Cassida CAS0012 6600 Professional Currency Counter User Manual

Cassida CAS0012 6600 Professional Currency Counter

INTRODUCTION

About the Cassida 6600

Thank you for choosing the Cassida 6600 currency counter. We hope you enjoy using it. The Cassida 6600’s uniquely engineered mechanism incorporates the advantages of both backloading and frontloading machines allowing for precision counting of even worn bills. Steel roller shafts and sturdy parts allow this machine to tackle heavy-duty tasks on an everyday basis. A digital dual counterfeit detection system and a user-friendly interface make this currency counter an invaluable tool in everyday banknote processing tasks. With a built-in self-checking system and advanced software designed to prevent user errors, the Cassida 6600 is truly a “smart” assistant you can rely upon in any type of cash intensive environment.

Box contents

• Cassida 6600 PROFESSIONAL CURRENCY COUNTER
• Power cord
• Maintenance kit Cleaning brush
• User manual

Specifications

• Power supply
• Power consumption Counting speed Applicable bill thickness Hopper capacity Stacker capacity
• Batch range
• Feeding system Display
• Counterfeit detectian
• Ambient temperature Operating humidity Size
• Weight
• AC 11 0V/60 Hz
• < 60W
• Approximately 1400 bills/minute
• 0.075-0.1 Smm
• 400 new bills or 200 old bills
• 300 new bills or 150 old bills
• 0-999 banknotes
• Roller friction system
• TFT 2.8″ (71 mm)
• UV (Cassida 6600 UV model)
• UV and MG (Cassida 6600 UV/MG model) 32F – 104F (0 – 40C)
• 40%- 90%
• 1 1″ L x 10.2″ W x 8.1″ H
• (280 x 260 x 205mm)
• 10.8 lbs (4.9 kg)

Front view

1.  Control panel
2.  Stacking rollers
3.  Stacker
4.  Stacker sensors
5.  Hopper sensor
6.  Hopper
7.  Hopper brackets
8.  Retractable handle
9.  Counting sensors
   • Programs and operates the Cassida 6600
   • Transports counted bills into the stacker
   • Receives and holds counted bills
   • Signals presence of bills in the stacker
   • Signals presence of bills in the hopper
   • Holds bills that need to be counted
   • Helps position bills correctly
   • Used to carry the machine
   • Counts bills as they pass into the stacker

Rearview

1.  Power switch

2.  Feed gap adjustment screws

3. Power outlet & fuse

4. RS-232 port

   •  Turns the machine on or off

   •  Adjust for different bill thicknesses (narrow for fresh, new bills; wide for very old bills).
     NOTE: please do not change this setting unless the machine displays recurrent DBL or CHN error messages. When adjusting, be sure both screws are adjusted equally.

   • To connect the power cord

   •  Optional remote display connection port

Control Panel

KEY

• ADD
• UVMG or
• UY/MG
• AUTO
• START/STOP
• CLEAR
• VALUE
• REPORT
• BAT
• Keypad
• TFT Screen
• FUNCTION
  •  Activates the ADD mode. The screen will display “ADD” while this mode is active.
  •  Activates counterfeit detection. The screen will display the type of detection active.
  •  Allows the user to select between automatic and manual counting modes. In AUTO mode, counting will begin as soon as bills are placed in the hopper. In MANUAL mode, counting begins when the user presses the “START” button.
  •  Starts or stops counting
  •  Clears all counts, deactivates batching mode or value counting mode.
  •  Activates the VALUE counting mode
  •  Displays the total pieces and amount of each denomination counted.
  •  Activates the batching mode. The screen will display “BAT:” while this mode is active.
  •  Used to enter custom batch quantities.
  •  Displays counts and mades.

Display

• AUTO or MANUAL Mode -ADD Mode Active/Inactive
• TA VALUE Mode Active/Inactive or BATCH Mode Active/Inactive
•  Counterfeit Detection Active/Inactive
• Selected Currency
• Number of Bills Counted
•  Displays Batch Complete or Incomplete in BATCH Mode
• TA Total Value of Bills Counted in VALUE MODE or Total Bills Counted in ADD Mode only

GETTING STARTED

Powering up

After ensuring the hopper is empty, turn the power switch ON. The machine will conduct a self-check by spinning the counting wheels several times. The screen will display “O” when the machine is ready.

Loading the hopper

It is important to load the hopper correctly in order to avoid jams and to ensure proper operating speed of the machine. Before loading bills into the 6660, ensure the desired currency and operation modes are selected. Proper placement of bills into the hopper reduces feed errors, jamming, and identification reject errors caused by misaligned bills. Bills should be stacked neatly prior to loading, and placed between the hopper bill guides at the center of the hopper. Avoid counting bills that are wet, excessively dirty, folded, curled, or otherwise misshapen. Ensure no objects are present in the bills being loaded, including coins, paper clips, rubber bands, or other foreign materials. These objects will damage the 6600 and cause failures.

To Reduce Rejects:

• Place the bills evenly arranged as shown below.
•  Adjust bill guides to fit to the size of the bills.
•  Correct the bills if they are severely wrinkled or damaged.

OPERATING MODES

Auto mode

After turning the machine on it will defoult to Auto mode and “AUTO” will be displayed on the main screen. In this mode the machine starts counting automatically. If the machine is set to operate y,,ith the Manual mAde, br. pressing th!’l Auto button to display “MANUAL” on the main screen, the machine will stop counting automatically; the START button must be pressed to begin eacli count. To go back to Auto mode, press the AUTO button again.

Counting mode

• After the machine is turned on, it defaults to counting mode. To switch to counting mode from another mode (ADD or BATCH), deactivate the mode you were previously using. The machine will automatically revert to counting mode.
• To count bills, place them in the hopper (see section 2.2, “Loading the hopper”). The machine will start counting the bills automatically, and will move the bills from the hopper to the stacker as it counts them.
• The machine will stop counting when the hopper is completely emptied, and will emit a confirmation beep. The counted number of bills will be displayed on the screen. The screen will clear itself of the previous count before the machine starts counting a new stack.
• Placing additional bills in the hopper:
• Be sure the stacker does not accumulate more bills than it can hold {approximately 300 new bills or 150 old bills), as this will cause jamming, and may lead to a motor failure.

Batching mode

To switch to batching mode, press the BAT button. By default, the batch quantity is preset to 100. Use the BAT button to select other preset quantity (50, 20, 10) o_r ent_er the desired batch quantity using the numeric keypad. The entered batch quantity will be displayed on the top right corner of the screen. The machine will start counting automatically once bills are placed in the hopper. As soon as the machine counts the desired batch quantity, it will stop and emit a confirmation beep. The screen will display “BATCH COMPLETE” and show the number of bills in the stacker. When the stacker is emptied, the machine will automatically start counting the next preset batch quantity. If the number of counted bills in the stacker does not reach the preset batch quantity, the large screen will blink with the actual number of bills counted, and the machine will emit two beeps and display “BATCH INCOMPLETE” with the actual number of bills counted. To complete the batch, place additional bills in the hopper. The machine will automatically count the required number of bills to complete the batch.
Changing the desired batch quantity while batching:
To change the batch quantity, wait until the machine completes the current batch. Enter the new batch quantity using the numeric keypad. Please be sure to empty the stacker before placing new bills in the hopper. If the previous batch was completed, the machine will automatically start counting to the newly set batch quantity once the stacker is emptied. To exit this mode, press the “CLEAR” button or the “BAT” until it disappear from the screen.

Adding mode
In this mode, the machine will count multiple stacks of bills while keeping track of the total amount of bills counted. To switch to adding mode, press the ADD button and ADD will be displayed on the screen. Place the bills in the hopper. The machine will start counting automatically. The machine will emit a confirmation beep once the hopper is empty. The total number of bills counted will be displayed next to “TOTAL:” while the last count will be displayed next to “COUNT:” Empty the stacker, and refill the hopper. The machine will continue counting, adding the new count to the total count. To reset the count, press the “CLEAR” button, and both the total and the last count will clear. To continue adding without emptying the stacker, just refill the hopper. The machine will continue counting, adding the new stack of bills to the partially full stacker. Please ensure to not accumulate more bills than the stacker can hold (approximately 300 new bills or 150 old bills), as this will cause jamming, or could lead to a motor failure.

Adding and batching mode
This mode allows the user to batch the desired quantity of bills, and monitor the running total at the same time. To activate this mode, press the “ADD” and the “BAT” button. Both “ADD” and “BAT:” will be displayed on the screen. To reset the count, press button “CLEAR”.

Value counting mode
This mode displays the total value of bills counted. The 6600 uses a user- defined bill denomination as a multiplier, displaying the total value of bills counted (for example, a denomination of $20 x 25 bills counted = 500 displayed). To activate this feature, press the VALUE button. “VALUE: $1” will be displal( on the top right corner. Continue to press the VALUE button to select a denomination of 1, 2, 5, 10, 20, 50, or 100. After selecting the desired denomination, load the bills to be counted into the hopper, ensuring that the denomination of the bills matches the selected denomination. The 6600 will count the stack and display both the total value and the number of bills counted on the screen. To exit the Value Counting feature, press the “CLEAR” button.
Value counting in Add mode:
This mode allows users to count different denominations of bills while keeping track of the total value of bills counted.
To activate this feature, press the ADD button and the VALUE button to select the desired denomination.

DETECTION FEATURES

Counterfeit note detection
Cassida 6600UV model:
The Cassida 6600 UV is able to check for suspect counterfeit bills using ultraviolet sensors. Press the UV button to activate UV counterfeit detection. “UV’ will be displayed on the screen while this feature is enable. The machine will beep and stop counting when a suspect bill is detected, and a “UV ERROR” message will be displayed on the screen with instructions. To continue counting, remove the suspect bill, which will be the last one in the stacker, and press the START button. The machine will start counting again, and will not add the suspect bill to the count. This feature allows users to continue operation without losing count, and is especially time saving in the adding mode. To disable the UV detection feature, press the UV button again.
Cassida 6600 UY/MG model:
The Cassida 6600 UV/MG is able to check for suspect counterfeit bills using ultraviolet sensors and magnetic ink detection. Press the UV and MG buttons to activate UV/MG counterfeit detection. “UV”, “MG” or “UV/MG” will be displayed on the screen while this feature is enabled.  The machine will beep and stop counting when a suspect bill is detected, and a “UV ERROR” or “MG ERROR” will be displayed on the screen with instructions. To continue counting, remove the suspect bill, which will be the last one in the stacker, and press the START button. The machine will start counting again, and will not add the counterfeit bill to the count. This feature allows users to continue operation without losing count, losing count, and saves considerable time when used with adding mode. Please note that the 6600 series counters, like all other counters with integrated detectors on the market, cannot guarantee a counted bill to be genuine or counterfeit. There are several reasons a genuine bill may be recognized as counterfeit, or vice versa. Possible reasons include: direct sunlight exposure, worn bills, excessively dirty bills, or highly advanced counterfeiting techniques used to produce the bill. Separate equipment may be required to definitively determine whether or not a bill is counterfeit.

Double note detection
Bills may stick to each other due to excessive dirt, folding, or various other reasons. The Cassida 6600 uses infrared light (IR) based technology to determine when two bills are stuck together. This feature is automatically activated in all modes for the user’s convenience. The machine will start beeping, and stop counting when a double bill is detected. A “DOUBLE NOTE ERROR” with instructions will be displayed on the screen. To clear the error, all bills must be removed from the stacker. The last count will reset. All bills in the stacker must then be placed back in the hopper and recounted.
Smart double note detection in adding mode:
When a double note is detected in adding mode, the machine enables users to continue counting by automatically correcting the total number of counted bills on the screen. When the machine stops, remove all the bills from the stacker and machine will not add them to the total count.

Half note detection
The Cassida 6600 incorporates infrared light (IR) sensors that notify users if a half note passes through the counting mechanism. This feature is activated automatically in all modes for the users convenience. The machine will emit a warning beep and stop automatically when a half note is detected. A “HALF NOTE ERROR” with instructions will be displayed on the screen. To clear the error, all bills must be removed from the stacker. The last count will reset. All bills in the stacker must then be placed back in the hopper and recounted.
Smart half note detection in adding mode:
When a half note is detected in adding mode, the machine enables users to continue counting by automatically correcting the total number of counted bills. When the machine stops, remove all the bills from the stacker and the machine will not add them to the total count.

Chain note detection

The Cassida 6600 utilizes a self-checking system that alerts users in rare cases when several notes pass through the counting mechanism at once. This feature is activated automatically in all modes for user’s convenience. The machine will emit a warning double beep and stop automatically when a chain note is detected. A “CHAIN NOTE ERROR” with instructions will be displayed on the screen. To clear the error, all bills must be removed from the stacker. The last count will reset. All bills in the stacker must then be placed back in the hopper and recounted.
Smart chain note detection in adding mode:
When a chain note is detected in adding mode, the machine enables the user to continue counting by automatically correcting the total number of counted bills. When the machine stops, remove all the bills from the stacker and the machine will not add them to the total count.

MAINTENANCE AND TROUBLESHOOTING

Maintenance
Most operational problems can be avoided by regular care and preventive maintenance. Taking regular care of your currency counter will significantly increase its lifetime and help you avoid costly repairs. To avoid problems, make sure there are no metal clips or rubber bands present in the bills to be counted. Bill transport and sensor cleaning – after five (5) hours of operation or once a month, whichever comes first. Use a can of compressed air and a soft bristle brush to remove dust and other particles from all sensors. Use a Cassida CleanPro swab to clean all counting sensors. Run a Cassida CleanBill Pro currency cleaning card to clean internal rubber rollers.
Tip: To maximize the effectiveness of the CleanBill Pro, run it through the machine several times, flipping the card over and moving it from right to left/ left to right with each pass. Excessive dirt may require the use of more than one CleanBill Pro. When not using your machine for an extended period of time, cover it with a protective cloth or plastic sheet. This will prevent dust from settling inside.

1.  Hopper sensor
2. Stacker sensors
3. Upper counting sensors
4.  Lower counting sensors

Troubleshooting
For error messages, please refer to the table below:

UV

|

Counterfeit bill detected

| Remove the last bill from the stacker and press the START button to continue counting. The suspect bill will net be added to the count. Refer ta section

4.1 “Counterfeit detection” for more details.

MG

|

Counterfeit bill detected

| Remove the last bill from the stacker and press the START button to continue counting. The suspect bill will net be added to the count. Refer ta section

4.1 “Counterfeit detection” for more details.

DOUBLE NOTE

|

The last counted bill is a double note

| Remove the double note from the stacker and recount all other notes in the stacker. Refer ta section 4.2 “Double note detection” for more details.

HALF NOTE

|

A half bill was detected

| Remove the half bill from the stacker. Recount all other bills in the stacker. Refer ta section 4.3 “Half note detection” for mare details.

CHAIN NOTE

| Two or mare notes have passed through the unit at the same time|

Remove all bills from the stacker and recount them. Refer to section 4.4 “Chain note detection” for mare details.

HOPPER SENSOR

| There are bills in the hopper

Hopper sensor may have collected dust.

| Remove the bills from the hopper ta allow the machine to complete its self-check.

Clean the sensor with a soft bristle brush and compressed air. Refer to section 5.1.

MOTOR SENSOR

|

Issue with the

main motor

Belt is damaged

| Turn off the machine. Remove any jammed bills or foreign abjects by turning rollers or wheels manually. If the issue persist, contact the technical service center.
---|---|---
ULTRAVIOLET SENSOR|  |
IRl & IR2 SENSOR| Counting sensors may have collected dust| Clean the sensors with compressed air and a soft bristle brush. Refer to section 5.1.
COUNT SENSOR|  |

STACKER SENSOR

| There are bills in the stacker

Stacking sensors may have collected dust

| Remove bills from the stacker to allow the machine to complete its self check.

Clean the sensors with compressed air and a soft bristle brush. Refer to section 5.1.

Other possible errors:

Does not operate after turned on.

| Ensure power cord is plugged in. Verify indicator light is lit on the DC power converter module. Check fuse and replace if damage noted.

Machine fails to detect a counterfeit note.

|

The UV sensor may have collected dust. T ry cleaning the UV sensor by spraying the counting mechanism using compressed air.

Inaccurate counting

| Feed gap is too wide. This may happen when brand new notes are counted, since their thickness differs greatly from used notes.Narrow the feed gap slightly by turning the feed gap adjustment screws counterclockwise. See section 1.3 “Rear view”. Adjust 1 turn and retest. Repeat until the gap is properly adjusted.
Problem description| Cause/Action
---|---

Bills jam

| Foreign objects present in bill stack. Turn off the machine. Remove any jammed bills by turning rollers and wheels manually, if necessary. Inspect the machine and remove any foreign objects such as paper clips or rubber bands.
Feed gap may be set too narrow. Widen the feed gap slightly by turning the feed gap adjustment screws clockwise. See section 1.3 “Rear view”. Adjust 1 turn and retest. Repeat until the gap is properly adjusted.

Warranty

Warranty registration
To activate your warranty in the US or Canada, please register you product on line by visiting www.cassidausa.com/ register In other countries, go to www.cassidaglobal.com/ register In most cases, the malfunction of the machine can be resolved by cleaning the unit. Please refer to section 5.1 for guidelines.
IMPORTANT: You must register your Cassida product to activate the warranty. Register at www.cassidausa.com/warranty- registration

Non-warranty Service
Cassida can perform maintenance and cleaning for an extra fee. For a non- warranty repair/mainteance quote, contat Cassida Technical Support at www.cassidausa.com/ support

Shipping
The warranty does not cover the cost of shipping to Cassida’s Technical Service Center.

Contact information

All Cassida products are backed by a one-year warranty on parts and labor. Registration is required. Please visit www.cassidausa.com/ support for warranty details and access to on line registration.
Technical Support contact information: email: support@cassidausa.com phone: 1-888-800-0303
If you need to contact Cassida Technical Service Center, please have the following information with you:

• Product Model: Located on the back side of the machine
• Seriol Number: Located on the bottom of the machine
• Noture of the Problem: What happened, and when did it happen? Did the machine display an error message,
• Steps Token: Steps already taken to resolve the problem, and the results (if any}

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