit. The cooktop must be installed in a circuit that does not exceed 125 VAC nominal to ground.
Refer to the data plate on your cooktop for the KW rating for your cooktop.
1 844-334-4203

Pre-installation checklist

WARNING The electrical power to the cooktop supply line must be shut off while connections are being made. Failure to do so could result in serious injury or death.

• When preparing cooktop opening, make sure the inside of the cabinet and the cooktop do not interfere with each other. (See section on preparing the opening.)
• Remove packaging materials and literature package from the cooktop before beginning installation.
• Remove installation instructions from literature pack and read them carefully before you begin. Be sure to place all literature, user manual, installations, etc. in a safe place for future reference.
• Make sure you have all the tools and materials you need before starting the installation of the cooktop.
• Your home must provide the adequate electrical service needed to safely and properly use your cooktop. (Refer to section on electrical requirements.)
• When installing your cooktop in your home, make sure all local codes and ordinances are followed exactly as stated.
• Make sure the wall coverings, countertop and cabinets around the cooktop can withstand heat(up to 200°F(93°C)) generated by the cooktop.

Parts included

• Foam tape
• 2 Hold-down brackets
• 2 Thumbscrews
• Mounting template

Installation Instructions

Preparing the opening

• The following MINIMUM clearance dimensions must be maintained.
  If a 30″ clearance between the cooking surface and overhead combustible materials or metal cabinets cannot be maintained, a minimum clearance of 24″ is required and the underside of the cabinets above the cooktop must be protected with not less than 1/4″-thick flame-retardant millboard covered with not less than No. 28 MSG sheet steel, 0.015″-thick stainless steel,0.024″-thick aluminum, or 0.020″-thick copper.

• Overall cooktop dimensions

• One and one-half inches (1-1/2″) minimum vertical clearance between the cooktop bottom and any combustible surfaces.

• Installations dimensions and clearances
  To ensure accuracy, it is best to use template when cutting the opening in the counter.

|

CHMB774C

|

CHMB915C

---|---|---

A

| MAX.depth of unprotected overhead cabinets|

13″

|

13″

B| MIN. clearance from countertop to unprotected overhead surface| 30″| 30″
C| MIN. height from countertop to nearest cabinet on either side of unit| 18″| 18″
D| Width of cutout| 29-3/8″| 35-3/8″
E| Depth of cutout| 20-3/8″| 20-3/8″
F| MIN. clearance from cutout to left

or right side walls

| 1-3/4″| 1-3/4″
G| MIN. from front edge of cutout and front edge of countertop| 2-3/4″| 2-3/4″
H| MIN. between cutout and the

wall behind the cooktop

| 2″| 2″

Horizontal installation with controls at the front
In this installation, the cooktop must be installed with the control knobs toward the front edge.
Make sure the wall coverings, countertop and cabinets around the cooktop can withstand heat(up to 200°F(93°C)) generated by the cooktop.

Installing the cooktop

1. Installing the junction box
   Install an approved junction box where it will be easily reached through the front of the cabinet where the cooktop will be located. The cooktop conduit is 51″ long.
   Important:
   The junction box must be located where it will allow considerable slack in the conduit for serviceability.
   MIN. from front edge of cutout and front edge of countertop.

2. Protect surface of cooktop
   Place a towel or tablecloth onto the countertop. Lay the cooktop upside down onto the protected surface.

3. Attach foam tape
   Apply the foam tape around the outer edge of the glass. Do not overlap the foam tape.

4. Locate mounting parts
   On the underside of the cooktop, you will find the hex screws. Remove and use these hex screws to mount the brackets at these two locations. Do not tighten. Turn the bracket inward to avoid interference when dropping the cooktop into the countertop.

5. Insert cooktop into cutout
   Insert the cooktop centered into the cutout opening. Make sure the front edge of the countertop is parallel to the cooktop. Make final check that all required clearances are met.

6. Attach hold-down brackets to cabinet
   Open the cabinet door. Rotate the brackets to overlap with the underside of the countertop. Then tighten the hex screw. Install the thumbscrew until it touches the bottom of the countertop.

Important: Turn the thumbscrew until it touches the bottom of the countertop. Do not overtighten.

Installing – Electrical Connections

• When making the wire connections, use the entire length of conduit provided. The conduit must not be shortened.
• With the cooktop in place, open the front of the cabinet door.
• Insert the wires from the conduit through the opening of the junction box.
• Connect the red and black leads from the cooktop conduit to the corresponding leads in the junction box.
• Once the connections are made, secure wires together using wire nuts.

Grounding instructions:
The bare ground wire in the conduit is connected to the cooktop frame. Effec- tive January 1, 1996, the National Electrical Code will not permit grounding through neutral. If used in new construction after January 1, 1996 or in a mobile home, recreational vehicle or if local codes do not permit grounding through the neutral white lead, attach the appliance grounding lead(green or copper) to the residence grounding conductor (green or bare copper) in accordance with local codes.
When connecting to a 3 conductor branch circuit, if local codes permit, connect the bare ground connector lead of the cooktop to the branch circuit
neutral(gray or white in color).

Important:
If the cooktop is being installed into a blind counter(one with no cabinet opening below), wire connections must be made before putting the cooktop into the cutout opening.

1. Pre-test checklist
   • Remove all protective film, if present, and any stickers.
   • Check to be sure that all wiring is secure and not pinched or in contact with moving parts.
   • Check level of appliance.
   • Check that the cooktop is properly grounded.
2. Operation checklist
   • Remove all items from the top of the cooktop surface.
   • Turn on the power to the cooktop. Verify that all surface burners operate properly.
   • Check that the circuit breaker is not tripped nor the house fuse blown.
   • Check that conduit is securely connected to the junction box.
   • See troubleshooting list.

Note to electrician:
The power leads supplied with this appliance is UL recognized for connections to larger gauge household wiring. The insulation of these leads is rated at temperatures much higher than the temperature rating of household wiring. The current carrying capacity of a conductor is governed by the wire gauge and also the temperature rating of the insulation around the wire.

Note: ALUMINUM WIRING

• WARNING: IMPROPER CONNECTION OF ALUMINUM HOUSE WIRING TO THE COPPER LEADS CAN RESULT IN A SERIOUS PROBLEM.
• Splice copper wires to aluminum wiring using special connectors designed and UL approved for joining copper to aluminum and follow the manufacturer’s recommended connector procedure closely.

Note: Wire used, location and enclosure of splices, etc., must conform to good wiring practice and local codes.

Before You Call For Service

Troubleshooting tips save time and money! Review the chart on this page first and you may not need to call for service.

Improper cookware being used.

| • Use pans which are absolutely flat and match the diameter of the surface element selected

Surface elements do not work properly

| A fuse in your home may be blown or the circuit breaker tripped.|

• Replace the fuse or reset the circuit breaker.

Cooktop controls improperly set.| • Check to see the correct control is set for the surface element you are using.

Tiny scratches or metal marks or abrasions on radiant cooktop glass surface

| Incorrect cleaning methods being used.| • Use recommended cleaning procedures.
Cookware with rough bottoms being used or coarse particles (salt or sand) were between the cookware and the surface of the cooktop.

Cookware has been slid across the cooktop

surface.

|

• Be sure cookware bottoms and cookware are clean before use. Use cookware with smooth bottoms.

Tiny scratches are not removable but will become less visible in time as a result of cleaning.

Areas of discoloration or dark streaks on the cooktop

|

Improper cookware being used.

| • Marks from aluminum and copper pans as well as mineral deposits from water or food can be removed with the cleaning cream.
---|---|---
Hot surface on a model with a light-colored cooktop.| • This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.
Food spillovers not cleaned before next use.| • See the Cleaning the glass cooktop section.
Incorrect cleaning methods being used.| • Use recommended cleaning procedures.

Plastic melted to the surface

| Hot cooktop came into contact with plastic placedon the hot cooktop.| • See the Glass surface- potential for permanent damage section in the Cleaning the glass cooktop section.
Pitting

(or indentation) of the cooktop

| Hot sugar mixture spilledon the cooktop.| • Call a qualified technician for replacement.
Frequent cycling off and on of surface elements|

Improper cookware being used.

| • Use only flat cookware to minimize cycling.

See Surface elements cycle on and off section.

Control knob will not turn

|

Cooktop control improperly set

| • When the knob is in the Off position, it must be pushed in before it can be turned. When the knob is in any other position, it can be turned without being pushed in.

1 844-334-4203
www.thermomate.com
support@thermomate.com
3330-A Marathon Ct Charleston, SC 29418

References

• Thermomate Official | Professional Kitchen & Outdoor Appliance

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