Relay2 RA621 Smart Access Point Installation Guide
- June 4, 2024
- RELAY2
Table of Contents
RA621 Smart Access Point
Installation Guide
Trademarks:
Relay2 logo is a trademark of Relay2, Inc. of the US.
Company Headquarters:
1525 McCarthy Blvd. #209, Milpitas, CA 95035, USA
www.relay2.com
Phone: +1 408-380-0031
Product Overview:
The RA600 family is a cloud-managed Service-Ready Access Point (SR-AP) offering edge computing and storage capabilities with a high-performance wireless access point integrated. It enables businesses to deliver superior venue experiences, enhance business operations, and create competitive advantages. The RA600 family consists of various models, including RA621, RA621, and RA621M to support various capacity and deployment needs. For more information about the RA600 family, refer to www.relay2.com.
Opening the Package
- Please ensure that all ordered optional accessories are included in the separate accessory boxes.
- Please check the packaging list first. If there are any missing or broken parts, please contact the authorized distributor of Relay2, Inc.
Safety
- Read the Quick Installation Guide carefully before installation and power up.
- To avoid overheating, make sure the AP allows for proper heat dissipation and leaves enough room for air circulation.
- Do not directly touch the bottom of the AP to avoid scalding. When the AP is in operation, depending on the environmental temperatures, the surface temperature of the back cover might get hot.
- Any unauthorized modification of the product structure and safety design is not allowed.
Before you start
- Before installation, a signal-detecting test can be used to determine the best installation position.
- Keep your body at least 20cm away from the AP during installation and operation.
- Install the AP at least 1M distance from any metal obstructions to avoid radio signals affected by metal shielding.
- To avoid radio interference, keep the device away from magnets or magnetic fields, ie: do not place it near a microwave, refrigerator …etc.
Power Source Options
- The RA621 access point can be powered by using the external Relay2 AC Adapter, PoE Injector (both sold separately), or a third-party PoE+ switch.
Warranty
- Please provide the device model, MAC address, and serial number shown on the tag of the side panel.
- The warranty does not cover product that has been opened without authorization from Relay2 Inc.
- Reasonable repair and shipping costs will be charged for product faults or damage caused by using non-Relay2 accessories or improper operation.
Package Content – RA621
AP Overview:
Wall Mount the AP
-
Determine where the AP is to be placed and mark the location on the surface for the two mounting holes.
You may adjust the position with a level. -
Use the appropriate drill bit to drill two 4mm wide and 37mm deep holes and insert the screw anchors into the openings. Fasten the mounting plate with provided screws.
-
Slide the AP into the wall mounting plate.
T-Rail Mount the AP
The RA621 T-Rail mount is sold separately. The order number is RA621-T-MK-01.
- Adjust the T-rail mount to the used T-rail size and fix the mounting bracket to the T-rail.
Slide the AP into the T-rail mount which works similarly to the wall mount.
Verify RA621 Functionality
First, check if the status LED is solid green. During the first boot, it is
highly likely that the AP is automatically updating its firmware, indicated by
an amber blinking status LED. The status LED should turn solid green after
the upgrade process has finished (normally within a few minutes). See the LED
indicator table below for more details.
Verify access point connectivity – use any 802.11 client device to connect to
the RA621 AP and verify network connectivity using the client device web
browser by going to a well-known web page.
Check network coverage and confirm good signal strength in the desired
coverage area.
| States | AP Status LED Display |
|---|---|
| State 1: Power On | Green solid |
| State 2: R2OS starting | Green solid |
Link status
State 3: R2OS initializing| Green solid| Green slow blinking| Green slow
blinking| Link status control
State 4: Radio up and ready| Green solid| Green solid| Green solid| PHY
control
State 5: SCM connecting| Green solid| n/a| n/a| PHY control
State 6: CWCL connecting| Green solid| n/a| n/a| PHY control
State 7: AP up and running| Green solid| n/a| n/a| PHY control
State 8: AP Image upgrade| Green solid| n/a| n/a| PHY control
State 9: AP Radio down| Green solid| Green solid on/off| Green solid on/off|
PHY control
FCC Disclaimer
§ 15.19 Labelling requirements.
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
§ 15.21 Information to the user.
Any Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
§ 15.105 Information to the user.
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
This equipment should be installed and operated with a minimum distance of
20cm between the radiator & your body.
Operations in the 5.15-5.25GHz band are restricted to indoor usage only.