j5create JUH450 USB 3.0 Display Adapter Installation Guide

j5create JUH450 USB 3.0 Display Adapter

Product Information

USBTM 3.0 Display Adapter

The USBTM 3.0 Display Adapter is a device that allows you to connect an additional display to your computer using a USB 3.0 port. This adapter is compatible with various operating systems, including Windows, Mac, and Linux.

Product Usage Instructions

Windows:

1. Step 1: Start by inserting the driver installation CD or download the driver from the official website.
2. Step 2: Follow the prompts to install the driver. If downloading, open “My Computer” or “Finder,” go to the “Downloads” folder, and choose the j5UsbDisplayAdapter file to begin the installation.
3. Step 3: Once the driver is installed, select “Yes” and click “Finish” to restart your computer and complete the installation.
4. After your computer has restarted, connect the j5create USBTM 3.0 Display Adapter to your display first and then to your computer.

Mac (v10.12 and above):

1. Step 1: Start by inserting the driver installation CD or download the driver from the official website.
2. Step 2: Choose the correct operating system for your system and follow the prompts to install the driver. If downloading, open “Finder,” go to the “Downloads” folder, and choose the j5UsbDisplayAdapter file to begin the installation.
3. For v10.12 users: Click “OK” when you see the pop-up window. Go to “Security and Privacy” > “General” and click on “Open Anyway” to install the driver.
4. Step 3: Once the initial installation is completed, click “Restart” to finish installing the software.
5. After your computer has restarted, connect the j5create USBTM 3.0 Display Adapter to your display first and then to your computer.

Display Settings:

To adjust the display settings, go to the System Preferences (Mac) or Control Panel (Windows) and choose the “Display” or “Arrangement” tab.

System Requirements

• Before upgrading your operating system, make sure to update your j5create product driver first to avoid compatibility issues.
• If you encounter any problems with the product, please contact the technical support team using the following information:
• Customer Service: 888-988-0488.
• Technical Support: 888-689-4088
• Email: service@j5create.com
• Kaijet Technology International B.V.
• Phone Number: +31-(0)6-2880 2882
• Address: Zomerdoorn 20,3068 MZ Rotterdam, Netherlands
• E-mail: service@j5create.com

MODELS

STOP!
If you have any problems with this product, please contact our technical support team for assistance.

Windows® – Driver Installation

• Driver will automatically install on Windows® 10 / 8.1 / 7 ( Plug & Play requires Internet access )

Step 1.

• If you have internet access it is highly recommended that you download the latest driver from www.j5create.com under Support & Services –scroll down to the product’s driver you are installing and download the latest driver for your operating system
  (Note: If possible run as an administrator).

Step 2.

• Follow the prompts to install the driver (you may have to click on My Computer > downloads and choose j5UsbDisplayAdapter to begin installation).

Step 3.

• Once the driver has been installed choose Yes and click Finish to restart your computer and complete the driver installation.
  Once your computer has restarted, connect the j5create USB™ 3.0 Display Adapter to your display first and then to your computer.

• Now you are ready to use your j5create USB™ Display Adapter!

Step 4. Display Settings

• Windows® 7, 8.1: Right-click on the icon on the lower right-hand side of the toolbar to open display settings.
• If your driver is automatically installed, you will see a different icon .

macOS® – Driver Installation

Do NOT plug the j5create USB™ display adapter into the computer until the driver is completely installed.

• Step 1. If you have internet access it is highly recommended that you download the latest driver from www.j5create.com under Support & Services –scroll down to the product’s driver you are installing and download the latest driver for your operating system.
• (Note: If you have trouble downloading this driver your security settings may need to be adjusted to allow for “downloading from anywhere”).

Step 2.

• Choose the correct operating system for your system and follow the prompts to install the driver (you may have to click on Finder > downloads and choose j5UsbDisplayAdapter to begin installation).
• For v10.12 users: Please click OK when you see the pop-up window. Go to Security and Privacy > General and then click on Open Anyway to install the driver.
• Step 3. Once the initial installation has been completed, click Restart to finish installing the software. After your computer has restarted, connect the j5create USB 3.0
• Display Adapter to your display first and then to your computer. Now you are ready to use your j5create USB™ 3.0 Display Adapter!

Step 4. Display Settings

• Go to ( ) and then System Preferences. Choose the Display or Arrangement tab to adjust.

System Requirements

• Microsoft® Windows® 10 / 8.1 / 7 (32-bit or 64-bit)
• macOS® 10.8 or later
• Available USB™ port (USB™ 3.0 is recommended)
• Minimum System Requirements
• CPU: Intel Dual Core 1.8 GHz or above
• RAM: 2 GB memory or higher macOS® USB™ 2.0 for “office applications only” is recommended.
• Driver will automatically install on Win 10 / 8.1 / 7 (Requires Internet access)
• Before you upgrade your operating system, update your j5create product driver first to avoid compatibility issues.

INFO

• A : Extended Mode
• B : Mirror Mode
• C: Primary Mode
• D: Display Rotation
• Not Supported on macOS®

LIMITED WARRANTY

j5create offers a limited 2-year warranty. The user’s wear & tear damage is not included. The user shall call or email j5create customer service with the defect information of the product and obtain a return authorization number.
Users are responsible for one-way return freight cost and we will take care of one-way freight back. In order to obtain a return authorization number, users should have the following information handy when calling or emailing the service team:

1. copy of the original purchase invoice to verify your warranty
2. product serial number
3. description of the problem
4. customer’s name, address, and telephone number j5create does not warrant that the operation of the product will be uninterrupted or error-free. j5create is not responsible for damage arising from failure to follow instructions relating to the product’s use.

This warranty does not apply to (a) consumable parts unless damage has occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to scratches, dents, and broken plastic on ports; (c) damage caused by use with non-j5create products; (d) damage caused by natural disasters; (e) damage caused by human misuse (lost, accident, abuse, misuse or other external causes); (f) damage caused by operating the product outside the permitted or intended uses described by j5create; (g) damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of j5create or a j5create Authorized Service Provider; (h) a product or part that has been modified to alter functionality or capability without the written permission of j5create; or (i) if any j5create serial number on the product has been removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and repairs for your reference. This warranty is given by j5create in lieu of any other warranties expressed or implied.

LIMITATION OF WARRANTY

• THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, J5CREATE DOES NOT EXCLUDE, LIMIT, OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE, OR STATE. TO THE EXTENT NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE, JURISDICTION OR COUNTRY, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
• J5CREATE’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR SOFTWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY. J5CREATE’S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY, AND J5CREATE DOES NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE. J5CREATE DOES NOT WARRANT THAT THE OPERATION OF ANY J5CREATE PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE.
• J5CREATE’S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.
• EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, J5CREATE DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. SOME STATES, PROVINCES, JURISDICTIONS, OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
• TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES) OR OTHERWISE, J5CREATE LIMITS THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE’S OPTION, REPAIR OR REPLACEMENT SERVICES. SOME STATES, PROVINCES, JURISDICTIONS, OR COUNTRIES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
• NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS, OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
• WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE COUNTRY IN WHICH J5CREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN J5CREATE’S RECORDS. IF YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW COUNTRY), THEN J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL CHARGE.
• For more information please visit our website at http://www.j5create.com Copyright© 2021 j5create.
• All rights reserved. All trade names are registered trademarks of their respective owners.
• Features and specifications are subject to change without notice.
• The product may not be exactly as shown in the diagrams.

USB is a trademark of USB Implementers Forum, Inc., its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. HDMI is a trademark of HDMI Licensing Administrator, Inc., its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. Windows is a trademark of Microsoft Corp., its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. macOS and Mac are trademarks of Apple Inc., its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. Intel is a trademark of Intel Corporation, its affiliates, or its respective owners, registered or used in many jurisdictions worldwide. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. All company, product, and service names used are for identification purposes only. Use of these names, logos, and brands does not imply endorsement. We disclaim any interest in the marks of others.

TECHNICAL SUPPORT

• Customer Service:888-988-0488
• Technical Support:888-689-4088
• Email:service@j5create.com

References

• j5create International

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