Cassida Quattro Automatic Currency Counterfeit Detector User Manual
- June 13, 2024
- Cassida
Table of Contents
Cassida Quattro Automatic Currency Counterfeit Detector
PRODUCT INSTRUCTIONS
Powering Up
To power the Quattro, connect the AC/DC adapter to the Cassida Quattro and plug the adapter plug into the Quattro. Press the ON/OFF power switch on the back of the unit. The Quattro will run its startup menu for approximately 3 seconds. When you see this screen, you are ready to insert bills:
Feeding bills
The Quattro recognizes all four orientations of currency – face up, face down, portrait left or portrait right. Insert a bill into the currency input slot, and flush along the left edge of the feeding platform.
When the bill is positioned in the insertion slot, the detector will automatically feed and scan the bill. If the bill is authentic, you’ll see the word PASS on the screen and the denomination of the bill will be shown:
If the bill is suspected or inserted incorrectly, the following will occur:
- The detector will emit a triple warning beep.
- The bill will be rejected through the insertion slot on the front of the unit.
- A FAIL screen will appear and flash for 3 seconds:
We recommend you pass a bill through at least 3 times before rejecting it. Bills that are torn, heavily worn, stained, wet, crumpled, stapled, or covered with adhesive tape have a greater chance of being rejected by the Quattro. Bills that FAIL are not recorded in the REPORT mode.
Have confidence in every transaction
Quattro is backed by the exclusive Cassida Counterfeit Shield that promises we’ll reimburse you the full face value of the counterfeit bill within 72 hours, should your Quattro detector accept it as genuine. We’re so confident in the Quattro because it has state-of-the-art detection built right in. Find out more about the counterfeit shield at CassidaUSA.com.
Viewing a detailed report
Press the REPORT/CURRENCY button once to view detailed report information. Each time the button is pressed, the detector will show report information for a different denomination, starting with the $100 denomination. The report shows bill denomination, the number of authenticated bills, and the total value of bills inserted.
Scroll through the denominations as they decrease in value in this sequence:$100, $50, $20, $10, $5, $2, $1.
Controls and indicators
CLEAR/EJECT Button
- Press once to clear information from the last bill taken and clear all counts
- Press and hold to change the ejection direction for authenticated bills through either the front or rear slot.
NOTE: rejected bills will always be rejected at the front of the unit. You’ll hear an audible tone and the direction arrow will change when the ejection direction has changed.
REPORT/CURRENCY Button
- Press once to get a detailed report showing the number of authenticated bills taken and the value of the bills taken.
- Press again to scroll through each denomination in descending order — $100, $50, $20,$10, $5, $2, $1. Each screen will show the denomination and the number of bills taken for that denomination.
- Press and hold 5 seconds to change to a different currency, if your unit is so equipped.
Note: After one minute of inactivity, the Quattro automatically clears its report memory and the value of the last bill sent through the unit.
Troubleshooting
Because printing methods used by the US Mint are not identical, a bill will occasionally not be recognized on the first run in any automatic detector. This may also occur if a bill is inserted with even a slight deviation from the required pathway. The Cassida Quattro is very advanced and will NOT accept a counterfeit bill. If the Quattro recognizes a bill after the second or third attempt, you can be sure it is genuine.
Several factors can cause a Quattro to not recognize a genuine bill:
- Overly wrinkled, overly creased, and overly worn bills.
- If the unit is dropped or bumped.
- A sudden change in temperature or humidity.
- Extended period of non-use.
JAM error code shows in the upper left window. OPEN appears in the lower right
window.| Turn the unit OFF. Open lid. Remove the jammed bill. Close the lid
tightly. Turn the unit ON. Bills should flow freely through the Quattro. To
prevent jams, ensure bills are not crumpled, wet, heavily soiled, torn,
stapled, or taped.
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The SEN error code shows in the upper left window. CLEAN appears in the lower
right window.| Turn the unit OFF. Open lid. Use a soft brush or compressed air
to clean the interior sensors of the Quattro. Close the lid tightly. Turn the
unit ON. Bills should flow freely through the Quattro. For optimum
performance, clean the Quattro weekly.
Warranty
Our goal is to make Cassida your lifetime work partner. That’s why Cassida products are subject to stringent quality control measures and are backed by a solid one-year parts and labor warranty. The warranty does not include shipping to the Cassida Technical Service Center. Complete warranty information is available at www.CassidaUSA.com/support.html. Please be certain to register your Quattro to take advantage of updated information and our exclusive Counterfeit Shield Guarantee.
Cassida USA
FREQUENTLY ASKED QUESTIONS
What is the Cassida Quattro Automatic Currency Counterfeit Detector?
The Cassida Quattro is an automatic currency counterfeit detector designed for quickly and accurately verifying the authenticity of banknotes.
What types of currencies can I verify with this device?
You can typically verify various currencies, including U.S. dollars and other international currencies, using the Cassida Quattro.
What is the verification speed of the Cassida Quattro?
This counterfeit detector is often designed for high-speed verification, processing banknotes rapidly, often measured in bills per minute (BPM).
Does it have advanced counterfeit detection features?
Yes, it often features multiple counterfeit detection methods, including UV (Ultraviolet), MG (Magnetic), and IR (Infrared) sensors to identify counterfeit banknotes.
Is it compatible with various denominations and sizes of banknotes?
The Cassida Quattro counterfeit detector is typically designed to be compatible with a wide range of banknote denominations and sizes.
Can this device verify both new and old banknotes?
The Cassida Quattro is typically capable of verifying both new and old banknotes, as long as they meet accepted size and condition criteria.
What is the size and portability of the Cassida Quattro counterfeit detector?
It is typically a compact and portable device, designed for use on a counter or desk for easy access and operation.
Does it come with a display for showing the verification results?
Yes, it typically features a digital display that shows the verification results in real-time, providing feedback on the authenticity of banknotes.
Can I batch verify banknotes with this device?
Yes, it often offers batch verification functionality, allowing you to verify specific quantities of banknotes at once.
Is there a warranty provided with the Cassida Quattro Automatic Currency Counterfeit Detector?
The warrantie typically range from 1 year to 2 years.
Can I connect this counterfeit detector to a computer or printer for record- keeping?
The Cassida Quattro is typically a standalone device and may not be designed for direct computer or printer connectivity.
Is the Cassida Quattro counterfeit detector easy to clean and maintain?
It is typically designed for easy maintenance, with accessible parts for cleaning and regular maintenance tasks.
VIDEO – PRODUCT OVERVIEW
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