Cassida C100 Electronic Coin Counter User Manual

Cassida C100 Electronic Coin Counter

This manual contains important information on safety measures and operational features, please read it carefully before operating your coin counter and keep it for future reference.

INTRODUCTION

About Cassida Cl 00

Thank you for choosing the Cassida Cl 00 coin sorter. We hope you enjoy using it. The Cassida Cl 00 coin counter/sorter is a multifunctional coin processing machine that incorporates all of the features of a professional coin counter/sorter at a very affordable price. Its large hopper is capable of holding 1600 coins (dimes) and the coin trays can each accumulate up to 900 coins (dimes) at a time. Displaying the subtotal for each denomination and the total value makes the Cassida Cl 00 an easy all-in-one tool for any coin- handling needs. The Cassida Cl 00’s lightweight, compact, and stylish design will easily fit into your business environment.

Box contents

• Cassida Cl 00 coin counter
• User manual
• Cleaning cloth

Front and rear view

Front view:

1. Control panel

2. Coin hopper – holds coins that need to be counted.

3. Coin trays – each tray holds a specific denomination of counted and sorted coins.
   Rearview:

4. Plastic housing – when removed provides access to the counting mechanism for cleaning and repairing purposes.

5. Rear access panel – provides easy access to the inside mechanism to remove foreign objects and jammed coins.

6. Power switch – turns the power on or off.

Control panel

• “Start/STOP” Starts or stops the operation of the machine.
• “C” Clears the display and resets the count
• “SET” Shows batch quantities set for each denomination.
• “batch” Selects preset batch quantities (0, 10,20,25,50,80, 100,120, l 50,200,300,400,500).
• “-” Decreases batch quantity by a value of 1.
• “+” Increases batch quantity by a value of 1.
• “Report” Shows number of coins counted for each denomination.

Specifications

Important safety notes

When using this unit, basic safety precautions should always be taken, including the following:

• Do not use this unit in areas where it may be exposed towateroranyotherliquids.
• Only use the power cord supplied with the unit. Plug the power cord into a properly grounded wall outlet. Do not remove the ground pin from the power cord. Failure to properly ground the unit can result in severe injury orfire.
• Make sure the unit is installed on a flat surface. Do not operate the machine in areas with high temperature, humidity or smoke: it may prevent it from working correctly.
• Do not start the unit when the rear access panel is open.
• When not using this unit for an extended period of time, remove the power plug from the wall outlet.
• Unplug this unit from the wall outlet before cleaning. Use specified cleaning products such as a Cassida air duster, a Clean Pro cleaning swab ora soft cloth.
• To avoid the risk of electrical shock, do not disassemble this machine. Disassembling it will expose you to dangerous voltages and other risks. Incorrect re-assembly can cause electrical shock when the appliance is subsequently used. Take it to a qualified technician when service or repair is required.

OPERATING THE MACHINE

Powering up

Important: Before turning on the Cassida C-100, make certain no coins are present in the coin hopper. This will cause an “EA” error when the C-100 self- test is performed. To clear the “EA” error, press the START/STOP button, then empty any coins present in the coin trays.

Turn the power switch on. The machine will then conduct a self-check. The main display will show “O” when the machine is ready.

Counting

The Cl 00 always operates in a batching mode. To enable simple counting, all batch quantities need to be set to zero. To set batch quantities to zero press button ” -” for approximately seven seconds until the letter “C” is displayed on the left side of the LED display.

• Before loading the hopper, make sure there are no uncounted coins remaining in it from the previous count.

• To count the coins place them into the hopper and press the “START/STOP” button.

• The Cl 00 will start counting and will automatically sort all the coins by placing them into the coin trays.

• The machine will automatically stop when all coins in the hopper are counted or if the batch quantity for any coin denomination is reached.

• To stop the machine manually press the “START/STOP” button.

• To resume counting press the “START /STOP” button.

• When a coin tray becomes full, please stop the machine and empty the tray to ensure correct machine operation. Stopping the machine will not alter or reset the count. You can continue counting by pressing the “START/STOP” button.

• As it counts, the Cassida Cl 00 will automatically display the total value of counted coins on the screen.

• To view the number of coins counted for each denomination press the “REPORT” button. The denominotion will oppeor on the left ond the volue of counted coins on the right port of
  the screen.

• To resetthe coin count before storting o new botch, press the “C” button.

NOTE: The US model Cl 00 hos two dispense openings above some coin trays. Coins are only dispensed through one opening for each coin denomination.

Adding

The Cl 00 operates in ADD mode by default. In ADD mode, the coin count is added to the count from previous batches. To start a new count, press the “C” button. This will reset the coin count to zero.

Batching

Setting batch quantity

You may batch the desired quantity of each coin denomination. Each denomination can be assigned a batch quantity.

1. Press “SET” until the desired denomination appears on the left part of the screen.
2. To assign a batch quantity for this denomination press the “BAT” button until a desired batch appears on the display (0, 10, 20, 25, 50, 80,100, 120,150,200,300,400,500). Fine adjustments to batch quantity can be made by pressing”-” or”+” button.
3. To set batch quantities for other denominations repeat steps 1 and 2. The Cl 00 will stop when a desired batch quantity is completed for any of the denominations. The denomination will be displayed on the left and the total count for that denomination will be displayed on the right side of the screen.

NOTE: When operating in batch mode, the Cl 00 will keep a running total counted value for each denomination coin. For example, after four batches of 50 pennies have been dispensed, the Cl 00will stop and display.
1 C 2.00

• To resume counting, press “Start/Stop” button.
• Pressing the “C” button will reset the count and the machine will start batching from zero.
• The set batch quantities are stored in the Cl 00’s internal memory, and will not be reset when the machine is turned off.

Clearing batch quantities

You may clear all batch quantities by pressing and holding the”-” button for approximately seven seconds. The Cl 00 will then beep and display a “C” message on the control panel, indicating all batch quantities have been reset to zero.

MAINTENANCE AND TROUBLESHOOTING

Maintenance

Most operational problems can be avoided by regular care and preventative maintenance. Taking regular care of your coin sorter will significantly increase its lifetime and help you avoid costly repairs.

Attention: You should always turn the unit off and disconnect the power cord before cleaning the machine

To get the best results out of your machine the following maintenance is recommended on a regular basis:

• Clean all external parts ofthe machine with a can of compressed air or a soft cloth. Do not use solvents, as they may damage the Cl 00 .
• Clean all the sensors using the procedure described below.

1. Remove the three housing screws and carefully lift up the housing
2. Clean all sensors and other dusty parts using a Cassida CleanPRo airdusterfollowed bya Cassida Clean Pro swab.
   • Clean all sensors and other dusty parts using compressed air or a soft bristle brush

Additional maintenance tips: Make sure there are no foreign objects in the coins you are going to count. When not using your machine for an extended period of time, cover it with a cloth or plastic sheeting to prevent dust from settling inside

Troubleshooting

Error message display

Clean the sensor using a Cassida CleanPro air duster or CleanPro swab. Refer to section 3.1 for detailed instructions.

E9| Running sensor does not detect rotation of the coin platter.

Clean the running sensor. If the problem persists, contact Cassida Technical Support (see Section 4.0).

EA

| Cause #1: Coins present in the hopper when the Cl 00 is turned on. Press the “START/STOP” button to clear the error. Empty any coins present in coin trays back into the coin hopper, then

press “START/STOP”.

Cause #2: Dirty optical sensor – clean the optical sensor. Refer to Section 3. l for detailed instructions.

NOTE: The US model Cl 00 has two dispense openings above some coin trays. Coins are only dispensed through one opening for each coin denomination.

Warranty

Cassida C100 coin counter/sorter is warranted for a period of one year from the date of purchase. In most cases, the malfunction of the machine can be resolved by cleaning the unit. Please refer to section 3.1 “Maintenance” for guidelines .

Shipping:

The warranty does not cover shipping cost to or from Cassida Techn ica I Service Center

Warranty registration:

You may register your product on line by visiting http://cassidausa.com/register.html Registering your product will allow you to receive future product update information.

Non-warranty service

Cassida can perform maintenance and cleaning for an extra fee. For a non- warranty repair/maintenance quotation, contact Cassida Technical Support.

• Product model: Located on the bottom of your coin sorter
• Serial number: Located on the bottom ofyourcoin sorter
• Nature of problem: What happens and when does it happen? Did machined isplay an error message?
• Steps already taken to resolve the problem and the results

Contact information

Technical support

• email: technicalsupport@cassidausa.com
• phone: 1 -888-800-0303
• http://cassidausa.com

When contacting Cassida Technical Support, please have the following information available.

• Serial number- Located on the bottom ofyourCassida Cl 00 unit.
• Nature ofthe problem – What happens, and when did it happen? Did the machine display an error message?
• Steps already taken to resolve the problem, and the results.

FREQUENTLY ASKED QUESTIONS

What is the Cassida C100 Electronic Coin Counter?

The Cassida C100 is an electronic coin counter designed to accurately and efficiently count and sort coins for businesses and organizations that handle cash.

How does the Coin Counter work?

The Cassida C100 works by allowing users to pour mixed coins into the hopper, which are then automatically counted and sorted into separate bins for each coin denomination.

Is the Coin Counter suitable for businesses with high coin volumes?

Yes, the Cassida C100 is suitable for businesses with high coin volumes, offering quick and accurate coin counting to save time and reduce errors.

What types of coins can the counter handle?

The Cassida C100 can typically handle a wide range of coin denominations and sizes, making it versatile for various currencies.

Can the counter detect and reject counterfeit coins?

The Cassida C100 is primarily designed for accurate counting and sorting of coins and may not have counterfeit detection features.

What is the counting speed of the counter?

The Cassida C100 can count coins at a rapid speed, typically processing 250 coins per minute.

Is the counter easy to operate?

Yes, the Cassida C100 features a user-friendly interface with easy-to- understand controls, making it straightforward to use for cashiers and employees.

Does the counter have multiple counting modes?

The Cassida C100 typically offers various counting modes, including batch counting and adding functions, to suit different cash-handling needs.

Can the counter be used for bagging coins?

The Cassida C100 is primarily a coin counting and sorting machine and does not include coin bagging capabilities.

Is there technical support available for the Coin Counter?

Cassida and its authorized dealers often provide technical support, setup assistance, maintenance guidance, and troubleshooting help for the Cassida C100.

Is the counter portable and compact?

The Cassida C100 is designed to be portable and compact, allowing for easy placement on cash counters or workstations.

What is the warranty for the Cassida C100 Electronic Coin Counter?

The warranty typically range from 1 year to 2 years.

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