meross MS400HHK Smart Water Leak Sensor Kit User Manual

meross MS400HHK Smart Water Leak Sensor Kit

Safety Information

• Do not attempt to disassemble, repair, or modify the device.
• This product should not be exposed to direct sunlight.
• Please contact seller for replacement if there is any damage caused by transportation.

Package Contents

• If you find any part missing in the package, please contact https://www.meross.com/support/Email-Support. we will provide proper solution for you.

Installation Guide

Download the Meross app

Set up the device

1. Connect your smartphone or tablet to a 2.4 GHz Wi-Fi network.
2. Make sure your smart device(hub) is covered by strong Wi-Fi signal.
3. The smart device(hub) supports iOS 13/ iPadOS 13 and later. It is recommended that you upgrade your iOS or iPadOS to the latest version before pairing with the smart device.
4. Launch the Meross app and log in to your account, or if you are a new user, tap Sign up to create a new account.
5. Tap the “+” icon to select the type of smart device you want to add, then you can just follow the setup wizard to finish configuration.
6. Relocation of the smart device(hub) does not require additional operations provided that it remains on the same network with strong Wi-Fi signal.

NOTE

1. If this is not the first time you’ve added this smart device, you’ll have to reset it before going any further.
2. As long as you finish the configuration, you’ll be able to manage the device in Apple Home opp (Due to Apple Home opp design, HomeKit supported hub will not show up in Home opp after successful setup. It’s not a device fault. You need to pair the Hub with the client device and then the client device will show up in Home app.)
3. If the QR code does not work, please try to add the smart device in Apple Home app.
4. Find more at https://www.meross.com/support

LED and Button Rules

1. Status LED
   • Flash green once: Each time when the device is powered on or contact points “1&2” or “1&3” briefly conduct.
   • Flash green slowly: A water leak is detected and flashes for up to 1 minute before going off.
   • Flash green rapidly: Pairing mode.
   • Solid green: Successfully connected. LED will be OFF automatically in 5 seconds.
2. Humidity Probe
3. Enter pairing mode: Touch the probe “l & 2” or “l & 3” three times (within 5 seconds) with the conductive fabric.
4. Reset the sensor: Keep touching the probe “l & 2” or “l & 3” without releasing it, and power on the device with battery.
5. Wait about 3 seconds, the LED will stay on for one second and you will hear a short sound.
6. Simulate water leakage: Touch the probe “l & 2” or “l & 3” for over 2 seconds.
7. Status LED
   • Solid amber: Initiating/Reset/Firmware upgrading.
   • Flash amber and green: Configuration mode.
   • Flash green: Pairing mode/Connecting to Wi-Fi/
   • Disconnected from Wi-Fi.
   • Solid green: Connected to Wi-Fi with internet connection.
   • Solid red: No internet connection.
8. Button
   • Press and hold (for 5 seconds) until Status LED flashes amber and green to set into configuration mode. Double tap to set into pairing mode.

How to Use

General Settings

• Device name: Change device name.
• User manual: Check user manual.
• Alert: Enable/disable push notifications.
• Automation: Set the trigger.
• Export History: Export history records.
• Sound alarm: Turn on/off the buzzer when alarming.

History Records

• Record the time when water leak is detected and not detected.
• You can also delete the records.

FAQ

At Meross, we strive to assure your satisfaction. Attached below is a non- exhaustive list of questions that users are mostly concerned about.

1. What should I do when my Meross app is unable to check the added smart sensor?
   • You can troubleshoot the following:
   • Check the Wi-Fi internet connection.
   • Make sure the Wi-Fi password hasn’t been changed.
   • Make sure the device’s battery is not used up.
   • Make sure the paired Smart Hub is still online. You can check its LED color, if it is not solid green, please power cycle it once, if it still not works, please reset the Smart Hub and configure it with the Smart Sensor once more.
2. When the Smart Sensor is flat on the floor, what’s the distance between the probe and the floor?
   • When the Smart Sensor is flat on the floor, about 1mm above the floor. When the water height exceeds this value (the probe will touch the water at this point), the Smart Sensor will detect the water leak.
3. How to fix a HomeKit pairing failure?
   • Please visit: https://www.meross.com/support/FAQ/230.html for solution.
4. Why is my Meross smart device not responding in Apple Home app?
   • This is an exising issue with Apple Home app. You need to exit and reboot your Home app to fix this problem.
   • To learn more, you can visit: https://www.meross.com/support/faqs to find solutions for more frequently asked questions.

Specifications

• Battery: CR123A, replaceable
• Dimensions (Dia x H): Φ2.81 x 1.63 in.
• Weight: 3.81 oz
• Shell Material: PC and ABS
• LED: Green

Warranty

• Meross products are covered by a 12-month limited warranty from the date of purchase.
• Please visit https://www.meross.com/support/warranty for detailed warranty policy and product registration.

NOTE: The warranty does NOT cover the batteries supplied.

Disclaimer

1. The function of this smart device is tested under a typical circumstance described in our specifications. Meross does NOT guarantee that the smart device shall perform exactly the same as described under all circumstances.
2. Damages arising from ignorance of the SAFETY INFORMATION shall not be covered by Meross aftersales service, nor does Meross take any legal responsibility therefrom.

Customers acknowledge their understanding of these articles clearly by reading this manual.

FCC STATEMENT

FCC Compliance Information Statement

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. this device may not cause harmful interference.
2. this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmfulinterference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

More Information

Setup Guide

SIMPLE DEVICE
SIMPLIFY YOUR LIFE

• Email: support@meross.com
• Website: www.meross.com
• Manufacturer: Chengdu Meross Technology Co., Ltd.
• Address: Floor 3, Building A5, Shijicheng Road No 1129, Gaoxin, Free Trade Trial Zone, Chengdu, Sichuan, China.

MADE IN CHINA

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>