cecotec Bongo D20 Mobile Electric Scooter Instruction Manual

June 13, 2024
cecotec

**cecotec Bongo D20 Mobile Electric Scooter Instruction Manual

**

WARNINGS

Fig. 1

You must read and follow the safety instructions in this manual before riding the electric scooter. Use approved safety equipment such as helmets or knee pads. This product is intended for use as a personal mobility vehicle for the purpose of transporting a single person in a public or private place.

Fig. 2

Do not use the vehicle with rainy weather.\

Fig. 3

The electric scooter cannot be used by more than one person at a time.

Fig. 4
Package Content

This product cannot be used by children under 16. Check the current local regulations. Strictly consider your health and body condition. You should consult your doctor to determine if you have any physical or health conditions that could create a risk to your safety or prevent you from using the electric scooter properly.

**Fig. 5

**

Maximum weight allowed: 100 kg. Recommended maximum user height: up to 2 metres.

Fig. 6

Do not ride the electric scooter under the influence of alcoholic drinks, drugs, or medicine whose consumption is not compatible with driving.

Fig. 7

Do not use the phone or listen to music while riding the electric scooter.

Fig. 8

Pay special attention when riding when there is sand, puddles, mud, ice, snow, or stairs and when it is dark, or the floor is wet. Do not touch the brake disc in poor lighting conditions or after use, as it may still be hot.

Fig. 9

Do not use the electric scooter in hazardous areas where there could be flammable or explosivesubstances, liquids, or dirt.

This electric scooter is not designed to be driven on motorways, highways, or intercity roads. Check the current legislation of your local authority on where electric scooters are allowed to be ridden.

Fig. 11

Do not place heavy objects on the handlebar. Any load attached to the handlebar will affect thestability of the electric scooter.

Fig. 12

Avoid climbing up and down the stairs with the electric scooter.

Fig. 13

Always ride with both hands on the handlebar.

Fig. 14
Package Content

Do not ride the electric scooter with just one foot.
Fig. 15
Package Content

Do not press the accelerator when walking along with the electric scooter.

Fig. 16
Package Content

Note that the braking distance will be longer in puddles, wet surfaces, and/or in wet-weather
conditions. The electric scooter is intended for use on flat, level, and dry surfaces.

Fig. 17
Package Content

Watch your head when riding under roofed areas, like a door.

Fig. 18
Package Content

When riding at high speed, do not turn the handlebar abruptly.

Fig. 19
Package Content

Do not ride at high speed over obstacles like steps, kerbs, or speed bumps.

Fig. 20
Package Content

Do not hit obstacles with the wheels.

Fig. 21
Package Content

Do not touch the motor immediately after riding the electric scooter, as it may be hot.

  • WARNING! Regularly check the condition of components or parts subject to wear or fatigue, such as the chassis, fork, wheels, brakes, etc. This will allow you to detect cracks or damage in high-stress areas that may indicate the component’s service life has been exceeded and it needs to be replaced. Regular maintenance of the electric scooter and its components will extend its service life. Periodically check the tightness of the bolted parts, especially the wheel axles, the folding mechanism, the steering system, and the braking system.
  • Contact your vendor to be referred to an appropriate training organisation.
  • Avoid high traffic or overcrowded areas and anticipate your path and speed by respecting the traffic code and watching out for pedestrians on pavements.
  • Indicate your presence when approaching a pedestrian or cyclist and when you are not seen and/or heard. Remember to cross protected areas on foot and in all situations take care of yourself and others. Remove any sharp edges that may have been caused by the use of the vehicle.
  • Do not modify the use of the vehicle. This vehicle is not designed for stunt use.

PARTS AND COMPONENTS

Fig. 22

  1. Accelerator
  2. Display
  3. Brake lever and bell
  4. Handlebar grips
  5. Handlebar
  6. Headlight
  7. Stem
  8. Folding mechanism
  9. Front fender
  10. Front wheel/motor
  11. Deck
  12. Taillight
  13. Rear fender
  14. Rear brake disc
  15. Kickstand

Fig. 23

  1. Light
  2. Drive mode
  3. Speed indicator
  4. Configuration mode
  5. Lock system
  6. Temperature sensor
  7. Trip/ODO
  8. Distance
  9. Speed units
  10. Warning
  11. Battery level
  12. Pedestrian mode
  13. Brake lever and bell
  14. Function button
  15. Power button
  16. Accelerator
  17. Display

NOTE:

The graphics in this manual are schematic representations and may not exactly match the product.

BEFORE USE

  • This scooter features packaging designed to protect it during transport. Take the scooter out of its box and remove all packaging materials. You can keep the original box and other packaging elements in a safe place. This will help you prevent product damage when transporting it in the future. In case the original packaging is disposed of, make sure all packaging materials are recycled accordingly.
  • Make sure all parts and components are included and in good conditions. If there is any piece missing or not in good condition, immediately contact the official Cecotec Technical Support Service.

Box content:

Fig. 24

  1. Bongo Serie D20 electric scooter
  2. Charger
  3. 1 Allen key
  4. 1 set of Allen screws
  5. Phone mount
  6. Instruction manual

PRODUCT ASSEMBLY

Unfolding

  1. Detach the retaining bracket and pull the stem upwards.
  2. Raise the stem and move the folding lever to the closed position to lock the stem in place.
  3. Adjust the brakes with the Allen key

Folding Fig. 25

  1. Press the blue plate to release the folding lever.
  2. Move the folding lever.
  3. Turn the folding lever downwards and then the stem.
  4. Align the locking hook with the hole in the retaining bracket.

Assembly of the handlebar

  1. Connect the male connection cord of the handlebar to the female cord of the stem. Make sure the male and female ports are correctly aligned.
  2. Insert the handlebar into the top of the stem and screw it in place.
  3. Attach the phone mount to the handlebar.

Precaution:

Be careful not to damage the cord during the process.

OPERATION

Switch-on and driving Fig. 23

  1. Hold down the power button for 2 seconds.
  2. Step on the deck with one foot and use the other one to propel yourself forward.
  3. Place both feet on the deck.
  4. Press the accelerator with your right hand. The electric motor will deliver power when the speed of the scooter is equal to or greater than 3 km/h.
  5. Press the accelerator to increase the speed.
  6. Push the brake lever to stop or to ride more slowly.
  7. Get off the electric scooter only when you ride at a very low speed or when you are still.
  8. Fold down the kickstand (15, Fig. 22) to park the electric scooter when not in use.

Control panel

Power button:

  • Short press: switch the scooter lights on or off.
  • Long press (3 seconds): enter the settings menu.
  1. PEDESTRIAN mode: the mode indicator on the display will show a person walking. In this mode, the scooter can reach 6 km/h. The tail light will flash when driving in this mode.
  2. COMFORT mode: In this mode, the scooter can reach 15 km/h.
  3. SPORT mode: the mode indicator on the display will show a white “S”. In this mode, the scooter can reach 20 km/h.

NOTE : measured with a weight of 80 kg, fully charged battery, flat surface, no inclination, no wind, and an ambient temperature of approx. 25 ºC.

Function button :

  • Short press: switch the scooter lights on or off.
  • Long press (3 seconds): enter the settings menu.

Settings menu

  • Once inside the settings menu, press the power button to switch between P0, P1, R0, and R1.
  • Press the function button to navigate between the different settings functions (P0 and P1). Access the desired function by pressing the power button and toggle between 0 and 1 by pressing the function button. Select the desired setting by pressing the power button. To return to the main settings menu, wait a few seconds without pressing any buttons. The different settings functions are:
  1. P0 – Units of measurement: km/h (0) or mph (1). Speed can be measured in kilometers per hour (0) or miles per hour (1).
  2. P1 – Total trip distance measurement (ODO) or current trip (TRIP).

Wheel use

  • For a correct operation of the electric scooter, you should check and ensure the correct pressure on the wheels before every use.
  • The optimum pressure for these wheels is de 50 PSI / 3,4 bars / 344 kPa.
  • We recommend you carry out periodic checks to ensure the pressure is within the recommended values to achieve efficient operation.
  • During the shelf life of the wheels, we recommend using heat-sealing gels to prevent punctures and maintain maximum effectiveness and performance.

CLEANING AND MAINTENANCE

  • Make sure the product is not plugged to the power supply or switched on before cleaning or maintenance.
  • Use a soft cloth to clean the exterior housing of the electric scooter.
  • Never use alcohol, petrol, paraffin, corrosive, or abrasive products to clean the electric scooter.
  • Never immerse the electric scooter in water or any other liquid to clean it, as this could damage the electronic parts permanently.
  • Never use pressurised water to clean the electric scooter.
  • Do not try to repair the electric scooter on your own. In case it does not operate correctly or is damaged, please contact the official Cecotec Technical Support Service.
  • Self-tapping nuts and other fasteners may loosen their hold and need to be retightened.

Brake disc

You must check the brake discs are in perfect condition, matching the brake calliper–fix this easily with the Allen key provided. Brake pads are consumable parts and must be replaced when their shelf life expires.

Storage

  • Make sure the electric scooter is charged before storing it for long periods of time. Charge it at least once a month.
  • Charge it only if the room temperature is between 0 ºC and 35 ºC and store it at a temperature between -10 ºC and 35 ºC.
  • Do not store the electric scooter outdoors. Store it in a safe and dry place. Cover it to protect it from dust if necessary.

Battery release

For proper removal of the battery for later repair or recycling, you must remove the screws located on the underside, on the side opposite the deck of the scooter.

ERROR CODES

If the electric scooter displays any of the following error codes, you should not attempt to disassemble or repair the electric scooter yourself. Repairs carried out by unqualified persons may result in injury or serious malfunctions. Please contact the place where you bought the appliance or the official Cerotic Technical Support Service. The repair must be carried out by an authorised technician, and you must use only original spare parts.

  1. motor failure
  2. motor phase failure
  3. brake failure
  4. accelerator failure
  5. low-voltage protection
  6. communication failure between controller and the display
  7. surge protection
  8. motor start-up signal
  9. motor block failure

TECHNICAL SPECIFICATIONS

Reference: 07323
Product: Serie D20 Mobile electric scooted
Features Measuring units
Dimensions Folded
Unfolded 110 x 59 x 118 cm (1)
Weight Electíic scooteí weight
Useí íequiíements Max. weight
Min-max height 100-200 cm
Age bíacfiet > 16 yeaís old (2)
Technical specifications Range
Max. speed 20 fim/h
Max. inclination 12º
Opeíating tempeíatuíe -10°/40 ºC
Stoíage tempeíatuíe 10 ºC – 25 ºC
IP protection rating IPX4
Motion Max. power
Rated power 250 W
Batteíy Type-model
--- ---
Chaíge time 4 – 5 hís
Capacity 5 Ah
Nominal voltage 36 V
Max. chaíge voltage 42 V
Max. chaíging cuííent 1.25 A (cell)- 2 A (batteíy)
Wheels Wheel
Chaígeí Model
Inlet 100-240 V 50/60 Hz 3 A
Outlet 42V DC, 1.5A
Píotection IP 20; T= 0- 40 ºC; Class II
Diving modes and íanges (4) PEDESTRIAN
--- ---
COMFORT 22 Km
SPORT 17 Km
  1. Height from the floor to the upper part of the handlebar.
  2. Check the current local regulations.
  3. The range has been measured with an 80 kg weight, completely charged battery, Comfort mode on a flat surface, no wind, and a room temperature of approximately 25 ºC.
  4. Measured with a weight of 80 kg, fully charged battery, flat surface, no inclination, no wind, and an ambient temperature of approx. 25 ºC.
  • The total value of the exposed vibration in the hand-arm system does not exceed 2.5 m/s2 .
  • The weighted acceleration to which the whole body is submitted does not exceed 0.5 m/s2 .
  • The A-weighted emission sound pressure level at work stations is less than or equal to 70 dB.

Technical specifications may change without prior notification to improve product quality. Made in China | Designed in Spain

DISPOSAL OF OLD ELECTRICAL AND ELECTRONIC APPLIANCES

This symbol indicates that, according to the applicable regulations, the product and/or batteries must be disposed of separately from household waste. When this product reaches the end of its shelf life, you should dispose of the cells/batteries/accumulators and take them to a collection point designated by the local authorities.

Consumers must contact their local authorities or retailer for information concerning the correct disposal of old appliances and/or their batteries.

Compliance with the above guidelines will help protecting the environment.

TECHNICAL SUPPORT AND WARRANTY

Cicotte shall be liable to the end user or consumer for any lack of conformity that exists at the time of delivery of the product under the terms, conditions, and deadlines established by the applicable regulations.

It is recommended that repairs be carried out by qualified personnel.

If at any moment you detect any problem with your product or have any doubt, do not hesitate to contact the official Cerotic Technical Support Service at +34 963 210 728

www.cecotec.es

Cerotic Innovations S.L. C/ de la Panacea s/n, 46930 Quart de Poblete, Valencia (Spain) YV_02230

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